Elements 12 organizer quits unexpecteldy on iMac

I am new to Mac. I downloaded Elements 12. The organizer quits unexpectedly about every ten minutes. How do I fix this problem?

Hi
This problem has finally been solved by Apple Support this afternoon. It was not a simple solution, involving delving deep into the operating system. They set up a joint session and I pushed the buttons. Thanks for your initial help.
Lionel
Sent from my iPad

Similar Messages

Photoshop Elements Organizer quit unexpectly when accessing photos.

Why does photoshop elements organizer quit when accessing photos?

Try selecting the thumbnails (Shift+Click) or (Ctrl+A) to select all, then click on the top menu
Edit >Update Thumbnail For Selected Items
If that doesn’t work close Elements and delete the thumbnail cache which sometime becomes corrupted. Navigate to:
C:\ProgramData\Adobe\Elements Organizer\Catalogs\<Catalog name>
Inside the MyCatalog folder (or whatever name you gave your catalog) you should find a CACHE file:
thumb.5.cache
After deleting that file restart the elements Organizer and wait whilst it regenerates thumbnails.
-Harshit yadav

Getting error "Adobe Elements 10 Organizer quit unexpectedly"

Started getting error message "Adobe Elements 10 Organizer quit unexpectedly" when trying to edit a photo on Adobe Photoshop Elements 10.
Am running it on an Imac with OS X 10.7.4 operating system. Started getting this error about a week ago after installing it and using it since early January of 2012 with no problems.
Can anyone shed any light on how to fix this error???

First I would repair and optimize your catalog. Then if it keeps happening, go to your username>library>preferences folder and delete all the files with names like com.adobe.Elements Organizer.plist. There will be more than one.
That library is hidden in lion. To see it, hold down the option key while clicking the Go menu in the finder. It will appear below the little house for your user account.
While you're in that library, I would also delete any saved application states for PSE.
Repair permissions when you're done.

After I install Photoshop elements 13,0n my p c running 8.1 windows the organizer quits due tonal unknown errorless

the organizer quits after bringing up the pics for a second. Am running 8.1 and the troubleshooter says that there are no comparability issues.
it runs fine on my imac but not on the pc(using the correctvdisk)
adobe apparently has zero Tele support,

nPn0 have you tried removing and reinstalling Photoshop Elements 9 and 10. If so are you receiving an error during the installation? If so what error message did you receive.
If you do not receive an error message during install then I would recommend posting your inquiry to the Photoshop Elements forum.

Elements Organizer Problem - Question Marks and Application Won't Quit Cleanly

I recently upgraded from Photoshop Elements/Premier Elements 11 to version 13 on a Mac. After the upgrade, my elements organizer is experiencing some issues.
1. When I click on a double click on a thumbnail, I am taken to screen that has a large question mark on it. (Not the photo) Elements organizer knows exactly where the file is on my hard drive though as I can edit it in photoshop elements. In addition, I can right click on the thumbnail and select show file Info -> Double click on Location. When I do this I am taken do the correct file in finder.
2. My other issue is that the program doesn't close properly. If I choose Quit from the menu bar, the program GUI closes, but it stays resident in my dock. I have to force close in order to open the organizer again.
Any help would be greatly appreciated.
Thanks!
Ben

Trying renaming your contacts.xml file. To access the file, you need to go - Macintosh HD/Library/Application Support/adobe/elements organizer/organizer/settings I just named it "renamedfile.xml". A new contacts file will appear after you reopen the program.
I've had this problem a few times and renamed this file (after a support person from Adobe told me to the first time). It opens after I remaned it.
The contacts function of the organizer doesn't seem to be a stable. It always deletes entries that I want to add in.
Hope this helps

Photoshop Elements Organizer 11 crashes due to deadlock in the thread wait chain when creating thumbnails for *.mts (AVCHD) files

