Elements 12 Organiser Crashes!
I installed Elements 12 without a problem but since I've added the pictures on my laptops harddrive to Organiser it loads and then promptly closes saying " Elements 12 Organizer has stopped working, A problem caused the program to stop working correctly",
the only option is to close the program. Whilst Editor seems to be working fine and lets me select photos from My Pictures I'm extremely disappointed with this latest version of Elements.
RLuba, there is a much longer thread on this problem here:
http://feedback.photoshop.com/photoshop_family/topics/pse11_organizer_crashes_reproducibly _when_creating_album_backup_and_system_info
John Addison
Similar Messages
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Photoshop Elements 8 Organiser crashes on startup
Hi,
I have had a stable installation of PE8 for over a year but today when I came to run the organiser it crashed immediately on startup and has resolutely continued to do so whatever I've tried.
I de-installed it (and Premiere Elements 8) and have reinstalled Photoshop E8 on its own but this has not fixed the poblem. I cannot append my email address to the crash report because, laughably, it believes the email address "[email protected]" is malformed. The crash reports your system is receiving will therefore have the email address "[email protected]" instead (assuming you have access to these reports).
Please help me,
MikeTry renaming the folder "Elements Organizer" and "Online Services". These folder are present at C:\Users\<current user>\AppData\Roaming\Adobe for Win 7.
After renaming these folders, application should launch without crashing. For Win XP they are present at correponding location for current user. -
Elements 8 ORGANISER crashes on opening
with apologies if this has been asked before. I have just bought and installed PSE 8. When I originally opened Organiser it wanted me to show all of the photos I had on my system (about 1400) and it then created a catalogue. Subsequently when I try to open Organiser it crashes. I have peservered and even uninstalled the entire program suite and reinstalled it. Edit works fine but 5 seconds after opening Organiser it shuts down the Organiser bit and reports the crash screen. I read somewhere to turn off the Auto Analyser but Organiser is not open long enough before it crashes to allow me to access this option. Anyone got any ideas please. I am not techy at all but I will have a go at tweeking if I have to but surely as a brand new piece of software it should run without any problem. - R 27/01/10
Hi you could try the steps mentioned at John's Page - http://www.johnrellis.com/psedbtool/photoshop-elements-faq.htm#_Troubleshooting_Organizer_ crashes
Hope that solves your problem. -
Adobe elements 11 organiser crashes
Adobe photoshop elements 11 crashes during photo presentations. Crash always occurs at same point in presentation. Running windows 7 64 bit. Can anyone help?
vulcanman12 wrote:
Adobe photoshop elements 11 crashes during photo presentations. Crash always occurs at same point in presentation. Running windows 7 64 bit. Can anyone help?
Since the crash occurs at the same point, you should be able to identify during which photo loading does it occur. Once you know this, I suggest isolate the problem by moving the photo temporarily to another folder and then try again to see if it still crashes.
Good luck and post back what happens by doing this. -
Elements 11: Organiser always crashes when closing Editor
Hi there! I have had Elements 11 on my desktop for about two months with no problem. In the last few weeks, every time I exit the editor, the organiser crashes, freezes and needs to shut down. I have tried deleting the preferences using Shift, Ctrl, Alt on start up of the organiser, which temporarily fixes the issue, but only until next time I open Elements. I am running Windows 7, 64 bit. How do I fix this? Thanks very much
You mention stopping active file monitor, but you don't say anything about stopping autoanalyzer, which is far more likely to cause this than anything mentioned in your post. (organizer preferences>media analysis, shut off everything except face recognition, if you use that)
Incidentally, the chat line et al are not "ours", since this is the user to user forum and we are just other customers like you, not Adobe employees. -
Installed Photoshop CS5 - Premiere Elements and Organiser now Crashes
Hi
I've just installed Photoshop CS5 on my computer which alreadys had Premeire Elements 9 on.
Initially when I tried to launch Photoshop I got a crash to do with the scriptingsupport.8li which was resolved by disabling the plugin, however now when I try to launch Premiere Elements or the Elements Organiser, I get a windows error box.
Premiere Elements 9 is crashing due to a problem with WS.dll. I've tried restoring the dll from the original cab folder and checking for updates and installing the latest ones but still the problem persists.
Any ideas on how I can solve it?
ThanksI'm definitely going to look into it. Thanks. Have a great holiday.
From: TLL... <[email protected]>
Subject: Best PC to buy for Photoshop CS5, Premiere Elements and Proshow Producer
To: "Jay Slutzky" <[email protected]>
Date: Friday, July 1, 2011, 11:38 AM
Dell Precisions are great machines, you could look into their Studio or Studio XPS too. Not quite workstation qualtiy but I'm beating the snot outta one @home and it's holding up well for a 600 buck eBay chassis... -
Photoshop Elements 12 Editor crashing
A number of people have posted about Elements Organiser crashing but I have a problem with Photoshop Elements 12 Editor and would be grateful for any suggestions on how to resolve them. I have a 64bit Sony Vaio running Windows 7 OS. I have been using the software for a few months with no prior problems. Elements Organiser functions without any issues but when I try to launch Editor it crashes every time with the following error message.
“Photoshop Elements 12 Editor stopped working
A problem caused the program to stop working correctly. Windows will close this program and notify you if a solution is available.”
This happens when I launch Editor from Organiser (by selecting to edit a particular picture) or when I try to launch Editor from the Welcome menu.
Any advice gratefully received.Since you're using a different OS, it would have been better to start a separate thread, ScoutDeb, but:
Go to your username>library>preferences folder and delete:
Adobe Photoshop Elements 11 Paths
Adober Photoshop Elements 11 Settings
com.adobe.PhotoshopElements.plist
Repair permissions and try again. Here's how to find that library in 10.9:
http://www.cultofmac.com/251544/mavericks-makes-it-way-easier-to-acces s-your-library-folder-os-x-tips/
Also, there's a conflict between coverflow view in maverick windows and PSE:
http://helpx.adobe.com/photoshop/kb/freeze-or-crash-using-open.html -
Elements 12 Organizer Crashing on Startup
Hi, my copy of Elements Organizer 12 running on Windows 7 is crashing on startup. It loads the program screen then windows immediately reports that the program has stopped working stating that "A problem caused the program to stop working correctly. Windows will close the program and notify you if a solution is available."
