Elements 11 not seeing/downloading RAW files.  HELP!!!

Hello,
Just got Elements 11 and when I put the card into my pc the download box pops up and it reads the card, but it does not see the raw files, only the jpg files. If I use windows explorer to view the card it sees the raw files fine. I can open raw files from the card into elements 11 editor fine. It just will not see the raw file in the downloader box. I had Elements 7 before 11 and it worked fine.
I have windows 7 and Elements 11 is updated to the latest version.
Any help would be great.
Thanks,
David

Thanks for the reply.
Thats right, not seeing any raw thumbnails. If I just have raw files on the card and put it into the PC's card reader or a USB exturnal card reader all it says is"This divice does not have any supported media". It will show the jpg and tif files. It's a really weird problem. Elements 7 worked fine. All my cameras are old, D700, D3, D300s, D1x so it's not a problem being a new camera thats not supported yet.
I'll try the organizer way and see if it works or I may just use the Nikon transfer software.

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