Elements 12 install failure

I have a problem with my Elements 12 install. I ran the install (autoplay.exe) on the Elements 12 CD and all seemed to go well at first but I had a fail message concerning shared technologies (or something similar to that). I tried to run Elements and found that the Editor would load but Organizer wouldn't. At this stage I found out that Windows Update was installing some Windows Updates which I guess caused the failure to install correctly.
I ran the install program again and got the option to remove Elements 12 so I selected that with the intention of doing a fresh install from the start. This seemed to go OK but when I tried to install again I only got the option to remove Elements 12 again. I tried that again and it reached about 50% before showing an error message "Error 2343: Specified path is empty". What ever I do now I can't move beyond this point. So how do I get to the stage where I can install Elements 12 again ?
Prior to installing Elements 12 I had Elements 10 running without problem, I uninstalled Elements 10 before starting to install Elements 12. My copy of Elements 12 is a full copy and not an upgrade.
I am running Windows 8.1 Pro 64 bit with all updates applied. My PC has a 2.80 GHz AMD Phenom II X6 1055T CPU with 8 Gb of RAM.
Any help and advice gratefully received.
Thanks

Try this: http://helpx.adobe.com/photoshop-elements/kb/error-2343-specified-path-empty.html
Cheers,
Neale
Insanity is hereditary, you get it from your children
If this post or another user's post resolves the original issue, please mark the posts as correct and/or helpful accordingly. This helps other users with similar trouble get answers to their questions quicker. Thanks.

