Elements 11 not responding when using "comic" or "graphic novel" filter

I recently purchased PSE 11 and absolutely LOVE the program. It has worked flawlessly for me for 3 weeks, however, today was the first time I ever tried to use the "comic strip" filter and the "graphic novel" filter and the program stopped responding when trying to use these filters.
I am able to use the other filters contained under the "sketch" dropdown menu, however, the 2 that I have mentioned do not seem to work.
Any ideas what might be wrong?
I am running a Windows 7 computer and as previously mentioned, all other functionality seems to be working in Elements 11 except for those 2 filters.
Thanks for any help you can provide!

Try resetting the PSE preferences by
   1. Close Elements.
   2. Launch the Photoshop Elements Welcome Screen and hold down ctrl + alt + shift as you click Edit.
   3. Continue to hold the keys until you see a message box asking if you want to delete Photoshop Elements settings file; click Yes. Elements will open with default preferences.
OR
GO to Edit->Preferences and you will see Reset Preferences on next launch
Click this button to ensure that all product preferences are reset to default settings when Elements Editor is restarted next. Available at Preferences > General.
OR
Try with normal JPEG image also.
Thanks,
Garry

Similar Messages

  • The volume up and down controls on my wireless keyboard show a no entry sign and do not respond when used...please help?

    The volume up and down controls on my wireless keyboard show a no entry sign and do not respond when used...please help?

    If you want to get a little more "exotic" you can try remapping the function keys.  I did a little google searching and the hits that looked promising are,
    Mapping volume and eject keys to 3rd-party keyboard Other Hardware
    Spark
    Spark is a powerful, and easy Shortcuts manager. With Spark you can create Hot Keys to launch applications and documents, execute AppleScript, control iTunes, and more...
    You can also export and import your Hot Keys library, or save it in HTML format to print it.
    Spark is free, so use it without moderation!

  • Heavy lag and "not responding" when using Preview for PDFs

    Hi there,
    I have a problem with my MacBook Pro (9,1 15" Late 2012) running Mavericks 10.9.1.
    Sometimes (quite often in the last weeks) Mavericks getting furious when I try to preview PDFs. This happens:
    - I get an PDF. It came from my eXactScan add, from an email adress or I downloaded it - the source doesn't matter.
    - I open the finder and want to preview the PDF with the built in preview and I get the spinning circle / load indicator. The circle runns for a long time.
    - I can use Mavericks without any problems but the Finder only shows a small thumbnail of the file I wanted to preview.
    - Now it's getting dirty: when I double click the PDF to view it with the Preview app the whole system "crashes":
    the Preview app won't open (but it is shown in the dock),
    my open Mail and Chrome wont react any more or start to lagg very heavy,
    the Finder laggs very heavy
    but the OS (menubar, dock, etc) responds without any problems.
    If I open the "Close Apps" window the apps mentioned above are marked with "not responding".
    I waited for some time but nothing gets better.
    The only way to get rid of the problem is to restart the Mac which works without any problems.
    That's it.

