Elements 12 wont open !

I purchased elements 12 in October & now when I try to open it it is telling me my trial has run out & I need to buy it. Any idea why ?

I'm sorry you're having so many problems, but this is the user to user forum not adobe, and we can't give you a refund any more than you could give one us a refund. You would need to contact adobe about that.
However, it sounds like you are talking about PSE 7 through 10, and it's not web-based software, it's just desktop software that offered an online component. The problem is that you are trying to sign in to photoshop.com and photoshop.com has been dead and gone for over a year now. If you had photos stored there, you would have gotten a bunch of emails when your photos were getting moved to Revel, but you can't access revel from within PSE. The solution is simply to stop using the welcome screen and launch the editor or organizer directly from the .exe/application file
PSE 8, 9, 10 Can’t Sign In, Error 404 | Barbara's Sort-of-Tech Blog

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Premier Elements wont open or work on Windows 8 64bit operating system.

I have a windows 8 64 bit operating system. I have Adobe Photoshop Elements 12 and Adobe Premier Elements 12 and downloaded the 64bit operating software. This is the 2nd computer I've installed the software on as I upgraded to a better computer. Photoshop works just fine however, Premier Elements will not open on this computer. Every time I attempt to open it a prompt to login within 12 days or I will no longer have access appears. I login with my adobe username and password which are the same for when I downloaded the software in 2013. I uninstalled and re-installed Premier Elements and still have the same issue. Upon re-install I was able to enter the serial number, but this still did not fix it. I can't get Premier to run and need help figuring out the problem. Has this happened to others and what's the solution if so? Thank you

jamess
Please review the solutions in the following two links related to Premiere Elements 12/12.1 Editor will not open, then let us know if any of the suggestions worked for you.
http://atr935.blogspot.com/2014/04/pe12-premiere-elements-12-editor-will.html
ATR Premiere Elements Troubleshooting: PE12: Sign In Failure (Connect to Internet or Fix Computer Clock)
Thank you.
ATR

My photoshop and elements wont open! help!

So, my photoshop and elements have always worked fine, I am running elements 4 and photoshop 6 but now all of a sudden neither will open. I get the opening cicley thing then nothing...have no idea what is going on....anyone any ideas?? I really need both programmes so any advice is greatfully received! x

Hi Alec, Thanks for your super speedy reply! As far as I remember, this laptop came with most programmes already installed on it so I dont think I have any load up CDs or anything. Im guessing I would have to have a installation CD to reinstall later? If I did have them, there is a strong possibility that I have lost them....is there anything else I can do??
Many Thanks d

Adobe photoshop elements wont open

I had to re install adobe elements 12 , after re installing i cant seem to open the program up now ?

Hi philipt,
Thanks for posting on Adobe forums.
Please follow these steps:
Try to rename SLCacje to Slcache.old
C:\Program Files (x86)\Common Files\Adobe
and
SLStore to Slstore.old
C:\ProgramData\Adobe\SLStore
and Right Click on the Photoshop Elements 12 icon and run as administrator
Please let me know if this helps.
Regards,
Sandeep

My photoshop elements wont open, says error 150:30 or activation limit reached. I have all my files in here so disastrous. This copy of Elements came already installed on a pc laptop I bought about 3 years ago and is the whole reason I chose that laptop,

Havent been on forums before, I have just posted this question now hoping for a reply

You may need the Licensing Service Update or to trash/rename the FLEXnet folder.
Windows:
http://helpx.adobe.com/creative-suite/kb/error-licensing-stopped-windows.html
Mac:
http://helpx.adobe.com/x-productkb/global/error-licensing-stopped-mac-os.html

Need help badly. project file wont open. saying damaged file or may contain outdated elements. please help

project file wont open. damaged file or contains outdated elements message. i believe its an XML error but i dont know how to fix it. please help

As a happy user of the Matrox RT.X2 for many years, and later an equally happy user of a Matrox MXO2, I can say from experience that it is highly unlikely that this problem has anything to do with the Matrox hardware!
Can you open a new blank project, and save it?
If you cannot import your faulty project into a new project, can you import the sequence from your faulty project?
Have you tried clearing the Media Cache, clearing your preferences, etc. - all among the techniques used to resurrect a Premiere Pro project that has gone bad???

Photoshop elements 13 wont open after installation... it is already registered ...when i double click to open, it says sign on needed with adobe id, when i sign on, it still wont open...

i installed photoshop elements 13 on my desktop, it wont open, even after I sign on with adobe id and agree to licensing...

Go to online chat and they will reenter the redemption numbers and the serial number again for you.

Elements Premiere wont open on my windows vista laptop. elements 11 opens fine Came with Nikon D3200 purchase. Download from disk confirmed as OK It is on my desktop and in my program file.