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1
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I am attempting to install 11g, 11.1.0 onto a stand alone box which has Windows XP SP2 as the OS.
The box is at present not networked and as is not on a domain. The computer name is homedb.
I have installed the loopback adapter on 10.10.10.10 and updated my hosts file, the computer can resolve this to the computer name and vice versa.
Upon installing 11g and the starter database, the install continues normally, succeeding with the Oracle Net Configuration Assistant. However when the Oracle Database Configuration Assistant is run, 89% of the way through an error is thrown as follows:
Enterprise manager configuration failed due to the following error -
Listener is not up. Start the listener and run EM configuration again.
Refer to the log file at C:\Oracle\cfgtoollogs\dbca\emConfig. Log for more details.
You can retry configuring this database with Enterprise Manager later by manually running C:\Oracle\product\11.1.0\db_1\bin\emca script.
When I click ok on the error message the install completes as normal.
I can TNSPING orcl which results in the following:
TNS Ping Utility for 32-bit Windows: Version 11.1.0.6.0 - Production on 20-JAN-2
008 12:36:33
Copyright (c) 1997, 2007, Oracle. All rights reserved.
Used parameter files:
C:\oracle\product\11.1.0\db_1\network\admin\sqlnet.ora
Used TNSNAMES adapter to resolve the alias
Attempting to contact (DESCRIPTION = (ADDRESS = (PROTOCOL = TCP)(HOST = homedb)(
PORT = 1521)) (CONNECT_DATA = (SERVER = DEDICATED) (SERVICE_NAME = orcl)))
OK (20 msec)
I can connect to the database using sqlplus sys/password as sysdba but when I try to connect using
sqlplus sys@orcl and typing in the password I get the following error:
ERROR:
ORA-12514: TNS:listener does not currently know of service requested in connect
descriptor.
This is also the error I get when using sql developer to connect to the db.
The extract from the log file mentioned above is as follows:
20-Jan-2008 12:14:09 oracle.sysman.emcp.util.GeneralUtil initSQLEngine
CONFIG: SQLEngine created successfully and connected
20-Jan-2008 12:14:09 oracle.sysman.emcp.ParamsManager checkListenerStatusForDBControl
CONFIG: ORA-12514: TNS:listener does not currently know of service requested in connect descriptor
oracle.sysman.assistants.util.sqlEngine.SQLFatalErrorException: ORA-12514: TNS:listener does not currently know of service requested in connect descriptor
     at oracle.sysman.assistants.util.sqlEngine.SQLEngine.executeImpl(SQLEngine.java:1530)
     at oracle.sysman.assistants.util.sqlEngine.SQLEngine.executeSql(SQLEngine.java:1771)
     at oracle.sysman.emcp.ParamsManager.checkListenerStatusForDBControl(ParamsManager.java:2708)
     at oracle.sysman.emcp.EMReposConfig.invoke(EMReposConfig.java:368)
     at oracle.sysman.emcp.EMReposConfig.invoke(EMReposConfig.java:147)
     at oracle.sysman.emcp.EMConfig.perform(EMConfig.java:222)
     at oracle.sysman.assistants.util.em.EMConfiguration.run(EMConfiguration.java:460)
     at java.lang.Thread.run(Thread.java:595)
20-Jan-2008 12:14:09 oracle.sysman.emcp.EMConfig perform
SEVERE: Listener is not up. Start the Listener and run EM Configuration Assistant again .
Refer to the log file at C:\oracle\cfgtoollogs\dbca\orcl\emConfig.log for more details.
20-Jan-2008 12:14:09 oracle.sysman.emcp.EMConfig perform
CONFIG: Stack Trace:
oracle.sysman.emcp.exception.EMConfigException: Listener is not up. Start the Listener and run EM Configuration Assistant again .
     at oracle.sysman.emcp.ParamsManager.checkListenerStatusForDBControl(ParamsManager.java:2715)
     at oracle.sysman.emcp.EMReposConfig.invoke(EMReposConfig.java:368)
     at oracle.sysman.emcp.EMReposConfig.invoke(EMReposConfig.java:147)
     at oracle.sysman.emcp.EMConfig.perform(EMConfig.java:222)
     at oracle.sysman.assistants.util.em.EMConfiguration.run(EMConfiguration.java:460)
     at java.lang.Thread.run(Thread.java:595)
20-Jan-2008 12:14:09 oracle.sysman.emcp.EMConfig restoreOuiLoc
CONFIG: Restoring oracle.installer.oui_loc to C:\oracle\product\11.1.0\db_1\oui
My listener, tnsnames and sqlnet are as follows:
listener.ora:
LISTENER =
(DESCRIPTION_LIST =
(DESCRIPTION =
(ADDRESS = (PROTOCOL = IPC)(KEY = EXTPROC1521))
(ADDRESS = (PROTOCOL = TCP)(HOST = homedb)(PORT = 1521))
sqlnet.ora:
SQLNET.AUTHENTICATION_SERVICES= (NTS)
NAMES.DIRECTORY_PATH= (TNSNAMES, EZCONNECT)
tnsnames.ora:
ORCL =
(DESCRIPTION =
(ADDRESS = (PROTOCOL = TCP)(HOST = homedb)(PORT = 1521))
(CONNECT_DATA =
(SERVER = DEDICATED)
(SERVICE_NAME = orcl)
When logged into the database a SHOW PARAMETER SERVICE results in a service of orcl
Running the command: lsnrctl service, results in the following:
LSNRCTL for 32-bit Windows: Version 11.1.0.6.0 - Production on 20-JAN-2008 12:46
:52
Copyright (c) 1991, 2007, Oracle. All rights reserved.
Connecting to (DESCRIPTION=(ADDRESS=(PROTOCOL=IPC)(KEY=EXTPROC1521)))
The listener supports no services
The command completed successfully.
Running lsnrctl status results in the following:
Connecting to (DESCRIPTION=(ADDRESS=(PROTOCOL=IPC)(KEY=EXTPROC1521)))
STATUS of the LISTENER
Alias LISTENER
Version TNSLSNR for 32-bit Windows: Version 11.1.0.6.0 - Produ
ction
Start Date 20-JAN-2008 12:09:10
Uptime 0 days 0 hr. 40 min. 9 sec
Trace Level off
Security ON: Local OS Authentication
SNMP OFF
Listener Parameter File C:\oracle\product\11.1.0\db_1\network\admin\listener.o
ra
Listener Log File c:\oracle\diag\tnslsnr\homedb\listener\alert\log.xml
Listening Endpoints Summary...
(DESCRIPTION=(ADDRESS=(PROTOCOL=ipc)(PIPENAME=\\.\pipe\EXTPROC1521ipc)))
(DESCRIPTION=(ADDRESS=(PROTOCOL=tcp)(HOST=homedb)(PORT=1521)))
The listener supports no services
The command completed successfully
I have re run the db configuration again but it would not start because apparently there was no listener, running the Net Configuration Assistant makes no difference.
All firewalls and anti virus software have been disabled for the purposes of this install.
Do I need to manually register the listener with the database, if so how do I go about doing this?
I have installed 10g on a standalone box before with no trouble, what have I missed here?, any help greatly appreciated.