    Please read this whole message before doing anything.
    This procedure is a test, not a solution. Don’t be disappointed when you find that nothing has changed after you complete it.
    Step 1
    The purpose of this step is to determine whether the problem is localized to your user account.
    Enable guest logins* and log in as Guest. Don't use the Safari-only “Guest User” login created by “Find My Mac.”
    While logged in as Guest, you won’t have access to any of your personal files or settings. Applications will behave as if you were running them for the first time. Don’t be alarmed by this; it’s normal. If you need any passwords or other personal data in order to complete the test, memorize, print, or write them down before you begin.
    Test while logged in as Guest. Same problem?
    After testing, log out of the guest account and, in your own account, disable it if you wish. Any files you created in the guest account will be deleted automatically when you log out of it.
    *Note: If you’ve activated “Find My Mac” or FileVault, then you can’t enable the Guest account. The “Guest User” login created by “Find My Mac” is not the same. Create a new account in which to test, and delete it, including its home folder, after testing.
    Step 2
    The purpose of this step is to determine whether the problem is caused by third-party system modifications that load automatically at startup or login, by a peripheral device, by a font conflict, or by corruption of the file system or of certain system caches.
    Disconnect all wired peripherals except those needed for the test, and remove all aftermarket expansion cards, if applicable. Start up in safe mode and log in to the account with the problem. You must hold down the shift key twice: once when you boot, and again when you log in.
    Note: If FileVault is enabled, or if a firmware password is set, or if the boot volume is a software RAID, you can’t do this. Ask for further instructions.
    Safe mode is much slower to boot and run than normal, with limited graphics performance, and some things won’t work at all, including sound output and Wi-Fi on certain models. The next normal boot may also be somewhat slow.
    The login screen appears even if you usually log in automatically. You must know your login password in order to log in. If you’ve forgotten the password, you will need to reset it before you begin.
    Test while in safe mode. Same problem?
    After testing, reboot as usual (not in safe mode) and verify that you still have the problem. Post the results of steps 1 and 2.

  • Keep getting "not responding" when using Yahoo's new version of email on a Win8 Lenovo computer

    Firefox no longer works properly. I tried the reset Firefox option, but that did not help. When I try to delete an email, I receive the not responding message. When I try to move an email into a folder I receive the message. When I try just to go to the next email, I receive the message. If I try to mark a message not spam, nothing happens. If I wait, eventually Firefox responds and I can move on to the next email. Obviously this is very time consuming and I find that I just don't read my email as I don't what to spend the time. I contact Yahoo and they responded back that it is a browser issue. Because Firefox is the only browser I have on my computer I need to get this working properly again. One more thing, sometime this non-responsive message shows up when I am using other sites, but just not as often as when I'm trying to read my Yahoo emails.
    I thank you in advance for answering my question and try to help me get this issue resolved.

    To rule out Flash as a potential culprit, could you try one or both of the following:
    (1) Disable the Protected Mode feature of the Flash Player plugin.
    The following pages provide different ways to do that:
    * Adobe support article under the heading "Last Resort": [http://forums.adobe.com/message/4468493#TemporaryWorkaround Adobe Forums: How do I troubleshoot Flash Player's protected mode for Firefox?]
    * Manual steps: https://support.mozilla.org/questions/968190?page=5#answer-509209
    * Batch file to automate the manual steps: https://support.mozilla.org/questions/982093#answer-518078
    Flash needs to completely unload from memory (restarting Firefox might help) before this would take effect.
    (2) Set Flash to Click-to-Play ("Ask to Activate").
    This will delay Flash from starting on a page until you approve it, which will help distinguish Flash-generated issues from page load and layout issues.
    To set "Ask to Activate", open the Add-ons page using either:
    * Ctrl+Shift+a
    * orange Firefox button (or Tools menu) > Add-ons
    In the left column, click Plugins. Look for "Shockwave Flash" and change "Always Activate" to "Ask to Activate".
    When you visit a site that wants to use the Flash, you should see a notification icon in the address bar and one of the following: a link in a black rectangle in the page or an infobar sliding down between the toolbar area and the page.
    ''Any improvement in these scenarios?''

  • Acrobat PRO XI  not responding when using Send File

    We have 3 new Windows 7 Pro 64 bit workstations with latest service packs, Office 2013 latest service packs and Adobe Acrobat XI  ver 11.0.4.
    I have assigned the AD group Domain Users to the local pc Administrators group.
    when trying to use the send file as an email attachment, the email is sent with the attachment but Acrobat goes to "not responding" state
    When I login as me Domain Admin, works fine.  When I login to my pc as one of these users works fine.
    What am i missing?

    I have the same issue, everything I do seems to only fix it temporarily. I can't believe we pay over $100 for a piece of software and the only support option is their forums, I can't call or even chat with a support rep, that is insane.
    I have clients that this same issue is happening to and telling them it's fixed every other day only to have it break again and have no where to look for answers is extremely frustrating. Please help us out.

