Elements 12 "Edit" has stopped working - need a fix

I have elements 12 and the "Edit" function refuses to work and "Microsoft can't find solution" to "system problem"
I have backed up to an earlier "restore point" but that has not solved the problem. The "Organize" function still works and I even did the "Upgrade" from version 12.0 to 12.1 hoping that would be a "fresh" version and would fix the problem, but it did not. I am tempted to "UNINSTALL" and reinstall but cannot find original disk - can I download and use my existing "serial number"??

Problem has been solved.
I completely uninstalled the "corrupted" original program.
I then downloaded the "trial version" and did a FRESH NEW INSTALLATION then used the original Serial Number and now have a fully operational licensed copy of the original program.
Robert Owens
(self-help really works -- there are no "real people" any more -- just a lot of FAQ's etc.)

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Photoshop elements 13 editor has stopped working EVERYTIME i try to use smart detail brus.windows 7 home edition with plent of memeory and speed. any ideas WHY

photoshop elements 13 editor has stopped working EVERYTIME i try to use smart detail brus.windows 7 home edition with plent of memeory and speed. any ideas WHY

The faulting module is photoshop. Report below.
Source
Adobe Photoshop CC 2014
Summary
Stopped working
Date
2/2/2015 4:54 PM
Status
Report sent
Description
Faulting Application Path: C:\Program Files\Adobe\Adobe Photoshop CC 2014\Photoshop.exe
Problem signature
Problem Event Name: APPCRASH
Application Name: Photoshop.exe
Application Version: 15.2.2.310
Application Timestamp: 5480338c
Fault Module Name: Photoshop.exe
Fault Module Version: 15.2.2.310
Fault Module Timestamp: 5480338c
Exception Code: c000001d
Exception Offset: 00000000049de322
OS Version: 6.3.9600.2.0.0.768.101
Locale ID: 1033
Additional Information 1: 8db4
Additional Information 2: 8db473619c10c0c8b85ce99afe676ed8
Additional Information 3: f06d
Additional Information 4: f06da704bdd5338df2a8d09bde2244bb
Extra information about the problem
Bucket ID: 1fe6d1d4e5765bd348843b981b8ec4d2 (85990875000)

Elements 12 Optimizer has stopped working

I use Windows 8.1
When I try to add music to my slide shows I get this message " Elements 12 Optimizer has stopped working. A problem caused the program to stop working correctly. Windows will close the program and notify you if a solution is available"
I have contacted Microsoft who has investigated thoroughly the issue from their perspective. Their advice is what t I need now is for Adobe to tell me how to remove the add-in or plug in that's causing this crash."
I hope someone can assist as at the moment Photoshop 12 (which I have had for 2 months) is not doing what I bought it for.
I have uninstalled and reinstalled Photoshop 12 twice and have ensured that all the latest updates have been added.
Can anyone assist?
S

Please try carrying out the instructions mentioned here:
Elements Organizer crashes at launch
Thanks,
Anwesha

