Elements 12 not working, how do you contact supporet besides forums
Going around in circles! Downloaded the advisor, said no problems but I cannot edit anything
If you don't like forums then you can start a chat line at this link:
<http://helpx.adobe.com/contact.html>
Alternatively, go to this link:
<https://helpx.adobe.com/photoshop-elements.html>
And at the right bottom corner you will see something like this:
Click on it and follow the instructions on the screen.
Good luck.
Similar Messages
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please help how do you delete visa from my account? I put in Itunes card and it shows my 15.00 credit but cannot download tunes. What do I need to do? I think visa card is issue
I own the movies and I want them to stay in my iTunes library basically forever.
But in both cases the file name no longer shows in the movie list, so I don't know how to re-download it from the Cloud.
iTunes prefs > Store > Show iTunes in the Cloud purchases.
This will show all your iTunes purchases in your library with a cloud icon down arrow. Click the icon to redownload or click on Play to stream without downloading.
Also see this , -> Download past purchases
and techncially, you don't "own" the movie, You simply have a license to use it.
Yet the first thing iTunes does when you hit the delete key is tell you that it will remove the movie forever from all devices and the library.
Actually, no it does not tell you that.
FYI: You should keep copies of all yoru iTnue spurahses as the labels/movie studios/copyright owners can pull their product at anytime and it won't be available to redownload.
Suggestions here -> http://www.apple.com/feedback/ -
In the URL bar, type about:config
Type geo.enabled
Double click on the geo.enabled preference
Location-Aware Browsing is now disabled
Google will not remove their location aware feature saying it is picked up by the location aware feature in my firefox browser and referred me to your like where I found the above to disable this feature. It just sent me to a yahoo search page. How do you disable this I want to use US Google not Google.ua and you don't need this to help me locate anything in the Ukraine. When I take my laptop with me on trips does my firefox local change wherever I go?See:
* http://www.mozilla.com/firefox/geolocation/
*http://browserspy.dk/geolocation.php -
iPhone 4 went into recovery mode when trying to restore it. Now the only option iTunes allows is for "restore & upgrade", it is not offer an option to restore from a backup, says that must first do the upgrade, when attempting to do the upgrade the iPhone won't accept it.
How can I restore from a back up in recovery mode when the only option is "restore and upgrade"?
Please help.You don't you must restore your phone first and then you will have the option to restore from your backup.
If you can't update or restore your iPhone, iPad, or iPod touch - Apple Support -
Disk drive not working, how/who to contact?
I recently took my Macbook (2.0ghz 512mb RAM) White to get repaired at an Apple authorized computer store near where I live. The repair was for a broken backlight, however since getting the computer back (After two weeks mind you, a comuter tech guy who works at my school said it would take minutes), a disk in the drive will not eject.
-I have tried all possible solutions including opening Terminal and entering commands, restarting my computer while holding the mouse button, so on, and so forth.
-I do not remember putting a disc in my computer before taking it to get repaired, is it possible the shop would put a blank disc in there to prevent damage during the repair..or something like that?
-Can anyone provide me the correct link to email/call Apple support to help fix this problem or bring it somewhere it can be fixed? Im not very good at their support page at the moment
-Thanks, I know I wrote alotAppleCare 1-800-275-2273
Jim
PowerBook G3 500 Mhz "Pismo"/ 2.0Ghz BlackBook 2GB OWC RAM Mac OS X (10.4.9) -
My purchased download of Photoshop Elements did not work and I have been trying to reach a real person at Adobe. Has anyone ever been able to do that. If so can you tell me how to do that.
Hi vision4success ,
I would like to gather some information regarding your issue, So, please answer the questions below:
What is the exact issue that you are facing?
Do you get any error while installing Photoshop element?
What is the Operating System that you are using?
Since when you are facing this problem. Has it ever worked for you?
What all steps did you try from your end?
If you have any other details regarding the issue that might help us, please feel free to mention that as well.
Waiting for you reply.