I have tried the solutions suggested here: Premiere Elements 12 Organizer keeps crashing. and Elements Organizer 12 crashes after startup and have even renamed the entire adobe folder in "C:\Users\username\AppData\Roaming". This folder gets recreated when I open organizer but the program still crashes.
If I simply rename or delete pas.prf then it does not get recreated. While if I remove the Elements Organizer folder It gets created with just 3 files and the OLD folder in the "Elements Organizer\12.0\Organizer" folder as follows:
breeze_preprocess_config.xml
BreezeConfig.xml
Log.txt
Please can you advise me if there is anyway I can fix this without having to do a full reinstall? I am keen to retain the current catalogue if possible as I have over 15,000 rated pictures in it.
I notice that there is no catalog files in the locations mentioned in: Elements Organizer 12 crashes after startup, so could you please also advise if there is another location the catalog could be stored in under Windows 7?
Thanks
AdrianI've managed to partially solve my own problem so will outline it for anyone who has a similar issue.
Firstly the locations in the thread I linked to appear to me to just the preferences files rather than the actual catalogues. I think my catalogues are in the default location which is "C:\ProgramData\Adobe\Elements Organizer\Catalogs".
It was the catalogue itself which was corrupted and specifically the file thumb.5.cache in the root directory of the catalogue.I deleted this file and hey presto Elements Organizer will now load. Everything except the thumb nails seems to be fine so after a few hours rebuilding the thumbs I am back to where I was before the corruption.
My hypothesis for the cause of the crash was windows performing a restart after installing updates overnight while I had the organiser open. -
Photoshop elements 10 organiser
Why does Photoshop Elements 10 Organiser keep crashing and refusing to load?
See, if this helps - http://bit.ly/Qwf95B
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Elements 10 organiser shutting down
Have elements 10 photoshop and premiere, bought april 2012. When i open the organiser part of photoshop I get an error message and the programme shuts down.The editor continues to work OK.
Any suggestions on how to sort this out?ThanksThe problem is that you have a corrupted catalog. The reason that you can open them in Editor is because the photos you are trying to open are fine. The problem is only with the catalog. When Organiser opens, it looks for the current catalog. Before you can do anything, you must interrupt the process. As soon as you open Organiser, hit ctrl+shft+c this will get you into the catalog selection. The catalog with the word 'current' next to it is the corrupt file. If you have a back-up catlog, try selecting it. If organiser will open ANY other catalogue, you can be sure that the issue is not PSE.
You can try repairing the current catalog and then optimising it. Sometimes this works but generally if it's crashing every time, the problem is much deeper. However, give 'repair' a try. It will tell you that there is nothing to repair (that's got to be the world's most stupid message). Ignore this and press 'repair anyway'. If it still crashes, there is nothing that you can do other than to build a new catalog. (The advice of deleting the psa.prf file will do the same thing in opeing up the catalog box. This method is more straight-forward but if this doesn't work you can go to c:\users\{insert name}\AppData\Roaming\Adobe\Elements Organiser\{insert the PSE version number e.g. 11}\Organiser\ Locate the psa.prf and delete it. When Organiser opens, it uses this file to locate the current catalog. If that's missing, it will ask you to select which catalog in the catalog selection box. That's a fairly cluncky way of doing it I think.
Before you create a new catalog, it's probably worth doing a bit of a Spring clean of that photo/pictures file. If you're like most people, it's probably loaded with unsorted photos, duplicates and folder structures that look like they were assembled by a madman (at least that's what mine looked like). The need to build a new catalog should prompt a tidy up. You don't want to be pushing a whole lot of useless files into the shiny new catalog you are going to build. I found all sorts of files that weren't photos or were in formats that haven't existed for 15 years, There were a couple of mpeg4 files and others whose extension made no sense at all and I can only assume that were created as some sort of temp or catalog files by other programs. Get rid of all of them from this folder. Fixing this up will save you tons of time later and will mean that everything is guaranteed to work. I also suspect this was at least partly the cause of the issues.
Next, make sure that your old tags are written into the metadata of the photos. You want to avoid having to tag everything again. Go back in to Organiser, press ctrl+shft+c and get into the catalog selector. Try opening either the corrupt catalog or a back up. Often even a corrupt catalog can be opened from this box. If it doesn't work the first time, try several times and try other files. It seems strange but sometimes, particularly after doing a repair, it will let you in once. Under File select 'Write keyword tag and properties info to photos'. If you liked the way in which your tag trees were set up, it might be worth copying them down. You are going to have to rebuild the basic structure. It doesn't take as long as it sounds. Knowing what it looked like before helps speed things up a bit.
Go back to the catalog box ctrl+shft+c and select New. Name the new catalogue. Press ctrl+shft+g and navigate to where your photos are. If you have embedded the tags into the metadata, it will ask you whether you want to bring that across with the photos. Select all of the tags and let it do its magic.
All of the tags will be stored under the Keyword 'Imported keyword tags' It's usually the last option on the Organise tab/ Keyword Tags. Now, having them there is pretty inconvenient. But if you can set up the basis structure of your tags, you can drag and drop the tags from 'Imported Keyword tags' into the various people/places/events headings that you want. If you've got hundreds of tags, this might take an hour or so, but its the longest part of the process. Everything else is really quick. I rebuilt a catalog of 20 000 photos and about 70 tags in an hour . . . after spending days trying to repair a corrupted catalog. My advice is that if it can't be easily repaired, it can't be repaired. Cut your losses and create a new catalog.
I then did a find for untagged files. There was mostly junk that I missed in my clean-out. I largely deleted this and also removed it from the hard drive. It should now be perfect.
I've tried the same procedure on PSE 7, 9 & 12 and it's basically the same for each. And a final piece of advice is ALWAYS embed your tags onto the photo metadata. If you ever have a disaster, it's so much easier to fix.