  • Enterprise DNS servers are not responding when using Windows NLB with Direct Access 2012

    Hi
    We have installed Direct Access 2012 as one server installation:
    - Two network cards. First one in DMZ and second one in internal network
    - Two consecutive IP addresses configured in DMZ because of Teredo
    - PKI because of Win7 Clients IPSec
    - Our corporate network is native IPv4 so we use DNS64/NAT64 and DA-server is configured as DNS
    - DA-servers are VMWare virtual machines 
    One server installation works fine and now we want to use Windows NLB as load balancing. NLB installation goes fine too,
    but problem is DNS. If we still try to use DA-server as DNS there comes error message below
    None of the enterprise DNS servers 2002:xxxx:xxxx:3333::1 used by DirectAccess clients for name resolution are responding. This might affect DirectAccess client connectivity to corporate resources.
    When trying to configure DNS using Infrastructure access setup, DNS cannot be validated when using DA-servers DIP or cluster VIP. Only domain local DNS looks to be ok but those have no IPv6 addressess. So how DNS should be configured when using multicast
    NLB? 
    Tried to remove name suffix then adding again => Detect DNS server => DA-server IPv6 address found => validate => The specified DNS server is not responding...
    Then tried to ping detected address => General failure
    NLB clusters are configured as multicast and static ARPs are configured too. Both clusters can be connected from those subnets as they should be. 
    Any clues how to fix this?
    ~ Jukka ~

    Hi,
    Your question falls into the paid support category which requires a more in-depth level of support.  Please visit the below link to see the various
    paid support options that are available to better meet your needs.
    http://support.microsoft.com/default.aspx?id=fh;en-us;offerprophone
    Regards,
    Mike
    Please remember to click “Mark as Answer” on the post that helps you, and to click “Unmark as Answer” if a marked post does not actually answer your question. This can be beneficial to other community members reading the thread.

  • Illustrator not responding when using pattern swatches

    I made one pattern swatch and when I start using it and than try to save, my illustrator stops responding and just gives me the spinning wheel. I tried to make the pattern smaller, open a new document to paste it in there and save.....nothing works. I can not save any new designs with the pattern swatch. Help please.

    I tried that too...still not responding. I ended up just making clipping masks....works too, but the swatches were easier to use.

  • Wireless track pad is paired but the pad does not respond when using my finger

    my wireless apple track pad is paired and bluetooth is on however the pad does not move the mouse when using my finger, what should i do?

    Hello MWinn1,
    Thanks for using Apple Support Communities.
    Please follow the steps below to troubleshoot the issue with your Magic Trackpad.  Also please make sure your batteries are charged.
    Trackpad or Magic Trackpad is jumpy or erratic
    http://support.apple.com/kb/TS1449
    Take care,
    Alex H.

  • Issues with iOS 7 - not responding when using ZOOM function

    iOS 7 is very unstable for ipad 2. Everytime I use zoom function, it is not responding and I have to restart it.
    Is it possible for me to change the operating system back to iOS 6 now?
    Or is it possible for apple teams to consider this issue and fix it during next upgrading?
    By the way, iPhone 4 totally cannot run iOS 7. It is very laggy.
    Can anyone answer my question? Thank you!

    Zoom work OK for me on iOS 7.
    Have you tried restarting or resetting your iDevice?
    Restart: Press On/Off button until the Slide to Power Off slider appears, select Slide to Power Off and, after It shuts down, press the On/Off button until the Apple logo appears.
    Reset: Press the Home and On/Off buttons at the same time and hold them until the Apple logo appears (about 10 seconds).
    Downgrading to iOS 7 is not possible.

