Elements 11 Organizer freezes when loading preferences

Specifically when using Organizer and I try to edit the preferences as suggested by Adobe it gets hung up while loading no matter how long I wait.
I have a Pentium 5, 2.80 GHz, quad core with 8GB of RAM running windows 7 64 bit
I have installed and uninstalled it several times
I have had the computer to the shop and it is clean and virus free
I have cleaned and re-cleaned my registry
My internet caches etc are all clean
I have even tried putting the organizer as its own shortcut on the desktop
I have adjusted the software for compatibility for my computer
I have noticed similiar problems posted regarding previous versions of this softwareand have tried fixes like deleting or re-naming various files

Hi Prabhuram and falez,
This issue appears where there are any inconsistencies in your catalog (generally for video files). This issue may be due to offline files, missing files, video scenes. The recommendation here would be to fix these inconsistencies and try again. If that doesn't solve the issue, please follow steps mentioned in email by me.
~Surendra

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    Last login: Wed May  9 13:18:21 on console
    Gareth-Joness-iMac:~ gareth$ kextstat -kl | awk '!/com\.apple/{printf "%s %s\n", $6, $7}'
    Gareth-Joness-iMac:~ gareth$ sudo launchctl list | sed 1d | awk '!/0x|com\.(apple|openssh|vix)|edu\.mit|org\.(amavis|apache|cups|isc|ntp|postfi x|x)/{print $3}'
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    com.adobe.AAM.Scheduler-1.0
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    /Library/Components:
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    /Library/Frameworks:
    AEProfiling.framework
    AERegistration.framework
    Adobe AIR.framework
    AudioMixEngine.framework
    NyxAudioAnalysis.framework
    PluginManager.framework
    iLifeFaceRecognition.framework
    iLifeKit.framework
    iLifePageLayout.framework
    iLifeSQLAccess.framework
    iLifeSlideshow.framework
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    /Library/Internet Plug-Ins:
    AdobePDFViewer.plugin
    Flash Player.plugin
    JavaAppletPlugin.plugin
    Quartz Composer.webplugin
    QuickTime Plugin.plugin
    SharePointBrowserPlugin.plugin
    SharePointWebKitPlugin.webplugin
    WacomNetscape.plugin
    WacomSafari.plugin
    flashplayer.xpt
    iPhotoPhotocast.plugin
    npContributeMac.bundle
    nsIQTScriptablePlugin.xpt
    /Library/Keyboard Layouts:
    /Library/LaunchAgents:
    com.adobe.AAM.Updater-1.0.plist
    com.wacom.pentablet.plist
    /Library/LaunchDaemons:
    com.adobe.SwitchBoard.plist
    com.apple.remotepairtool.plist
    com.microsoft.office.licensing.helper.plist
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    Flash Player.prefPane
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    com.microsoft.office.licensing.helper
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    iWork.qlgenerator
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    AppleIntermediateCodec.component
    AppleMPEG2Codec.component
    /Library/ScriptingAdditions:
    Adobe Unit Types.osax
    /Library/Spotlight:
    Microsoft Office.mdimporter
    iWork.mdimporter
    /Library/StartupItems:
    /etc/mach_init.d:
    /etc/mach_init_per_login_session.d:
    /etc/mach_init_per_user.d:
    com.adobe.SwitchBoard.monitor.plist
    Library/Address Book Plug-Ins:
    SkypeABDialer.bundle
    SkypeABSMS.bundle
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    Library/Input Methods:
    .localized
    Library/Internet Plug-Ins:
    Library/Keyboard Layouts:
    Library/LaunchAgents:
    com.adobe.AAM.Updater-1.0.plist
    com.apple.AddressBook.ScheduledSync.PHXCardDAVSource.E3CFAA50-1194-4D76-B170-E96 8592213B6.plist
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    I am running a mac book pro with snow leopard. I have been using elements organizer for about 3 months now. Since yesterday however, every time I try to run the program, it crashes. This happened after running organizer and I had to do a force quit after it froze. When I try to reload it, it crashes at "initializing main interface". I get this long message detailing the problem.
