Elements 11 suddenly stops working and program closes

After a few minutes of working on a collage or photo book page in elements 11 a message appears saying the program has stopped working,  and the program closes. I have 4 GB RAM, 100 GB free space on a 287 GB hard drive, and a 64 bit version of windows 7. What's going on?

Added to aboev comment. Even in when in the Metric (cm) Photo Project Units setting, if you select the Horizontal orientation under Create\Photo Collage the whole application will crash. Tried this several times (even after resetting preferences per ~bridge_mastero~ above.
BTW, Thank you ~bridge_mastero~, at least your suggestion allowed this application to partially work. Adobe needs to get this bug fixed!

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