Hope this helps. Remember, it's not as hard or as confusing as it sounds. Don't let that constant Organiser crash frustrate you any longer. -
Adobe Premier Elements DVACORE.DLL Crash
Premier Elements 12 keep crashing on startup or shortly after startup with the same error message. Here's the problem details:
Problem signature:
Problem Event Name: APPCRASH
Application Name: Adobe Premiere Elements.exe
Application Version: 12.0.0.0
Application Timestamp: 523cd4d5
Fault Module Name: dvacore.dll
Fault Module Version: 11.0.0.0
Fault Module Timestamp: 523cc5bf
Exception Code: c00000fd
Exception Offset: 00000000000698b6
OS Version: 6.1.7601.2.1.0.256.48
Locale ID: 1033
System:
Windows 7 64 bit with 16GB RAM.
Processor is an Intel Core i7-2760QM 2.4GHz
Display is an NVIDIA NVS 315
Here is what I have done so far:
1. Updated the latest graphics card from Nvidia website directly (manufacturer)
2. Tried installing older legacy versions of the driver (11 or 12 previous versions)
3. Uninstalled antivirus (McAfee)
4. Reinstalled antivirus and checked instances for programs
5. Checked Nvidia control panels and changed stereoscopic and 3D settings
6. Running in msconfig (safe boot with minimal resources) I did this to see if a service or process would be causing the crash
After reading this software's forums and a several other suggestions (spend probably over 40 hours on reading and trying fixes) there doesn't seem to be a fix for this. What is the cause of this crash?Technician907
Thanks for the follow ups. Sorry that the news were not better.
I am not sure how worthwhile it might be, but here are some possibilities
a. create a new User Account with Administrative Privileges and try to install and run Premiere Elements 12 there.
b. Download and install a new set of Premiere Elements 12 installation files...or for 13 for that matter...
http://prodesigntools.com/photoshop-elements-12-direct-download-links-premiere.html
or
Adobe Photoshop Elements 13 Direct Download Links, Premiere too | ProDesignTools
When you go this route, you need to read and carry out carefully the web page's "Note: Very Important Instructions"
in order to avoid an Access Denied message.
The history on the dvacore.dll is encouraging. But, please review and consider.
Please update us on your progress when your schedule permits.
Thank you.
ATR -
Adobe photoshop elements 4.0 crashed on our macbook pro..
adobe photoshop elements 4.0 crashed on our macbook pro..
Hi. This forum is for beginners trying to learn the basics of Photoshop. I'm moving your question to the Photoshop Elements forum for specialized attention to your situation.
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Photoshop Elements 10 Mac crashes when opening images
As the title says Photoshop Elements 10 Mac crashes when opening images! I cannot understand why this is happening as i've never had any issues with it before.
Below I have copied and pasted the crash report in the hope someone can decypher it and tell me why this is happening.
Any help is greatly appreciated.
John
Crash Report:
Process: Adobe Photoshop Elements Editor [23272]
Path: /Applications/Adobe Photoshop Elements 10/*/Adobe Photoshop Elements Editor.app/Contents/MacOS/Adobe Photoshop Elements Editor
Identifier: com.adobe.PhotoshopElements
Version: 10.0 [20110831.m.17215] (10)
Code Type: X86 (Native)
Parent Process: launchd [128]
User ID: 501
Date/Time: 2013-07-10 16:44:09.374 +0100
OS Version: Mac OS X 10.8.4 (12E55)
Report Version: 10
Interval Since Last Report: 253101 sec
Crashes Since Last Report: 8
Per-App Interval Since Last Report: 39109 sec
Per-App Crashes Since Last Report: 8
Anonymous UUID: 610CE585-EE61-A1BD-EDC5-1DBB16EAE93D
Crashed Thread: 0 Dispatch queue: com.apple.main-thread
Exception Type: EXC_BAD_ACCESS (SIGSEGV)
Exception Codes: KERN_INVALID_ADDRESS at 0x00000000c0000000
VM Regions Near 0xc0000000:
Stack 00000000bf800000-00000000c0000000 [ 8192K] rw-/rwx SM=COW
-->
CG shared images 00000000c0001000-00000000c0009000 [ 32K] rw-/rw- SM=SHM
Thread 0 Crashed:: Dispatch queue: com.apple.main-thread
0 com.adobe.PhotoshopElements 0x00b52164 start + 7972992
1 com.adobe.PhotoshopElements 0x00b53103 start + 7976991
2 com.adobe.PhotoshopElements 0x0002889e 0x1000 + 161950
3 com.adobe.PhotoshopElements 0x00028aa2 0x1000 + 162466
4 com.adobe.PhotoshopElements 0x00028aa2 0x1000 + 162466
5 com.adobe.PhotoshopElements 0x00028aa2 0x1000 + 162466
6 com.adobe.PhotoshopElements 0x00028aa2 0x1000 + 162466
7 com.adobe.PhotoshopElements 0x00028aa2 0x1000 + 162466
8 com.adobe.PhotoshopElements 0x00028aa2 0x1000 + 162466
9 com.adobe.PhotoshopElements 0x00028b34 0x1000 + 162612
10 com.adobe.PhotoshopElements 0x004906c1 start + 888285
11 com.adobe.PhotoshopElements 0x00f6f3a4 start + 12286656
12 com.adobe.PhotoshopElements 0x00f70120 start + 12290108
