Elements 12 organizer frozen
Hi- I am newer to adobe, but I purchased the adobe elements 12 editor and organizer a few weeks back, I have it installed and it was working just fine until about a week ago. When I open the editor, it works just fine, however when I try to open the organizer, it opens to the bottom right of my screen and freezes, you cannot click it to come forward, none of the options are available and it just sits there. The only way to exit is to force quit. meanwhile, the editor is just fine.
Does anyone know what is going on?
Thanks for your initiative. I just resolved the problem with the help of the Adobe chat support. It seemingly was a Windows issue. I installed a new user account, changed to that user and opened the organizer from there. It worked allright. Even when I went back to my original user account, the error did not recur. Everything is OK now, although the origin of the problem is a mistery to me.
Axelscreen
Von: andaleebfatima1 [email protected]
Gesendet: Freitag, 3. Januar 2014 14:51
An: Axelscreen
Betreff: Elements 12 Organizer window frozen
Re: Elements 12 Organizer window frozen
created by andaleebfatima1 <http://forums.adobe.com/people/andaleebfatima1> in Photoshop Elements - View the full discussion <http://forums.adobe.com/message/5976654#5976654
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Elements 12 Organizer window frozen
I run Elements 12 under Windows 7 64bit. The Window is cut and frozen, everything above the "person" (Personen), "location" (Orte), "event" (Ereignisse) bar is cut away - and everything left of the button "Add Location" (Hinzufügen Ort) is also cut away. The complete window is frozen at the top left corner of the screen and cannot be moved with the mouse from there. I can see and scroll my thumbnails and can get some menu based operation via ALT D and ALT B, but I cannot see my file hierarchy, as it is on the left of the visible area. There is no reaction to mouse right button. I have tried reinstalling, rebooting, reducing the windows character size to small 100%. Kindly help to find a solution.
Thanks for your initiative. I just resolved the problem with the help of the Adobe chat support. It seemingly was a Windows issue. I installed a new user account, changed to that user and opened the organizer from there. It worked allright. Even when I went back to my original user account, the error did not recur. Everything is OK now, although the origin of the problem is a mistery to me.
Axelscreen
Von: andaleebfatima1 [email protected]
Gesendet: Freitag, 3. Januar 2014 14:51
An: Axelscreen
Betreff: Elements 12 Organizer window frozen
Re: Elements 12 Organizer window frozen
created by andaleebfatima1 <http://forums.adobe.com/people/andaleebfatima1> in Photoshop Elements - View the full discussion <http://forums.adobe.com/message/5976654#5976654 -
Elements 12 organizer window froze on upper area of desktop
When I open organizer from the app icon the program opens but I can't see or access the menu bar on the top of the window. can't drag or scroll the window down except for the lower rh corner.
iMac 27 with Maverics OS. The editor opens normally but not Organizer for some reason. Can got to full screen but not normal size window.
Here is a screen shot of what I see when I open Organizer. I am using the downloaded version. I also "uninstalled" it once and still have the same problem. It does go to full screen mode but I can't
see or get to the upper part of the window. I also uninstalled elements 10.
Message was edited by: browneye-1Thanks for your initiative. I just resolved the problem with the help of the Adobe chat support. It seemingly was a Windows issue. I installed a new user account, changed to that user and opened the organizer from there. It worked allright. Even when I went back to my original user account, the error did not recur. Everything is OK now, although the origin of the problem is a mistery to me.
Axelscreen
Von: andaleebfatima1 [email protected]
Gesendet: Freitag, 3. Januar 2014 14:51
An: Axelscreen
Betreff: Elements 12 Organizer window frozen
Re: Elements 12 Organizer window frozen
created by andaleebfatima1 <http://forums.adobe.com/people/andaleebfatima1> in Photoshop Elements - View the full discussion <http://forums.adobe.com/message/5976654#5976654 -
Wacom Mouse crashes Elements 9 Organizer
Hello,
Sorry for my bad English, I'm french
I'm trying Elements 9.
I use a Wacom Intuos 3 with mouse on one computer, and my old Graphire 3 with mouse on a second computer. I use W7 32bits.
On both computer, impossible to use Elements 9 Organizer with the mouse, it's very very slow or frozen.
With the pen it works.
Editor works fine with mouse or pen.
Can someone who has a Wacom tablet with mouse try, please ?
Thanks for your interest.guys,
this may not be a simple wacom driver issue....
see this faq from the unifiedcolor website:
I have a Wacom tablet and it doesn't work with HDR Expose or 32 Float, what can I do?
After exchanges with a number of customers that complained of very strange behavior such as "unable to interact with the user interface" and "When I move the mouse over things they light up but I can't click them", it appears that the issue is a bug that occurs with Wacom tablets.
To give a bit of a technical background of the issue, Unified Color products' user interface is designed using a cross platform framework made by Nokia called Qt, which we use because it allows us to make our products cross-platform in unified manner (the same user interface code works on Windows XP/Vista/7 and Mac OS X Leopard/Snow Leopard).
This Wacom incompatibility issue is a problem with Qt and is affecting all Qt-based applications, so unfortunately it is not something that we can fix directly. However it is a bug that Nokia acknowledges and says that it is working on, and many developers(including us) are pushing for them to provide a solution. Due to the nature of this process, we cannot provide an estimated timeline for when the fix should be available in our product, but again we are reaching out to Nokia to get this resolved — it is a high priority issue for us.
To be a bit more specific about the bug, we have found that the issue only affects Windows users of Wacom tablets when it is in "Mouse" mode, which is sometimes called "Relative" mode. A temporary workaround is to switch your pen into "Pen" mode(sometimes called "Absolute" mode), in which we observed proper behavior, or use a standard USB mouse.
We apologize for the delay with this issue and appreciate your patience.
and topaz labs has released plugins that now work correctly with the wacom tablet mouse:
http://www.topazlabs.com/forum/product-technical-support/6754-topaz-crashes-wacom-tablet.h tml#post38988 -
I am working in photshop elements 13 organizer, album view, and would like to resequence (rearrange) the photos shown in the album but am unable to do so. My understanding is that you can click on the phots that you want to move and drag it to a new location within the same album. After i select the photo that I want to move and click on the photo, I get a cirlcle with a diagonal throught it and am unable to drag the photo to its new location. What am I doing wrong? I know this should be a simple thing to do. Thanks
Jimmy RG
In the Elements Organizer 13
The key to all this is to click on/select/highlight the Album that you have created in Local Albums.
Then make sure that the Sort By: (in the row below the highlighted "Media" header is set for Album Order.
You should see a number at the top left of each of thumbnails.
Then, click on the thumbnail that you want to move, hold down the click, and drag the thumbnail to the wanted new location
in the line up of thumbnails.
Often I had to press down hard on the drag.
Please let us know if that worked for you.
Also, in Edit Menu/Preferences/Keyword Tags and Albums/Enable Manual Sorting Options, I set all for manual.
ATR -
Adobe Photoshop Album 2.0 to Adobe Photoshop Elements 12 Organizer catalog conversion
I'm having trouble converting Adobe Photoshop Album 2.0 catalog to Adobe Photoshop Elements 12 Organizer. I get a Conversion Failed error which tells me to repair with the program that created it. I have tried several things including deleting all .avi files from the catalog, deleting references to missing files and backing up then trying to convert from an external HD. I'm running Vista Home Premium on a HP laptop. The Organizer optimize and repair don't seem to help in this case.
Does anyone have any history with this or advice?Please refer to following KB article which deals with catalog conversion failures:-
http://helpx.adobe.com/elements-organizer/kb/elements-catalog-conversion-fails.html -
I highlight the photos I want to share, go to Photo Mail, select the addressees and press "Next". I then get the error message: "Elements Organizer has stopped working" and I have to close the program down.
This is obviously a bug in the program and needs fixing. Has anyone else encountered it and found a solution. (I might add that the same crash happens if I try to use the "Email attachments" function.)Hi,
Are you running on a Windows system?
If so, use the windows explorer to navigate to one of the following files according to your system.
64bit system: "C:\Program Files (x86)\Adobe\Elements 12 Organizer\PhotoshopElementsOrganizer.exe"
32bit system: "C:\Program Files\Adobe\Elements 12 Organizer\PhotoshopElementsOrganizer.exe"
Right click on that file and select Run as Administrator then try your email again.
You should only have to do this once.
Good luck
Brian -
How to open jpg, tiff files in camera raw from elements 10 organizer
How to open JPG, TIFF files in camera raw from Elements 10 organizer.
Thanks for that Damead, I agree with you that Organiser is real pain (there is a total lack of intuitiveness if that is the correct word).
For my own work I use 'Lightroom' for around 90% of the time, only going into PSE10 for the 10% difficult bits the Lightroom can't handle.
I only needed to sort out the JPEG file opening method within PSE10 for some freinds in a small Photo Group that I run in Woodhall Spa, UK. 50% of the 12 members are beginners & a number of them do not have Raw capability on their Camera's, but now they can get their JPEG's into Camera Raw within PSE10 they have the same simple tabular form of adjustment sliders (not as many as in Lightroom of cause) but it gets over the labourious problem of going thru the PSE10's individual tool selection process each and every time since we are trying to get everyone in the Group working with individual Tools rather than the 'Auto' functions. We do this so that they learn what they are doing rather than staying 'dumb&happy' within Auto all the time & they also learn how to get more detailed control for each photo.
