Elements 11 organizer stopped working, solution in action center of FFMPEG doesn't go their either

, solution in action center of FFMPEG doesn't through on line either. but I can open info for a solution.
Then Elements 11 wants to shut down. The Action Center on my hp windows 7 desk top gives me this info:
Source
Elements 11 Organizer
 Summary
Stopped working
Date
5/11/2013 3:23 PM
 Status
Solution available
Description
Faulting Application Path:     C:\Program Files (x86)\Adobe\Elements 11 Organizer\PhotoshopElementsOrganizer.exe
Problem signature
Problem Event Name:     APPCRASH
Application Name:     PhotoshopElementsOrganizer.exe
Application Version:     11.0.0.0
Application Timestamp:     503fdd1d
Fault Module Name:     libavcodec.dll
Fault Module Version:     0.0.0.0
Fault Module Timestamp:     494bc8bf
Exception Code:     c0000005
Exception Offset:     000c4200
OS Version:     6.1.7601.2.1.0.256.48
Locale ID:     1033
Additional Information 1:     0a9e
Additional Information 2:     0a9e372d3b4ad19135b953a78882e789
Additional Information 3:     0a9e
Additional Information 4:     0a9e372d3b4ad19135b953a78882e789
Extra information about the problem
Bucket ID:     358089101     ANY HINTS OR LEADS WOULD BE HELPFUL, IT'S REALLY UNSTABLE NOW.

Although PSE and PRE use the same organizer, you'll usually get better help with video problems in the Premiere Elements forum. I'll move this for you.

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