Elements 13 crashes before it starts! APPCRASH
Hey Community,
yesterday I refresh my system and copied the favorite Programms. All of them running, also lightroom 5.7 64bit. But when I want to start elements 13, I get the error message:
Problemsignatur:
Problemereignisname: APPCRASH
Anwendungsname: Photoshop Elements 13.0.exe
Anwendungsversion: 13.0.0.0
Anwendungszeitstempel: 54023988
Fehlermodulname: Photoshop Elements 13.0.exe
Fehlermodulversion: 13.0.0.0
Fehlermodulzeitstempel: 54023988
Ausnahmecode: c0000005
Ausnahmeoffset: 0000000000041709
Betriebsystemversion: 6.1.7600.2.0.0.768.3
Gebietsschema-ID: 1031
My operating system is win7 home premium 64bit. Do you knwo how to repair this APPCRASH problem?
Hi,
Please first rename the following files and then launch PSE Editor again.
1. C:\ProgramData\Adobe\Photoshop Elements\13.0\ThumbDatabase.db3
2. C:\ProgramData\Adobe\Photoshop Elements\13.0\Locale\en_US\MediaDatabase.db3
Please let me know if this doesn't work.
Thanks,
Swapnil
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Process: Safari [1015]
Path: /Applications/Safari.app/Contents/MacOS/Safari
Identifier: com.apple.Safari
Version: 5.1.6 (7534.56.5)
Build Info: WebBrowser-7534056005000000~6
Code Type: X86-64 (Native)
Parent Process: launchd [143]
Date/Time: 2012-08-17 10:19:13.864 +0200
OS Version: Mac OS X 10.7.4 (11E53)
Report Version: 9
Interval Since Last Report: 185180 sec
Crashes Since Last Report: 30
Per-App Interval Since Last Report: 952 sec
Per-App Crashes Since Last Report: 29
Anonymous UUID: 687820D0-465A-4975-AE21-3C7C4610C704
Crashed Thread: 0 Dispatch queue: com.apple.main-thread
Exception Type: EXC_CRASH (SIGABRT)
Exception Codes: 0x0000000000000000, 0x0000000000000000
Application Specific Information:
objc[1015]: garbage collection is OFF
*** Terminating app due to uncaught exception 'NSInternalInconsistencyException', reason: 'Invalid parameter not satisfying: (index >= 0) && (index < [_itemArray count])'
*** First throw call stack:
0 CoreFoundation 0x00007fff891cbf56 __exceptionPreprocess + 198
1 libobjc.A.dylib 0x00007fff8c024d5e objc_exception_throw + 43
2 CoreFoundation 0x00007fff891cbd8a +[NSException raise:format:arguments:] + 106
3 Foundation 0x00007fff9078071f -[NSAssertionHandler handleFailureInMethod:object:file:lineNumber:description:] + 169
4 AppKit 0x00007fff8f955cdf -[NSMenu itemAtIndex:] + 165
5 AppKit 0x00007fff8f955e38 -[NSMenu removeItemAtIndex:] + 63
6 Safari 0x00000001012dcc2e -[AppController awakeFromNib] + 387
7 CoreFoundation 0x00007fff891c2fb1 -[NSObject performSelector:] + 49
8 CoreFoundation 0x00007fff891c2f32 -[NSSet makeObjectsPerformSelector:] + 274
9 AppKit 0x00007fff8f93d9ff -[NSIBObjectData nibInstantiateWithOwner:topLevelObjects:] + 1245
10 AppKit 0x00007fff8f933f73 loadNib + 322
11 AppKit 0x00007fff8f933470 +[NSBundle(NSNibLoading) _loadNibFile:nameTable:withZone:ownerBundle:] + 217
12 AppKit 0x00007fff8f93338b +[NSBundle(NSNibLoading) loadNibFile:externalNameTable:withZone:] + 141
13 AppKit 0x00007fff8f9332ce +[NSBundle(NSNibLoading) loadNibNamed:owner:] + 364
14 AppKit 0x00007fff8fba406f NSApplicationMain + 398
15 Safari 0x00000001014df806 SafariMain + 166