Elements 8.0 has stopped working and closes

In the video effect panel, the simple act of scrolling down freezes de app and the message
Elements 8.0 has stopped working appers and windows closes the app.
event viewer
Faulting application name: Adobe Premiere Elements.exe, version: 8.0.0.0, time stamp: 0x4aa5c87c
Faulting module name: nvSCPAPI.dll_unloaded, version: 0.0.0.0, time stamp: 0x4a891469
Exception code: 0xc0000005
Fault offset: 0x37b75ce4
Faulting process id: 0x15c8
Faulting application start time: 0x01ca6ac334f177cc
Faulting application path: C:\Program Files\Adobe\Adobe Premiere Elements 8.0\Adobe Premiere Elements.exe
Faulting module path: nvSCPAPI.dll
Report Id: d3c67914-d6b7-11de-aed1-001a4d9b019b
There is a message at the lower left coner saying display performance will be poor due to incorrect operating graphics card or driver!
This message is always there.
The problems happens with all project with Apple MOV file from my Canon SD780 a 720 30 frame H.264 file
With a project empty (no clips) imported the problem does not happens. As soon as you import a file the error happens.
This is a brand new W7 install 2 HD SATA separate from the DVD IDE channel.
Swapp file also separate in the second HD.
The videos were imported from the folder since i already had the files before i bought Elements
The preview of the mov files (just open the file without any editing) in Elements is very choppy. In Windows (in QuickTime) it is perfect and uses only 35% of CPU
Latest driver applied and KB kb402534 followed
[Display]
Processor:        AMD Athlon(tm) 64 X2 Dual Core Processor 5000+ (2612 MHz)
Operating System:    Windows 7 Professional, 32-bit
DirectX version:    11.0
GPU processor:        GeForce 8500 GT
Driver version:        191.07
Stream processors:    16
Core clock:        500 MHz
Shader clock:        918 MHz
Memory clock:        400 MHz (800 MHz data rate)
Memory interface:    128-bit
Total available graphics memory:    1023 MB
Dedicated video memory:    256 MB
System video memory:    0 MB
Shared system memory:    767 MB
Video BIOS version:    60.86.34.00.13
IRQ:            16
Bus:            PCI Express x16
[Components]
nvCpl.cpl        2.7.170.15        NVIDIA Control Panel Applet
nvCplUI.exe        2.7.170.15        NVIDIA Control Panel
nvWSS.dll        8.16.11.9107        NVIDIA Workstation Server
nvViTvS.dll        8.16.11.9107        NVIDIA Video and TV Server
NVSTVIEW.EXE        7.16.11.9062        NVIDIA GeForce 3D Vision
NVSTTEST.EXE        7.16.11.9062        NVIDIA 3D Vision Test Application
NVSTRES.DLL        7.16.11.9062        NVIDIA 3D Vision Module (4512197)
NVMCTRAY.DLL        8.16.11.9107        NVIDIA Media Center Library
nvDispS.dll        8.16.11.9107        NVIDIA Display Server
NVCPL.DLL        8.16.11.9107        NVIDIA Compatible Windows7 Display driver, Version 191.07
NVCUDA.DLL        8.16.11.9107        NVIDIA CUDA 2.3 driver
nvGameS.dll        8.16.11.9107        NVIDIA 3D Settings Server
Any solution?
thanks

With the new nVidia drivers, the first thing that you will want to do will be to go to the nVidia console and disable 3D Sterevision. No Adobe program can use it. It is designed for gamers with the 3D Stereovision goggles.
If that does not fix things, go back to the console and disable PhysX. It too is a gamer module.
Good luck,
Hunt

Elements 12 organizer has stopped working

elements 12 organizer starts runs for a few minutes and then crashes with this error message " elements 12 organizer has stopped working a problem caused the program to stop working correctly. Windows will close the program and notify you if a solution is available"
I have updated the program to 12.1
I have a Dell computer running Win 7with all updates.
If someone from Adobe monitors this forum would you please give me some help on this.
I believe this is the only place I can get technical support from Adobe for elements 12, if I am not correct could you please direct me to a chat line or a phone number.
If an Adobe employee reads this please confirm that this is my only option for technical support.
if an Adobe employee needs more information about the computer please let me know, but only Adobe employees.
I'm having a hard time believing that there is no fix for this problem

Please try carrying out the instructions mentioned here:
Elements Organizer crashes at launch
Thanks,
Anwesha

Elements 10 Organizer Has Stopped Working.

I recently purchase Adobe Elements & Premier 10 programs and both have been working well for about 2 weeks. Now, when I opene Organizer, the program loads and appears but immediately it stops working with the message: "Elements 10 organizer has stopped working. A problem caused the program to stop working correctly. Windows will close the program and notify you if a solution is available."
I uninstalled the program and reinstalled it but no change. The Editor in Elements 10 starts and works fine. I am running Windows Vista. Nearly each day I get a Windows update notice and install it. I also frequently defrag my hard drive. I am having no other issues with my computer.
I have tried a few of the suggestions from others on this forum but nothing helps. I have also tried the Restore feature on Windows but it never Restores for me.
Any other suggestions would be appreciated.
Thanks,
Larry

See if you can get to the preferences from Editor by clicking:
Edit à Preferences à Organize & Share
Then select Media Analysis and turn everything off by un-checking all the boxes.
Also try making a direct shortcut for the Organizer and see if you can launch the program directly from the desktop bypassing the welcome screen.
On Windows, Right click anywhere on the desktop and select New à Shortcut
Then click the browse button and navigate to:
"C:\Program Files\Adobe\Elements 10 Organizer\PhotoshopElementsOrganizer.exe"
Then click Next; then click Finish
N.B. on 64 bit systems navigate to Program Files (x86)

I have Photoshop Elements 7.0 and when I go to sort the photos in order (from oldest date) I keep getting the message "Photoshop Elements 7.0 has stopped working" and then the program closes. Sometimes, eventually it has sorted as I request but today thi

I have Photoshop Elements 7.0 and when I go to sort the photos in order (from oldest date) I keep getting the message "Photoshop Elements 7.0 has stopped working" and then the program closes. Sometimes, eventually it has sorted as I request but today this has been rejected over 15 times. What is wrong?