13 com.adobe.PhotoshopElements 0x00f6d1e1 start + 12278013
14 com.apple.HIToolbox 0x9339a9bb _InvokeEventHandlerUPP(OpaqueEventHandlerCallRef*, OpaqueEventRef*, void*, long (*)(OpaqueEventHandlerCallRef*, OpaqueEventRef*, void*)) + 36
15 com.apple.HIToolbox 0x93222394 DispatchEventToHandlers(EventTargetRec*, OpaqueEventRef*, HandlerCallRec*) + 1343
16 com.apple.HIToolbox 0x93221780 SendEventToEventTargetInternal(OpaqueEventRef*, OpaqueEventTargetRef*, HandlerCallRec*) + 430
17 com.apple.HIToolbox 0x932215ca SendEventToEventTargetWithOptions + 94
18 com.apple.HIToolbox 0x9323bb17 HIView::SendDraw(short, OpaqueGrafPtr*, __HIShape const*, CGContext*) + 491
19 com.apple.HIToolbox 0x932c8fad HIView::RecursiveDrawNonComposited(short, OpaqueGrafPtr*, OpaqueRgnHandle*, unsigned char, unsigned char, unsigned char) + 551
20 com.apple.HIToolbox 0x932c9048 HIView::RecursiveDrawNonComposited(short, OpaqueGrafPtr*, OpaqueRgnHandle*, unsigned char, unsigned char, unsigned char) + 706
21 com.apple.HIToolbox 0x932c7ff9 HIView::DrawNonComposited(short, OpaqueGrafPtr*, OpaqueRgnHandle*, unsigned long) + 333
22 com.apple.HIToolbox 0x932b8ea5 UpdateControls + 182
23 com.apple.HIToolbox 0x93235f00 HandleWindowEvent(OpaqueEventRef*) + 369
24 com.apple.HIToolbox 0x9320d851 StandardWindowEventHandler(OpaqueEventHandlerCallRef*, OpaqueEventRef*, void*) + 110
25 com.apple.HIToolbox 0x9339a9bb _InvokeEventHandlerUPP(OpaqueEventHandlerCallRef*, OpaqueEventRef*, void*, long (*)(OpaqueEventHandlerCallRef*, OpaqueEventRef*, void*)) + 36
26 com.apple.HIToolbox 0x93222394 DispatchEventToHandlers(EventTargetRec*, OpaqueEventRef*, HandlerCallRec*) + 1343
27 com.apple.HIToolbox 0x93221780 SendEventToEventTargetInternal(OpaqueEventRef*, OpaqueEventTargetRef*, HandlerCallRec*) + 430
28 com.apple.HIToolbox 0x93235655 SendEventToEventTarget + 88
29 com.apple.HIToolbox 0x934d844b SendEvent(unsigned long, WindowData*, OpaqueRgnHandle*) + 205
30 com.apple.HIToolbox 0x9324388c PaintWindow(WindowData*, OpaqueRgnHandle*, PaintReason, bool) + 470
31 com.apple.HIToolbox 0x9323a63c WindowData::PrepareForVisibility() + 232
32 com.apple.HIToolbox 0x932394e8 _ShowHideWindows + 484
33 com.apple.HIToolbox 0x932392ff ShowHide + 44
34 com.adobe.owl 0x02f28d10 OWLThemeAddBrush + 6524
35 com.adobe.owl 0x02ff6aba OWLDocumentCreateNonComposite + 18152
36 com.adobe.owl 0x02ff7520 OWLDocumentCreateNonComposite + 20814
37 com.adobe.owl 0x02f27928 OWLThemeAddBrush + 1428
38 com.apple.HIToolbox 0x9339a9bb _InvokeEventHandlerUPP(OpaqueEventHandlerCallRef*, OpaqueEventRef*, void*, long (*)(OpaqueEventHandlerCallRef*, OpaqueEventRef*, void*)) + 36
39 com.apple.HIToolbox 0x93222394 DispatchEventToHandlers(EventTargetRec*, OpaqueEventRef*, HandlerCallRec*) + 1343
40 com.apple.HIToolbox 0x93221780 SendEventToEventTargetInternal(OpaqueEventRef*, OpaqueEventTargetRef*, HandlerCallRec*) + 430
41 com.apple.HIToolbox 0x932215ca SendEventToEventTargetWithOptions + 94
42 com.adobe.owl 0x02f2762d OWLThemeAddBrush + 665
43 com.adobe.owl 0x02f28ef3 OWLThemeAddBrush + 7007
44 com.adobe.owl 0x02ff7039 OWLDocumentCreateNonComposite + 19559
45 com.adobe.owl 0x02ff9418 OWLDocumentCreateNonComposite + 28742
46 com.adobe.owl 0x02ff958c OWLDocumentCreateNonComposite + 29114
47 com.adobe.owl 0x0300bfc1 OWLWorkspaceBookmarkSnapshot + 25517
48 com.adobe.owl 0x02f3dbfe OWLPaletteGetIcon + 536
49 com.adobe.owl 0x02f62318 OWLWidgetShow + 370
50 com.adobe.PhotoshopElements 0x00f6cfee start + 12277514
51 com.adobe.PhotoshopElements 0x00f66aa1 start + 12251581
52 com.adobe.PhotoshopElements 0x00f6b592 start + 12270766
53 com.adobe.PhotoshopElements 0x00437ba1 start + 524989
54 com.adobe.PhotoshopElements 0x0042198f start + 434347
55 com.adobe.PhotoshopElements 0x004220c5 start + 436193
56 com.adobe.PhotoshopElements 0x0042658d start + 453801
57 com.adobe.PhotoshopElements 0x004257a5 start + 450241
58 com.adobe.PhotoshopElements 0x0041c32f start + 412235
59 com.adobe.PhotoshopElements 0x0041c4a7 start + 412611
60 com.adobe.PhotoshopElements 0x0041b076 start + 407442
61 com.adobe.PhotoshopElements 0x005e4fa9 start + 2283205
62 com.adobe.PhotoshopElements 0x005e5042 start + 2283358
63 com.adobe.PhotoshopElements 0x003b79e6 start + 258
64 com.adobe.PhotoshopElements 0x003b790d start + 41
Thread 1:
0 libsystem_kernel.dylib 0x949c50ee __workq_kernreturn + 10
1 libsystem_c.dylib 0x9313c0ac _pthread_workq_return + 45
2 libsystem_c.dylib 0x9313be79 _pthread_wqthread + 448
3 libsystem_c.dylib 0x93123d2a start_wqthread + 30
Thread 2:: Dispatch queue: com.apple.libdispatch-manager
0 libsystem_kernel.dylib 0x949c59ae kevent + 10
1 libdispatch.dylib 0x96c01c71 _dispatch_mgr_invoke + 993
2 libdispatch.dylib 0x96c017a9 _dispatch_mgr_thread + 53
Thread 3:
0 libsystem_kernel.dylib 0x949c50ee __workq_kernreturn + 10