Hi,
the Elements Organizer 11 creates a deadlock in the wait chain when generating thumbnails for more than a handful of MTS (AVCHD) files.
After importing AVCHD files from my Canon video camera, the organizer using default settings always crashes. I was able to narrow down the problem to be caused by thumbnail generating.
After deactivating the automatic generation of thumbnails, the organizer does not crash any more upon launching .
Of course, working without thumbnails is not very practical. The next resort is manual trigger of thumbnail generation by selecting "update thumbnail".
If I manually trigger updating of thumbnails for files one by one, then it works for quite many files before crashing again.
Selecting thumbnail update for multiple files at once has a much higher likelihood to crash.
This does not seem to be related to particular file contents: a file that leads to crashing once may be flawlessly get a thumbnail created at the next attempt.
The Windows event report looks as follows (German language Windows):
Name der fehlerhaften Anwendung: PhotoshopElementsOrganizer.exe, Version: 11.0.0.0, Zeitstempel: 0x505e9f67
Name des fehlerhaften Moduls: msvcrt.dll, Version: 7.0.9600.16384, Zeitstempel: 0x52158ff5
Ausnahmecode: 0xc0000005
Fehleroffset: 0x00009919
ID des fehlerhaften Prozesses: 0x13c8
Startzeit der fehlerhaften Anwendung: 0x01cfb676145d0c54
Pfad der fehlerhaften Anwendung: C:\Program Files (x86)\Adobe\Elements 11 Organizer\PhotoshopElementsOrganizer.exe
Pfad des fehlerhaften Moduls: C:\WINDOWS\SYSTEM32\msvcrt.dll
Berichtskennung: b8817e29-2269-11e4-bf2d-10bf487f7b28
Vollständiger Name des fehlerhaften Pakets:
Anwendungs-ID, die relativ zum fehlerhaften Paket ist:
Occasionally, a different module is listed as erroneous instead of msvcrt.dll.
My questions:
- has anyone experienced the same problem?
- is this a known issue with Organizer 11?
- is the issue solved with Organizer 12?
I have Premiere Elements 11, Photoshop Elements 11 installed and not experienced any other issues with these applications.
Playback of said AVCHD (*.mts) files works flawlessly, i.e. I do not have any codec or performance issue on my PC.
Deactivation of anti-virus software has no significant effect. I have excluded video directories from scanning anyways.
Have deactivated face recognition, visual search and smart tagging in the organizer.
Have also disabled hyperthreading in the BIOS.
Using Windows XP compatibility settings for PSE somewhat improved the stability, but did not completely eliminate crashes.
Additionally, it signnificantly slows down thumbnail generation and a progress indication window becomes visible during thumbnail generation, which is barely noticable in native Win 8.1 mode.
Officially, Elements 11 is compatible with Windows 8.1.
There is a knowledgebase article related to Elements 6, which recommends to disable multi-threading and to enforce execution of Organizer on more than one core.
This reduces the problem a little bit, but thumbnailing more than a handful of files still leads to crashing.
By means of the task manager, I analyzed the wait chain of the process PhotoshopElementsOrganizer.exe:
Every time the fault occurs, it is caused by a deadlock in the wait chain.
For example:
PhotoshopElementsOrganizer.exe (PID:6440) Thread: 6540
-- PhotoshopElementsOrganizer.exe (PID:6440) Thread: 5932
---- PhotoshopElementsOrganizer.exe (PID:6440) Thread: 6540
PhotoshopElementsOrganizer.exe (PID:6440) Thread: 5932
-- PhotoshopElementsOrganizer.exe (PID:6440) Thread: 6540
---- PhotoshopElementsOrganizer.exe (PID:6440) Thread: 5932
Regards
Oliver
Microsoft Windows 8.1 Pro, 64bit, 6.3.9600 Build 9600
Intel(R) Core(TM) i7-3770 CPU @ 3.40GHz,
16 GB RAM
AMD Radeon HD5450, 1GB
256 GB SSD, Crucial M4-CT256 (Windows, Application, Swap and Temp files), NTFS
1.8 TB HDD, WesternDigital, WD2002FAEX-007BA0, NTFS (media store)

Hi,
I'm experiencing the same problem after importing MTS files.
When you said that you unisntall all other codec, what do you mean?
Codec Inside element software?
I have desable the automatic thumbnail and it still crash.
I'M running the software and trying to import more video files and the program keep crashing during the process of selecting the files in the directory to be imported.
i went in my windows 7 journal and here is the error.
System
Provider
[ Name]
Application Error
EventID
1000
[ Qualifiers]
0
Level
2
Task
100
Keywords
0x80000000000000
TimeCreated
[ SystemTime]
2014-08-31T19:36:04.000000000Z
EventRecordID
244366
Channel
Application
Computer
Ordi-Denis
Security
EventData
PhotoshopElementsOrganizer.exe
11.0.0.0
503fdd1d
MSACM32.dll
6.1.7600.16385
4a5bda4e
c0000005
00004d91
1634
01cfc552c927dce5
C:\Program Files (x86)\Adobe\Elements 11 Organizer\PhotoshopElementsOrganizer.exe
C:\Windows\system32\MSACM32.dll
0b097e53-3146-11e4-a14e-bcaec51a14f7
Please i need help since Adobe is not helping us.

