Elements 12 not opening after previously working
This is the second copy of elements 12 i've had and yet again it's stoppped working, says my trial has run out and i need to buy the full version but it's the full version I have. Can anyone help me because Adobe can't or won't help. I've spent over 6 hours on the live chat "help" without getting anywhere at all it's as if the technical team have no idea how to work their own software.
Try the licensing service update:
http://helpx.adobe.com/creative-suite/kb/error-licensing-stopped-windows.html
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A Digiovanni
Date: Fri, 11 Jan 2013 00:51:43 -0700
From: [email protected]
To: [email protected]
Subject: PS10 Elements does not open in Windows 8, or opens only once. Can it be fixed?
Re: PS10 Elements does not open in Windows 8, or opens only once. Can it be fixed?
created by c.pfaffenbichler in Photoshop for Beginners - View the full discussion
Good day! You may want to post on the Photoshop Elements Forum. http://forums.adobe.com/community/photoshop_elements In general trashing the Preferences (by keeping command-alt-shift/ctrl-alt-shift pressed while starting the application) can be helpful with malfunctions in many Adobe applications. Regards, Pfaffenbichler
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Leonie,
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I hope that you may be able to provide some insight. Thank you again for you time and I hope that you have a nice day!
Mike
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