Elements 12 raw files thumbnails only show elements logo

hello,
the problem that i have is that all my RAW file thunbnails only show the elements 12 logo
can i get the pictures back
thanks

Hi Old Timer,
Please try right clicking on the file and selecting 'update thumbnail'.
Also rename or move the "thumb.5.cache" following file from given location:
Windows:
C:\ProgramData\Adobe\Elements Organizer\Catalogs\MyCatalog\
Mac:
/Users/[Your User Name]/Library/Application Support/Adobe/Elements Organizer/Catalogs/
Hope this helps.
Please let me know if it doesn't worked.
Regards,
Sumit Singh

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Elements 12 raw files thumbnails only show elements logo

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