Elements 11 will not recognise Canon Eos6D raw files

Please help, i am getting the message " file appears to be from a camera model which is not supported by the installed version of Camera raw"

Thank you so much. I went to help/updates/ version 7.4 was available, I downloaded and the damn thing works! Excellent, I was ready to put my fist through the monitor.....so many raw files to edit now

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IPhoto (and preview) not recognising Canon 350D raw files

Hi,
I'm using a Canon 350D (UK version of Digital Rebel XT) and OS X (specifically preview and iPhoto) won't recognise the .cr2 raw images it produces.
The images have finder thumbnails but if I try to open them I get:
The document "xxx.cr2" could not be opened.
Couldn't open the file. It may be corrupt or a file format that Preview doesn't recognize.
In iPhoto I get an 'Unreadable files' alert telling me it can't read them and then lists the files.
I know that it should work fine and am stuck in terms of what I'm doing wrong.
This problem has existed since I was on 10.4.7 when I bought the computer and camera - I'm now on 10.4.9. I did download the Aperture trial to see if that helped and had the same problems. Reinstalling OS X made no difference.
Any ideas?
Iain

Iain:
Welcome to the Apple Discussions. Have you run this update: Digital Camera RAW Support Update 1.0.1 (Universal)
Do you Twango?

Photoshop CC will not open EOS 40D RAW files

I recently updated to Photoshop CC 2014 but cannot open Canon EOS 40D .CR2 RAW files.
I can open and edit them in Lightroom but if I attempt to 'Edit in...' Photoshop from Lightroom, I get a message suggesting that I update to Photoshop Camera Raw plug-in version 8.6 using the update tool in the Photoshop help menu.
However, the Updates... menu item is greyed out, unavailable.
How can I resolve this issue?

Thank you again, JJMack.
As soon as you start CC 2014 press and hold Ctrl+Alt+shift or CMD+Optiom+Shift Photoshop should prompt it you want your preferences deleted.
I have tried to reset preferences, a couple of times, both by deleting the file 'Adobe Photoshop CC 2014 Prefs.psp' and by using the keyboard shortcut you suggest (also to both older versions of Photoshop on my drive) but the 'Update...' option under Help remains greyed out (on all versions).
All PS version install by default on the Boot disk and happy coexist. Problem arise when you install newer version of PS then use Adobe uninstllers to un-install previous versions. Often this process messes up file associations of the newer install. I just delete the install tree.
I don't recall ever having used an uninstaller. I have twice cloned my entire boot disk however, complete with all applications including Photoshop, most recently about a year or so ago when switching to a SSD. I don't know if that might have messed things up along the way. I have no idea what deleting the install tree entails?
The superscription versions of Photoshop CS6 13.1, CC 14.2.1 and CC 15.0 as well as the perpetual version of CS6 13.0 should have just been updated with ACR 8.6 you should not need to convert to DNG for there version of PS. If your Cannon is very new you may need to convert to DNG for CS5.
Re: Photoshop CC will not open EOS 40D RAW files
My Canon EOS 70D is listed as supported by ACR 8.6 and in fact, having now hunted down the ACR 8.6 download link (why is it so hidden? why isn't incorporated into the Adobe Photoshop CC 2014 installer?) and installed it, Adobe Photoshop CC 2014 does now open my .CR2 files directly in ACR 8.6 in Photoshop.
So problem solved, I guess.
All except the greyed out 'Updates...', which still lingers on.
Thanks again for all your help.

When will iphoto accept Canon 40D raw files?

When will iphoto accept Canon 40D raw files? I have a new camera and would love to use the raw files in iphoto. No luck so far. Aperature seems to lack the abilty to open them also. Anyone here as to when iphoto will be updated?

Hi again.
No, I don't use aperture, I tried the demo and liked it, but I'd previously bought the commercial version of Pixmantec RawShooter converter for my 10D - Pixmantec were 'bought out' by Adobe, and Adobe generously offered all RawShooter purchasers a free licence for Lightroom, which I also like a lot (though haven't fully got to grips with), so can't currently justify Aperture too.
The one thing I'd say about Aperture is that the colour management for some reason just nailed the colours when printing using canned profiles, in a way other apps hadn't on Windows (including QImage). I was particularly impressed by this using an old Epson 1290S A3+ printer which always tended to produce prints with a colour cast.
iPhoto seems to handle RAW conversions very well and simply, although it's not as refined as the high end apps. This together with organising features are probably what make you find it so easy. Remember though that when you display/tweak RAW files, iPhoto will be creating a file to store these changes as the RAWs do not get directly manipulated. As all this is done behind the scenes again this probably makes it seem easy.
If you don't have Aperture or Lightroom, both were available for 30 day demo last time I checked.
AC

CAN NOT OPEN CANON EOS20D RAW FILE IN PHOTOSHOP CS2

I had Photoshop CS2 installed on my PC some years ago and could open my raw files from my canon eos 20d. I changed the hard drives in my pc to solid state drives and had to reinstall photoshop cs2. I could not activate photoshop as it was too old a version so I had to download from adobe website with their activation code. Now, I can not open any of my canon eos 20d files. I have taken some now photos just a few days ago and the problem still arises. I get the message that it does not recognise this type of file. Any ideas?