Try the licensing service update:
http://helpx.adobe.com/creative-suite/kb/error-licensing-stopped-windows.html
EDIT I see that maybe you did (is that the patch you mean? ); if so, try the other suggestions there.

Elements 12 organizer has stopped working on importing of files

I am running a brand new PC w8.1 fresh install, second install of elements and photoshop 12. when I am attempting to import my files in the organizer I am getting a consistant crash "Elements 12 organizer has stopped working". Need assistance to make this go away.
Background:
The crash happens while importing videos or photos (have not even gotten to the part to work with files yet)
I have tried to take smaller imports (less then a couple hundred files) but that doesn't seem to matter.
It is not crashing on a consistent file. Sometimes when I try again, it completes the import.
Brand new Dell PC 7i, 24 gig ram, amd advance graphics card (PC not the issue)
Windows 8.1 pretty much out of the box.
Tried to "rename" the psa file to psaold, (still crashing).
Re installed software, no change
Downloaded the latest updates for everything.
Webroot security
Thanks for any help you can give me, I hate to have to return the product but considering how unstable it is when everything is fresh, I cant imagine living with this.
Ted

for those of you out there, and potential buyers, here is my chat session with customer support.
You are now chatting with Tanvi.
Tanvi: Hello. Welcome to Adobe Technical Support.
Tanvi: Hi Theodore
theodore brown: hello, need help as you see frustrated beyond words, why a software program would not work on a brand new high powered PC with fresh everything..
Tanvi: I understand that you are facing issues while using Photoshop Elements. Is that correct?
theodore brown: correct version 12 with update to 12.1
theodore brown: out of the box, so to speak.
Tanvi: Let me see how best I can help you with this
theodore brown: OK, shoot
Tanvi: Theodore, support for Photoshop elements is not available through chat and phone. You can refer the links below for further help with this :
Tanvi: Adobe Help and Support : http://www.adobe.com/support/
Tanvi: Adobe User Forums : http://forums.adobe.com/index.jspa?promoid=DJGWK
theodore brown: are you kidding me? is this a robot or a real person. I posted and issue two days ago and nothing. I have been through the forum, and there is a TON of people with the same problem, and a whole bunch of guessing on what to do, I dont have time to play games here, I need someone to explain a solution, this should be easy, its on a brand new system and a brand new install
Tanvi: I understand however, according to Adobe's policy support for Photoshop Elements is available only till 90 days since the release date.
Tanvi: You can post your query on forums. Our experts and users will respond with possible resolutions
theodore brown: what does that mean???
theodore brown: they only support thier product for 90 days, not when a customer buys?
Tanvi: Support for Photoshop Elements is available only till 90 days since the release date.
Tanvi: Since Photoshop Elements 12 was released in September, 2013 , support is available only through help files and user forums.
Tanvi: This is applicable for Photoshop Elements and Premiere Elements only.
Tanvi: Support is available for the Creative cloud applications
Tanvi: Is there anything else I can help you with?
theodore brown: and this is not there are a TON of people in the community with the "stop working problem" and no real answers, just guessing.
theodore brown: yea, help solve the problem or how do I get my money back.
Tanvi: I apologize, as I mentioned earlier, support for Photoshop elements is not available through chat and phone anymore.
Tanvi: You can return the software within 30 days since the purchase date.
Tanvi: May I know when was the software purchased and from where?
theodore brown: amazon
Tanvi: May I know when was the software purchased ?
theodore brown: I am looking up on amazon
theodore brown: I have been trying to make this software work, in my personal time when I can for TWO WEEKS.
Tanvi: Okay
theodore brown: Multiple install, I am dumb enough to uninstall again, after spending 8 hours trying to load my catalog for the 3rd time, with about 20 crashes.
Tanvi: Were you able to check the purchase date?
theodore brown: working on it.
theodore brown: july 27th
theodore brown: received a few days after that.
Tanvi: Okay
theodore brown: Okay?
theodore brown: whats that mean.
Tanvi: Theodore, the time frame to return the software is 30 days however, let me transfer the chat to our customer service department. They will check whether an exception can be made for you since it is just 2 days past the time frame.
