Elements 11 won't open photos

I've installed Elements 11 onto my Windows 8 laptop. Been working just fine for a couple of months. Recently I installed Norton 360 onto my laptop and now Elements won't open any photos. Can this be caused from the Norton 360?

The Editor portion of the software opens but no photos will upload onto the work space.  I have tried dragging from my folder, right clicking on the image and selecting "open with", I have uninstalled and reinstalled the program.  I get to work space area but no images.

Similar Messages

  • I re-installed my Mac OS, but now Elements won't open. Licensing stopped working. Error code 150:30

    I re-installed my Mac OS, but now Elements won't open. Licensing stopped working. Error code 150:30.
    This is Photoshop Elements 8, and I have the original disc with serial number so I can re-install that.
    The probelm is I'd need to de-cactivate the serial number before un-installing, and I need to open the programme to do that.
    Any ideas?
    Thanks

    Okay, I've found that this is a recognised problem.
    http://helpx.adobe.com/x-productkb/global/error-licensing-stopped-mac-os.html
    Error "Licensing has stopped working" | Mac OS
    and all the solutions tell me to find the folder FlexNet Publisher in my library.
    Problem is FlexNet Publisher doesn't seem to exist there. Can't find it anywhere on my hard drive.
    Gettting down to the end of that page gives me the following info....
    The FlexNet folders and files required to run Adobe applications can become corrupted or have permission problems if moved from one machine to another. They can also be damaged through a Time Machine system restore. FlexNet service licensing failures cannot be resolved by reinstalling the application or by using the Adobe CS5 Cleaner Tool. If permissions issues prevent the FlexNet licensing service from launching, accessing data, or communicating with Adobe processes, a licensing failure occurs.
    Well it looks like backing everything up using Time Machine may have caused all this problem. Anyone know how to get Flexnet Publisher back?

  • Photoshop Elements won't open. I have tried re-installing. I have windows pro 7

    Photoshop Elements won't open. I have tried re-installing. I have windows pro 7

     
    Try making a direct desktop icon for the Editor and see if you can launch the program directly from the desktop.
    Right click anywhere on the desktop and select New à Shortcut
    Browse to Computer OS C:
    And find the PSE Editor application in Program Files or Program Files (x86) on Windows 7 - 64 bit.
    C: à Program Files à Adobe à Photoshop Elements 9
    Within the Photoshop elements 9 folder find PhotoshopElementsEditor.exe (with the blue icon)
    Select that file and click Next.
    Then click Finish.
    You should now be able to launch by double clicking on the new desktop icon, bypassing the welcome screen.

  • I transferred my apps from one Mac to a new one and now my Elements won't open Why?

    I transferred my apps from one Mac to a new one and now my Elements won't open Why?

    You can never, never transfer an installed copy of PSE. PSE is not a tidy package like most mac apps; the installer strews stuff all over your hard drive and neither you nor the migration assistant can ever hope to find all the necessary bits and pieces.
    Now you have kind of a mess to clean up. First download and run this:
    Use the CC Cleaner Tool to solve installation problems | CC, CS3-CS6
    It won't seem to do anything, but it's necessary in order for you to be able to successfully manually remove what did get transferred so that you can reinstall PSE.
    Then go around and remove all the bits you can find, not only from applications but from your user>library>preferences and especially from hard drive>library>application support. Note that those are two different libraries.
    Then you can reinstall PSE from scratch.

  • Photoshop Elements 8 won't open photo files

    Elements suddenly stopped allowing me to open photo files.  I click to open a file, and nothing happens.  Help please!

      Try opening in camera raw from the Editor menu:
    File >> Open As
    Navigate to your image file and choose camera raw from the file format dropdown list.
    If the file opens in the camera raw dialog click the open image button (bottom right) and that will send it into the regular Editor interface where you may be able to re-save another copy.
     

  • Photo Elements won't open

    I cannot get Photo Elements 11 to open. It installs OK but keeps asking me to to accept the licensing. I keep pressing the "Accept" button but it makes no difference. I have spent 6 hours trying to open this software but nothing works. I paid for this software.

    You can find information on how to create a new user account at OS X Lion: Create a new user account - http://support.apple.com/kb/ph4600.  You may want to contact our support team though and refer to this discussion thread if you would like direct assistance.  You can contact our chat support at http://adobe.ly/yxj0t6.

  • Safari (and other browsers) won't open photos or slideshow

    I recently re-published my web site last night with a new template. Everything works fine but now when I click on any photos in my gallery I get the following message in Safari:
    "Safari can’t open “photos:%20Kates%20Summer_files/slideshow.html?slideIndex=1” because Mac OS X doesn’t recognize Internet addresses starting with “photos:”.
    Same goes for clicking on slideshow. Also won't open with windows browsers - error message says something about finding an s: drive.
    Any ideas?