Ref. your comments on file handling/usage, I agree with your comments. Its far and away much more preferable to set up a file structure in 'Finder" (or in 'Explorer' if still using Windows) that you understand so you always know how to find the files. Also, I also never ever use the Camera Auto Load programme but physically 'drag & drop' photo files direct from the 'card' into the file system so I always know thier place (ie: they go into the location I want, not that which the Auto Loader wants).
As regards your comment about 'Lightroom', I don't have any problems at all since I just imported the whole of my photo file structure into the Lightroom Library Catalouge and then it automatically shows up on the LHS of the screen, still in that format, so you can search it direct within Lightroom and display all of the photo's in variuos arrangements and sizes; everything is as easy to find as it is in 'Finder' plus of cause you have all the 'Tagging' possibilities to use as well. As you add more new files into the 'Finder' structure, all you need to do in Lightroom is reimport, starting 1 level up from the new files and Lightroom will find the new files that need loading (ignoring the older ones already in the Library at that or lower levels) then 1 click and its done.
Your comments about getting others to follow a set file structure is very pertinant and also applies to evrything else that one ever does apart from just photo work; the times I have had to help others find info/files etc on their PC's because they don' know the location of anything is too many to contemplate.
Regards -
Elements 9 organizer won't load on mac
I am running a mac book pro with snow leopard. I have been using elements organizer for about 3 months now. Since yesterday however, every time I try to run the program, it crashes. This happened after running organizer and I had to do a force quit after it froze. When I try to reload it, it crashes at "initializing main interface". I get this long message detailing the problem.
Process: Adobe Elements 9 Organizer [1486]
Path: /Applications/Adobe Elements 9 Organizer.app/Contents/MacOS/Adobe Elements 9 Organizer
Identifier: com.adobe.ElementsOrganizer9
Version: 9.0.2.(20101217.p.9699) (9.0.2)
Code Type: X86 (Native)
Parent Process: launchd [145]
Date/Time: 2011-03-21 09:48:00.616 -0400
OS Version: Mac OS X 10.6.6 (10J567)
Report Version: 6
Interval Since Last Report: 274094 sec
Crashes Since Last Report: 50
Per-App Interval Since Last Report: 72841 sec
Per-App Crashes Since Last Report: 45
Anonymous UUID: B69500DB-1FBA-443F-A248-465D5ECBB9DE
Exception Type: EXC_BAD_INSTRUCTION (SIGILL)
Exception Codes: 0x0000000000000001, 0x0000000000000000
Crashed Thread: 0 Dispatch queue: com.apple.main-thread
Thread 0 Crashed: Dispatch queue: com.apple.main-thread
0 com.adobe.ElementsOrganizer9 0x0040fc1d PtContactBookParserErrorHandler::fatalError(QXmlParseException const&) + 1
1 QtXml 0x0667ba10 QXmlSimpleReaderPrivate::unexpectedEof(bool (QXmlSimpleReaderPrivate::*)(), int) + 192
2 QtXml 0x0668a345 QXmlSimpleReaderPrivate::parseProlog() + 1765
3 QtXml 0x0668be04 QXmlSimpleReaderPrivate::parseBeginOrContinue(int, bool) + 180
4 QtXml 0x0668c2f3 QXmlSimpleReader::parse(QXmlInputSource const*, bool) + 163
5 QtXml 0x06679440 QXmlSimpleReader::parse(QXmlInputSource const&) + 32
6 com.adobe.ElementsOrganizer9 0x0049f1be PtContactBook::load() + 340
7 com.adobe.ElementsOrganizer9 0x0050bf74 PtEmailCompose::slotBuildShares() + 264
8 com.adobe.ElementsOrganizer9 0x0050f04c PtEmailCompose::PtEmailCompose(QWidget*, PtEmailPanelView*, bool, bool, QString const&, bool) + 6548
9 com.adobe.ElementsOrganizer9 0x00533636 PtEmailPanelView::PtEmailPanelView(QWidget*) + 418
10 com.adobe.ElementsOrganizer9 0x004efa65 PtDesktop::PtDesktop(QWidget*, PtController*, QMenuBar*, QWidget*) + 5471
11 com.adobe.ElementsOrganizer9 0x0058e0cf PtMainWindow::PtMainWindow(PtController*, QWidget*, char const*) + 1781
12 com.adobe.ElementsOrganizer9 0x000408b0 PtController::init(std::pair<QString, QString>) + 2092
13 com.adobe.ElementsOrganizer9 0x00034b54 PtApplication::init() + 10420
14 com.adobe.ElementsOrganizer9 0x000289fa main + 7020
15 com.adobe.ElementsOrganizer9 0x00003cb6 start + 54
Thread 1: Dispatch queue: com.apple.libdispatch-manager
0 libSystem.B.dylib 0x069df982 kevent + 10
1 libSystem.B.dylib 0x069e009c _dispatch_mgr_invoke + 215
2 libSystem.B.dylib 0x069df559 _dispatch_queue_invoke + 163
3 libSystem.B.dylib 0x069df2fe _dispatch_worker_thread2 + 240
4 libSystem.B.dylib 0x069ded81 _pthread_wqthread + 390
5 libSystem.B.dylib 0x069debc6 start_wqthread + 30
Thread 2:
0 libSystem.B.dylib 0x069dea12 __workq_kernreturn + 10
1 libSystem.B.dylib 0x069defa8 _pthread_wqthread + 941
2 libSystem.B.dylib 0x069debc6 start_wqthread + 30
Thread 3:
0 libSystem.B.dylib 0x069b9142 semaphore_wait_signal_trap + 10
1 libSystem.B.dylib 0x069e6cfc _pthread_cond_wait + 1089
2 libSystem.B.dylib 0x06a2f46f pthread_cond_wait + 48
3 com.adobe.amt.services 0x13d61222 C_AMTUISwitchSuppressUpdates + 16864
4 com.adobe.amt.services 0x13d5a204 C_EULA_SetState + 2166
5 com.adobe.amt.services 0x13d61288 C_AMTUISwitchSuppressUpdates + 16966
6 libSystem.B.dylib 0x069e685d _pthread_start + 345
7 libSystem.B.dylib 0x069e66e2 thread_start + 34
Thread 4:
0 libSystem.B.dylib 0x069e70a6 __semwait_signal + 10
1 libSystem.B.dylib 0x06a12ee5 nanosleep$UNIX2003 + 188
2 com.adobe.ElementsOrganizer9 0x00a25cab ScObjects::Thread::sleep(unsigned int) + 59
3 com.adobe.ElementsOrganizer9 0x00a0db83 ScObjects::BridgeTalkThread::run() + 163
4 com.adobe.ElementsOrganizer9 0x00a25db8 ScObjects::Thread::go(void*) + 168
5 libSystem.B.dylib 0x069e685d _pthread_start + 345
6 libSystem.B.dylib 0x069e66e2 thread_start + 34
Thread 5:
0 libSystem.B.dylib 0x069e70a6 __semwait_signal + 10
1 libSystem.B.dylib 0x069e6d62 _pthread_cond_wait + 1191
2 libSystem.B.dylib 0x069e89f8 pthread_cond_wait$UNIX2003 + 73
3 ...ple.CoreServices.CarbonCore 0x087f351e TSWaitOnCondition + 126
4 ...ple.CoreServices.CarbonCore 0x087deea5 TSWaitOnConditionTimedRelative + 202
5 ...ple.CoreServices.CarbonCore 0x087da873 MPWaitOnQueue + 250
6 AdobeACE 0x034026f1 0x33c8000 + 239345
7 AdobeACE 0x034020ed 0x33c8000 + 237805
8 ...ple.CoreServices.CarbonCore 0x087be85a PrivateMPEntryPoint + 68
9 libSystem.B.dylib 0x069e685d _pthread_start + 345
10 libSystem.B.dylib 0x069e66e2 thread_start + 34
Thread 6:
0 libSystem.B.dylib 0x069e70a6 __semwait_signal + 10
1 libSystem.B.dylib 0x069e6d62 _pthread_cond_wait + 1191
2 libSystem.B.dylib 0x069e89f8 pthread_cond_wait$UNIX2003 + 73
3 ...ple.CoreServices.CarbonCore 0x087f351e TSWaitOnCondition + 126
4 ...ple.CoreServices.CarbonCore 0x087deea5 TSWaitOnConditionTimedRelative + 202
5 ...ple.CoreServices.CarbonCore 0x087da873 MPWaitOnQueue + 250
6 com.adobe.CameraRaw 0x1899e158 0x1879d000 + 2101592
7 com.adobe.CameraRaw 0x1899da56 0x1879d000 + 2099798
8 ...ple.CoreServices.CarbonCore 0x087be85a PrivateMPEntryPoint + 68
9 libSystem.B.dylib 0x069e685d _pthread_start + 345
10 libSystem.B.dylib 0x069e66e2 thread_start + 34
Thread 7:
0 libSystem.B.dylib 0x069e70a6 __semwait_signal + 10
1 libSystem.B.dylib 0x069e6d62 _pthread_cond_wait + 1191
2 libSystem.B.dylib 0x069e89f8 pthread_cond_wait$UNIX2003 + 73
3 com.adobe.CameraRaw 0x187e2dca 0x1879d000 + 286154
4 com.adobe.CameraRaw 0x18b08cd4 EntryFM + 894068
5 com.adobe.CameraRaw 0x188a3606 0x1879d000 + 1074694
6 libSystem.B.dylib 0x069e685d _pthread_start + 345
7 libSystem.B.dylib 0x069e66e2 thread_start + 34
Thread 8:
0 libSystem.B.dylib 0x069b914e semaphore_timedwait_trap + 10
1 ...ple.CoreServices.CarbonCore 0x087f0c42 MPWaitOnSemaphore + 125