16 Safari 0x00000001012ccf24 Safari + 3876
terminate called throwing an exception
abort() called
Thread 0 Crashed:: Dispatch queue: com.apple.main-thread
0 libsystem_kernel.dylib 0x00007fff881ebce2 __pthread_kill + 10
1 libsystem_c.dylib 0x00007fff90abc7d2 pthread_kill + 95
2 libsystem_c.dylib 0x00007fff90aada7a abort + 143
3 libc++abi.dylib 0x00007fff89e217bc abort_message + 214
4 libc++abi.dylib 0x00007fff89e1efcf default_terminate() + 28
5 libobjc.A.dylib 0x00007fff8c0251b9 _objc_terminate + 94
6 libc++abi.dylib 0x00007fff89e1f001 safe_handler_caller(void (*)()) + 11
7 libc++abi.dylib 0x00007fff89e1f05c std::terminate() + 16
8 libc++abi.dylib 0x00007fff89e20152 __cxa_throw + 114
9 libobjc.A.dylib 0x00007fff8c024e7a objc_exception_throw + 327
10 com.apple.CoreFoundation 0x00007fff891cbd8a +[NSException raise:format:arguments:] + 106
11 com.apple.Foundation 0x00007fff9078071f -[NSAssertionHandler handleFailureInMethod:object:file:lineNumber:description:] + 169
12 com.apple.AppKit 0x00007fff8f955cdf -[NSMenu itemAtIndex:] + 165
13 com.apple.AppKit 0x00007fff8f955e38 -[NSMenu removeItemAtIndex:] + 63
14 com.apple.Safari.framework 0x00000001012dcc2e -[AppController awakeFromNib] + 387
15 com.apple.CoreFoundation 0x00007fff891c2fb1 -[NSObject performSelector:] + 49
16 com.apple.CoreFoundation 0x00007fff891c2f32 -[NSSet makeObjectsPerformSelector:] + 274
17 com.apple.AppKit 0x00007fff8f93d9ff -[NSIBObjectData nibInstantiateWithOwner:topLevelObjects:] + 1245
18 com.apple.AppKit 0x00007fff8f933f73 loadNib + 322
19 com.apple.AppKit 0x00007fff8f933470 +[NSBundle(NSNibLoading) _loadNibFile:nameTable:withZone:ownerBundle:] + 217
20 com.apple.AppKit 0x00007fff8f93338b +[NSBundle(NSNibLoading) loadNibFile:externalNameTable:withZone:] + 141
21 com.apple.AppKit 0x00007fff8f9332ce +[NSBundle(NSNibLoading) loadNibNamed:owner:] + 364
22 com.apple.AppKit 0x00007fff8fba406f NSApplicationMain + 398
23 com.apple.Safari.framework 0x00000001014df806 SafariMain + 166
24 com.apple.Safari 0x00000001012ccf24 0x1012cc000 + 3876
Thread 1:: Dispatch queue: com.apple.libdispatch-manager
0 libsystem_kernel.dylib 0x00007fff881ec7e6 kevent + 10
1 libdispatch.dylib 0x00007fff8464178a _dispatch_mgr_invoke + 923
2 libdispatch.dylib 0x00007fff8464031a _dispatch_mgr_thread + 54
Thread 2:
0 libsystem_kernel.dylib 0x00007fff881ec192 __workq_kernreturn + 10
1 libsystem_c.dylib 0x00007fff90abc594 _pthread_wqthread + 758
2 libsystem_c.dylib 0x00007fff90abdb85 start_wqthread + 13
Thread 3:: Dispatch queue: com.apple.CFURLCACHE_work_queue
0 libsystem_kernel.dylib 0x00007fff881eca8e pread + 10
1 libsqlite3.dylib 0x00007fff8b00ece5 unixRead + 69
2 libsqlite3.dylib 0x00007fff8b02b898 sqlite3PagerSharedLock + 2184
3 libsqlite3.dylib 0x00007fff8b02aa47 sqlite3BtreeBeginTrans + 1191
4 libsqlite3.dylib 0x00007fff8b022427 sqlite3InitOne + 2391
5 libsqlite3.dylib 0x00007fff8b021a44 sqlite3Init + 116
6 libsqlite3.dylib 0x00007fff8b01cdcf sqlite3Pragma + 10287
7 libsqlite3.dylib 0x00007fff8b014e4f yy_reduce + 3967
8 libsqlite3.dylib 0x00007fff8b013a2d sqlite3Parser + 253
9 libsqlite3.dylib 0x00007fff8b0126fd sqlite3RunParser + 413
10 libsqlite3.dylib 0x00007fff8b011fe8 sqlite3Prepare + 1032
