Elements 12 program problem

I have a licenced copy of Elements 12 which has been used since December 2013.  I am now being told that Elements Organiser is not currently licenced.  Please launch Elements Editor to update the licencing information - which I have done and nothing happened and I still can't access Elements Organiser.

Hi kalle-veikka,
If an organizer is not launching then try the steps mentioned in the given link :- https://forums.adobe.com/thread/1475087
If the issue is with editor then share the log file, locate the log path from given link :- http://www.google.co.in/url?sa=t&rct=j&q=&esrc=s&source=web&cd=3&cad=rja&uact=8&ved=0CDcQF jAC&url=http%3A%2F%2Fhelpx.ado…
Sarika

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    WEBSITE         www.kimmilesfilms.com      AND    www.innersense.com.au/mif/miles.html
    AND THE BLOG      http//www.kimmilesfilms.blogspot.com/ 
    Date: Mon, 3 Mar 2014 08:02:52 -0800
    From: [email protected]
    To: [email protected]
    Subject: Re: elements 11 problem elements 11 problem
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    fixmyproblem
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    Please note that the Adobe Forums do not accept email attachments. If you want to embed a screen image in your message please visit the thread in the forum to embed the image at http://forums.adobe.com/message/6174213#6174213
    Replies to this message go to everyone subscribed to this thread, not directly to the person who posted the message. To post a reply, either reply to this email or visit the message page: Re: elements 11 problem
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               Start a new discussion in Premiere Elements at Adobe Community
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    From: [email protected]
    To: [email protected]
    Subject: Open project in premiere elements trial problem.
        Re: Open project in premiere elements trial problem.
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         Replies to this message go to everyone subscribed to this thread, not directly to the person who posted the message. To post a reply, either reply to this email or visit the message page: http://forums.adobe.com/message/4610620#4610620
         To unsubscribe from this thread, please visit the message page at http://forums.adobe.com/message/4610620#4610620. In the Actions box on the right, click the Stop Email Notifications link.
         Start a new discussion in Premiere Elements by email or at Adobe Forums
      For more information about maintaining your forum email notifications please go to http://forums.adobe.com/message/2936746#2936746.

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    Betreff:  Premiere Elements 13 , Problems with new text/titles
    Premiere Elements 13 , Problems with new text/titles
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