Tanvi: Shall I transfers the chat?
theodore brown: It shipped on July 30th.
theodore brown: does that count?
Tanvi: We check the purchase date. Shall I transfer the chat to our customer service department?
theodore brown: sure
Tanvi: Please stay online while I transfer the chat
theodore brown: OK, no hurry, Plenty of time to update my post on the support I received. and write a review on amazon.
Please wait while I transfer the chat to the appropriate group.
You are now chatting with Pushpa. To ensure we stay connected throughout our interaction , please don't click on the 'x' in the chat window. Doing so will disconnect our chat session.
Pushpa: Hello! Welcome to Adobe Customer Service.
Pushpa: Hi Theodore.
theodore brown: Hello, I am here. I am frustrated with your product beyond words. how the product does not work on a brand new pc and and a brand new install with all new and updates is beyond me. I have wasted many many hours trying to get the product to work. and I can get NO SUPPORT this is crazy.
Pushpa: I understand that you are unable to use Photoshop Elements. Is that correct?
Pushpa: I will be glad to help you with this issue.
Pushpa: Please allow me 2 to 3 minutes while I pull up your account details and see what best I can do.
theodore brown: correct.
theodore brown: https://forums.adobe.com/message/6676345
Pushpa: Thank you for staying online.
Pushpa: May I know the exact error message you are getting?
theodore brown: Organizer has stopped work......
theodore brown: working.....
Pushpa: I checked and see that you are placed an order for Adobe Photoshop Elements 10 & Adobe Premiere Elements 10 with the order number AD005596081 on Aug. 04, 2012.
Pushpa: Theodore, you mean it is working?
theodore brown: yea, I did, and then bought 12, because 10 didn't work so well on my old PC, so bought a new pc and 12 via amazon.
Pushpa: Great!
Pushpa: Is there anything else I can help you with?
theodore brown: not great! its been beyond frustrating.
theodore brown: yea, I want the product to WORK. or I want my money and time back.
theodore brown: you didnt got to the post I sent. I got a brand new PC and and a brand new install everything is up to date and crash after crash. its just not right not to support the product.
theodore brown: writing my amazon review as we write.
Pushpa: Theodore, I checked and see that you are purchased the software from Adobe. May I know about which software you are talking about?
Pushpa: Sorry for the typo.
theodore brown: I bought via Amazon photoshop elements 12. I have been trying since I received the product to get it to work on a brand new PC with brand new everything, no conflicts, and it crashes all the time.
theodore brown: May I ask, what would you do?
Pushpa: Please will you confirm how many days back you purchased the software?
theodore brown: It was delivered on July 30th.
Pushpa: You can return the software within 30 days since the purchase date.
theodore brown: the order date is july 27th.
theodore brown: that is why I believe I was forwarded to you.
Pushpa: We can initiate the refund within 30 days of purchase.
theodore brown: It is now August 28th (I added this for my review I will post)
theodore brown: I think it will be important for future customers to see all this.
theodore brown: sorry, potential customers.
Pushpa: If is Adobe purchase we can assist you with the process as you purchased the software from reseller you have to contact the point of purchase.
theodore brown: So that's it, thank you for your donation? sorry no help for me?
theodore brown: like I asked. What would you do?
Pushpa: Am sorry to inform you that please try and understand, Adobe purchase we can assist you with the process as you purchased the software from reseller you have to contact the point of purchase.
Pushpa: Is there anything else I can help you with?
theodore brown: Nope, guess not, I will make sure I post this. have a good day

Elements 9 Organizer has stopped working.

Whenever I run Photoshop Elements 9, after a few seconds a window pops up that says "Elements 9 Organizer has stopped working. Windows is checking for a solution to the problem." And then another window pops up that says, "A problem caused the program to stop working correctly. Windows will close the program and notify you if a solution is available." Then, I am forced to close the program. How can this be fixed? Thanks.

delete your preference files from C:\Documents and Settings\"user name"\Application Data\Adobe\Elements Organizer\9.0\Organizer. Delete psa.prf and status.dat.
Your preference settings will be set back to default. Also, try turning off Auto Analyzer from Edit->Preferences->Media Analysis.
Hope it works !