Why wont Premiere Elements 11 open on my windows vista laptop ???The elements 11 opens perfectly. Download confirmed as good. Barry.

Troubleshoot damaged projects | Adobe Premiere Elements

Photoshop elements 13 and premiere 13 purchased, downloaded and installed... but wont OPEN/LAUNCH.. HELLP!!?

photoshop elements 13 and premiere 13 purchased, downloaded and installed... but wont OPEN/LAUNCH.. HELLP!!?

Hello
My "os" is windows 8.1
When I clicked on the PHOTOSHOP 13 executable the photo editor popped up
along with an install option. Then I clicked install and then a update
failed message popped up. (I've attached a screen shot photo of that) Then
I clicked on error log and a "please quit and try again error code" message
popped up. (I've also attached a screen shot photo of that as well) so
after all that I closed everything and restarted my computer and clicked on
the PHOTOSHOP 13 executable again and it went straight to the photo editor
not the welcome screen (where I can choose either organizer or photo
editor)... why isn't there a welcome screen like before?
When I clicked on the executable for PREMIERE 13 there was two executable
options.. one that was labeled (PREMIERE 13 exe) and another that was
labeled just (PREMIERE exe) without the "13" so first I clicked on PREMIERE
13 exe and it took me to the welcome screen so then I clicked on video
editor the new project but nothing happened. ... the loading bar moves then
stops. So after that I closed it and went back to click the PREMIERE exe
and it took me straight to the video editor, again no welcome screen (were
i can choose either organizer or video editor) just like the photoshop....
so in the end I am able to click on the executable options for both
photoshop 13 and premiere and it takes me straight to the editor but
without the welcome screen...
Clicking on the shortcut icons on my desk top still won't launch though....
So does this mean it's working because clicking on the executable options
takes me straight to the editor? Or is something still not right because
the program won't open/launch when i click on the desktop shortcuts and
welcome screen won't pop up when clicking on executable options?
Thank you so much for replying I really appreciate it

Photoshop elements 12 wont open

pse wont open it says I dont have internet?

I have the same problem with the full version (12.0) and installation yesterday (and today!!!). Downloaded the installationfiles with Akamai Download Manager. After installation, the shortcut wasn't linked to any executionfile in the installationfolder (e.g. Photoshop Elements 12.0.exe), so i get a warning to look for the exe-file by browsing my computer. Reboot computer and try to re-install by clicking the "setup" redirected me to "uninstall". While uninstalling i get the message " specified path is empty" and the program refers to the online adobe troubleshooter. I tried all the given possibilities mentioned there, deleting temp files, installing as administrator, adding Adobe Support Advisor .. even a "clean windows startup" didn't work.
The only way to let my setupprogram work again (no uninstall-screen this time), was to go into the register and delete all the keys and values from PSE 12 (which I wouldn't recommend for anone who doesn't have a clue of what their doing). To be on the safe side, I decided to install the "trial"-version. Downloaded the file from the Adobe website and believe it or not, this time giving me a fault message about "Shared Technologies"
Next try was to install the trial version of PSE 12. the idea was to install that first and activate it afterwards with the serial number given when i bought PSE 12. This time i get a fault-message about "Shared Technologies" and the installation was reversed ... otherwise said "NO GO" and no files installed.
O.S. Windows 7 Ultimate 64-bit
Service Pack 1

Premier elements 12 wont open

my premier elements 12 wont open at all and the photoshop 12 opens but the screen freezes straight away, was halfway through a video project but have been having difficulties from the beginning- the screen freezing when adding text and the playback and audio stuttering. Help!

Lindaos
Just some supplemental comments....all information is important in troubleshooting.
I do not know if I am ready to suggest deleting the BadDrivers.txt file at this point. If and when we get to that point, the BadDrivers.txt
file for Premiere Elements 12 Windows 7 or 8 64 bit can be found in the path:
Local Disc C
Program Data
Premiere Elements
Adobe
Premiere Elements
and in the Premiere Elements Folder is the BadDrivers.txt file that you delete.
Note: The version 12 BadDrivers.txt file exists in the Premiere Elements 12 Folder along with Folders for other versions as well as 12.
For prior versions of Premiere Elements, this BadDrivers.txt file would be in the folder of its version.
Also, in order to see the above path, you need to be working with Folder Option Show Hidden Files, Folders, and Drives active.
We look forward to more details of your issue so that we can rule in or out factors involved in your problems. Although video card driver considerations are important to the details package, there are a lot of other possibities in that package.
Thanks.
ATR

Elements 12 wont open useing win 7

elements 12 wont open useing win 7

Try opening directly from the application. Go to:
C:\Program Files (x86)\Adobe\Photoshop Elements 12
Scroll down the list of files to those starting with the letter P and right-click on:
PhotoshopElementsEditor
Choose "Run as Administrator"

I need help! Premere elements 9 wont open correctly

Hello I am running windows 7 and I have Premere elements 9. I think I got a virus latley and now when I try to open elements 9 it will only open up a mostly gray screen and the only thing I can click on is the Organizer. The project bord, timeline, ect, wont open any more. Also I cannot open any exiting projects that I have made. I uninstalled and reinstalled the program just to have thesame results. Please help and thank you.