You downloaded, extracted (unzipped) the Camera_Raw_3_7.zip and copied/moved the Camera Raw.8bi to
C:\Program Files (x86)\Common Files\Adobe\Plug-Ins\CS2 (windows 64 bit system)
or
C:\Program Files\Common Files\Adobe\Plug-Ins\CS2 (windows 32 bit system)
Camera Raw 3.7 update for photoshop cs2 Windows
Adobe - Photoshop : For Windows : Camera Raw 3.7 update
other cs2 updates
Adobe - Photoshop : For Windows
Adobe - Bridge : For Windows
Adobe - Creative Suite : For Windows

When will LR read Canon 40D RAW files?

Any ideas when Adobe will post an update for the new Canon 40D RAW files?
Neither LR 1.1 or ACR 4.1 can read them.
Thats the major problem when new camera models are introduced and one have got used to the LR workflow.

I know that when the 30D came out, it was not similar to the 20D. One main difference as these new models come out is that they are higher resolution than their predecessors. There was a hack that came out shortly after the 30D came out that managed to make ACR work by using the 1D Mark II specification (I think), but it did not work reliably.
At the time, the history was that ACR was being updated about every 4 months if for nothing more than to accommodate new cameras. If you assume that that pace would continue, then ACR would be "due" late September, and LR maybe a month after that.
That is pure speculation on my part based on history, no guarantees, of course.

Adobe Lightroom 5.7 does not recognize Canon 60D raw files. I have Camera Raw plugin 8.7 installed. Is there solution?

Neither Bridge CS6 or Lightroom 5.7 can recognize Canon's raw file (Canon Camera 60D).
This only started a few months ago without any change that I made to the system
Any clues?

Sofia Pokrzywa wrote:
Neither Bridge CS6 or Lightroom 5.7 can recognize Canon's raw file (Canon Camera 60D).
This only started a few months ago without any change that I made to the system
Any clues?
Is this only when reading CR2 files on the camera memory card or also for CR2 files that were previously imported to your hard drive (i.e. ALL of your 60D CR2 files)?
LR 5.7.1 is only at Camera Raw 8.7. so OK. What Bridge, PS, and OS versions are installed? In Bridge go to Help> About Bridge
From inside Bridge launch any raw file and check the ACR version:
From inside PS go to Help> System Info and check PS and OS version:

Photoshop CS4 will not open Nikon (NEF) raw files.

I recently tried CS6 Suite. Trial was over and I went back to Photoshop CS4. However, it would not open Nikon (NEF) raw files. I uninstalled and re-installed the PS CS4. This did not fix the problem. Can anyone help?
Thanks,
Derrick

NEF files from which Nikon camera?

I have mac 10.9 version. Adobe photoshop Elements 12. I just got a new camera Nikon D4S. Photoshop elements will not upload/import my raw photos. i get a message that can not complete my request because the file appears to be from a camera model which

I have Mac version 10.9. Adobe elements 12. New camera Nikon D4s. I have uploaded DNG plug in 8.4. Tried to convert my raw photos and it still does not work. How can I upload raw photos taken with my Nikon D4S so that I can edit these photos?

How did you try to install ACR 8.8. The only way I know of that works with Elements is to use the Updates Choice on the Help menu.
There are two charts supplied by Adobe that explain your RAW dilemma. This one tells you what your camera needs: http://helpx.adobe.com/creative-suite/kb/camera-raw-plug-supported-cameras.html This one tells you what version of software you need: http://helpx.adobe.com/x-productkb/global/camera-raw-compatible-applications.html
In your case, the Nikon D810 needs Adobe Camera Raw (ACR) 8.6 or Lightroom 5.6. (Congratulations on buying a new camera!)
To get to that level with Photoshop Elements, you will need to replace your Photoshop Elements 12 with version 13. Adobe caps ACR updates on version 12 at 8.5.
The most convenient way to get around it without spending any money is to use the FREE from Adobe DNG Converter. Download and install it from here for FREE: http://www.adobe.com/support/downloads/thankyou.jsp?ftpID=5855&fileID=5890 Once it is installed you can convert your D810 raw files to an Adobe RAW version with the .DNG file extension that most, if not all, versions of the various Adobe software programs can use. That includes old versions of Photoshop, Elements and Lightroom. DNG converter can be used as the tool to move your files from your memory card to your computer, is efficient, will convert in batches and is completely lossless. There is no risk of any image quality degradation or RAW functionality.