    See my post here:
    http://discussions.apple.com/thread.jspa?threadID=539151&tstart=0

  • Photoshop Elements won't open

    I've been using this computer in my workshop for simple things, mostly email, fb, etc. It has had Photoshop CS (very old, not sure what version) and Photoshop Elements 2.0 on it and both have been working fine. Just brought it into the house to use in the office after my slightly newer, but still old, iMac G5 died. I'm hoping to use it for a short time while figuring out what to do next regarding a newer computer. I've gotten it connected to printer and scanner with a bit of trouble due to trying to find old drivers again. That's really all I'm aware of having changed. Now suddenly PE and P CS won't open. I reinstalled PE (which is what I use most); no change. It starts to open, then just quits. I've clicked on "report" and see the following:
    Date/Time:      2012-04-11 00:02:41.529 -0400
    OS Version:     10.4.11 (Build 8S165)
    Report Version: 4
    Command: Photoshop Elements 2.0
    Path:    /Applications/Adobe Photoshop Elements 2/Photoshop Elements 2.0/Contents/MacOS/Photoshop Elements 2.0
    Parent:  WindowServer [66]
    Version: 2.0 (2.0)
    PID:    246
    Thread: 0
    Exception:  EXC_BAD_ACCESS (0x0001)
    Codes:      KERN_INVALID_ADDRESS (0x0001) at 0x6f726b2e
    Of course there's lots more but that's the part with the bad words like "bad access" and "invalid address" and such. I'm hoping someone can tell me what is going on; perhaps you know what the above means? Or maybe there is some other clue here? I'd be grateful. Thanks for reading.
    Judy
    PS Just to be clear, no major changes in software; I have been running both Photoshop programs on this computer, with OS 10.4.11, since getting the computer as a hand-me-down a couple of months ago. I did update OS, Safari, and a few other things at that time, as well as maxing the memory, deleting many programs and files I'll never use, etc. Installed PE 2.0 at that time. CS was already on it. Both have worked just fine. When I reinstalled PE the installer said it had installed properly.

    Well, just in case someone else checks in here with the same problem. Got both programs working just fine again. I hunted up other threads on the same topic; several had posts suggesting trashing certain plug-ins and/or prefs. I'd tell you exactly what but I did a bunch and not sure which solved it. With Photoshop CS 8.0, I deleted plist in user library; no change; then deleted twain plug-in, now it opens just fine. I don't exactly comprehend why, but so far so good. If I have any other useful observations I will post them.
    Judy
    PS I ordered a PRAM battery and will replace that anyway, just because I'm certain it is quite old; perhaps this will prevent other problems popping up. I need to get a bit more use out of this nice old machine!

  • PS Elements won't open image

    I'm having a strange problem with the PS Elements 9 software on my wife's mini mac computer.  The program launches fine, and when I try to open a picture (any picture - I've tried lots) I get the various dialog boxes ("reading Photshop format", color mode conversion progress bar, etc.), but then no window showing the photograph.  No error message.   Also, none of the windows (info, history, layers, etc.) that I've selected show up.  If I go to the file menu to "open recent", it lists the photos I've told it to open but have never seen.
    I've tried uninstalling the software and then reinstalling it, but continue to have the same problem.  It worked fine when I last used it several months ago.  I have various other Photoshop software on my other computers (CS 5, CS 4) and have never had this problem.  Any ideas?  Thanks.
    Mini Mac 4.1 (2.4 GHz Core 2 Duo, 2 GB Ram), OSX 10.6.8
    Tom Valens
    Forest Knolls, CA

      The editor prefs often get corrupted. You may need to rebuild the editor preferences to resolve any conflicts.
    Hold down the Cmd+Opt+Shift keys and simultaneously click on the Edit button on the welcome screen. Release the three keys and look behind the welcome screen by closing it. Or go to applications and hold down the three keys whilst double clicking on the Photoshop Elements Editor application.
    You should see a pop up box with the words: Delete Adobe Photoshop Elements Settings File?
    Click on Yes
    Close down Elements and re-open it in the normal way - then wait whilst it rebuilds the preferences.
     

  • My free trial download of photoshop elements won't open because of missing elements. I've already installed twice. What can I do?

    I downloaded the free trial of Adobe Photoshop Elements 12 and now it won't open because it says there are "...missing files. Please reinstall."  I've already downloaded it twice and it still didn't fix it. Is there anything I can do to fix it? TIA.

    SkylaNicole what is the specific error which you are receiving when trying to open Photoshop Elements?

  • Elements won't open when trying to edit from Lightroom

    I was trying to move two photos from Lightroom to Elements to edit.  I click on the photos, tell it to edit in Elements and it goes thru the process, says complete, but Elements will not open????  I recently changed the default editor to CS5 with the alternate as Elements.  Any ideas?
    Thanks

    Oops, answered my own question.  Seems when I set up preferences, I goofed and somehow didn't get the correct app.  Sorry

  • Please HELP! Elements won't OPEN!!!

