Elements 12 - Serial Nr issue

I have a big issue after isntalling Elements 12 on Mac serial Nr is not accepted by Appliaction Manager. Solution? Thx helping me.

You need to contact support directly for activation/deactivation and other installation issues. It is usually possible to get it fixed right away by starting an on-line chat whenever an agent is free.
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Similar Messages

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    My Photoshop Elements serial number is not working? The CD says it is for Windows XP/ WIndows VISTA...and my currest OS is Windows 7? Is that the issue?

    This is a question for the Photoshop Elements forum: Photoshop Elements. A moderator may find and move this to the correct forum for you.
    Benjamin

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    When I input serial codes into Adobe Elements Premier and Photoshop 12, I am told that the codes can not be veriified. However, when I register the products to my account the codes work? How do I get the products to activate? Thank You
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    ThePierceStudios
    Adobe is the only one who can address and correct activation matters. We are not Adobe. Just user to user.
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    http://helpx.adobe.com/contact.html?product=premiere-elements&topic=serial-number-issues-o r-activating-my-product
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    Please let us know the outcome.
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    Hello
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    2. Serial number issues or activating my product
    3. Click on the blue button: Still need help? Contact us – then click the button marked “chat now”
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    Click here to get help now Contact Customer Care

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    whatever you're trying to use is NOT the serial number:
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    PICNetBC
    This is not Adobe. Rather user to user. From your description of the issue, it would appear that Adobe is the only one who can resolve your issue.
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    Willem,
    Looking at your system specs., I see one major bottleneck - your I/O system. You have a partitioned HDD.
    This means that the heads on your HDD are being asked to be in several places at the same time. Partitioning is an element left over from a much earlier time in computing and should not be used nowadays, with very few exceptions. I will explain. You have a fixed number of platters and heads on a single HDD. Those heads are what access the data on the platters. In the case of PE, you are asking the heads to be:
    1.) reading the OS
    2.) reading Premiere (your program)
    3.) reading & writing the Windows Page File (Windows' Virtual Memory)
    4.) reading & writing your media Assets (depending on what you're doing)
    5.) reading & writing your Scratch Disk data
    6.) reading & writing data for any other Process that requires it
    The first step that I'd take would be to add another HDD, and do away with the partition on you Drive0. With two physical (not logical as you have) HDDs, the ideal setup would be:
    1.) OS and all programs on C:\
    2.) Project, Media and Scratch Disks on D:\
    Things would even better, though not to the %, that adding only one additional disk, if you added two. Ideal setup for 3 HDDs would be:
    1.) OS and all programs on C:\
    2.) Media and additional Assets on D:\
    3.) Project and Scratch Disks on E:\
    I've also found speed increases by having my Windows' Page File on a separate HDD, but that is overkill, really. Now, I've got 5 internals with 1.75TB of space, so it's easy for me to do this sort of thing.
    You have a 200GB SATA HDD (Drive0), and I'd keep that for your C:\ (no partition) and add another SATA in 500GB - 1TB range. If you have SATA II, make sure to go with a new HDD with the exact same connector (SATA, or SATA II). Most on-board controllers can handle 4x SATA channels, so it should not be a big deal.
    Most work will come from having to do a complete system backup of your Drive0 (your C:\ & D:\), as you'll need re-partition it. Another way around this would be to leave the C:\ & D:\ partitions, and just move all of your Media, Assets, Project and Scratch Disks to your new physical drive. Keep your D:\ partition, but use it only for storing maybe Audio Assets, that you use infrequently, and the like. Do not partition your new HDD (drive1).
    Note on load time: that will speed up somewhat, if you get another HDD, but PE does need time to read it's XML files, that tell it the location of all Assets, then go find them, and verify that they are correct. Only a bit of a speed up there. Almost everything else that you mention, regarding speed, will improve greatly.
    Others will have some more ideas, on ways to speed things up, and I'd consider them all, plus the addition of another fast, large physical HDD.
    BTW: great post. It is probably the most complete that I've seen in any of the Adobe forums. It's easy to read (good use of paragraphs) and contains all the data, that I could want. I'd hold this up as a model on how to ask a question on these boards.
    Good luck,
    Hunt
    [EDIT] To let you know, I actually have my Drive0 (500GB SATA II) partitioned (for another reason) and use it just like my second suggestion, re: re-partitioning. My "Movie Music," SFX and minor Assets are stored on my D:\, plus I have my Windows' Page File split over three drives. This after much experimentation. I'd not recommend this, unless you have a lot of extra time on your hands. Just keep it on C:\

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