To answer my own question I fixed this by issuing the command
netsh winsocks reset
Winsocks deals with windows networking and can become corrupt through installs of software, virus cleaning, etc.
Hope that helps,
Adam

Photoshop CS5 Install failure, but on just one instance of SL (the one I

HI, I know this is a strange place to post this, but Adobe Support suggests talking to Apple, as I have an install failure of Photoshop CS5, the install app won't even initialize, and it's just on one instance of SL. I can install fine on other machines, and other bootable drives, but not on the one inside an imac (late 2008 vintage). Baffling, as the problem must be tied to this one instance...my production one. I tried other users on the machine, but no luck...same problem. I checked permissions, ran Disk Warrior, all of that, still no luck. Anyone have any other suggestions besides using Gimp:) thx,
coocoo

I can see what's going on with the installer... first it's supposed to create a temp application dir in the user account, Adobe/OOBE/blabla... then kick off the activation and then the installer. Before it get's to the activation part, it blows and deletes the dir it started. As I successfully can install on another boot drive, I tried to cobble together the installation that way, by just copying files over, and got there - pretty much. I just can't activate with my serial number as I am supposed to be able to do...probably intentionally made so - but PS is running in trial mode on my production machine, and full mode on a test machine - ha! If I could just reverse the situation I would be golden. Anyway, I have another call in to Adobe...

RE: Install Failure

We have successfully installed the Forte 2.F.2.0 version on the NT
server 4.0. We have less number of services runnning on the NT server
and the NT server should be BDC instead of PDC for the better
performance. The installation on the NT server 4.0 has few other bugs
like, in the process of installation it will through a error message
saying that 'No program manager found' and it won't configure the
program icons properly.
Thanks
Raju
(630)-271-3357
[email protected]
-----Original Message-----
From: Todd Foster [SMTP:[email protected]]
Sent: Monday, June 02, 1997 11:26 AM
To: [email protected]
Subject: Install Failure
Has anyone else had a problem with installations?
I have an NT4 Server (service pack2).
I launch the setup.exe and the splash screen comes up,
a temp directory is decompressed, and then it's all over.
No Forte.
I've successfully installed on other NT station machines,
it seems InstallShield is getting some sort of 'red light'.
Any feedback would be greatly appreciated.
Thanks

Hi Matthew,
firrst of all: WELCOME TO THE DISCUSSIONS!
unfortunately you do not give us any information about your system. Please fill in your system's details in "My public profile" in the right sidebar of this page. We need to know as much as possible about your system in order to help (especially: exact type of Mac you use, current system version, RAM, 3rd-party cards)!
Before you start please confirm you have the retail full install DVD! You cannot use hardware specific disks that shipped with another computer.
Repair permissions cannot do it's duty without a bootable system installed. Therefore an empty partition is always grayed out.
Did you upgrade your firmware before you reformated: Mac OS X: Chart of Available Firmware Updates?
Make sure you format your disk as "Apple Extended (Journalled)".