2 com.adobe.ols.library 0x1945272b OLSSemaphore::Wait(unsigned int) + 271
3 com.adobe.ols.library 0x193ec3f8 OLSExecuteAutomatedTask::ExecuteStateInitialize() + 1040
4 com.adobe.ols.library 0x1940db46 OLSServiceTask::ExecuteInternal() + 1262
5 com.adobe.ols.library 0x194309c9 OLSTask::Execute() + 437
6 com.adobe.ols.library 0x19432640 OLSWorkerThreadTaskManager::ProcessTasks(OLSTaskThread*) + 1440
7 com.adobe.ols.library 0x1943102b OLSTaskThread::Run() + 27
8 com.adobe.ols.library 0x19453627 OLSThread::ThreadProc(void*) + 29
9 ...ple.CoreServices.CarbonCore 0x087be85a PrivateMPEntryPoint + 68
10 libSystem.B.dylib 0x069e685d _pthread_start + 345
11 libSystem.B.dylib 0x069e66e2 thread_start + 34
Thread 9:
0 libSystem.B.dylib 0x069dea12 __workq_kernreturn + 10
1 libSystem.B.dylib 0x069defa8 _pthread_wqthread + 941
2 libSystem.B.dylib 0x069debc6 start_wqthread + 30
Thread 10:
0 libSystem.B.dylib 0x069b9142 semaphore_wait_signal_trap + 10
1 libSystem.B.dylib 0x069e6cfc _pthread_cond_wait + 1089
2 libSystem.B.dylib 0x06a2f46f pthread_cond_wait + 48
3 QtCore 0x05582d36 QWaitCondition::wait(QMutex*, unsigned long) + 278
4 QtNetwork 0x06401446 QHostInfoAgent::run() + 566
5 QtCore 0x05581d6b QThreadPrivate::start(void*) + 187
6 libSystem.B.dylib 0x069e685d _pthread_start + 345
7 libSystem.B.dylib 0x069e66e2 thread_start + 34
Thread 11:
0 libSystem.B.dylib 0x06a25bea __sigwait + 10
1 libSystem.B.dylib 0x06a606d7 sigwait + 24
2 com.adobe.ElementsOrganizer9 0x00944094 PtSignalThread::start() + 48
3 com.adobe.ElementsOrganizer9 0x00946dbd Pt::ThreadStartInternal(void*) + 29
4 libSystem.B.dylib 0x069e685d _pthread_start + 345
5 libSystem.B.dylib 0x069e66e2 thread_start + 34
Thread 12:
0 libSystem.B.dylib 0x069b9142 semaphore_wait_signal_trap + 10
1 libSystem.B.dylib 0x069e6cfc _pthread_cond_wait + 1089
2 libSystem.B.dylib 0x06a2f46f pthread_cond_wait + 48
3 com.adobe.ElementsOrganizer9 0x009422a7 Pt::CondVar::wait_(Pt::Mutex&, int) + 47
4 com.adobe.ElementsOrganizer9 0x00070001 PtBackground::start() + 85
5 com.adobe.ElementsOrganizer9 0x00946dbd Pt::ThreadStartInternal(void*) + 29
6 libSystem.B.dylib 0x069e685d _pthread_start + 345
7 libSystem.B.dylib 0x069e66e2 thread_start + 34
Thread 13:
0 libSystem.B.dylib 0x069b9142 semaphore_wait_signal_trap + 10
1 libSystem.B.dylib 0x069e6cfc _pthread_cond_wait + 1089
2 libSystem.B.dylib 0x06a2f46f pthread_cond_wait + 48
3 com.adobe.ElementsOrganizer9 0x009422a7 Pt::CondVar::wait_(Pt::Mutex&, int) + 47
4 com.adobe.ElementsOrganizer9 0x00070001 PtBackground::start() + 85
5 com.adobe.ElementsOrganizer9 0x00946dbd Pt::ThreadStartInternal(void*) + 29
6 libSystem.B.dylib 0x069e685d _pthread_start + 345
7 libSystem.B.dylib 0x069e66e2 thread_start + 34
Thread 14: com.apple.CFSocket.private
0 libSystem.B.dylib 0x069d80c6 select$DARWIN_EXTSN + 10
1 com.apple.CoreFoundation 0x06d25c83 __CFSocketManager + 1091
2 libSystem.B.dylib 0x069e685d _pthread_start + 345
3 libSystem.B.dylib 0x069e66e2 thread_start + 34
Thread 15:
0 libSystem.B.dylib 0x069b90fa mach_msg_trap + 10
1 libSystem.B.dylib 0x069b9867 mach_msg + 68
2 ...ia.Flash Player.authplaylib 0x19b1163e ExternalPlayer_Initialize + 1865604
3 libSystem.B.dylib 0x069e685d _pthread_start + 345
4 libSystem.B.dylib 0x069e66e2 thread_start + 34
Thread 16:
0 libSystem.B.dylib 0x069b9142 semaphore_wait_signal_trap + 10
1 libSystem.B.dylib 0x069e6cfc _pthread_cond_wait + 1089
2 libSystem.B.dylib 0x06a2f46f pthread_cond_wait + 48
3 ...ia.Flash Player.authplaylib 0x1993dba6 0x19656000 + 3046310
4 ...ia.Flash Player.authplaylib 0x1995ff81 ExternalPlayer_Initialize + 90311
5 ...ia.Flash Player.authplaylib 0x1993df98 0x19656000 + 3047320
6 libSystem.B.dylib 0x069e685d _pthread_start + 345
7 libSystem.B.dylib 0x069e66e2 thread_start + 34
Thread 17:
0 libSystem.B.dylib 0x069b9142 semaphore_wait_signal_trap + 10
1 libSystem.B.dylib 0x069e6cfc _pthread_cond_wait + 1089
2 libSystem.B.dylib 0x06a2f46f pthread_cond_wait + 48
3 ...ia.Flash Player.authplaylib 0x1993dba6 0x19656000 + 3046310
4 ...ia.Flash Player.authplaylib 0x1995ff81 ExternalPlayer_Initialize + 90311
5 ...ia.Flash Player.authplaylib 0x1993df98 0x19656000 + 3047320
6 libSystem.B.dylib 0x069e685d _pthread_start + 345
7 libSystem.B.dylib 0x069e66e2 thread_start + 34
Thread 0 crashed with X86 Thread State (32-bit):
eax: 0xbfffe24c ebx: 0x0667ae71 ecx: 0x00000001 edx: 0x013ace48
edi: 0x11bb9800 esi: 0xbfffdff8 ebp: 0xbfffe018 esp: 0xbfffdfb8
ss: 0x0000001f efl: 0x00010202 eip: 0x0040fc1d cs: 0x00000017
ds: 0x0000001f es: 0x0000001f fs: 0x00000000 gs: 0x00000037
cr2: 0x066815e0
Binary Images:
0x1000 - 0x10d4fff +com.adobe.ElementsOrganizer9 9.0.2.(20101217.p.9699) (9.0.2) <A0489F88-C705-7C62-FE59-8A8EECB2DFD1> /Applications/Adobe Elements 9 Organizer.app/Contents/MacOS/Adobe Elements 9 Organizer
0x1ab0000 - 0x1b65fe7 libcrypto.0.9.7.dylib 0.9.7 (compatibility 0.9.7) <0B69B1F5-3440-B0BF-957F-E0ADD49F13CB> /usr/lib/libcrypto.0.9.7.dylib
0x1bab000 - 0x1bd1fff libssl.0.9.7.dylib 0.9.7 (compatibility 0.9.7) <32607000-7573-6D51-ABC3-420B4A0D6629> /usr/lib/libssl.0.9.7.dylib
0x1be0000 - 0x1be0ff7 com.apple.Carbon 150 (152) <9252D5F2-462D-2C15-80F3-109644D6F704> /System/Library/Frameworks/Carbon.framework/Versions/A/Carbon
0x1be3000 - 0x2217feb +AdobePDFL ??? (???) <FE54E313-3DE6-9491-DDBF-92F3D0CC5AE4> /Applications/Adobe Elements 9 Organizer.app/Contents/Frameworks/AdobePDFL.framework/Versions/A/AdobePDFL
0x2343000 - 0x2343ff7 com.apple.Cocoa 6.6 (???) <EA27B428-5904-B00B-397A-185588698BCC> /System/Library/Frameworks/Cocoa.framework/Versions/A/Cocoa
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0x167ee000 - 0x16820fe3 libTrueTypeScaler.dylib ??? (???) <6E9D1A50-330E-F1F4-F93D-9ECC8A61B21A> /System/Library/Frameworks/ApplicationServices.framework/Frameworks/ATS.framework/Resourc es/libTrueTypeScaler.dylib
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0x185bb000 - 0x18672ff7 +Photoshop Adapter ??? (???) <860F71FC-FA0A-EF68-1B79-91A1F55DFB2E> /Applications/Adobe Elements 9 Organizer.app/Contents/Plug-Ins/Organizer Only/Photoshop Adapter.plugin/Contents/MacOS/Photoshop Adapter
0x1879d000 - 0x18feefe7 +com.adobe.CameraRaw 6.1 (250) (6.1.0f250) <3A299A4B-A870-ED39-01E7-BC3B8CF56198> /Library/Application Support/Adobe/Plug-Ins/Elements 9/File Formats/Camera Raw.plugin/Contents/MacOS/Camera Raw
0x1936f000 - 0x194b1fe7 +com.adobe.ols.library 4.0 (4.0) <060FE05E-3C15-D620-D054-91EED2628F5C> /Applications/Adobe Elements 9 Organizer.app/Contents/Frameworks/AdobeOLS.framework/AdobeOLS
0x19656000 - 0x19cf8fef +com.macromedia.Flash Player.authplaylib 10.0.2.31 (1.0.1d333) <E0851D48-16C9-4BDC-B3A7-7BAC9E7638F5> /Applications/Adobe Elements 9 Organizer.app/Contents/Frameworks/authplaylib.bundle/Contents/MacOS/AuthPlayLib
0x20000000 - 0x20098fe7 edu.mit.Kerberos 6.5.10 (6.5.10) <8B83AFF3-C074-E47C-4BD0-4546EED0D1BC> /System/Library/Frameworks/Kerberos.framework/Versions/A/Kerberos
0x40000000 - 0x400d1fe7 +AdobeJP2K ??? (???) <EF392886-5A95-6A96-C95D-43DA0322925C> /Applications/Adobe Elements 9 Organizer.app/Contents/Frameworks/AdobeJP2K.framework/Versions/A/AdobeJP2K
0x64b00000 - 0x64b07ff3 com.apple.print.framework.Print 6.1 (237.1) <F5AAE53D-5530-9004-A9E3-2C1690C5328E> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/Print.framework/Version s/A/Print
0x8fe00000 - 0x8fe4162b dyld 132.1 (???) <A4F6ADCC-6448-37B4-ED6C-ABB2CD06F448> /usr/lib/dyld
0xb0000000 - 0xb000fff8 +com.adobe.ahclientframework 1.5.0.30 (1.5.0.30) <24B39C2F-79B0-BDE3-C6D0-1F0E943070C7> /Applications/Adobe Elements 9 Organizer.app/Contents/Frameworks/ahclient.framework/Versions/A/ahclient