    Process:         Adobe Elements 9 Organizer [1486]
    Path:            /Applications/Adobe Elements 9 Organizer.app/Contents/MacOS/Adobe Elements 9 Organizer
    Identifier:      com.adobe.ElementsOrganizer9
    Version:         9.0.2.(20101217.p.9699) (9.0.2)
    Code Type:       X86 (Native)
    Parent Process:  launchd [145]
    Date/Time:       2011-03-21 09:48:00.616 -0400
    OS Version:      Mac OS X 10.6.6 (10J567)
    Report Version:  6
    Interval Since Last Report:          274094 sec
    Crashes Since Last Report:           50
    Per-App Interval Since Last Report:  72841 sec
    Per-App Crashes Since Last Report:   45
    Anonymous UUID:                      B69500DB-1FBA-443F-A248-465D5ECBB9DE
    Exception Type:  EXC_BAD_INSTRUCTION (SIGILL)
    Exception Codes: 0x0000000000000001, 0x0000000000000000
    Crashed Thread:  0  Dispatch queue: com.apple.main-thread
    Thread 0 Crashed:  Dispatch queue: com.apple.main-thread
    0   com.adobe.ElementsOrganizer9      0x0040fc1d PtContactBookParserErrorHandler::fatalError(QXmlParseException const&) + 1
    1   QtXml                             0x0667ba10 QXmlSimpleReaderPrivate::unexpectedEof(bool (QXmlSimpleReaderPrivate::*)(), int) + 192
    2   QtXml                             0x0668a345 QXmlSimpleReaderPrivate::parseProlog() + 1765
    3   QtXml                             0x0668be04 QXmlSimpleReaderPrivate::parseBeginOrContinue(int, bool) + 180
    4   QtXml                             0x0668c2f3 QXmlSimpleReader::parse(QXmlInputSource const*, bool) + 163
    5   QtXml                             0x06679440 QXmlSimpleReader::parse(QXmlInputSource const&) + 32
    6   com.adobe.ElementsOrganizer9      0x0049f1be PtContactBook::load() + 340
    7   com.adobe.ElementsOrganizer9      0x0050bf74 PtEmailCompose::slotBuildShares() + 264
    8   com.adobe.ElementsOrganizer9      0x0050f04c PtEmailCompose::PtEmailCompose(QWidget*, PtEmailPanelView*, bool, bool, QString const&, bool) + 6548
    9   com.adobe.ElementsOrganizer9      0x00533636 PtEmailPanelView::PtEmailPanelView(QWidget*) + 418
    10  com.adobe.ElementsOrganizer9      0x004efa65 PtDesktop::PtDesktop(QWidget*, PtController*, QMenuBar*, QWidget*) + 5471
    11  com.adobe.ElementsOrganizer9      0x0058e0cf PtMainWindow::PtMainWindow(PtController*, QWidget*, char const*) + 1781
    12  com.adobe.ElementsOrganizer9      0x000408b0 PtController::init(std::pair<QString, QString>) + 2092
    13  com.adobe.ElementsOrganizer9      0x00034b54 PtApplication::init() + 10420
    14  com.adobe.ElementsOrganizer9      0x000289fa main + 7020
    15  com.adobe.ElementsOrganizer9      0x00003cb6 start + 54
    Thread 1:  Dispatch queue: com.apple.libdispatch-manager
    0   libSystem.B.dylib                 0x069df982 kevent + 10
    1   libSystem.B.dylib                 0x069e009c _dispatch_mgr_invoke + 215
    2   libSystem.B.dylib                 0x069df559 _dispatch_queue_invoke + 163
    3   libSystem.B.dylib                 0x069df2fe _dispatch_worker_thread2 + 240
    4   libSystem.B.dylib                 0x069ded81 _pthread_wqthread + 390
    5   libSystem.B.dylib                 0x069debc6 start_wqthread + 30
    Thread 2:
    0   libSystem.B.dylib                 0x069dea12 __workq_kernreturn + 10
    1   libSystem.B.dylib                 0x069defa8 _pthread_wqthread + 941