PSE Organizer quitting

My PSE organizer keeps quitting unexpectedly, I am also loosing images during editing process. I am using PSE 13 on a Mac with most recent operating system. I have been through all trouble shooting sugestions I have been given except resetting preferences. It was suggested that I use finder to browse for and rename a preference file ~/Library/Applications Support/Elements Organizer /<version> / Organizer. Finder is not recognizing this file name and all im getting is " file not found" Getting very frustrated with this issue and Adobe posture with support for PSE. Would really appreciate more advise.

Hi,
Please give the instructions mentioned in the article: http://helpx.adobe.com/elements-organizer/kb/organizer-crashes-launch-does-not-start.html
a try.
Thanks,
Anwesha

Why doesPhotoshop Elements Organizer opens when I click on Adobe Photoshop?

I'm using a MacBook Pro and each time I try to open Adobe Photoshop Elements, the icon for both it and Photoshop Elements Organizer pop up on the menu bar. If I click on APS Elements, it doesn't open, but the Organizer opens instead. This is a new phenomenon. I used to be able to just open Elements. What can I do to make this quit happening?

It depends on what version you are using. In PSE 10 and 11 you can change this "phenomenon" by going to the welcome screen and changing the settings to as shown in this picture:
If you tell us what version you are using, we can give you more info how to get the welcome screen if you are not getting it.
I don't use Mac so I can't help you further.
Good luck.

Photoshop Elements Organizer problems:

I have been using Elements 12 very successfully until today. When I opened the Organizer, I can only see the bottom half of the page. The Folders panel on the left of the screen and the Tags panel on the right of the screen are out of site and "off the screen" above the top of my monitor and I cannot get the page to come down from the top to view the rest of my Organizer library.
Can you help?
Message was edited by: etuckerjr1949

Hi, I have a very similar problem and am feeling quite frustrated that Adobe "help" is so technical. I was using Elements 12 quite successfully for many months and then last month it started freezing and crashing in the catalogs and then the editor. I have updated, uninstalled and reinstalled, etc. Now I get the editor to open but not the organizer. I see so many similar complaints posted in the Adobe forum. What gives? This used to be a great program and now it's useless. Are you all trying to force us to go to the cloud subscription? I'm an amateur photographer and don't need the full suite, Elements was always just enough... til now....
I'm using Windows 7 by the way, my system scans are all clean and all other programs are just fine.

Trial Version of elements 13 running on latest IMac 27 inch. Move the mouse and it is time out. Doesn't matter where on the window the mouse is. The program does not respond quickly at all. Takes ages to do anything with it. Any suggestions?

I am running a trial version of Elements 13 on the latest IMac 27 inch. Any move of the mouse and it is time out. Doesn't matter if the mouse is trying to do an edit or just moving across the window. The program does not respond very well at all. I am wondering now if I should bother purchasing the program.

How much ram do you have? Did you recently import a bunch of photos into the organizer? PSE will be slow till it's through cataloguing them, which can take some time for large number of images.

Photoshop elements organizer crashing

("Adobe Elements Organizer 12 Quit Unexpectedly" continuously while trying to tag pictures. MacBook Pro (OS X Ver 10.9.5) & Elements Organizer 12.0 - both purchase Aug 2014. Is there a fix for this?

Hi,
Could you please share the crash dump with us. The steps to extract the entire crash dump is shared at: Photoshop Elements (PSE) knowledge base.
under section:
Enabling crash dumps on Windows Vista or later
Once you have the.dmp file, please let me know. I will share the location where you can upload this crash dump to. It will help us investigate the issue.
Regards,
vaishali

Elements Organizer and Editor Image Differences?

I've noticed that the images displayed by Photoshop Elements Organizer are noticeable different from the display of the same image file by the Elements Editor. Why does this happen and is there a way to correct one or the other displays. Generally, the Organizer image appears to have more color saturation than when the image is viewed in the Editor. As a side note, the same image displayed in the Photoshop CS5 Editor appears to look about the same as it does in the Elements Editor.
Other information: I have a Windows 7 64-bit system with dual calibrated monitors. It does not matter which image appears on which monitor -- the PSE Organizer image always has greater color saturation.

That seems to be a reasonable explanation. Since a thumbnail does not have as much information as the actual file, it shouldn't be surprising that visual difference exist. I just wasn't expecting them to be quite so noticeable.