0xfa100000 - 0xfa192fe7 com.apple.print.framework.PrintCore 6.3 (312.7) <7410D1B2-655D-68DA-D4B9-2C65747B6817> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/PrintCore. framework/Versions/A/PrintCore
0xffff0000 - 0xffff1fff libSystem.B.dylib ??? (???) <62291026-D016-705D-DC1E-FC2B09D47DE5> /usr/lib/libSystem.B.dylib
Model: MacBookPro4,1, BootROM MBP41.00C1.B03, 2 processors, Intel Core 2 Duo, 2.4 GHz, 2 GB, SMC 1.27f3
Graphics: NVIDIA GeForce 8600M GT, GeForce 8600M GT, PCIe, 256 MB
Memory Module: global_name
AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0x8C), Broadcom BCM43xx 1.0 (5.10.131.36.1)
Bluetooth: Version 2.3.8f7, 2 service, 12 devices, 1 incoming serial ports
Network Service: AirPort, AirPort, en1
Serial ATA Device: Hitachi HTS542525K9SA00, 232.89 GB
Parallel ATA Device: MATSHITADVD-R UJ-867
USB Device: Built-in iSight, 0x05ac (Apple Inc.), 0x8502, 0xfd400000
USB Device: ExpCard Adpt, 0x0781 (SanDisk Corporation), 0xb6d0, 0xfa300000
USB Device: Apple Internal Keyboard / Trackpad, 0x05ac (Apple Inc.), 0x0231, 0x5d200000
USB Device: IR Receiver, 0x05ac (Apple Inc.), 0x8242, 0x5d100000
USB Device: BRCM2046 Hub, 0x0a5c (Broadcom Corp.), 0x4500, 0x1a100000
USB Device: Bluetooth USB Host Controller, 0x05ac (Apple Inc.), 0x820f, 0x1a110000
I have already looked on previous threads concerning the same problem and have tried to do several things including
- uninstall and reinstalling the software
- running the elements on OS safemode
- running elements from a different user account
- repair permission on the hard drive
- repair catalog
- removed both com.adobe.ElementsOrganizer9.plist and com.Adobe.Elements Organizer.9.0.plist
The day before the crash, I upgraded to iphoto '11 from 'iphoto 08, so I could import my iphoto catalog into my elements catalog. As a result, the size of the catalog grew but I don't if that has anything to do with this problem. I have also tried to create a new catalog when opening organizer and pressing the <Shift>, <Option> and <Command> keys. However the program still will not load even with a new catalog. Does any one have any further suggestions on how I could get elements organizer to run again from my computer? Thanks.Trying renaming your contacts.xml file. To access the file, you need to go - Macintosh HD/Library/Application Support/adobe/elements organizer/organizer/settings I just named it "renamedfile.xml". A new contacts file will appear after you reopen the program.
I've had this problem a few times and renamed this file (after a support person from Adobe told me to the first time). It opens after I remaned it.
The contacts function of the organizer doesn't seem to be a stable. It always deletes entries that I want to add in.
Hope this helps -
Problem with Photoshop Elements 10 organizer
My Photoshop Elements 10 organizer will not let me use any of the features. I have a number of photos that show up when I open the organizer, but it won't let me scroll through them. Whenever I try to move through the photos with my mouse, it keeps jumping back to the top of the photos. Also, when I try to open the "file" or "edit" etc, it just flashes quickly the things in that section and goes off so quickly I can't select anything. I don't seem to have this problem in the editor portion of the program. Really frustrating.
Hi Peggy,
Windows
Hold down the Alt + Ctrl + Shift keys as you click on the icon to open Elements. When asked if you want to delete the settings file, say yes.
Reset the preferences as above.
Close Elements and let the file regenerate.
Mac
Hold down the Opt + Cmd + Shift keys as you click on the icon to open Elements. When asked if you want to delete the settings file, say yes.
Reset the preferences as above.
Close Elements and let the file regenerate.
Also, if you using windows , try the following steps:
Right click on the PSE icon and select run as administrative. -
PS Elements 8 Organizer naming with Shot Date. Can you help?
I have thousands of photo files using Shot Date format "YYYYMMDD-001.jpg". The PS Elements 8 Organizer offers renaming by Shot Date "YYYY MM DD_0001.jpg" and the Edit / Process Multiple Files offers manually renaming to "YYYYMMDD001.jpg" but not by reading the Shot Date. The former format has spaces between the year, month, and date; while the latter does not. How can I import files using Shot Date and the naming convention "YYYYMMDD-001" etc.?
Also, the Shot Date format of naming does not seem to be available when importing from a file folder, only from a camera or card reader. How can I import using Shot Date renaming conventions when importing/renaming from a hard drive file folder?
Thanks.When using two cameras for a particular shoot and wanting to import and sequence the by date and time the shots from both, it seems, again, that PS Elements does not provide a means to do so. Windows will simply rank by date and time the photo files. If then PS would provide a naming convention, the shots would all be sequenced chronologically.
Can you recommend a photo organizer which provides more flexibility?
Thanks. -
Photoshop Elements 11 organizer stops working after about 15 minutes with windows 7??
I've uninstalled and reinstalled, changed preferences, removed preferences, added administrator priviledges with full control to several screens, turned over my screen to Dipanjan, Adobe Rep and still does exactly the same thing. Very frustrating! Anyone else getting this windows pop up screen " Photoshop Elements 11 organizer has stopped working" ?
If I don't resolve this soon, I'm going back to PSE 10 and I guess I'll just have to eat the money wasted on it.
Finally resolution!
Three separate days totaling about 8-10 hours of chat then another 3 or more hours in chat about this issue today with 3 different people. Finally got to Vijay, who said to:
click on edit in the organizer,
go to preferences,
click on media anaylsis,
uncheck all the boxes.
That did it!!! Less than two minutes, done! No more problems. I can't imagine how much of Adobe's and my time and productivity was wasted going through all the laborious steps, often times repeating the same procedures when I got some one new, only to start all over again.
Many thanks Vijay. You suceeded where so many others failed!
I sincerely hope if anyone else suffers this dilemma, this will instantly resolve it for you and avoid the extreme frustration and agony I went through.
Cheers!
Message was edited by: anikonriderErnie, it shouldn't be required. This is a scientific process, a test to find the origin of the issue. If there is something wrong with the catalog, we can try to repair it, but the fact is there are many possible causes to such behavior and we have to start somewhere. Here is a more complete list of the steps you can take to counter this kind of issue: http://helpx.adobe.com/photoshop-elements/kb/troubleshoot-system-errors-freezes-photoshop. html
Is everyone here getting a blue screen from the OS? If so, there are much greater problems at hand than it is possible for an application on your computer to cause. Blue Screen errors are caused by hardware issues. Sometimes it is physically faulty parts, but most of the time it is some sort of driver conflict (generally just an old version that needs to be updated). Make sure you have the latest drivers installed for major hardware components, such as your video card. DO NOT rely on your OS to get the current versions of the drivers. Go to the manufacturer's website and download them directly. -
Help with Photoshop Elements 9 Organizer
I need some help with my new Photoshop Elements 9 Organizer.