1 libsystem_c.dylib 0x9313c0ac _pthread_workq_return + 45
2 libsystem_c.dylib 0x9313be79 _pthread_wqthread + 448
3 libsystem_c.dylib 0x93123d2a start_wqthread + 30
Thread 4:
0 libsystem_kernel.dylib 0x949c48e2 __psynch_cvwait + 10
1 libsystem_c.dylib 0x9313e2e9 _pthread_cond_wait + 938
2 libsystem_c.dylib 0x931cbaf0 pthread_cond_wait + 48
3 com.adobe.amt.services 0x0b839900 C_AMTUISwitchSuppressUpdates + 16864
4 com.adobe.amt.services 0x0b832650 C_EULA_SetState + 2164
5 com.adobe.amt.services 0x0b839966 C_AMTUISwitchSuppressUpdates + 16966
6 libsystem_c.dylib 0x931395b7 _pthread_start + 344
7 libsystem_c.dylib 0x93123d4e thread_start + 34
Thread 5:
0 libsystem_kernel.dylib 0x949c50ee __workq_kernreturn + 10
1 libsystem_c.dylib 0x9313c0ac _pthread_workq_return + 45
2 libsystem_c.dylib 0x9313be79 _pthread_wqthread + 448
3 libsystem_c.dylib 0x93123d2a start_wqthread + 30
Thread 6:
0 libsystem_kernel.dylib 0x949c2826 semaphore_timedwait_trap + 10
1 com.apple.CoreServices.CarbonCore 0x922fc810 MPWaitOnSemaphore + 106
2 MultiProcessor Support 0x1913a238 ThreadFunction(void*) + 78
3 com.apple.CoreServices.CarbonCore 0x922fca7b PrivateMPEntryPoint + 68
4 libsystem_c.dylib 0x931395b7 _pthread_start + 344
5 libsystem_c.dylib 0x93123d4e thread_start + 34
Thread 7:
0 libsystem_kernel.dylib 0x949c2826 semaphore_timedwait_trap + 10
1 com.apple.CoreServices.CarbonCore 0x922fc810 MPWaitOnSemaphore + 106
2 MultiProcessor Support 0x1913a238 ThreadFunction(void*) + 78
3 com.apple.CoreServices.CarbonCore 0x922fca7b PrivateMPEntryPoint + 68
4 libsystem_c.dylib 0x931395b7 _pthread_start + 344
5 libsystem_c.dylib 0x93123d4e thread_start + 34
Thread 8:
0 libsystem_kernel.dylib 0x949c2826 semaphore_timedwait_trap + 10
1 com.apple.CoreServices.CarbonCore 0x922fc810 MPWaitOnSemaphore + 106
2 MultiProcessor Support 0x1913a238 ThreadFunction(void*) + 78
3 com.apple.CoreServices.CarbonCore 0x922fca7b PrivateMPEntryPoint + 68
4 libsystem_c.dylib 0x931395b7 _pthread_start + 344
5 libsystem_c.dylib 0x93123d4e thread_start + 34
Thread 9:
0 libsystem_kernel.dylib 0x949c48e2 __psynch_cvwait + 10
1 libsystem_c.dylib 0x9313e280 _pthread_cond_wait + 833
2 libsystem_c.dylib 0x931c4095 pthread_cond_wait$UNIX2003 + 71
3 com.apple.CoreServices.CarbonCore 0x92329492 TSWaitOnCondition + 128
4 com.apple.CoreServices.CarbonCore 0x9232968e TSWaitOnConditionTimedRelative + 146
5 com.apple.CoreServices.CarbonCore 0x92275acb MPWaitOnQueue + 261
6 AdobeACE 0x0315bf81 0x311c000 + 262017
7 AdobeACE 0x0315b979 0x311c000 + 260473
8 com.apple.CoreServices.CarbonCore 0x922fca7b PrivateMPEntryPoint + 68
9 libsystem_c.dylib 0x931395b7 _pthread_start + 344
10 libsystem_c.dylib 0x93123d4e thread_start + 34
Thread 10:
0 libsystem_kernel.dylib 0x949c48e2 __psynch_cvwait + 10
1 libsystem_c.dylib 0x9313e280 _pthread_cond_wait + 833
2 libsystem_c.dylib 0x931c4095 pthread_cond_wait$UNIX2003 + 71
3 com.apple.CoreServices.CarbonCore 0x92329492 TSWaitOnCondition + 128
4 com.apple.CoreServices.CarbonCore 0x9232968e TSWaitOnConditionTimedRelative + 146
5 com.apple.CoreServices.CarbonCore 0x92275acb MPWaitOnQueue + 261
6 AdobeACE 0x0315bf81 0x311c000 + 262017
7 AdobeACE 0x0315b979 0x311c000 + 260473
8 com.apple.CoreServices.CarbonCore 0x922fca7b PrivateMPEntryPoint + 68
9 libsystem_c.dylib 0x931395b7 _pthread_start + 344
10 libsystem_c.dylib 0x93123d4e thread_start + 34
Thread 11:
0 libsystem_kernel.dylib 0x949c48e2 __psynch_cvwait + 10
1 libsystem_c.dylib 0x9313e280 _pthread_cond_wait + 833
2 libsystem_c.dylib 0x931c4095 pthread_cond_wait$UNIX2003 + 71
3 com.apple.CoreServices.CarbonCore 0x92329492 TSWaitOnCondition + 128
4 com.apple.CoreServices.CarbonCore 0x9232968e TSWaitOnConditionTimedRelative + 146
5 com.apple.CoreServices.CarbonCore 0x92275acb MPWaitOnQueue + 261
6 AdobeACE 0x0315bf81 0x311c000 + 262017
7 AdobeACE 0x0315b979 0x311c000 + 260473
8 com.apple.CoreServices.CarbonCore 0x922fca7b PrivateMPEntryPoint + 68
9 libsystem_c.dylib 0x931395b7 _pthread_start + 344
10 libsystem_c.dylib 0x93123d4e thread_start + 34
Thread 12:
0 libsystem_kernel.dylib 0x949c28e6 mach_wait_until + 10
1 libsystem_c.dylib 0x931cac10 nanosleep + 375
2 com.adobe.PSAutomate 0x1c2086cb ScObjects::Thread::sleep(unsigned int) + 143
3 com.adobe.PSAutomate 0x1c20872b ScObjects::Thread::wait(unsigned int) + 23
4 com.adobe.PSAutomate 0x1c1e18be ScObjects::BridgeTalkThread::run() + 332
5 com.adobe.PSAutomate 0x1c2089eb ScObjects::Thread::go(void*) + 239
6 libsystem_c.dylib 0x931395b7 _pthread_start + 344
7 libsystem_c.dylib 0x93123d4e thread_start + 34
Thread 13:
0 com.adobe.PhotoshopElements 0x016ae067 sqlite3_file_control + 18162
1 com.adobe.PhotoshopElements 0x016c54da sqlite3_open + 18285
2 com.adobe.PhotoshopElements 0x016c92fb sqlite3_step + 56
3 com.adobe.PhotoshopElements 0x0165acc2 sqlite_result::advance() + 234
