Elements 12 on Windows 7 Pro 64 Bit - Quick and Guided Modes do not work?

I have tried to upload the software many times with no help. I also have Elements 11 on the same computer and it works very well. I do not understand why 12 will not work. Since I first installed 12 I have been using it in the Expert mode which seems to work. I have triled all of the suggestions found with no help.

Hi,
Please try the below steps:
Right click on the PSE icon.
Select the option Run as admin.
open the editor .
Check is it working fine now.
Also, try to reset the preferences of editor, refer the below link to do so.
http://helpx.adobe.com/photoshop-elements/using/undo-redo-cancel-actions.html#restore_defa ult_preferences

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