I have not had previous versions of Photoshop, this was a brand new installation. I had previously used Kodak software which came with my camera to organize and edit pictures.
My PC is approximately 6 years old. I have a 2.2 ghz processor and 1.5 GB of RAM. I am running Windows XP Home Edition, Version 2002, Service Pack 3.
The software seemed to install just fine. I then imported some pictures from my Kodak folders into the Photoshop Organizer. After importing pictures I then received the following error message:
'Elements 9 Organizer has encountered a problem and needs to close. We are sorry for the inconvenience.'
If I remove the pictures from the catalog, I no longer get the error message. As soon as I import any pictures, however, I get the error and the software closes. When I reopen the organizer I get the same error after after about 15 seconds
I have tried the following:
uninstalled an re-installed twice
turned off the automatic backup to photoshop.com
I did come across thread 769749 (http://forums.adobe.com/thread/769749) that offered some advice. Based on that, I optimized my catalog (which was empty), repaired my catalog (which was empty). I also created a new catalog and removed the existing (empty) catalog.
All of these efforts have not worked. Each time I try something, as soon as I import any pictures into the catalog, I get 'Elements 9 Organizer has encountered a problem and needs to close. We are sorry for the inconvenience.'
This is brand new software that I am unable to use.
Adobe, please help.Answers to following queries would help-
* Are you able to import images into Organizer from folder other than your Kodak folders?
* Is your problem happening for importing from a specific set of folders only?
* Is your problematic folder having any video files in it which you are importing into Organizer? -
Photoshop Elements 9 Organizer for Mac crashes
I have Photoshop Elements 9 installed on my Mac. It worked just fine till a few days ago after I did some weeding of duplicates. Since then, whenever I try opening it it closes when the credits page appears. I get a message, which I don't understand. I uninstalled and reinstalled the program but it still crashes immediately. I don't know what to do? Here's the error message:
Process: Adobe Elements 9 Organizer [2890]
Path: /Applications/Adobe Elements 9 Organizer.app/Contents/MacOS/Adobe Elements 9 Organizer
Identifier: com.adobe.ElementsOrganizer9
Version: 9.0.(20100905.m.9093) (9.0)
Code Type: X86 (Native)
Parent Process: launchd [366]
Interval Since Last Report: 534 sec
Crashes Since Last Report: 1
Per-App Interval Since Last Report: 11 sec
Per-App Crashes Since Last Report: 1
Date/Time: 2011-02-27 19:02:06.292 -0800
OS Version: Mac OS X 10.5.8 (9L31a)
Report Version: 6
Anonymous UUID: AAE2153B-50D9-493A-A39F-198BB94AD819
Exception Type: EXC_BAD_INSTRUCTION (SIGILL)
Exception Codes: 0x0000000000000001, 0x0000000000000000
Crashed Thread: 0
Thread 0 Crashed:
0 com.adobe.ElementsOrganizer9 0x0040f601 PtContactBookParserErrorHandler::fatalError(QXmlParseException const&) + 1
1 QtXml 0x06118c8b QXmlSimpleReaderPrivate::parseReference() + 571
2 QtXml 0x06119613 QXmlSimpleReaderPrivate::parseAttValue() + 611
3 QtXml 0x061197fa QXmlSimpleReaderPrivate::parseAttribute() + 234
4 QtXml 0x0612192d QXmlSimpleReaderPrivate::parseElement() + 1229
5 QtXml 0x061209de QXmlSimpleReaderPrivate::parseContent() + 1070
6 QtXml 0x061218b6 QXmlSimpleReaderPrivate::parseElement() + 1110
7 QtXml 0x061209de QXmlSimpleReaderPrivate::parseContent() + 1070
8 QtXml 0x061218b6 QXmlSimpleReaderPrivate::parseElement() + 1110
9 QtXml 0x06121e14 QXmlSimpleReaderPrivate::parseBeginOrContinue(int, bool) + 196
10 QtXml 0x061222f3 QXmlSimpleReader::parse(QXmlInputSource const*, bool) + 163
11 QtXml 0x0610f440 QXmlSimpleReader::parse(QXmlInputSource const&) + 32
12 com.adobe.ElementsOrganizer9 0x0049eba2 PtContactBook::load() + 340
13 com.adobe.ElementsOrganizer9 0x0050b958 PtEmailCompose::slotBuildShares() + 264
14 com.adobe.ElementsOrganizer9 0x0050ea30 PtEmailCompose::PtEmailCompose(QWidget*, PtEmailPanelView*, bool, bool, QString const&, bool) + 6548
15 com.adobe.ElementsOrganizer9 0x0053301a PtEmailPanelView::PtEmailPanelView(QWidget*) + 418
16 com.adobe.ElementsOrganizer9 0x004ef449 PtDesktop::PtDesktop(QWidget*, PtController*, QMenuBar*, QWidget*) + 5471
17 com.adobe.ElementsOrganizer9 0x0058dab3 PtMainWindow::PtMainWindow(PtController*, QWidget*, char const*) + 1781
18 com.adobe.ElementsOrganizer9 0x000402b0 PtController::init(std::pair<QString, QString>) + 2092
19 com.adobe.ElementsOrganizer9 0x00034554 PtApplication::init() + 10420
20 com.adobe.ElementsOrganizer9 0x000283fa main + 7020
21 com.adobe.ElementsOrganizer9 0x000036b6 start + 54
Thread 1:
0 libSystem.B.dylib 0x9782e9c6 kevent + 10
1 libSystem.B.dylib 0x9782f155 _pthread_start + 321
2 libSystem.B.dylib 0x9782f012 thread_start + 34
Thread 2:
0 libSystem.B.dylib 0x977fe2ae semaphore_wait_signal_trap + 10
1 libSystem.B.dylib 0x978302c6 _pthread_cond_wait + 1267
2 libSystem.B.dylib 0x97875539 pthread_cond_wait + 48
3 com.adobe.amt.services 0x0b307222 C_AMTUISwitchSuppressUpdates + 16864
4 com.adobe.amt.services 0x0b300204 C_EULA_SetState + 2166
5 com.adobe.amt.services 0x0b307288 C_AMTUISwitchSuppressUpdates + 16966
6 libSystem.B.dylib 0x9782f155 _pthread_start + 321
7 libSystem.B.dylib 0x9782f012 thread_start + 34
Thread 3:
0 libSystem.B.dylib 0x9780544e __semwait_signal + 10
1 com.adobe.ElementsOrganizer9 0x00a2499b ScObjects::Thread::sleep(unsigned int) + 59
2 com.adobe.ElementsOrganizer9 0x00a0c873 ScObjects::BridgeTalkThread::run() + 163
3 com.adobe.ElementsOrganizer9 0x00a24aa8 ScObjects::Thread::go(void*) + 168
4 libSystem.B.dylib 0x9782f155 _pthread_start + 321
5 libSystem.B.dylib 0x9782f012 thread_start + 34
Thread 4:
0 libSystem.B.dylib 0x9780544e __semwait_signal + 10
1 libSystem.B.dylib 0x9782fdcd pthread_cond_wait$UNIX2003 + 73
2 ...ple.CoreServices.CarbonCore 0x93f75de3 TSWaitOnCondition + 126
3 ...ple.CoreServices.CarbonCore 0x93f54c36 TSWaitOnConditionTimedRelative + 202
4 ...ple.CoreServices.CarbonCore 0x93f75a60 MPWaitOnQueue + 208
5 AdobeACE 0x032c76f1 0x328d000 + 239345
6 AdobeACE 0x032c70ed 0x328d000 + 237805
7 ...ple.CoreServices.CarbonCore 0x93f73fbb PrivateMPEntryPoint + 56
8 libSystem.B.dylib 0x9782f155 _pthread_start + 321
9 libSystem.B.dylib 0x9782f012 thread_start + 34
Thread 5:
0 libSystem.B.dylib 0x9780544e __semwait_signal + 10
1 libSystem.B.dylib 0x9782fdcd pthread_cond_wait$UNIX2003 + 73
2 ...ple.CoreServices.CarbonCore 0x93f75de3 TSWaitOnCondition + 126
3 ...ple.CoreServices.CarbonCore 0x93f54c36 TSWaitOnConditionTimedRelative + 202
4 ...ple.CoreServices.CarbonCore 0x93f75a60 MPWaitOnQueue + 208
5 com.adobe.CameraRaw 0x214e2158 0x212e1000 + 2101592
6 com.adobe.CameraRaw 0x214e1a56 0x212e1000 + 2099798
7 ...ple.CoreServices.CarbonCore 0x93f73fbb PrivateMPEntryPoint + 56
8 libSystem.B.dylib 0x9782f155 _pthread_start + 321
9 libSystem.B.dylib 0x9782f012 thread_start + 34
Thread 6:
0 libSystem.B.dylib 0x9780544e __semwait_signal + 10
1 libSystem.B.dylib 0x9782fdcd pthread_cond_wait$UNIX2003 + 73
2 com.adobe.CameraRaw 0x21326dca 0x212e1000 + 286154