How to fix Adobe Elements 11 not opening Nikon D7100 raw files?

Installed Adobe Elements last night and installed the Raw Converter 7.4. Everything worked fine yesterday. Today it will not open the raw files. Uninstalled and reinstalled, same problem!

Are these the same raw files or different ones?
If using Nikon Transfer or other Nikon software ensure you have installed the version for your camera model as older versions of Nikon software can corrupt the latest NEF’s.
Try testing by shooting a few new raw images and opening directly into Elements, without touching them.
Also check that ACR 7.4 is properly installed, from Expert Mode.
Help >> About Plug-in >> Camera Raw.
Press Esc to close the pop-up.

Lightroom5 not recognising Nikon D300s RAW files

Hi, I have recently upgraded to a new iMac running OSx Mavericks. Lightroom 5 is not recognising my Nikon d300s raw files (NEF). According to everything I have read on the net it should as Lightroom is brand new and up to date.
Any advice.?
Thanks

They all show up in the preview view finder but then I get the error message "The following files were not imported because they could not be read" with a list of the files underneath.
This is the first time I have used Lightroom 5 with the D300s... having just changed computers and upgraded from Lightroom 4. I have also now found out I can't download JPegs either!?!?!? You know that feeling when you think "if it isn't broken don't fix it" that's how I'm feeling right now about buying the new computer and software!!

Cs3 extended bridge not previewing canon 40d raw files

ok, i just loaded cs3 extended onto my laptop and when i opened bridge the fist time i got a error message that these were not the the right king of file. so my next step was to update ACR to 4.5. i intalled that and put the plugin into files directory. that worked, but now my problem is that bridge will not preview my raw files in bridge. i then went to tool and purge the cache and that also didn't work. so my next step was to update bridge to 2.1.1. so i went back to tool to purge the cache and it still not preview raws in bridge. i converted several to jpegs and they show up in bridge. i am at a loss of what to do next
thanks

The ACR plug in has to be in correct folder and only one copy there. If you copied it there the old copy my be present so delete or rename it.
The ACR plug in does not go in the plug in directory.
It goes in Program Files/COMMON Files/Adobe/plugins/CS3/file formats. Should be one file here - Camera Raw.8bi
I think when you get this sorted out it should work.

Converter 7.4 does not recognise Nikon J3 RAW files

Hi,
I downloaded the Converter 7.4 to convert the RAW files from my Nikon J3, but I keep getting 'No items match your search' when I try to select files that I want to convert.
I have tried downloading Converter 8.1 as well, just to see if there were some updates that would help, but still no success.
I am using the Nikon J3 with a 10-100mm VR lens.
Does anyone have any tips?
Many thanks for your help.

You cannot choose individual files or groups of files within the DNG converter. As the prompt indicates, you can only select the folder that contains the raw files. If you want to convert individual images you have to drag/drop them onto the DNG converter icon. You might consider installing DNG converter 8.1, which is the latest and will support the most cameras.

How do I get Elements 12 to recognize Canon G16 raw files?

Elements comes pre-loaded with ACR 8.0. The G16 is not recogniized until ACR 8.2. PSE is not automatically updating to the latest version. How do I download 8.2 and install it in Elements 12? I have tried the obvious methods with no success. Need some detailed advise on how to do this.

You will need to do a manual install since adobe doesn't let vista or xp update automatically anymore. The general procedure is described here (it's for PSE 11, but everything is in the same place in PSE 12):
http://forums.adobe.com/thread/1266134

Lightroom 3.4.1 will not read Olympus E5 Raw Files

I have been using LR 3.4.1 since it was released. I tried out the Olympus E5 in a camera store yesterday, formated the card, set it for raw, nothing. I'm running a mac, and the images don't even show in finder. Anyone have an idea what could be going on.

The icons don't matter as they have nothing to do with your issue.
You didn't answer the questions I asked earlier. Without answers we're trying to guess what it is that you're actually seeing.
Again, the question was - do you mean that the files don't appear at all or they have generic icons?
Also, how are you copying the files from the memory card? Direct cable conenction or card reader? Are you importing via Lightroom or just dragging them from the memory card to the hard disk.

Elements 11 will not recognise Canon Eos6D raw files

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