INF Install failure for Windows 7

While tring to do Disc Cleanup I continue to get this error:
Error unregistering the OCS C:Windows\system32\20-20Technologies\3D Viewer\v5.0.94.0\2020Player_WEB_5_0_94_o.dllINF Install failure. Reason: Access is denied
I am using Windows 7 32 bit system. I cannot find anyone else with Windows 7 having this issue. Below are some of the thinkgs I have tried, but did not work. Any suggestions would be appreciated.
After click on start, run, open, msiexec/unreg I get this message (Windows cannot find 'msiexec/unreg'. )
I typed services.msc in the run box to see if Windows Installer is disabled. (If it is set it to manual). Mine is set for manual.
I tried downloading and installing this: support.microsoft.com/kb94228
Downloaded Windows Installer 4.5: go.microsoft.com/fwlink/?LinkId=120486
Got error: The requested operation requires elevation
I am at a complete lose to get this taken care of. Please help!!!

I was surfing the 'inter-web' on this issue [grin]
On the Major Geeks forum it said that COMBO Fix was the solution..
[quote]
Step
3:
Now we
need to use ComboFix to remove a bunch of malware files.
Make sure that combofix.exe that you downloaded while doing the READ &
RUN ME is on your Desktop but Do not run it!
If it is not on your Desktop, the below will not work.
Open Notepad and copy/paste the text in the below quote box into it:
Quote:
KILLALL::
DirLook::
C:\WINDOWS\system32\20-20
Technologies
FileLook::
C:\WINDOWS\inf\2020Player.PNF
Folder::
c:\windows\system32\512686
[Quote]
hth
pvm
PVM

Different Mac (PPC) OS X install failure

I seem to be having a different install failure for Flash
Player 9 on a Mac (PPC) OS X.
I tried all of the various solutions listed for other Player
9 failures with no luck (permissions, uninstalls, etc...)
When I run the installer it stalls out with 4 items left to
install while trying to search the hard drive. I even left it
running all night one night to see if it was just searching the
drive slowly. The installer isn't crashing as I can stop the
install by hitting the stop button.
One thing of note, is that I've had a few times (not all
times) when I cancel the install that the Flash Player will work in
the browser (I'm using Safari 3.0), however when the browser is
closed and reopened, Flash Player appears to not be installed. So,
I'm assuming in the act of canceling the install, there is some
form of a partial install that actually allows Flash Player to work
temporarily.
Anybody have ideas on this issue?
Mike
Flash Player 9 (both PPC installer & Universal Binary
Installer)
PowerBook G4 OS 10.4.10
Safari 3.03

Well after doing some additional playing, I discovered a fix.
I opened FireFox and installed Flash Player from within
Firefox instead of Safari.
Safari began to work immediately. Solution has held even
after restart.
Mike

Jre 1.6u7 install failure

Continuing install failures for jre 1.6u7 and 1.6u10(rc) on Windows, SP2. I have two users with desktop machines trying to install jre 1.6.07 for oracle discoverer. So 10 installs went ok, but 2 machines won't install/run jre 1.6u7 properly. They previously had installed jre's 1.4 and 1.5, various updates to those. Have uninstalled and installed 1.6 numerous times, but the java control panel will not open. Frequently the installer hangs on "Gathering Required Information". We kill the msiexec.exe, restart machine, add/remove the java, eventually install seems to run. But then, click on Start, control panel, java and nothing happens, control panel will not display. When we try to run our application, IE crashes. Original problem occurred with the install of the JRE 1.6 from the Discoverer server, download/install seemed to hang. Haved tried using the Windows Install Clean Up utility, have unregistered and registered windows installer service, have removed java and manually deleted registry entries for HKEY_LOCAL_MACHINE/Software/Javasoft. No obvious messages from the installer, nothing in java_install_reg.log, java_install_sp.log, java_install.log. Errors in Windows Event Viewer for Application for the conflict when we hadn't completed the previous install previously, but the reboot semed to get us past that.
Any ideas on how I debug this issue, why javacpl.exe won't run?
Thanks.