    2   libSystem.B.dylib                 0x069debc6 start_wqthread + 30
    Thread 3:
    0   libSystem.B.dylib                 0x069b9142 semaphore_wait_signal_trap + 10
    1   libSystem.B.dylib                 0x069e6cfc _pthread_cond_wait + 1089
    2   libSystem.B.dylib                 0x06a2f46f pthread_cond_wait + 48
    3   com.adobe.amt.services            0x13d61222 C_AMTUISwitchSuppressUpdates + 16864
    4   com.adobe.amt.services            0x13d5a204 C_EULA_SetState + 2166
    5   com.adobe.amt.services            0x13d61288 C_AMTUISwitchSuppressUpdates + 16966
    6   libSystem.B.dylib                 0x069e685d _pthread_start + 345
    7   libSystem.B.dylib                 0x069e66e2 thread_start + 34
    Thread 4:
    0   libSystem.B.dylib                 0x069e70a6 __semwait_signal + 10
    1   libSystem.B.dylib                 0x06a12ee5 nanosleep$UNIX2003 + 188
    2   com.adobe.ElementsOrganizer9      0x00a25cab ScObjects::Thread::sleep(unsigned int) + 59
    3   com.adobe.ElementsOrganizer9      0x00a0db83 ScObjects::BridgeTalkThread::run() + 163
    4   com.adobe.ElementsOrganizer9      0x00a25db8 ScObjects::Thread::go(void*) + 168
    5   libSystem.B.dylib                 0x069e685d _pthread_start + 345
    6   libSystem.B.dylib                 0x069e66e2 thread_start + 34
    Thread 5:
    0   libSystem.B.dylib                 0x069e70a6 __semwait_signal + 10
    1   libSystem.B.dylib                 0x069e6d62 _pthread_cond_wait + 1191
    2   libSystem.B.dylib                 0x069e89f8 pthread_cond_wait$UNIX2003 + 73
    3   ...ple.CoreServices.CarbonCore    0x087f351e TSWaitOnCondition + 126
    4   ...ple.CoreServices.CarbonCore    0x087deea5 TSWaitOnConditionTimedRelative + 202
    5   ...ple.CoreServices.CarbonCore    0x087da873 MPWaitOnQueue + 250
    6   AdobeACE                          0x034026f1 0x33c8000 + 239345
    7   AdobeACE                          0x034020ed 0x33c8000 + 237805
    8   ...ple.CoreServices.CarbonCore    0x087be85a PrivateMPEntryPoint + 68
    9   libSystem.B.dylib                 0x069e685d _pthread_start + 345
    10  libSystem.B.dylib                 0x069e66e2 thread_start + 34
    Thread 6:
    0   libSystem.B.dylib                 0x069e70a6 __semwait_signal + 10
    1   libSystem.B.dylib                 0x069e6d62 _pthread_cond_wait + 1191
    2   libSystem.B.dylib                 0x069e89f8 pthread_cond_wait$UNIX2003 + 73
    3   ...ple.CoreServices.CarbonCore    0x087f351e TSWaitOnCondition + 126
    4   ...ple.CoreServices.CarbonCore    0x087deea5 TSWaitOnConditionTimedRelative + 202
    5   ...ple.CoreServices.CarbonCore    0x087da873 MPWaitOnQueue + 250
    6   com.adobe.CameraRaw               0x1899e158 0x1879d000 + 2101592
    7   com.adobe.CameraRaw               0x1899da56 0x1879d000 + 2099798
    8   ...ple.CoreServices.CarbonCore    0x087be85a PrivateMPEntryPoint + 68
    9   libSystem.B.dylib                 0x069e685d _pthread_start + 345
    10  libSystem.B.dylib                 0x069e66e2 thread_start + 34
    Thread 7:
    0   libSystem.B.dylib                 0x069e70a6 __semwait_signal + 10
    1   libSystem.B.dylib                 0x069e6d62 _pthread_cond_wait + 1191
    2   libSystem.B.dylib                 0x069e89f8 pthread_cond_wait$UNIX2003 + 73
    3   com.adobe.CameraRaw               0x187e2dca 0x1879d000 + 286154