3 com.adobe.CameraRaw 0x2164ccd4 EntryFM + 894068
4 com.adobe.CameraRaw 0x213e7606 0x212e1000 + 1074694
5 libSystem.B.dylib 0x9782f155 _pthread_start + 321
6 libSystem.B.dylib 0x9782f012 thread_start + 34
Thread 7:
0 libSystem.B.dylib 0x977fe266 mach_msg_trap + 10
1 libSystem.B.dylib 0x97805a5c mach_msg + 72
2 com.apple.CoreFoundation 0x94376e7e CFRunLoopRunSpecific + 1790
3 com.apple.CoreFoundation 0x94377b04 CFRunLoopRun + 84
4 com.adobe.ols.library 0x22005524 OLSHTTPTransaction::Execute() + 5260
5 com.adobe.ols.library 0x22023b67 OLSServiceTask::PerformMessageExchangeServerPOST(OLSAutoRefPtr<OLSElement> const&, OLSAutoRefPtr<OLSElement> const&) + 1811
6 com.adobe.ols.library 0x22024f00 OLSServiceTask::PerformMessageExchangeServer(OLSAutoRefPtr<OLSElement> const&, OLSAutoRefPtr<OLSElement> const&) + 3194
7 com.adobe.ols.library 0x2202778f OLSServiceTask::ProcessUnhandledMessageList(OLSAutoRefPtr<OLSElement> const&, OLSAutoRefPtr<OLSElement> const&, OLSAutoRefPtr<OLSElement> const&, OLSMessageOrigin) + 2661
8 com.adobe.ols.library 0x21fd5b82 OLSClientSession::ProcessUnhandledMessageList(OLSAutoRefPtr<OLSElement> const&, OLSAutoRefPtr<OLSElement> const&, OLSAutoRefPtr<OLSElement> const&, OLSMessageOrigin) + 80
9 com.adobe.ols.library 0x21fdfa62 OLSClientSession::ProcessMessageList(OLSAutoRefPtr<OLSElement> const&, OLSAutoRefPtr<OLSElement> const&, OLSMessageOrigin) + 3150
10 com.adobe.ols.library 0x22026678 OLSServiceTask::ExecuteStateMessageExchangeServer() + 536
11 com.adobe.ols.library 0x2201dbc8 OLSServiceTask::ExecuteInternal() + 1392
12 com.adobe.ols.library 0x220409c9 OLSTask::Execute() + 437
13 com.adobe.ols.library 0x22042640 OLSWorkerThreadTaskManager::ProcessTasks(OLSTaskThread*) + 1440
14 com.adobe.ols.library 0x2204102b OLSTaskThread::Run() + 27
15 com.adobe.ols.library 0x22063627 OLSThread::ThreadProc(void*) + 29
16 ...ple.CoreServices.CarbonCore 0x93f73fbb PrivateMPEntryPoint + 56
17 libSystem.B.dylib 0x9782f155 _pthread_start + 321
18 libSystem.B.dylib 0x9782f012 thread_start + 34
Thread 8:
0 libSystem.B.dylib 0x977fe2ae semaphore_wait_signal_trap + 10
1 libSystem.B.dylib 0x978302c6 _pthread_cond_wait + 1267
2 libSystem.B.dylib 0x97875539 pthread_cond_wait + 48
3 QtCore 0x05018d36 QWaitCondition::wait(QMutex*, unsigned long) + 278
4 QtNetwork 0x05e97446 QHostInfoAgent::run() + 566
5 QtCore 0x05017d6b QThreadPrivate::start(void*) + 187
6 libSystem.B.dylib 0x9782f155 _pthread_start + 321
7 libSystem.B.dylib 0x9782f012 thread_start + 34
Thread 9:
0 libSystem.B.dylib 0x97873412 __sigwait + 10
1 com.adobe.ElementsOrganizer9 0x00945aad Pt::ThreadStartInternal(void*) + 29
2 libSystem.B.dylib 0x9782f155 _pthread_start + 321
3 libSystem.B.dylib 0x9782f012 thread_start + 34
Thread 10:
0 libSystem.B.dylib 0x977fe2ae semaphore_wait_signal_trap + 10
1 libSystem.B.dylib 0x978302c6 _pthread_cond_wait + 1267
2 libSystem.B.dylib 0x97875539 pthread_cond_wait + 48
3 com.adobe.ElementsOrganizer9 0x00940f97 Pt::CondVar::wait_(Pt::Mutex&, int) + 47
4 com.adobe.ElementsOrganizer9 0x0006fa01 PtBackground::start() + 85
5 com.adobe.ElementsOrganizer9 0x00945aad Pt::ThreadStartInternal(void*) + 29
6 libSystem.B.dylib 0x9782f155 _pthread_start + 321
7 libSystem.B.dylib 0x9782f012 thread_start + 34
Thread 11:
0 libSystem.B.dylib 0x977fe2ae semaphore_wait_signal_trap + 10
1 libSystem.B.dylib 0x978302c6 _pthread_cond_wait + 1267
2 libSystem.B.dylib 0x97875539 pthread_cond_wait + 48
3 com.adobe.ElementsOrganizer9 0x00940f97 Pt::CondVar::wait_(Pt::Mutex&, int) + 47
4 com.adobe.ElementsOrganizer9 0x0006fa01 PtBackground::start() + 85
5 com.adobe.ElementsOrganizer9 0x00945aad Pt::ThreadStartInternal(void*) + 29
6 libSystem.B.dylib 0x9782f155 _pthread_start + 321
7 libSystem.B.dylib 0x9782f012 thread_start + 34
Thread 12:
0 libSystem.B.dylib 0x9784d6fa select$DARWIN_EXTSN + 10
1 libSystem.B.dylib 0x9782f155 _pthread_start + 321
2 libSystem.B.dylib 0x9782f012 thread_start + 34
Thread 13:
0 libSystem.B.dylib 0x977fe266 mach_msg_trap + 10
1 libSystem.B.dylib 0x97805a5c mach_msg + 72
2 ...ia.Flash Player.authplaylib 0x227ae63e ExternalPlayer_Initialize + 1865604
3 libSystem.B.dylib 0x9782f155 _pthread_start + 321
4 libSystem.B.dylib 0x9782f012 thread_start + 34
Thread 14:
0 libSystem.B.dylib 0x977fe2ae semaphore_wait_signal_trap + 10
1 libSystem.B.dylib 0x978302c6 _pthread_cond_wait + 1267
2 libSystem.B.dylib 0x97875539 pthread_cond_wait + 48
3 ...ia.Flash Player.authplaylib 0x225daba6 0x222f3000 + 3046310
4 ...ia.Flash Player.authplaylib 0x225fcf81 ExternalPlayer_Initialize + 90311
5 ...ia.Flash Player.authplaylib 0x225daf98 0x222f3000 + 3047320
6 libSystem.B.dylib 0x9782f155 _pthread_start + 321
7 libSystem.B.dylib 0x9782f012 thread_start + 34
Thread 15:
0 libSystem.B.dylib 0x977fe2ae semaphore_wait_signal_trap + 10
1 libSystem.B.dylib 0x978302c6 _pthread_cond_wait + 1267
2 libSystem.B.dylib 0x97875539 pthread_cond_wait + 48
3 ...ia.Flash Player.authplaylib 0x225daba6 0x222f3000 + 3046310
4 ...ia.Flash Player.authplaylib 0x225fcf81 ExternalPlayer_Initialize + 90311
5 ...ia.Flash Player.authplaylib 0x225daf98 0x222f3000 + 3047320
6 libSystem.B.dylib 0x9782f155 _pthread_start + 321
7 libSystem.B.dylib 0x9782f012 thread_start + 34
Thread 0 crashed with X86 Thread State (32-bit):
eax: 0xbfffe2dc ebx: 0x06110e71 ecx: 0x00000001 edx: 0x013a8b48
edi: 0x0bc77a00 esi: 0xbfffdcc8 ebp: 0xbfffdce8 esp: 0xbfffdc88
ss: 0x0000001f efl: 0x00010202 eip: 0x0040f601 cs: 0x00000017
ds: 0x0000001f es: 0x0000001f fs: 0x00000000 gs: 0x00000037
cr2: 0x06118a50
Binary Images:
0x1000 - 0x10d0fff +com.adobe.ElementsOrganizer9 9.0.(20100905.m.9093) (9.0) <fab5fb9249357dc6ab9f9a8ba2259ee3> /Applications/Adobe Elements 9 Organizer.app/Contents/MacOS/Adobe Elements 9 Organizer
0x1aab000 - 0x20dffeb +AdobePDFL ??? (???) <fe54e3133de69491ddbf92f3d0cc5ae4> /Applications/Adobe Elements 9 Organizer.app/Contents/Frameworks/AdobePDFL.framework/Versions/A/AdobePDFL
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0x90ff4000 - 0x91073ff5 com.apple.SearchKit 1.2.2 (1.2.2) <3b5f3ab6a363a4d8a2bbbf74213ab0e5> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/SearchKit.framewo rk/Versions/A/SearchKit
0x910b5000 - 0x91207ff3 com.apple.audio.toolbox.AudioToolbox 1.5.3 (1.5.3) /System/Library/Frameworks/AudioToolbox.framework/Versions/A/AudioToolbox
0x91208000 - 0x91233fe7 libauto.dylib ??? (???) <4f3e58cb81da07a1662c1f647ce30225> /usr/lib/libauto.dylib
0x91234000 - 0x9123afff com.apple.print.framework.Print 218.0.3 (220.2) <8c541d587e4068a5fe5a5ce8ee208516> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/Print.framework/Version s/A/Print
0x9123b000 - 0x9140cff3 com.apple.security 5.0.6 (37592) <0b25e1e4cc34431630f01edb3fdf54d1> /System/Library/Frameworks/Security.framework/Versions/A/Security
0x9140d000 - 0x9142aff7 com.apple.QuickLookFramework 1.3.1 (170.9) /System/Library/Frameworks/QuickLook.framework/Versions/A/QuickLook
0x9170f000 - 0x917d6ff2 com.apple.vImage 3.0 (3.0) /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vImage.framework/Ve rsions/A/vImage
0x917f6000 - 0x91806ffc com.apple.LangAnalysis 1.6.5 (1.6.5) <d057feb38163121ffd871c564c692804> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/LangAnalys is.framework/Versions/A/LangAnalysis