IPhoto as Library and Adobe Elements Organizer as download client

I wanted to use Adobe Elements 9 Organizer as the download client as I can actually see image files saved and grouped by folders and iPhoto as library and creative authoring.
Will using iPhoto to create library from Pictures Folder (those saved by Elements Organizer) duplicate the photos that are already in that folder? I kind think that iPhoto will copy those photos into its own. I worry about duplicating the JPEG files in my Pictures Folder.
Thanks.

I'm with Larry when he says to pick one horse and ride it. This can get quite confusing very quickly.
To answer your specific question:
Will using iPhoto to create library from Pictures Folder (those saved by Elements Organizer) duplicate the photos that are already in that folder
By default, yes, but you can set iPhoto not to. But note: a: What Happens when you do - for instance, that various versions of the files will not be available except through iPhoto, which will confuse your proposed system, and b: The various caveats to running a Referenced Library.
*How to do it:*
Simply go to iPhoto Menu -> Preferences -> Advanced and uncheck 'Copy Files to the iPhoto Library on Import'.
*What Happens:*
Now iPhoto will not copy the files, but rather simply reference them on your HD. To do this it will create an alias in the Originals Folder that points to your file. It will still create a thumbnail and, if you modify the pics, a Modified version within the iPhoto Library Folder.
*Some things to consider:*
1. Importing and deleting pics are more complex procedures. You have to to put the files where they will be stored before importing them. When you delete them you'll need to remove the files from the HD yourself.
2. You cannot move or rename the files on your system or iPhoto will lose track of them on systems prior to 10.5 and iPhoto 08. Even with the later versions issues can still arise if you move the referenced files to new volumes or between volumes.
3. Most importantly, migrating to a new disk or computer can be much more complex.
4. Because iPhoto has no tools for managing Referenced Files, if, for some reason, the path to the photos changes then you could find yourself resolving aliases for +each photo in the Library+ one by one.
My own opinion:
I've yet to see a good reason to run iPhoto in referenced mode unless you're using two photo organiser
If disk space is an issue, you can run an entire iPhoto Library from an external disk:
1. Quit iPhoto
2. Copy the iPhoto Library as an entity from your Pictures Folder to the External Disk.
3. Hold down the option (or alt) key while launching iPhoto. From the resulting menu select 'Choose Library' and navigate to the new location. From that point on this will be the default location of your library.
4. Test the library and when you're sure all is well, trash the one on your internal HD to free up space.
If you're concerned about accessing the files, There are many, many ways to access your files in iPhoto:
*For Users of 10.5 and later*
You can use any Open / Attach / Browse dialogue. On the left there's a Media heading, your pics can be accessed there. Command-Click for selecting multiple pics.
Uploaded with plasq's Skitch!
You can access the Library from the New Message Window in Mail:
Uploaded with plasq's Skitch!
*For users of 10.4 and later* ...
Many internet sites such as Flickr and SmugMug have plug-ins for accessing the iPhoto Library. If the site you want to use doesn’t then some, one or any of these will also work:
To upload to a site that does not have an iPhoto Export Plug-in the recommended way is to Select the Pic in the iPhoto Window and go File -> Export and export the pic to the desktop, then upload from there. After the upload you can trash the pic on the desktop. It's only a copy and your original is safe in iPhoto.
This is also true for emailing with Web-based services. However, if you're using Gmail you can use iPhoto2GMail
If you use Apple's Mail, Entourage, AOL or Eudora you can email from within iPhoto.
If you use a Cocoa-based Browser such as Safari, you can drag the pics from the iPhoto Window to the Attach window in the browser.
*If you want to access the files with iPhoto not running*:
For users of 10.6 and later:
You can download a free Services component from MacOSXAutomation which will give you access to the iPhoto Library from your Services Menu. Using the Services Preference Pane you can even create a keyboard shortcut for it.
For Users of 10.4 and later:
Create a Media Browser using Automator (takes about 10 seconds) or use this free utility Karelia iMedia Browser
Other options include:
1. *Drag and Drop*: Drag a photo from the iPhoto Window to the desktop, there iPhoto will make a full-sized copy of the pic.
2. *File -> Export*: Select the files in the iPhoto Window and go File -> Export. The dialogue will give you various options, including altering the format, naming the files and changing the size. Again, producing a copy.
3. *Show File*: Right- (or Control-) Click on a pic and in the resulting dialogue choose 'Show File'. A Finder window will pop open with the file already selected.
*An Alternative*
Set Elements as an External Editor in iPhoto: You can set Photoshop (or any image editor) as an external editor in iPhoto. (Preferences -> General -> Edit Photo: Choose from the Drop Down Menu.) This way, when you double click a pic to edit in iPhoto it will open automatically in Photoshop or your Image Editor, and when you save it it's sent back to iPhoto automatically. This is the only way that edits made in another application will be displayed in iPhoto.
Note that iPhoto sends a copy+ of the file to Photoshop, so when you save be sure to use the Save command, not Save As... If you use Save As then you're creating a new file and iPhoto has no way of knowing about this new file. iPhoto is preserving your original anyway.
Regards
TD

