Elements 11-Organiser Freezes

I have spent 8 hours checking Help pages, going on your 'chat line' and various Forums. All without sucess.
'Editor' works fine but as soon as I go to 'Organizer', I am able to choose from any of the menu items at the top, but as soon as I select anything the program freezes.
I originally installed the prog under my own log in, then when it would not work I uninstalled and reinstalled under administrator.
I have run PSE11 update, Windows O/S updates, NET.frameworks update. Checked Subscore rate which is 7.1
I have deleted psa.prf and status.dat.
I have run services.exe and stopped 'Adobe Active File Monitor V11
(This apeared to work yesterday and allowed me to import media so I thought problem was solved,
however on opening this morning it froze again as soon as I selected anything).
Just for info, I also have Picassa installed and this organiser works fine.
Anyone got any other ideas please?
[Windows 7 Home Premium. SP1. 32bit. 4Gb ram]

You mention stopping active file monitor, but you don't say anything about stopping autoanalyzer, which is far more likely to cause this than anything mentioned in your post. (organizer preferences>media analysis, shut off everything except face recognition, if you use that)
Incidentally, the chat line et al are not "ours", since this is the user to user forum and we are just other customers like you, not Adobe employees.

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Von: Baljeet Juneja [email protected]
Gesendet: Dienstag, 10. April 2012 01:41
An: Claus Sommer
Betreff: PE 10 Organiser freeze
Re: PE 10 Organiser freeze
created by Baljeet Juneja <http://forums.adobe.com/people/Baljeet+Juneja> in Photoshop Elements - View the full discussion <http://forums.adobe.com/message/4323410#4323410

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