To clarify again, this is a runtime error rather than an install error.
If this is not obvious to the point of being annoying, I would think that it is your task to try and isolate what it is that makes those two machines different. Are all of your machines supposed to be mirrors of each other? I can understand that your request is driven by hoping for a hint of where to look on those machines for their relevant differences, but it strikes me as unlikely that we can provide a clue here.
You might want to start by just going to the Control Panels of a machine that works and a machine that does not work and looking for differences in install software. You suggest that they are all at SP2 and I would not expect this sort of problem to be service-pack related.
Is there a possibility that those two systems are corrupt (failing hard drive, virus, etc)? Is is possible to just clone a working system onto the two misbehaving ones? I realize that my response does not address a Java-specific issue, but you problem does not strike me as being specific to Java.

Pavillion dv6000: "Device driver" install failure for DVD/CD drive

The laptop does not install the DVD/CD drive anymore. Message says the driver for this device failed to install. It is not assigned a drive letter in Win Explorer. Device Manager shows the drive as recognized, but has the yellow triangle/exclamation point...Properties says driver is missing or corrupt. Needless to say, I know of no "driver" for a CD drive (in modern machines, at least), and nothing related shows up in the driver list on HP webstie for this laptop. I did reinstall the chipset drivers as well as some other driver updates; no change. Re-seating the drive didn't help.
I also replaced the original drive with another, and got the same result...driver install failure.
Any solutions?
Thanks

Yes you need to remove upper and lower filters from the registry. Microsoft has a KnowledgeBase article about it with an autofix, but I have had better luck manually editing the registry:
MS KB

I purchaced elements and premiere but only elements installed help

I bought elements and premiere bundle but only elements installed help

You have most likely only a 32bit operating system. PRE requires 64bit. Check the product pages for the tech specs and verify the system requirements.
Mylenium

DSC Extension install failure

Hello,
I am seeing this DSC install failure in the log when I call the Set-AzureVMDscExtension during a create vm call. This issue is not occurring all the time, seems to be intermittent. Digging some more I found the WMF 5 install is happening before the DSC extension
and looks like there is a 5 minute retry for the WMF install to complete. If the install takes more than 5 minutes the code flow does not write the install-completed.dsc file to the DSCWork folder.
In order to test this hypothesis, I ran the install.cmd and enable.cmd manually after the saw this install failure, and at that point I see the install-rebootneeded.dsc file being generated in the DSCWork folder and the machine is restarted and the DSC execution
continues after the machine reboot and everything works as expected. If I am right with my hypothesis on the problem, how can I increase the retry limit for the WMF install to more than 5 minutes? I saw another thread which attributes the same failure to securing
PSCredentials object when calling the DSC install. At this point, I would like to know how other people in the forum got past this issue, This is really blocking my install workflow right now. Appreciate any inputs!
Execution Error:
C:\Packages\Plugins\Microsoft.Powershell.DSC\1.5.0.0\bin\enable.ps1 : Error enabling the DSC Extension: The DSC Extension was
not installed correctly, please check the logs on the VM.
At C:\Packages\Plugins\Microsoft.Powershell.DSC\1.5.0.0\bin\pre-enable.ps1:51 char:5
+     & $scriptRoot\enable.ps1 -Verbose
+     ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
    + CategoryInfo          : NotSpecified: (:) [Write-Error], WriteErrorException
    + FullyQualifiedErrorId : Microsoft.PowerShell.Commands.WriteErrorException,enable.ps1

Hi,
Thanks for your question. Based on my experience, there is no direct way to change the retry time limitation for installing WMF. Maybe some scripts would achieve that.
Besides, can you install DSC in Azure preview portal instead of running Azure PowerShell cmdlets? You can upload and install the script in Azure Preview portal for the VM to see if the issue persists. More information, you can refer to the link below:
Manage the PowerShell DSC Extension in the Azure Preview Portal
Best regards,
Susie
Please remember to mark the replies as answers if they help and unmark them if they provide no help. If you have feedback for TechNet Subscriber Support, contact [email protected]

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