When I uninstalled Elements Organizer 9 my CD drive was disabled. How to fix?

EO 9 was included on the C drive of my current computer, aa Dell Inspiron One2320 with Windows 7 Home Premium/Service Pack 1 installed. Photoshop Elements and Photoshop Elements Organizer were also on the C drive -- or were the supplied on a set of CDs? -- I didn't pay a lot of attention because... well, it was some promotional freebie, right? And most of my work involves either MS Office or the Nero suite of audio processing utilities, anyway.
But since I love Photoshop I eventually ran the "install" to see what Elements Organizer does. It did nothing relevant to my needs, but I left it for future exploration.
But subsequently, every time I inserted a CD, whether an audio CD for ripping or a blank for burning, EO launched its application window AND a Windows Explorer window, which I just had to close. It was a pain in the neck and I finally became too irritated, and ran the "uninstall".
I was able to do all my Nero work until I shut down my PC that day, but when I powered up the next day, and ever since, no application recognizes a disk when I insert it, even though Windows Device Manager tells me that the drive is working properly. It's probably some kind or Registry issue, but there's no way I know how to trace the problem and fix it.
Any hints on where I should go for help?
-Richard
Winston-Salem, NC

You seem to be quite competent with computers so I will tell you how to
change the windows registry:
The AutoPlay feature may not be turned on. To turn on AutoPlay, follow
these steps:
1. Click Start, and then click Run.
2. Type regedit, and then click OK.
3. Locate and then click the following registry subkey:
    HKEY_LOCAL_MACHINE\System\CurrentControlSet\Services\CDRom
4. Double-click Autorun and see whether a zero or a one is displayed
    in the Value data box.
If the value for Autorun is 1, go to step 5.
If the value for Autorun is 0, right-click Autorun, and
        then click Modify. In the Value data box, type 1, and then
        click OK.
5. Locate and then click the following subkey:
    HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Policies\Explorer
6. Double-click NoDriveTypeAutoRun to see its value. If the value is
    0xb5, the AutoRun feature for CD-ROMs is turned off. To turn on
    the AutoRun feature, follow these steps:
     1. Right-click NoDriveTypeAutoRun.
     2. Click Modify.
     3. In the Value data box, type 91.
     4. Select Hexadecimal, and then click OK.
7. Exit Registry Editor.
Test to determine whether the issue is resolved. If the issue is
resolved, you are finished.
Normally I DONT't recommend people to mess around with Windows Registry
but I have done an exception in your case.
My source is here:
support.microsoft.com/kb/330135
The above link is on Microsoft site but Adobe forums is not accepting
any links via my email postings. So copy and paste the link to read it
carefully in your browser.

Elements Organizer hangs on importing iPhoto library

Hi all!
I am trying to import my complete iPhoto library into the Elements Organizer. I chose file→import from iPhoto and it does start some copying process. Then it starts another copying process but stalls after about 10% is done. What also surprises me is that the command import from iPhoto doesn't show any dialogue with options to choose, like "convert albums into somethings". It just start a process. Is it possible that Elements Organizer doesn't support blank spaces as characters in file names? I think it stops when showing some image file I have that has a space character in the file name like "Cologne II.jpg"
The Elements Organizer hangs so badly I have to force-quit out of it.
I am using Elements Organizer 12.1 x64 on Mac OS 10.9.4 and iPhoto 9.5.1 (sharing a library with Aperture 3.5.1).

And this is what it looks like. I have taken screen shots:
First it does this until finished (100%):
(It's German and it says, "3238 of 5748 files are being copied").
Then comes a new window showing this:
(This one says, "38 of 5748 element(s) imported")
and then this just stops at 10% looking like this until I force-quit the Organizer:

Elements 12 organizer quits unexpecteldy on iMac

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