Regards,
Sarika -
How do you contact Apple by email to report one of their pre-installed iPad Apps (ie Calender) is not working properly?
On trying to open month of March 2013 the pre-installed calendar just shuts down and closes. Have tried restarting iPad but this didn't help and because its a pre-installed App am unable to re-install it. Is this a universal problem or just affecting me? Tried searching for support in both App Store and on Apple site and can't see how to report this.Feedback
http://www.apple.com/feedback -
i keep trying to set up a new Apple ID but apparently my card info is not working. how do i fix this? "contact ituunes support to complete this transaction"
If the problem persists, you'll probably have to make another apple id, it wont take off any games or music or apps or anything you've bought it will all stay there, i have two apple id's and i don't have a problem with anything.
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PSE12 editor stopped working - sas elements 12 editor not working - how can i get editor to work - which has been working fine for a year nowÉ
Thanks for the quick response ...
I had already tried deleting the review slide itself, though Captivate wouldn't let me - it just hid it. I tried again using the method you recommended but the slide remained in the filmstrip, so I tried deleting again, then re-added it from the Quiz Settings page ... no joy, same behavior as before.
I checked the Advanced Interaction page and confirmed that all of the scored questions were configuredthe same way as the non-scored questions, with the only difference being the pool that they were drawing from.
Other thoughts? I am by no means a Captivate expert but this one really feels like it shouldn't be this hard, and I'm more than a little afraid that it's the file itself that's jacked up ... -
Hi, I bought an iPhone5 in Sydney on 17 Sep 2012 (through Apple online store-Weborder no. W425361396) while I was studying there. Now I already went back to my home country (Thailand). And I got a problem with my iPhone5. The Sleep/Wake button is not working. Do you have any suggestions how can I fix this?
Looking forward to hear from you.
Best regards,
ApiradeeYou will have to return the iPhone to Australia .The iPhone warranty is not international .
Warranty and service is only provided in Country of original sale
You could try a reset followed if required by a restore initially with backup and then again if required as new
If that makes no difference it will be a hardware issue and you will have to return it to Australia -
HT1577 How do you contact I tunes when you have purchased a song and it did not down load?
How do you contact I tunes when you purchased a song and it did not down load to your library?
1. Go to expresslane.apple.com
2. select 'itunes' and then 'itunes store' on the right
3. select a topic and a subject
4. click 'continue' and then 'email'
5. fill out the form and explain your situation
6. they will respond within 24 hours usually
Good luck
Stijn -
I just but a app not working how get money back
i just but a app not working how get money back
You've tried deleting and redownloading the app via the Purchased tab in the App Store app on your device, and tried contacting the developer ? If you have and the developer can't/won't help then try the 'report a problem' page to contact iTunes Support : http://reportaproblem.apple.com
If the 'report a problem' link doesn't work then you can try contacting iTunes Support via this page : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption -
I purchased an application from the app store and the app is not working,How do I get a refund ?
First, contact the developer of the app and ask for assistance. Then if you cannot get the problem resolved, go to the following link, explain the reason for your request, including that the developer was unable to solve the problem, and ask:
http://www.apple.com/support/itunes/contact.html
Though a refund is not guaranteed, it's possible they'll make an exception for you.
Good luck. -
my phone touch system has been destroyed i have to make a backup in laptop but when i m connecting ma device to itunes of ma laptop so its saying your device have a paascode like ma phone touch system is not working how should i type ma pass word ??? is there any way to open ma device from laptop nd sync my data , contacts etc to ma laptop ... i have to make my phone repair then...please help with thiss...
Sorry No, if your screen is broken, then you won't be able to unlock your phone.
You do backup your phone on a regular basis right? -
My App dose not work, how do I get my money back?
I purchased a Game Pad Companion App and dose not work, how do I get my money back?
Have you first contacted the maker of the maker of the application?
You can contact Apple here for Mac App store purchases.
-> http://www.apple.com/support/mac/app-store/applications/
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