    I backed up Elements 10 (17,000+ photos) and restored to a different disk (an SSD I love the speed!).  While scrolling down screens, allowing new thumbnails to be created the program bombed/crashed/died.  Now, when I open the program I see the organizer screen with the thumbnails for less than a second and then I am returned to the desktop.
    I have uninstalled the program, erased everything in the install directory and re-installed... same thing.  When I check the processes in the Windows Task Manager it shows Elements to be runnig as a process but not as an application.
    I have also erased all the files on the new SSD so it has to be finding the thumbnails from someplace else.  I also have the files that the backup was created from (1.5 Tb external drive), so it could be finding that.  During one un-install I did get an error message that an INI file wasn't found but on retry the uninstall continued.
    Please advise how I can get this fixed!  I've not gotten any answers or replies on this and I need to be able to access my photos!  There has to be a simple fix, probably an *.ini file that is pointing to an improper location.  I don't mind re-installing, but surely someone can tell me how to get rid of all the files so I can get a clean install!  HELP!!!!!!!!!!!

    Quit the editor, then restart it while holding down Ctrl+alt+shift. Keep those keys down till you see a window asking if you want to delete the settings file. You do.

  • Preview won't open photos

    Hi all,
    I have recently had to extract some phots from an old backup and I have recently need to look at them and find a particular one. When i double click on it it comes up with an error saying The File Could Not Be Opened, It may be damaged or use a file format that Preview doesn’t recognize. how can i fix this? i have found a folder because i read that preview won't open it without metadata. so i found the folder and there are a heap of .THM files and .JPG files in there. How can i see my photos again? Please help.
    Thanks

    Danika
    Those files that open in Preview, open them in Preview and then save them. Then try import them.
    Regards
    TD

  • IPhoto won't open photos from thumbnails.

    Hi - Some weeks ago, my older version of iPhoto stopped opening photos from the thumbnails.  You click on thumbnail and nothing happens, no black screen, no beach ball, no error messages - just as though you haven't clicked on it at all.  So reading other people's experiences, I've now upgraded Mac OS to 10.9.2, and upgraded my version of iPhoto to 9.5.1.  I've ditched the Plist.  I've gone through the iPhoto First Aid options 1 to 4, I've installed Library Manager and rebuilt the library.  I've restarted.  But I still can't open photographs from the thumbnails.  Is there anything else I could try please?

    Try the following again:
    1 - delete the iPhoto preference file, com.apple.iPhoto.plist, that resides in your
         User/Home/Library/ Preferences folder.
    2 - delete the contents the following folder:
    User/Library/Containers/com.apple.iPhoto
    3 - reboot, launch iPhoto and try again.
    NOTE: For Mavericks, 10.9,  go to your Home folder and use the View ➙ Show View Options menu to bring the this window:
    where you can check the Show Library Folder checkbox.
    If there's no improvement as a test launch iPhoto with the Option key held down and create a new, test library.  Import some photos and test to see if the same problem persists. Does it?
    I've installed Library Manager and rebuilt the library.
    Did the rebuld library act the same way?
    Are you seeing the thumbnails in the Events?
    Go to the Photos mode, turn off Event Titles in the View menu, select all of the photos in the library and use the Photos ➙ Revert to Original menu option.  Then double click on an thumbnail again.
    OT

  • Upgraded to photos now itunes won't open photo library.

    Had to restore photo library from Time Machine backup due to kids deleting it. Restored OK, opened Photos app and migrated library, works fine in photos app.
    However in iTunes under the sync photos tab with iPhone, photo library is greyed out and I cannot select it.
    Any ideas?

    Hello, bas.harbers.  
    Thank you for visiting Apple Support Communities. 
    I understand that iTunes will not allow you to select and library to sync with after upgrading to Photos.  It sounds like you may just need to set Photos as the system library preference.  Here is the article that will walk you through this process.  
    Designate a System Photo Library in Photos
    Cheers, 
    Jason H.  

Maybe you are looking for

  • Can i Use Oracle Report 6i and Report 10g in Same PC ?

    Hi, My Comapany wants to Migrate Oracle 6i Reports to Oracle 10g .My Question is can i use both versions in a Single Machine ? If i can do so what are the Steps i need to follow .I Tried once but its Doesnt seem to work. Thanks in Advance. Dev

  • ITunes won't sync correctly with external hard drive

    I have long kept my music on an external hard drive and had absolutely no problems with adding files to my iTunes library. Whenever I added songs to iTunes, they would automatically be copied over to my external device (a Seagate Freeagent 1TB USB Ex

  • Customer running production XI on Windows OS

    Is anyone running their production instance of XI on Windows OS? Thanks, Anupam

  • HT3775 can't open an avi file

    Hi, I have downloaded an AVI file, using Lion, but can't open it. Any tips?? Thanks, RB

  • Time Formatting in SAPUI5

    Hi All, I have an attribute 'Time' which holds the time in 'PT12H39M42S' format. I want to retrieve it as '12:39:42' in a variable. Can you please help? Regards, Seshu