Elements 12 Organisor keeps crashing?

Running Elements 12 Organisor on a PC with Windows 7 and after about 5 mins a message come sup saying it has to close..no error code.
I have reinstalled and checked all Adobe and MS updates..same problem...
Elements 12 editor works fine and previous versions of Elements have all worked fine..
anyone experienced the same issue?
Thanks

GranniNoob
Please follow the path below and delete or disable the Elements Organizer 12 settings file named psa.prf.
Local Disc C
Users
Owner
AppData
Roaming
Adobe
Elements Organizer
12.0
Organizer
and in the Organizer Folder change the name of the psa.prf from psa.prf to psa.prfOLD to disable it. If you want, you can just delete it instead. After you close out of there and open Premiere Elements 12 again, a new psa.prf file will be generated by the program and hopefully the issue will be gone.
Be sure to be working with Folder Option Show Hidden Files, Folders, and Drives active so that you can see the complete path involved.
Any clarification needed, please do not hesitate to ask.
Thanks.
ATR

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