4 com.adobe.PhotoshopElements 0x01658dc3 dbl::sqlite_implementer::exec_sql(dbl::sql_t const&, boost::shared_ptr<boost::function<jtb::progress_result ()> >) + 481
5 com.adobe.PhotoshopElements 0x016572a9 dbl::sql_t::begin_internal(boost::shared_ptr<boost::function<jtb::progress_result ()> >) const + 319
6 com.adobe.PhotoshopElements 0x019fd3dd dbl::sql_t::begin() const + 45
7 com.adobe.PhotoshopElements 0x01241fd2 start + 15247086
8 com.adobe.PhotoshopElements 0x01249aad start + 15278537
9 com.adobe.PhotoshopElements 0x0124aff4 start + 15283984
10 com.adobe.PhotoshopElements 0x0124b14a start + 15284326
11 com.adobe.PhotoshopElements 0x01638421 Pt::ThreadStartInternal(void*) + 29
12 libsystem_c.dylib 0x931395b7 _pthread_start + 344
13 libsystem_c.dylib 0x93123d4e thread_start + 34
Thread 0 crashed with X86 Thread State (32-bit):
eax: 0x00001bb8 ebx: 0x00001bb8 ecx: 0x00001bb8 edx: 0x00000000
edi: 0x1c60a8d0 esi: 0x00000001 ebp: 0xbfffc8d8 esp: 0xbfffc810
ss: 0x00000023 efl: 0x00010203 eip: 0x00b52164 cs: 0x0000001b
ds: 0x00000023 es: 0x00000023 fs: 0x00000000 gs: 0x0000000f
cr2: 0xc0000000
Logical CPU: 1
Binary Images:
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0x2a6b000 - 0x2a71fff org.twain.dsm (1.9.4 - 1.9.4) <A001BEFA-F163-340E-BB1A-C2905F9FC65B> /System/Library/Frameworks/TWAIN.framework/Versions/A/TWAIN
0x2a79000 - 0x2e5301f +com.adobe.linguistic.LinguisticManager (4.0.0 - 7863) /Applications/Adobe Photoshop Elements 10/*/Adobe Photoshop Elements Editor.app/Contents/Frameworks/AdobeLinguistic.framework/Versions/3/AdobeLinguistic
0x2f0e000 - 0x30aefe7 +com.adobe.owl (AdobeOwl version 3.1.12 - 3.1.12) <CDEF4B02-FC22-7D48-3FE3-61BA27E7B770> /Applications/Adobe Photoshop Elements 10/*/Adobe Photoshop Elements Editor.app/Contents/Frameworks/AdobeOwl.framework/Versions/A/AdobeOwl
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0x36de000 - 0x3a03ff7 +AdobeAGM (1) <B4C93913-5929-0DD9-B6AA-F31898A40579> /Applications/Adobe Photoshop Elements 10/*/Adobe Photoshop Elements Editor.app/Contents/Frameworks/AdobeAGM.framework/Versions/A/AdobeAGM
0x3a79000 - 0x3d98ff7 +com.adobe.CoolType (AdobeCoolType 5.08.104.14136 - 5.08.104.14136) <C8D029C6-B48A-A2B9-79E3-6022A22A6E32> /Applications/Adobe Photoshop Elements 10/*/Adobe Photoshop Elements Editor.app/Contents/Frameworks/AdobeCoolType.framework/Versions/A/AdobeCoolType
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0x3e12000 - 0x3e38ff3 +AdobeBIBUtils (1) <185B4EA9-AF0A-0D6C-1E12-709827408B54> /Applications/Adobe Photoshop Elements 10/*/Adobe Photoshop Elements Editor.app/Contents/Frameworks/AdobeBIBUtils.framework/Versions/A/AdobeBIBUtils
0x3e40000 - 0x3e63ff6 +AdobeAXE8SharedExpat (0) /Applications/Adobe Photoshop Elements 10/*/Adobe Photoshop Elements Editor.app/Contents/Frameworks/AdobeAXE8SharedExpat.framework/Versions/A/AdobeAXE8SharedE xpat
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0x425f000 - 0x427cffd +data_flow (0) <8E452B6F-8032-39D8-EB5C-49A4E31CB988> /Applications/Adobe Photoshop Elements 10/*/Adobe Photoshop Elements Editor.app/Contents/Frameworks/data_flow.framework/Versions/A/data_flow
0x42aa000 - 0x4323fff +image_flow (0) <498A857D-F8C6-F9E0-C92F-BC3EC8680ED0> /Applications/Adobe Photoshop Elements 10/*/Adobe Photoshop Elements Editor.app/Contents/Frameworks/image_flow.framework/Versions/A/image_flow
0x438c000 - 0x439cfff +image_runtime (0) <F379A952-2983-1E44-676D-BBD8259F131A> /Applications/Adobe Photoshop Elements 10/*/Adobe Photoshop Elements Editor.app/Contents/Frameworks/image_runtime.framework/Versions/A/image_runtime
0x43b3000 - 0x4572ffe +aif_ogl (0) /Applications/Adobe Photoshop Elements 10/*/Adobe Photoshop Elements Editor.app/Contents/Frameworks/aif_ogl.framework/Versions/A/aif_ogl
0x4628000 - 0x46f9fef +AdobeAXEDOMCore (0) /Applications/Adobe Photoshop Elements 10/*/Adobe Photoshop Elements Editor.app/Contents/Frameworks/AdobeAXEDOMCore.framework/Versions/A/AdobeAXEDOMCore
0x47b0000 - 0x486dfff +AdobeAXSLE (0) /Applications/Adobe Photoshop Elements 10/*/Adobe Photoshop Elements Editor.app/Contents/Frameworks/AdobeAXSLE.framework/Versions/A/AdobeAXSLE
0x4918000 - 0x491cffc +AdobeOperaMgr (1) /Applications/Adobe Photoshop Elements 10/*/Adobe Photoshop Elements Editor.app/Contents/Frameworks/AdobeOperaMgr.framework/Versions/A/AdobeOperaMgr
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0x496a000 - 0x49d7fef +FileInfo (0) <4A4C74F9-CA83-B174-F56D-F7671DC61389> /Applications/Adobe Photoshop Elements 10/*/Adobe Photoshop Elements Editor.app/Contents/Frameworks/FileInfo.framework/Versions/A/FileInfo
0x49f4000 - 0x4a51fff +AdobeXMP (0) <7577D84C-17DF-E00C-F720-AE40E88F29A6> /Applications/Adobe Photoshop Elements 10/*/Adobe Photoshop Elements Editor.app/Contents/Frameworks/AdobeXMP.framework/Versions/A/AdobeXMP