    4   com.adobe.CameraRaw               0x18b08cd4 EntryFM + 894068
    5   com.adobe.CameraRaw               0x188a3606 0x1879d000 + 1074694
    6   libSystem.B.dylib                 0x069e685d _pthread_start + 345
    7   libSystem.B.dylib                 0x069e66e2 thread_start + 34
    Thread 8:
    0   libSystem.B.dylib                 0x069b914e semaphore_timedwait_trap + 10
    1   ...ple.CoreServices.CarbonCore    0x087f0c42 MPWaitOnSemaphore + 125
    2   com.adobe.ols.library             0x1945272b OLSSemaphore::Wait(unsigned int) + 271
    3   com.adobe.ols.library             0x193ec3f8 OLSExecuteAutomatedTask::ExecuteStateInitialize() + 1040
    4   com.adobe.ols.library             0x1940db46 OLSServiceTask::ExecuteInternal() + 1262
    5   com.adobe.ols.library             0x194309c9 OLSTask::Execute() + 437
    6   com.adobe.ols.library             0x19432640 OLSWorkerThreadTaskManager::ProcessTasks(OLSTaskThread*) + 1440
    7   com.adobe.ols.library             0x1943102b OLSTaskThread::Run() + 27
    8   com.adobe.ols.library             0x19453627 OLSThread::ThreadProc(void*) + 29
    9   ...ple.CoreServices.CarbonCore    0x087be85a PrivateMPEntryPoint + 68
    10  libSystem.B.dylib                 0x069e685d _pthread_start + 345
    11  libSystem.B.dylib                 0x069e66e2 thread_start + 34
    Thread 9:
    0   libSystem.B.dylib                 0x069dea12 __workq_kernreturn + 10
    1   libSystem.B.dylib                 0x069defa8 _pthread_wqthread + 941
    2   libSystem.B.dylib                 0x069debc6 start_wqthread + 30
    Thread 10:
    0   libSystem.B.dylib                 0x069b9142 semaphore_wait_signal_trap + 10
    1   libSystem.B.dylib                 0x069e6cfc _pthread_cond_wait + 1089
    2   libSystem.B.dylib                 0x06a2f46f pthread_cond_wait + 48
    3   QtCore                            0x05582d36 QWaitCondition::wait(QMutex*, unsigned long) + 278
    4   QtNetwork                         0x06401446 QHostInfoAgent::run() + 566
    5   QtCore                            0x05581d6b QThreadPrivate::start(void*) + 187
    6   libSystem.B.dylib                 0x069e685d _pthread_start + 345
    7   libSystem.B.dylib                 0x069e66e2 thread_start + 34
    Thread 11:
    0   libSystem.B.dylib                 0x06a25bea __sigwait + 10
    1   libSystem.B.dylib                 0x06a606d7 sigwait + 24
    2   com.adobe.ElementsOrganizer9      0x00944094 PtSignalThread::start() + 48
    3   com.adobe.ElementsOrganizer9      0x00946dbd Pt::ThreadStartInternal(void*) + 29
    4   libSystem.B.dylib                 0x069e685d _pthread_start + 345
    5   libSystem.B.dylib                 0x069e66e2 thread_start + 34
    Thread 12:
    0   libSystem.B.dylib                 0x069b9142 semaphore_wait_signal_trap + 10
    1   libSystem.B.dylib                 0x069e6cfc _pthread_cond_wait + 1089
    2   libSystem.B.dylib                 0x06a2f46f pthread_cond_wait + 48
    3   com.adobe.ElementsOrganizer9      0x009422a7 Pt::CondVar::wait_(Pt::Mutex&, int) + 47
    4   com.adobe.ElementsOrganizer9      0x00070001 PtBackground::start() + 85
    5   com.adobe.ElementsOrganizer9      0x00946dbd Pt::ThreadStartInternal(void*) + 29
    6   libSystem.B.dylib                 0x069e685d _pthread_start + 345
    7   libSystem.B.dylib                 0x069e66e2 thread_start + 34
