Elements 12 organiser has changed all raw files to jpeg - how do I get raw files back?

Cannot edit raw files as Elements (12) seems to have changed them all to jpegs - can anyone let me know how to get raw files back?

Hello Jim,
Many thanks for your response.  Wondering if we did something in Elements preferences?  Usually, when thumbnails are opened in the editor, it’s a raw file to work on.  However, all the thumbnails, when opened in the editor, are all of a sudden opening as jpegs …. not raw.  o it looks as though all the raw files are now jpegs, and we don’t know how to get them back.
Any help you can offer will be gratefully received, as my husband works on his photos in Elements and it’s driven him mad!
Many thanks & regards.
Kim

Similar Messages

  • The bookmarks toolbar is there but has no item buttons on it. How do I get the items back for this toolbar? Also would like to know if the toolbars can be put on the same line to make more room on the page (drag & drop) ??

    The bookmarks toolbar is there but has no item buttons on it. How do I get the items back for this toolbar?
    Also would like to know if the toolbar can be put on the same line to make more room on the page (drag & drop) ?? Like the menu & bookmarks toolbar could/should fit on same line. This would add more page view...
    Floyd Perry
    Thanks

    Check that you still have the "Bookmarks Toolbar items" placed on the Bookmarks Toolbar
    * Make sure that you have the "Bookmarks Toolbar" visible: "View > Toolbars"
    * Check in "View > Toolbars > Customize" that the "Bookmarks Toolbar items" is on the Bookmarks Toolbar
    * If the "Bookmarks Toolbar items" is not on the Bookmarks Toolbar then drag it back from the Customize window onto the Bookmarks Toolbar
    * If you do not see the "Bookmarks Toolbar items" then click the "Restore Default Set" button
    You can only move the content from a toolbar onto other toolbars if all toolbars support that feature. You need to check that in the options of each toolbar.

  • Seems like the iTunes app has lost most of my music. How can I get my music back?

    Seems like the iTunes app has lost most of my music. How can I get my music back?

    A new version shouldn't do that but it does seem to happen on occasion to a few unlucky ones.  Restore your library from the backup you make of your computer before you install new software.  If you don't have one, this is a learning experience.
    Your i-device was not designed for unique storage of your media. It is not a backup device and media transfer was planned with you maintaining a master copy of your media on a computer which is itself properly backed up against loss. Syncing is one way, computer to device, updating the device content to the content on the computer, not updating or restoring content on a computer. The exception is iTunes Store purchases which can be transferred to a computer.
    iTunes Store: Transferring purchases from your iOS device or iPod to a computer - http://support.apple.com/kb/HT1848 - only purchases from iTunes Store
    For transferring other items from an i-device to a computer you will have to use third party commercial software.  See this document by turingtest2: Recovering your iTunes library from your iPod or iOS device - https://discussions.apple.com/docs/DOC-3991

  • HT1417 why have all my downloaded songs stored in i cloud shown twice on the main music menu all of a sudden? how do i get the space back, without spending hours deleting copies ?

    why are all my download items duplicated in i cloud all of a sudden? how do i get the space back so i can re-synch muy i pod classic without spending hours deleting ?

    Why? A glitch. The second copies are links to your purchases in the cloud and are not taking up any room. Sign out of the store and they should disappear. Sign back in again and they should stay gone.
    tt2

  • Please help me, I gave my information out to a person and he has changed all my information and now I can't get in.. I know the persons name

    Please help me, I gave my information out to a person and he has changed all my information and I can't log back in.
    Adrian Lee is the person I gave it to.
    He told me to email him my information so he can level me up in the game Clash of Clans so I did and he changed all my information and I told him to give it back via email and he refused but suggested to restore my iPod and it would go back to normal and I dis, I nearly lost everything since I haven't backed it up for a while and I'm a Music Producer, this password is my paycheck, my food, my rent, my everything, now I'm not sure if this is the right place to go to but please help me. i'm begging you to please restore my password.. I'm not asking for anything of what I lost back, just my password so I can change it, get my things back and move on with my life. I have really back anxiety attacks. Please. I'm begging you. You guys are my last chance..
    <Emails Edited By Host>

    If you can't contact the person and get the information back then:
    - Contact the police for help
    - Restore from backup.
    If you can't get it from the person or from a backup then it is lost.
    In the future be carrful about who you give your login information to.

  • HT3702 if i have brought something on a game and it has not come up on the game how can i get my money back from it

    i would like to no how i can get my money back as the game i am playing has not but my game piont on there

    Developer will just push you back to iTS for this...
    iTunes Store Support
    http://www.apple.com/emea/support/itunes/contact.html

  • Lightroom has stopped showing thumbnails on Import. How do I get my previews back?

    My Lightroom (5.3) has stopped showing previews on Import.  I can still see older Imports in Library but my latest Imports are just grey boxes.  I can open the boxes in Develop and these stay as previews for up to 3 thumbnails in Library before disappearing again.  I have tried reinstalling Lightroom 5.  I have checked my sRGB.  It is the same problem with different cards and different external drives.
    How can I get my Library to show Preview thumbnails once more?  Thanks, Angus

    Could it be that the Camera Software is installed and it got Updated?
    -Sometimes it happens that the "autoplay" uses the Codec for recognizing the files, and When Lightroom tries to do the same the files are in use, so it can not generate Previews/Thumbnails.
    Do you get the same result if you Try to Import from Safe Boot?
    - It could be that there is some software installed that now also manages during startup, also preventing Lightroom to Generate the Previews.
    Have you tested with a new Catalog, do you get the same behavior there?
    Also it might be far fetched, but incase you haven't seen it it might help you on the issue:
    - http://helpx.adobe.com/lightroom/kb/photos-appear-black-gray-rectangles.html
    Hopefully this will help to resolve the issue.