  • Browsers "Not Responding" when using Flash Player

    New thread started on request (original text pasted) ...
    --->8---
    I too am having problems with any site that streams video using FP, and not just in IE 8.  Internet Explorer (and Safari) try to buffer the video, and then stop responding.
    A reboot will "solve" the problem, but for an indeterminate amount of time, then FP will start to cause problems again.
    I have uninstalled FP, reinstalled FP, uninstalled FP again and manually emptied the C:\Windows\SysWOW64\Macromed\Flash folder and reinstalled FP to no avail.
    Any help would be appreciated, as this is starting to bug somewhat!
    OS: Windows 7 Home Premium (64 bit) - and yes I'm using the 32 bit IE 8
    Browser: IE 8.0.7600.16385 (also tried Safari 4.0.5)
    FP : 10.1.45.2
    ---8<---
    Cheers,
    Tony

    Contents of C:\Windows\SysWOW64\Macromed\Flash:
    Flash10e.ocx - v10.0.45.2
    FlashUtil10e.exe - v10.0.45.2
    install.log
    uninstall_activeX.exe - v10.0.45.2
    Shockwave Flash object is enabled in Add-ons Manager, and i no longer have another browser installed.

  • AR11 on W8 - Program not responding when using signature features

    Anyone else having problems with or more importantly, found a way to address the problems with AR11 becoming non-responsive when trying to sign a document - add text / signature?  This feature worked just fine on Win7 for me on this computer, since upgrading to win8 I can't consistently get AR11 to behave!  Help...

    Moved to the Adobe Reader forum...The Adobe Reader for Windows 8 forum is specifically for the new "Metro-Style" lightweight Reader app.

  • I am having autocad not respond when I am making a pdf using autocad 2002 and adobe acrobat XI

    I am having autocad not respond when I am making a pdf using autocad 2002 and adobe acrobat XI
    We have adobe acrobat 8 on another system that seems to work fine,  what elsedo we need to do to get this trial version to work properly.
    We are able to get everything set up , sized, etc,  but when the actual process starts it is stating  "autocad not responding and it  just spins and never makes the actual final pdf.
    Any help on this would be appreciated

    It's probably a compatibility problem with the updated PDF libraries vs. you hopelessly old ACAD that can't be resolved. In any case, I'd consider it one of those things of trying to attack the problem on the wrong end. All major CAD programs have native PDF export these days and even ACAD has had since v2006 at least...
    Mylenium

  • My Elements 9 is not responding when started Windows

    My Elements 9 is not responding when started Windows.

    Without proper system information and otehr details such as the crash log from the Event Viewer nobody can say much.
    Mylenium

  • Adobe Elements 9 not responding when saving changes

    Adobe Elements 9 says not responding when I save image changes. I does eventually save the image changes but takes awhile. Is this normal? My computer is rinning Windows 7 and I have 8GB of ram so I don't think that ram memory is the problem. Thanks

    In other versions of photoshop elements, you don't get the not responding
    thing at the top of the screen when saving png files, but it still takes a noticeable
    amount of time to save png's in other versions of photoshop elements and the full
    photoshop version.
    I haven't been able to find it yet, but there is a post somewhere in the photoshop forums
    where an adobe photoshop engineer explained why png's take longer to save than most
    other file formats, but ssprengel said something about the compression of png's which
    sounds like the gist of the post.
    There have been more than a few complaints about the not responding messages in pse 9
    on windows machines for various operations, but as far as saving images, the not responding
    message doesn't seem to hinder saving files, but it is very annoying.
    You might try posting here where several adobe employees answer questions:
    http://feedback.photoshop.com/photoshop_family/topics
    MTSTUNER

  • My ipod touch is not responding when i plugged it  in even with a different cord and restarting my computer

    my ipod touch is not responding when i plugged it  in even with a different cord and restarting my computer and i am using my moms itunes that she has had for a long time and so i cant uninstall itunes.

    Try:
    - iOS: Not responding or does not turn on
    - Also try DFU mode after try recovery mode
    How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
    - If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
    - Try on another computer
    - If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
    Apple Retail Store - Genius Bar       

Maybe you are looking for