Elements 11 will launch but not open beyond the icon

Hi All,
I have Elements 11 running on Win 8.1 on a Dell XPS. The Organizer has worked fine before, but now, all of a sudden it will launch from the desktop icon, ask me to find the catalog, but then it simply stays minimized in the task bar. If I right click on the icon in the task bar, I can see a small image from my catalog, I just can't get it to restore to where I can use it. (I'm not sure what precipitated this behavior, but it's not the upgrade to 8.1, as it happened before that.) If it matters, the catalog is on an external hard drive. This hasn't mattered before. Also, I share this catalog with someone using Elements 11 for the Mac. This too, has worked in the past. The only thing I can think of that might be related is that we upgraded my friend's computer recently and imported the whole collection into iPhoto on her Mac. But that didn't involve Elements at all. Any ideas? I have tried shutting down and rebooting to no avail.
Note that Elements 11 Editor will launch and fully open just fine. I tried switching from there, but that, too, didn't work.
Many thanks,
copperberry
UPDATE: It turns out the Organizer was stuck on a third monitor that was disabled. Once I extended the screen to that monitor, I could see the Organizer, move it to the screen I wanted and then revert back to my original display setup (2 external monitors, laptop monitor disabled.)
Message was edited by: copperberry

First, you may need to install the Adobe licensing-service update:
http://www.johnrellis.com/psedbtool/photoshopelements-6-7-faq.htm#_Install_the_licensing-s ervice
If that doesn't help, try Adobe's generic troubleshooting steps, which include installing with anti-virus disabled and running as administrator:
http://www.johnrellis.com/psedbtool/photoshopelements-6-7-faq.htm#Try_Adobes_generic_troub leshooting

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