Elements 12 does not open nef raw files depsite having latest raw plug-in

Help please - wasted far too much time trying to open my raw files with recently purchased elements 12. I have tried to ensure all software is up-to-date but still the message that the raw file is not supported appears when I try to open with Camera Raw . The files open in nikon software and windows. My camera is a Nikon D7100.

As a test, try copying a nef file from your camera to computer without using nikon transfer and see if it opens in pse 12.
Which version of windows are you using?
If in the photoshop elements 12 editor you go to Help>About Plug-In and click on the words Camera Raw, what version does it say?

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photoshop elements 12 do not open nef files from Nikon D610 , help
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