0x4a5c000 - 0x4ae8fef +AdobeXMPFiles (0) <03DDE52B-E9AB-EFDD-CA13-C8DF1DB345D0> /Applications/Adobe Photoshop Elements 10/*/Adobe Photoshop Elements Editor.app/Contents/Frameworks/AdobeXMPFiles.framework/Versions/A/AdobeXMPFiles
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0x4d0d000 - 0x4d28ff9 +AdobePDFSettings (1) /Applications/Adobe Photoshop Elements 10/*/Adobe Photoshop Elements Editor.app/Contents/Frameworks/AdobePDFSettings.framework/Versions/A/AdobePDFSettings
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0x5fe2000 - 0x6087ffb +FaceDetector (0) <1275F007-B8A7-CA23-8F89-570E182FCBA8> /Applications/Adobe Photoshop Elements 10/*/Adobe Photoshop Elements Editor.app/Contents/Frameworks/FaceDetector.framework/Versions/A/FaceDetector
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0x17a5f000 - 0x17acdfd7 + (???)
0x17b37000 - 0x17b70ffb +com.adobe.AAM.AdobeUpdaterNotificationFramework (UpdaterNotifications 2.0.0.15 - 2.0.0.15) <3A9CF871-6678-90BB-3770-CDBF56AF21D5> /Applications/Adobe Photoshop Elements 10/*/Adobe Photoshop Elements Editor.app/Contents/Frameworks/UpdaterNotifications.framework/Versions/A/UpdaterNotificat ions
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0x1917d000 - 0x192cffc7 +com.adobe.coretech.adm (3.10x16 - 3.1) /Applications/Adobe Photoshop Elements 10/*/AdobeADM.bundle/Contents/MacOS/AdobeADM
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0x1c000000 - 0x1c3acff7 +com.adobe.PSAutomate (11.0 - 11.0) <C0EF016C-58E4-6BFF-168E-C1B5E78A9374> /Applications/Adobe Photoshop Elements 10/*/Adobe Photoshop Elements Editor.app/Contents/Required/scriptingsupport.plugin/Contents/MacOS/ScriptingSupport
0x1c8c5000 - 0x1c9bdfef +com.yourcompany.ems (1.0 - 1) <D0C54C8B-59B4-04D7-E441-4EB71F36D173> /Applications/Adobe Photoshop Elements 10/*/Adobe Photoshop Elements Editor.app/Contents/Frameworks/ems.framework/ems
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0x1d105000 - 0x1d215ff7 +net.telestream.wmv.import (2.5.0.1 - 3.0.0.126) <6CB544CE-B60B-3BEE-954F-67BD9228B6C9> /Library/QuickTime/Flip4Mac WMV Import.component/Contents/MacOS/Flip4Mac WMV Import
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0x946df000 - 0x94764ff7 com.apple.SearchKit (1.4.0 - 1.4.0) <454E950F-291C-3E95-8F35-05CA0AD6B327> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/SearchKit.framewo rk/Versions/A/SearchKit
0x947a5000 - 0x947acfff liblaunch.dylib (442.26.2) <310C99F8-0811-314D-9BB9-D0ED6DFA024B> /usr/lib/system/liblaunch.dylib
0x947ad000 - 0x947b7fff com.apple.speech.recognition.framework (4.1.5 - 4.1.5) <B855E8B4-2EE3-3BFF-8547-98A0F084F9AF> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/SpeechRecognition.frame work/Versions/A/SpeechRecognition
0x947b8000 - 0x947befff com.apple.print.framework.Print (8.0 - 258) <12AEAD24-6924-3923-9E4A-C5D21231E639> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/Print.framework/Version s/A/Print
0x947bf000 - 0x947c0fff libDiagnosticMessagesClient.dylib (8) <39B3D25A-148A-3936-B800-0D393A00E64F> /usr/lib/libDiagnosticMessagesClient.dylib
0x947c1000 - 0x948a2fff libcrypto.0.9.8.dylib (47.1) <E4820342-4F42-3DEB-90DB-DE5A66C5585E> /usr/lib/libcrypto.0.9.8.dylib
0x948a7000 - 0x948c7ffd com.apple.ChunkingLibrary (2.0 - 133.3) <FA45EAE8-BB10-3AEE-9FDC-C0C3A533FF48> /System/Library/PrivateFrameworks/ChunkingLibrary.framework/Versions/A/ChunkingLibrary
0x948d6000 - 0x9498afff com.apple.coreui (2.0 - 181.1) <C15ABF35-B7F5-34ED-A461-386DAF65D96B> /System/Library/PrivateFrameworks/CoreUI.framework/Versions/A/CoreUI
0x9498b000 - 0x949affff libJPEG.dylib (850) <36FEAB05-86C5-33B9-9DE9-5FAD8AEBA15F> /System/Library/Frameworks/ImageIO.framework/Versions/A/Resources/libJPEG.dylib
0x949b0000 - 0x949caffc libsystem_kernel.dylib (2050.24.15) <9E58DCC0-D5FF-37E1-AA7F-F2206719E138> /usr/lib/system/libsystem_kernel.dylib
0x949cb000 - 0x949ceffc libCoreVMClient.dylib (32.3) <35B63A60-DF0A-3FB3-ABB8-164B246A43CC> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libCoreVMClient.dylib
0x949cf000 - 0x94a79fff com.apple.LaunchServices (539.9 - 539.9) <C0E0CFFF-3714-3467-87DA-4A6F0AF1953B> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/LaunchServices.fr amework/Versions/A/LaunchServices
0x94a7a000 - 0x957b2ff7 com.apple.QuickTimeComponents.component (7.7.1 - 2599.31) <A0445D02-A1C1-3D40-8219-D8EA6B28811C> /System/Library/QuickTime/QuickTimeComponents.component/Contents/MacOS/QuickTimeComponent s
0x957b3000 - 0x957b7ffc libGIF.dylib (850) <45CD8B8F-7324-3187-B01C-8E16C04F33FA> /System/Library/Frameworks/ImageIO.framework/Versions/A/Resources/libGIF.dylib
0x9585e000 - 0x9591cff3 com.apple.ColorSync (4.8.0 - 4.8.0) <EFEDCB37-4F20-3CEC-A185-5D2976E11BAC> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ColorSync. framework/Versions/A/ColorSync