Bone Didley
Did you go to the ccleaner link
http://www.piriform.com/ccleaner
And, when you got there, did you click on the green Download Button for the free ccleaner?
If you did, then you should have not seen a page where the left column was devoted to the free ccleaner.
Further down in the left column for the free ccleaner is a "Download from:" with several choices. Select
Pinform.com.
If you follow that route, you have a free ccleaner which can be a lifesaver in situations such as these.
On the other matter...
In the open Premiere Elements 9.0/9.0.1 Help Menu there is the Deactivation option. Please hit that, close the project/program, and then continue with the uninstall, ccleaner, reinstall as suggested.
The Adobe Licensing Agreement allows for the user to place the same purchased serial number on no more than 2 of his/her computers. If the user has a 3rd computer and wants to install the same purchased serial number product, then one of the 2 others need to be Deactivated to allow for the install on the 3rd so that the total remains at 2 for same purchased serial number used on the owner's computers.
Deactivation going from computer to computer is essential. But, I believe it is good practice to do that in this instance of your one computer involved in order to do a complete clean up/clear out.
Again, this Deactivation is done within the opened project, Help Menu/Deactivate, and the project/program closed before doing the uninstall in the Control Panel area. When you are going through the actual Control Panel area uninstall with its dialogs, one of the initial ones may make mention of the Deactivation, but nonetheless do the Deactivation in the opened project as described.
Please let us know if you are OK with the information supplied. And, remember to click yes to backup registry when you are doing the registry portion of ccleaner. If you have any problems working with ccleaner, please let me know and I will supply screenshots. But you should OK following the programs instruction.
Do not hesitate to ask for clarification on anything that I have written.
Thanks.
ATR

Loaded elements 10 wont open

I have loaded photo shop elements 10 and it will not open

Program installed correctly. system using windows 7. when you open desktop icon nothing happens, when you try fron programs same and when you try to open a picture using photoshop it wont open. you can view pictures using picasa or windows picture viewer.

My premier elements 10 wont open after install

Hi Guys
I have just reinstalled premier elements 10 onto my laptop but find it wont open. It says it is running in the task manager but it doesn't show on screen. I have previously had it on this computer running with no problem. I have photoshop elements 10 running ok!
Lenovo g770 running windows 7 64 bit.
Thanks

Alan Daniels
Thanks for the reply. Glad you did not have a NVIDIA GeForce on your computer.
Let us go through the usual drill to get these factors ruled out (or ruled in).
1. If same computer and just reinstall, still running the program as administrator with latest version of
QuickTime installed? Although you say that your video card/graphic card driver version is up to date, is it the same driver version dating
before and after the re-install?
2. In the before and after, have you switched from mouse to pen and tablet device?
3. Does the problem exist with and without antivirus enabled.
4. Did the reason for the 10 uninstall/reinstall have anything to do with the performance of 10 or was it done for reasons unrelated to 10?
If uninstalled for 10 reasons, what were those issues?
5. Determine if deleting the Adobe Premiere Elements Prefs file has any impact on the situation. I believe the path to the file is
Libraries/Users/Application Support/Adobe/Premiere Elements/10.0.
6. You could consider
uninstall
free ccleaner run through to get rid of any leftovers from incomplete uninstalls and reinstalls
https://www.piriform.com/ccleaner/download?mac
reinstall with antivirus disabled
7. Miscellaneous...have you added software to your computer between the uninstall and reinstall of 10...expecially any new
computer security software?
Have you gone through issues specific to Premiere Elements 10 Mac
Updated installation instructions | Premiere Elements 10 | Mac OS
Adobe - Premiere Elements : For Macintosh : Premiere Elements 10 Mac Installer Fix
Please review and consider.
Thank you.
ATR

I just download and installed photoshop elements 13 and premiere 13 but it wont open/launch... help!?

i just download and installed photoshop elements 13 and premiere 13 but it wont open/launch... help!?

PSE 13 isn't compatible with anything older than win 7, unfortunately.
Edit picture | Adobe Photoshop Elements 13 - Tech specs

Elements 12 wont open !

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