Elements 12 organizer has stopped working and premiere elements 12 get msvcr80.dll missing errors

elements 12 organizer has stopped working and premiere elements 12 gets msvcr80.dll missing errors

First deactivate the product(s) and then uninstall it from the machine using the procedure specifically for your OS. If in Windows and I suspect it is then uninstall from the Control Panel.
To deactivate the product you need to go Editor and then:
Help >> Deactivate
Please also make sure that you have your original CDs and /or DVDs handy including the necessary serial number as you will need them to install the product(s) again.
After uninstalling the products, you need to restart the machine before you start to install again.
You have created the backups of your sentimental photos, right? You need to just in case the machine causes more problems down the line.
G/L

Why do I continue to get this message-elements 9 organizer has stopped working?

Why do I continue to get this message - elements 9 organizer has stopped working?

The Organizer preferences may have become corrupted, needing to be automatically re-built on a re-start. Close Elements.
Navigate to:John > AppData >Roaming >Adobe >Photoshop Elements >9.0 >Organizer
Delete the PSA file (with key symbol) and delete Status.dat
Re-start the program
N.B. replace John with your own user name or click the start button and select your user name above documents.

[Consolidation Locked] Elements 10 Organizer has stopped working

When I go to organizer in both programs windows shuts down the program, massage pops up "elements 11 organizer has stopped working , A problem with caused the program to stop working correctly. Windows will close the program and notify you if a solution is available. "
Message title was edited by: Brett N

Please see the following post on the same subject:
Elements 10 Organizer has stopped working (again)

New Adobe Photoshop elements 11-can not share pictures. I do use AOL email. Get error of "Elements 11 Organ. has stopped working, I have looked into sharing tab and my only option is Adobe email settings. I do have outlook set up to work on computer run

New Adobe Photoshop elements 11-can not share pictures. I do use AOL email. Get error of "Elements 11 Organ. has stopped working, I have looked into sharing tab and my only option is Adobe email settings. I do have outlook set up to work on computer running windows 8.1 Please help, Mainly use to share pictures. Thanks!

One thing puzzles me:
RedClayFarmer wrote:
I then found one suggestion that the problem might involve permissions. The suggestion was to right click PhotoshopElementsOrganizer.exe in its installation folder (which on my computer is at at D:\Photo\Elements 11 Organizer) and run Organizer as an administrator. This also failed.
I don't understand why running the exe from the installation folder would have worked.
I would have simply tried to run that exe from its real location :
Sorry, I can't help you more about permissions...

Adobe digital editions has stopped working??

I have been using ADE to read library ebooks, and the 2.0 version has never worked for me- I have always got the error message "Adobe digital editions has stopped working" as soon as I try to open it. I have been using the older version 1.7.2, but now it will no longer let me use this version and forces me to download an upgrade. I have tried 2.0 and 3.0 and both get the same error message. I have tried reinstalling and allowing through my firewall but I still keep getting the message. Does anyone know how I can fix this please??

When you open the ADE 2x/3x, It tries to load the books' details from the "My Digital Editions" folder (in "My documents") for the library view. If any of the book is corrupt, It fails to open correctly.
I am guessing this is the issue.
Can you try the following:
Backup the "My Digital Editions" folder and then remove this folder.
Now open the ADE. Hopefully, It will work.
If it does, you can open the books from the Backed up folder.
I hope it helps.

My Photoshop 9 Stopped working I get the message "Elements 9 Organizer has stopped working"

My photoshop 9 program stopped working after using Adobe Premiere 9 to generate a slide show using Adobe Photoshop 9 organizer to place photos. The program crashed as I was attempting to burn a DVD. After this happened, I no longer could access the organizer in Photoshop 9. I get the message "Elements 9 organizer has stopped working" " A problem caused the program to stop working correctly, windows will close the program and notify you of a solution is found"
I tried unistalling Photoshop 9 and the problem remains.

Thanks for your suggestion. I checked the Epson web site and also their technical help, they gave me their latest driver (which didn't work) but also said there were some issues with Apple's Mavericks (OS X 10.9.4) and said I should get back to Apple. Not sure were this leaves me with Adobe Elements though - perhaps I should reinstall? Thanks again for your suggestion.

Elements 12 "Edit" has stopped working - need a fix

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