Elements 12 problem with serial.

i just bought elements 12 from amazon, intalls fine on a windows 8 machine, But then tells us our trial has expired. Catalog section works but editor tells us we need new application manager. I downloaded and installed it but still doesnt work. Cant find a phone number, The worst christmas presentEVER., Help!!!!

Hi,
Since you already have one copy activated the serial number must be logged in your account details - I would first check that the one logged and the one you are attempting to enter are the same.
You can check your account details by going to www.adobe.com and clicking on Manage Account. You need to sign in with your Adobe Id and then click on View All under Plans & Products. Next click on View your products and after a while it should produce your list.
If there is a problem with the serial number, only Adobe can help you there (we are just users). Please see the response in this thread
First of all, I would have to say that getting in touch with you is a nightmare and I am not at all happy that I can't just email or live chat with someone who can help!  I am not a technical person, I just want to be able to use Photoshop Elements and ge
Brian

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