  • I bought a new apple computer and when i synced the iPod with computer it erased all my previous personal music.How can i get my music back to where it was before syncing with new computer?

    I bought a new apple computer, when I synced my ipod after I thought i had transferred all my music all my old music was erased.  How can I get  back my old music on my  ipod?

    You can redownload iTunes purchases by:
    Downloading past purchases from the App Store, iBookstore, and iTunes Store

  • I had a virus on my computer (Windows restore) and it deleted all my music... how do it get my music back that i bought in itunes store?

    how do i get music back that i bought in itunes store?

    Woah there fella, if your files have been deleted and you still keep the same hard-drive you might want to use some undelete software first, such as http://www.officerecovery.com/freeundelete/ which I am not familiar with. Just make sure you recover the files into an external or different drive than the one you are recovering first... Otherwise it won't work. You could porbably restore most of your data this way, music and everything else.
    Otherwise:
    1. Open iTunes (latest version).
    2. On the left ruler, under "Store", click on "Purchased".
    3. On the bottom right of the screen click on "Download Previous Purchases".
    4. Download whatever you like.

  • Changed my e-mail address on my account and now all my music is missing how do I get my songs back

    The account did not change I just replaced my main email address and can not get all my music that I have downloaded?

    Downloading past purchases from the App Store, iBookstore, and iTunes Store

  • Lightroom just created a new 2014 folder to receive images from 2014, but I already have a 2014 folder which has received all my previous images. How do I get the system to keep using the original 2014 folder?

    How do I route newly created images into my existing folder for 2014? Why did the system create a new folder which seems to be snatching all my new images?

    Well, something is not making sense here, and I might have to spend some time thinking about it, or hopefully someone else will know exactly what the issue is.
    The first screen capture you provided shows the Lightroom Folder Panel, with folders on the C: drive named 2012, 2013 and 2014 and then the problem second 2014 folder, followed by many folders whose name begins with "My Canon".
    The most recent screen capture you provided shows the C: drive problem 2014 folder, but none of those other folders!
    Can you show us a screen capture of your Windows Explorer C: drive folders? Particularly, can you expand the folder structure so that it shows where the 2012 and 2013 and original 2014 folders and the problem 2014 folder are located? If that takes 2 or more screen captures, that's fine. ALso, if you can show the "My Canon" folders, please do.

  • I recently got a new iPhone 4 and finally plugged it into my Mac. I hit "restore from backup" and it deleted all of my photos. How do I get those photos back? My iCloud isn't showing them.

    I recently got a new iphone 4. Before plugging it into my Mac, I had taken a ton of pictures with it. I finally plugged it in to update my phone and get my music from my Mac. In the process, I selected "restore from backup". After losing all of my new pictures on my phone, and not syncing my music, it seemed like the worst thing I could have done. Is there any way to retrieve these pictures? Any help will be appreciated.

    The pics are gone.  This is what a restore is.  You erased your iphone, reinstalled your software, then added back your settings from the date of the last backup.
    You should have imported your photos to your computer as you would with any digital pictures, before any restore or update.
    Sorry

  • My computer crashed and all my itunes were gone, how do i get them back?

    My computer had crashed and all my iTunes are gone, how do I get my songs back, without having to purchase the songs again

    Try this:
    http://docs.info.apple.com/article.html?artnum=93313

  • HT5787 My apple id has been hacked. hacker has changed all information in the apple id so I can not change the password. Account information from the apple id created is still in my mail. How do I regain apple id. Thanks

    My apple id has been hacked. hacker has changed all information in the apple id so I can not change the password. Account information from the apple id created is still in my mail. How do I regain apple id. Thanks

    Contact Apple support: Apple ID: Contacting Apple for help with Apple ID account security

  • My music files etc were all located on my old laptop which was stolen. I have just plugged my iphone in to my new computer and it has deleted all my files. Has anybody got any ideas on how to retrieve the files?

    My music files etc were all located on my old laptop which was stolen. I have just plugged my iphone in to my new computer and it has deleted all my files. Has anybody got any ideas on how to retrieve the files?

    WINDOWS?
    Connect the iPod to your PC. If iTunes starts syncing (ie erasing) your music automatically, hit the X in the upper right hand corner of iTunes display, to the left of the search box, to stop it.
    In Control Panel, Portable Media Devices, double-click your iPod.
    In the Tools menu -> Options, in the View Tab, check "Show hidden files and folders."
    Navigate to the Music folder. On my 'pod, the full path is
    Portable Media Devices\NAME of IPOD (F:)\iPod_Control\Music
    Select all the music folders, and drag and drop them into a folder on your hard drive, or directly into iTunes.
    And you're done! The iPod music folder structure is strange and inexplicable, but once you move your files into iTunes you can set it to automatically organize your folder by artist and album to clean that up. (To do this, in iTunes Edit menu, choose Preferences and in the Advanced tab, check "Keep iTunes Music Folder organized."
    might be out of date worth a try

Maybe you are looking for