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0x95ab3000 - 0x95ed0fff FaceCoreLight (2.4.1) <571DE3F8-CA8A-3E71-9AF4-F06FFE721CE6> /System/Library/PrivateFrameworks/FaceCoreLight.framework/Versions/A/FaceCoreLight
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0x95f11000 - 0x95f1fff3 libsystem_network.dylib (77.10) <7FBF5A15-97BA-3721-943E-E77F0C40DBE1> /usr/lib/system/libsystem_network.dylib
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0x96989000 - 0x96993fff libCSync.A.dylib (332) <86C5C84F-11EC-39C0-9FAC-A93FDEEC3117> /System/Library/Frameworks/ApplicationServicnealeh,
The story is a bit complicated. Here is the whole tale in sequence. I bought a new camera. Images from the new camera would not import into my copy of PSE 10. I contacted adobe to see if there was a patch and was informed that I needed to upgrade to PSE 12. I got PSE 12 and installed it only to find out that the Organizer would not display anything on my computer. I contacted adobe and learned that I needed to upgrade my operating system to Mavericks. Since my computer was a 2007 model and 7 years old, it could not be upgraded to Mavericks. I bought a new computer. When the new computer arrived, I transferred all of the files, photos and applications from the old computer to the new computer. My photos were all then in a catalog in PSE 10 on the new computer.
I uninstalled PSE 12 from the new computer and re-installed it from the disc onto my new computer. Then I imported the catalog from PSE 10 to PSE 12. So I had the opportunity to “upgrade to Mavericks and try to use PSE 12” but I decided to reinstall. My answer is that I bought a new computer with Mavericks and added PSE 12 fresh by reinstallation.
I noted that none of the videos are in any stack. I reviewed my videos and if there was no thumbnail, I played the video to create a thumbnail. There were maybe eight videos without a thumbnail. The system had produced thumbnails for most of the videos. All of the videos now have thumbnails. I will try to operate normally for a few days before I try deleting the thumbnails from the catalog. Let me see if things will work with the thumbnails complete. -
Photoshop Elements 8 organizer crashes everytime I start it up
Hi,
I'm having a problem with the Photoshop Elements organizer (version 8) - every time I start it up it crashes right away. This has been happening since yesterday where I was uploading some photos to Smugmug via photoshop elements where it crashed for some reason, and now it is crashing everytime I open it. The editor, however, is working fine.
My pc is relatively new and I am running Windows 7.
Anyone got an idea about what is causing this issue and what I can try in order to fix it?Try renaming the folder "Elements Organizer" and "Online Services". These folder are present at C:\Users\<current user>\AppData\Roaming\Adobe. After renaming these folders, application should launch without crashing.
-
Photoshop Elements 12 Editor Crashes When Editing Raw
Hi --
Consistently when I'm editing RAW files (Canon T2) the Elements Editor 12 crashes. To repro:
1) I'll select 5-8 photos in the Organizer.
2) Right click and "Edit with PS Editor"
3) RAW importer/editor (not sure if that's the official name, but it's the screen when I can make minor edits and white balance)
4) Select all images and open.
5) Initially they'll all open in the full PSE Editor, but after editing a few the editor will hang and suddenly wierd things happen:
a) the "after" version of the photo is a grey and white checkerboard. If I go back to the "before" version, it looks fine
b) the close file "x" button in the top right is disabled (just get a beep), but if I go under "file" and "close" in the menu, the file will close.
c) I can't close the application itself.via the "X" button or "Exit". I need to logout or manually go into task manager and kill the process.
I have a fairly new PC with vanilla installation of Windows 8.1.
Any suggestions?Update -- still having this problem but not it seems to happen when editing JPEG as well. I'm not sure how to repro it as it doesn't happen every time, but sometime between the 2nd and 10th photo that I try to edit the editor crashes right after I save or "save as". I hear a system bing and then the editor becomes non-responsive. I can "close' the file via the menu (not via the "x" button in the top right), but no other functionality works. Can't close the editor other than by shutting down or manually killing via Task Manager.
Incredibly frustrating. I'm thinking about uninstalling/reinstalling but am worried about losing all of the data in the catalog (~15k photos). I'm thinking about just writing the metadata to the files (most have it already) and manually copying the catalog files.
Anyone else have this problem and/or suggestions on how to address it?
Thanks much
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