    Thread 13:
    0   libSystem.B.dylib                 0x069b9142 semaphore_wait_signal_trap + 10
    1   libSystem.B.dylib                 0x069e6cfc _pthread_cond_wait + 1089
    2   libSystem.B.dylib                 0x06a2f46f pthread_cond_wait + 48
    3   com.adobe.ElementsOrganizer9      0x009422a7 Pt::CondVar::wait_(Pt::Mutex&, int) + 47
    4   com.adobe.ElementsOrganizer9      0x00070001 PtBackground::start() + 85
    5   com.adobe.ElementsOrganizer9      0x00946dbd Pt::ThreadStartInternal(void*) + 29
    6   libSystem.B.dylib                 0x069e685d _pthread_start + 345
    7   libSystem.B.dylib                 0x069e66e2 thread_start + 34
    Thread 14:  com.apple.CFSocket.private
    0   libSystem.B.dylib                 0x069d80c6 select$DARWIN_EXTSN + 10
    1   com.apple.CoreFoundation          0x06d25c83 __CFSocketManager + 1091
    2   libSystem.B.dylib                 0x069e685d _pthread_start + 345
    3   libSystem.B.dylib                 0x069e66e2 thread_start + 34
    Thread 15:
    0   libSystem.B.dylib                 0x069b90fa mach_msg_trap + 10
    1   libSystem.B.dylib                 0x069b9867 mach_msg + 68
    2   ...ia.Flash Player.authplaylib    0x19b1163e ExternalPlayer_Initialize + 1865604
    3   libSystem.B.dylib                 0x069e685d _pthread_start + 345
    4   libSystem.B.dylib                 0x069e66e2 thread_start + 34
    Thread 16:
    0   libSystem.B.dylib                 0x069b9142 semaphore_wait_signal_trap + 10
    1   libSystem.B.dylib                 0x069e6cfc _pthread_cond_wait + 1089
    2   libSystem.B.dylib                 0x06a2f46f pthread_cond_wait + 48
    3   ...ia.Flash Player.authplaylib    0x1993dba6 0x19656000 + 3046310
    4   ...ia.Flash Player.authplaylib    0x1995ff81 ExternalPlayer_Initialize + 90311
    5   ...ia.Flash Player.authplaylib    0x1993df98 0x19656000 + 3047320
    6   libSystem.B.dylib                 0x069e685d _pthread_start + 345
    7   libSystem.B.dylib                 0x069e66e2 thread_start + 34
    Thread 17:
    0   libSystem.B.dylib                 0x069b9142 semaphore_wait_signal_trap + 10
    1   libSystem.B.dylib                 0x069e6cfc _pthread_cond_wait + 1089
    2   libSystem.B.dylib                 0x06a2f46f pthread_cond_wait + 48
    3   ...ia.Flash Player.authplaylib    0x1993dba6 0x19656000 + 3046310
    4   ...ia.Flash Player.authplaylib    0x1995ff81 ExternalPlayer_Initialize + 90311
    5   ...ia.Flash Player.authplaylib    0x1993df98 0x19656000 + 3047320
    6   libSystem.B.dylib                 0x069e685d _pthread_start + 345
    7   libSystem.B.dylib                 0x069e66e2 thread_start + 34
    Thread 0 crashed with X86 Thread State (32-bit):
      eax: 0xbfffe24c  ebx: 0x0667ae71  ecx: 0x00000001  edx: 0x013ace48
      edi: 0x11bb9800  esi: 0xbfffdff8  ebp: 0xbfffe018  esp: 0xbfffdfb8
       ss: 0x0000001f  efl: 0x00010202  eip: 0x0040fc1d   cs: 0x00000017
       ds: 0x0000001f   es: 0x0000001f   fs: 0x00000000   gs: 0x00000037
      cr2: 0x066815e0
    Binary Images:
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    Read our privacy statement online:
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    If the online privacy statement is not available, please read our privacy statement offline:
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