0x91807000 - 0x9188eff7 libsqlite3.0.dylib ??? (???) <aaaf72c093e13f34b96e2688b95bdb4a> /usr/lib/libsqlite3.0.dylib
0x92790000 - 0x92e30fef com.apple.CoreGraphics 1.409.7 (???) <7b65edcce394f39b6a1954d5e30bc34c> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/CoreGraphi cs.framework/Versions/A/CoreGraphics
0x92e31000 - 0x92e39fff com.apple.DiskArbitration 2.2.1 (2.2.1) <ba64dd6ada417b5e7be736957f380bca> /System/Library/Frameworks/DiskArbitration.framework/Versions/A/DiskArbitration
0x93033000 - 0x93033ffa com.apple.CoreServices 32 (32) <2fcc8f3bd5bbfc000b476cad8e6a3dd2> /System/Library/Frameworks/CoreServices.framework/Versions/A/CoreServices
0x93039000 - 0x930b6fef libvMisc.dylib ??? (???) /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.framework/Ve rsions/A/libvMisc.dylib
0x93310000 - 0x93310ff8 com.apple.ApplicationServices 34 (34) <8f910fa65f01d401ad8d04cc933cf887> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/ApplicationServices
0x93311000 - 0x93619fe7 com.apple.HIToolbox 1.5.6 (???) <eece3cb8aa0a4e6843fcc1500aca61c5> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/HIToolbox.framework/Ver sions/A/HIToolbox
0x93666000 - 0x93669fff com.apple.help 1.1 (36) <b507b08e484cb89033e9cf23062d77de> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/Help.framework/Versions /A/Help
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0x93710000 - 0x93710ff8 com.apple.Cocoa 6.5 (???) <e064f94d969ce25cb7de3cfb980c3249> /System/Library/Frameworks/Cocoa.framework/Versions/A/Cocoa
0x93711000 - 0x93716fff com.apple.CommonPanels 1.2.4 (85) <ea0665f57cd267609466ed8b2b20e893> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/CommonPanels.framework/ Versions/A/CommonPanels
0x93717000 - 0x937c9ffb libcrypto.0.9.7.dylib ??? (???) <d02f7e5b8a68813bb7a77f5edb34ff9d> /usr/lib/libcrypto.0.9.7.dylib
0x93811000 - 0x9381dffe libGL.dylib ??? (???) /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGL.dylib
0x93885000 - 0x93887ff5 libRadiance.dylib ??? (???) <276f13ab6429e05b093a8dda251e3b53> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ImageIO.fr amework/Versions/A/Resources/libRadiance.dylib
0x938a0000 - 0x938abfe7 libCSync.A.dylib ??? (???) <06652e36188190ec04d294f49c68f28a> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/CoreGraphi cs.framework/Versions/A/Resources/libCSync.A.dylib
0x938ac000 - 0x938e3fff com.apple.SystemConfiguration 1.9.2 (1.9.2) <41d5aeffefc6d19d471f51ae0b15024f> /System/Library/Frameworks/SystemConfiguration.framework/Versions/A/SystemConfiguration
0x938e4000 - 0x9398bfeb com.apple.QD 3.11.57 (???) <35f058678972d42b88ebdf652df79956> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/QD.framewo rk/Versions/A/QD
0x93d49000 - 0x93d49ffd com.apple.vecLib 3.4.2 (vecLib 3.4.2) /System/Library/Frameworks/vecLib.framework/Versions/A/vecLib
0x93d4a000 - 0x93d4affd com.apple.Accelerate.vecLib 3.4.2 (vecLib 3.4.2) /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.framework/Ve rsions/A/vecLib
0x93f2b000 - 0x94205ff3 com.apple.CoreServices.CarbonCore 786.16 (786.16) <60b518e4ad02b91826240199a6311286> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/CarbonCore.framew ork/Versions/A/CarbonCore
0x94206000 - 0x942e6fff libobjc.A.dylib ??? (???) <3ca288b625a47bbcfe378158e4dc328f> /usr/lib/libobjc.A.dylib
0x942e7000 - 0x94303ff3 com.apple.CoreVideo 1.6.1 (48.6) <186cb311c17ea8714e918273c86d3c13> /System/Library/Frameworks/CoreVideo.framework/Versions/A/CoreVideo
0x94304000 - 0x94437fe7 com.apple.CoreFoundation 6.5.7 (476.19) <a332c8f45529ee26d2e9c36d0c723bad> /System/Library/Frameworks/CoreFoundation.framework/Versions/A/CoreFoundation
0x9449f000 - 0x944beffa libJPEG.dylib ??? (???) <d23f3f3b9d168bf32f89449f83fa07f7> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ImageIO.fr amework/Versions/A/Resources/libJPEG.dylib
0x94564000 - 0x94564ffb com.apple.installserver.framework 1.0 (8) /System/Library/PrivateFrameworks/InstallServer.framework/Versions/A/InstallServer
0x9457d000 - 0x946c5ff7 com.apple.ImageIO.framework 2.0.7 (2.0.7) <acf821a3c418fdc86ef02b654366f5f6> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ImageIO.fr amework/Versions/A/ImageIO
0x9476a000 - 0x947c3ff7 libGLU.dylib ??? (???) <64d010e31d7596bd8f9edc6e027d1d0c> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGLU.dylib
0x947c4000 - 0x94820ff7 com.apple.htmlrendering 68 (1.1.3) <fe87a9dede38db00e6c8949942c6bd4f> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/HTMLRendering.framework /Versions/A/HTMLRendering
0x94b05000 - 0x94b0efff com.apple.speech.recognition.framework 3.7.24 (3.7.24) <17537dd39882e07142db9e5c2db170b8> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/SpeechRecognition.frame work/Versions/A/SpeechRecognition
0x94b0f000 - 0x94b37ff7 com.apple.shortcut 1.0.1 (1.0) <37e4b08cfaf9edb08b8682a06c4ec844> /System/Library/PrivateFrameworks/Shortcut.framework/Versions/A/Shortcut
0x94b6a000 - 0x94bc7ffb libstdc++.6.dylib ??? (???) <04b812dcec670daa8b7d2852ab14be60> /usr/lib/libstdc++.6.dylib
0x94bc8000 - 0x94bdefff com.apple.DictionaryServices 1.0.0 (1.0.0) <ad0aa0252e3323d182e17f50defe56fc> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/DictionaryService s.framework/Versions/A/DictionaryServices
0x94bdf000 - 0x94cc0ff7 libxml2.2.dylib ??? (???) <b3bc0b280c36aa17ac477b4da56cd038> /usr/lib/libxml2.2.dylib
0x94cc1000 - 0x94ccfffd libz.1.dylib ??? (???) <5ddd8539ae2ebfd8e7cc1c57525385c7> /usr/lib/libz.1.dylib
0x94cd0000 - 0x94d77fec com.apple.CFNetwork 438.16 (438.16) <dbf00ca36a09edfae60ec44f9d7a9ef9> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/CFNetwork.framewo rk/Versions/A/CFNetwork
0x94dd1000 - 0x94ec5ff4 libiconv.2.dylib ??? (???) <c508c60fafca17824c0017b2e4369802> /usr/lib/libiconv.2.dylib
0x94ec6000 - 0x94f81fe3 com.apple.CoreServices.OSServices 228.1 (228.1) <76fdc146b4d9937f9c5cbaa1512e0023> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/OSServices.framew ork/Versions/A/OSServices
0x94f82000 - 0x94ffcff8 com.apple.print.framework.PrintCore 5.5.4 (245.6) <9ae833544b8249984c07544dbe6a97fa> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/PrintCore. framework/Versions/A/PrintCore
0x94ffd000 - 0x9500cfff libsasl2.2.dylib ??? (???) <0ae9f3c08d8508d9dba56324c60ceb63> /usr/lib/libsasl2.2.dylib
0x9500d000 - 0x95014fff com.apple.agl 3.0.9 (AGL-3.0.9) <5a57ce58f8adb7825e1adb9f7cdea151> /System/Library/Frameworks/AGL.framework/Versions/A/AGL
0x95b4d000 - 0x95f0bfea libLAPACK.dylib ??? (???) /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.framework/Ve rsions/A/libLAPACK.dylib
0x95f0c000 - 0x95f66ff7 com.apple.CoreText 2.0.5 (???) <5483518a613464d043455ac661a9dcbe> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/CoreText.f ramework/Versions/A/CoreText
0x95f67000 - 0x95f6efe9 libgcc_s.1.dylib ??? (???) <f53c808e87d1184c0f9df63aef53ce0b> /usr/lib/libgcc_s.1.dylib
0x95faa000 - 0x95fbafff com.apple.speech.synthesis.framework 3.7.1 (3.7.1) <9a71429c74ed6ca43eb35e1f78471b2e> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/SpeechSynt hesis.framework/Versions/A/SpeechSynthesis
0x95fbb000 - 0x95ffdfef com.apple.NavigationServices 3.5.2 (163) <7f4f1766414a511bf5bc68920ac85a88> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/NavigationServices.fram ework/Versions/A/NavigationServices
0x95ffe000 - 0x96005ff7 libCGATS.A.dylib ??? (???) <29154398dbefc2a1a97715e5af1e3552> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/CoreGraphi cs.framework/Versions/A/Resources/libCGATS.A.dylib
0x96006000 - 0x9600afff libGIF.dylib ??? (???) <36f7b0255a81d97c7b360c3b11b4e462> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ImageIO.fr amework/Versions/A/Resources/libGIF.dylib
0x9600c000 - 0x960bcfff edu.mit.Kerberos 6.0.14 (6.0.14) <673f107cdae80c084774a27bc7bc46c1> /System/Library/Frameworks/Kerberos.framework/Versions/A/Kerberos
0x960c3000 - 0x960e7fff libxslt.1.dylib ??? (???) <adfe90a3d564d824d5ae0fa6df8d6c3f> /usr/lib/libxslt.1.dylib
0x960e8000 - 0x960f2feb com.apple.audio.SoundManager 3.9.2 (3.9.2) <0f2ba6e891d3761212cf5a5e6134d683> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/CarbonSound.framework/V ersions/A/CarbonSound
0x960f3000 - 0x96120feb libvDSP.dylib ??? (???) <f39d424bd56a0e75d5c7a2280a25cd76> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.framework/Ve rsions/A/libvDSP.dylib
0x96124000 - 0x961aeff7 com.apple.DesktopServices 1.4.9 (1.4.9) <f5e51a76d315798371b3dd35a4d46d6c> /System/Library/PrivateFrameworks/DesktopServicesPriv.framework/Versions/A/DesktopService sPriv
0x961af000 - 0x961edfff libGLImage.dylib ??? (???) <2e570958595e0c9c3a289158223b39ee> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGLImage.dylib
0x961ee000 - 0x96519ff6 com.apple.QuickTime 7.6.9 (1680.9) <024f122335016a54f8e59ddb4c79901d> /System/Library/Frameworks/QuickTime.framework/Versions/A/QuickTime
0x9651a000 - 0x968b7fef com.apple.QuartzCore 1.5.8 (1.5.8) <18113e06d296230d63a63b58baf35f55> /System/Library/Frameworks/QuartzCore.framework/Versions/A/QuartzCore
0x968b8000 - 0x96cc8fef libBLAS.dylib ??? (???) /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.framework/Ve rsions/A/libBLAS.dylib
0x96cc9000 - 0x96ccdfff libmathCommon.A.dylib ??? (???) /usr/lib/system/libmathCommon.A.dylib
0x96cce000 - 0x9719ffbe libGLProgrammability.dylib ??? (???) <d5cb4e7997a873cd77523689e6749acd> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGLProgrammability.dyl ib
0x97213000 - 0x9748ffe7 com.apple.Foundation 6.5.9 (677.26) <c68b3cff7864959becfc7fd1a384f925> /System/Library/Frameworks/Foundation.framework/Versions/C/Foundation
0x9765a000 - 0x9765afff com.apple.Carbon 136 (136) <a668670c206841fdcb893bfacddfd4b9> /System/Library/Frameworks/Carbon.framework/Versions/A/Carbon
0x9765b000 - 0x97676ff3 libPng.dylib ??? (???) <c0791798fb92acc136c250a373449359> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ImageIO.fr amework/Versions/A/Resources/libPng.dylib
0x97677000 - 0x9767effe libbsm.dylib ??? (???) <d25c63378a5029648ffd4b4669be31bf> /usr/lib/libbsm.dylib
0x9767f000 - 0x9769dfff libresolv.9.dylib ??? (???) <0e26b308654f33fc94a0c010a50751f9> /usr/lib/libresolv.9.dylib
0x9769e000 - 0x976d0fff com.apple.LDAPFramework 1.4.5 (110) <bb7a3e5d66f00d1d1c8a40569b003ba3> /System/Library/Frameworks/LDAP.framework/Versions/A/LDAP
0x976db000 - 0x976f0ffb com.apple.ImageCapture 5.0.2 (5.0.2) /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/ImageCapture.framework/ Versions/A/ImageCapture
0x976f1000 - 0x9776efeb com.apple.audio.CoreAudio 3.1.2 (3.1.2) <782a08c44be4698597f4bbd79cac21c6> /System/Library/Frameworks/CoreAudio.framework/Versions/A/CoreAudio
0x9776f000 - 0x977fcff7 com.apple.framework.IOKit 1.5.2 (???) <7a3cc24f78f93931731203854ae0d891> /System/Library/Frameworks/IOKit.framework/Versions/A/IOKit
0x977fd000 - 0x97964ff3 libSystem.B.dylib ??? (???) <c8f52e158bf540cc000146ca8a705958> /usr/lib/libSystem.B.dylib
0x97971000 - 0x979c2ff7 com.apple.HIServices 1.7.1 (???) <ba7fd0ede540a0da08db027f87efbd60> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/HIServices .framework/Versions/A/HIServices
0x979c3000 - 0x979e7feb libssl.0.9.7.dylib ??? (???) <5b29af782be5894be8b336c9c73c18b6> /usr/lib/libssl.0.9.7.dylib
0x97c88000 - 0x97d15ff7 com.apple.LaunchServices 292 (292) <a41286c7c1eb20ffd5cc796f791070f0> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/LaunchServices.fr amework/Versions/A/LaunchServices
0x97d89000 - 0x97d8affc libffi.dylib ??? (???) <a3b573eb950ca583290f7b2b4c486d09> /usr/lib/libffi.dylib
0x97d8b000 - 0x97e56fef com.apple.ColorSync 4.5.3 (4.5.3) /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ColorSync. framework/Versions/A/ColorSync
0x97e57000 - 0x97e6ffff com.apple.openscripting 1.2.8 (???) <a888b18c8527f71629702ed8dce9c877> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/OpenScripting.framework /Versions/A/OpenScripting
0x97e70000 - 0x97e70ffd com.apple.Accelerate 1.4.2 (Accelerate 1.4.2) /System/Library/Frameworks/Accelerate.framework/Versions/A/Accelerate
0xb0000000 - 0xb000fff8 +com.adobe.ahclientframework 1.5.0.30 (1.5.0.30) <24b39c2f79b0bde3c6d01f0e943070c7> /Applications/Adobe Elements 9 Organizer.app/Contents/Frameworks/ahclient.framework/Versions/A/ahclient
0xfffe8000 - 0xfffebfff libobjc.A.dylib ??? (???) /usr/lib/libobjc.A.dylib
0xffff0000 - 0xffff1780 libSystem.B.dylib ??? (???) /usr/lib/libSystem.B.dylibI contacted Adobe and they were stumped too. No matter what they talked me through it still crashed. However, at some point someone from Adobe called me and was able to help.
What he did was delete PSE9 from my computer including all the files that are located elsewhere, i.e. in the library. After everything was gone we reloaded it and I now it works. I can't tell you where all the files are -- but I do know a lot of them were in the Library folder.
Good luck. I was pulling my hair out too. -
Elements 11 Organizer Not Working On New iMac (OS X 10.8.4 Mountain Lion)
The Elements 11 Organizer icon in my Applications folder has a circle with a slash through it and when I click on it I get the error 'You can't open the application "Adobe Elements 11 Organizer" because it is not supported on this type of Mac.' The packaging for the software clearly states it is compatible with OS X 10.8 Mountain Lion. I did an uninstall and reinstalled with no other programs running, but still have the same problem. I originally had this software installed on an older Mac Mini running OS X 10.6 Snow Leopard with no problems at all.
I am able to open Elements 11 Editor, however, when I try to open a raw file from my Panasonic Lumix LX7 I get the error 'Could not complete your request because the file appears to be from a camera model which is not supported by the installed version of Camera Raw.' Once again, I had no problem opening this file on my Mac Mini and the Lumix LX7 is a supported camera. I am able to open a NEF file from my Nikon D5100, and I am able to open a JPEG file from the Lumix.Barbara B.
I have done as you suggested; I uninstalled PSE 11 and set my wife's account up as admin and reinstalled from there. Still have the same problem with my wife's account, but when I went to mine it is working correctly. Any ideas on why that would be? I'm sure it should work on both accounts. I have 2 accounts on my Mac Mini running OS X 10.6 Snow Leopard and it works on both.
Thanks for your help; at least it's working on my account so that's a great improvement.
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