11 libsqlite3.dylib 0x00007fff8b011b23 sqlite3LockAndPrepare + 355
12 libsqlite3.dylib 0x00007fff8b010f42 sqlite3_exec + 418
13 com.apple.CFNetwork 0x00007fff8734753a __CFURLCache::OpenDatabase() + 188
14 com.apple.CFNetwork 0x00007fff87347040 ProcessCacheTasks(__CFURLCache*, bool) + 265
15 com.apple.CFNetwork 0x00007fff87346a72 _ZL24_CFURLCacheTimerCallbackPv + 662
16 libdispatch.dylib 0x00007fff8463fa86 _dispatch_call_block_and_release + 18
17 libdispatch.dylib 0x00007fff846412d6 _dispatch_queue_drain + 264
18 libdispatch.dylib 0x00007fff84641132 _dispatch_queue_invoke + 54
19 libdispatch.dylib 0x00007fff8464092c _dispatch_worker_thread2 + 198
20 libsystem_c.dylib 0x00007fff90abc3da _pthread_wqthread + 316
21 libsystem_c.dylib 0x00007fff90abdb85 start_wqthread + 13
Thread 4:: WebCore: IconDatabase
0 libsystem_kernel.dylib 0x00007fff881eca8e pread + 10
1 libsqlite3.dylib 0x00007fff8b00ece5 unixRead + 69
2 libsqlite3.dylib 0x00007fff8b0304f6 readDbPage + 102
3 libsqlite3.dylib 0x00007fff8b02ec9b sqlite3PagerAcquire + 315
4 libsqlite3.dylib 0x00007fff8b05d872 moveToChild + 146
5 libsqlite3.dylib 0x00007fff8b05fb68 sqlite3BtreeNext + 600
6 libsqlite3.dylib 0x00007fff8b058909 sqlite3VdbeExec + 41561
7 libsqlite3.dylib 0x00007fff8b04da5b sqlite3_step + 1883
8 com.apple.WebCore 0x000000010237eeff WebCore::SQLiteStatement::step() + 63
9 com.apple.WebCore 0x000000010237f6cc WebCore::IconDatabase::performURLImport() + 908
10 com.apple.WebCore 0x000000010237dd3b WebCore::IconDatabase::iconDatabaseSyncThread() + 475
11 com.apple.JavaScriptCore 0x0000000101cbe11f _ZN3WTFL19wtfThreadEntryPointEPv + 15
12 libsystem_c.dylib 0x00007fff90aba8bf _pthread_start + 335
13 libsystem_c.dylib 0x00007fff90abdb75 thread_start + 13
Thread 5:: CoreAnimation render server
0 libsystem_kernel.dylib 0x00007fff881ea67a mach_msg_trap + 10
1 libsystem_kernel.dylib 0x00007fff881e9d71 mach_msg + 73
2 com.apple.QuartzCore 0x00007fff8e6292d9 CA::Render::Server::server_thread(void*) + 184
3 com.apple.QuartzCore 0x00007fff8e629219 thread_fun + 24
4 libsystem_c.dylib 0x00007fff90aba8bf _pthread_start + 335
5 libsystem_c.dylib 0x00007fff90abdb75 thread_start + 13
Thread 0 crashed with X86 Thread State (64-bit):
rax: 0x0000000000000000 rbx: 0x0000000000000006 rcx: 0x00007fff60eca408 rdx: 0x0000000000000000
rdi: 0x000000000000060b rsi: 0x0000000000000006 rbp: 0x00007fff60eca430 rsp: 0x00007fff60eca408
r8: 0x00007fff7601afb8 r9: 0x00007fff60ec9e98 r10: 0x00007fff881ebd0a r11: 0x0000000000000246
r12: 0x00007fbe33487ed0 r13: 0x0000000000000004 r14: 0x00007fff7601d960 r15: 0x00007fff60eca580
rip: 0x00007fff881ebce2 rfl: 0x0000000000000246 cr2: 0x0000000104edb000
Logical CPU: 0
Binary Images:
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0x7fff8ea9a000 - 0x7fff8eb15ff7 com.apple.print.framework.PrintCore (7.1 - 366.3) <C5F39A82-0E77-3AD6-906A-20DD2EE8D374> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ PrintCore.framework/Versions/A/PrintCore
0x7fff8eb24000 - 0x7fff8eb27ff7 com.apple.securityhi (4.0 - 1) <D0ABB03B-CEF9-39E0-A139-AA9484DBBC07> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/SecurityHI.fr amework/Versions/A/SecurityHI
0x7fff8eb28000 - 0x7fff8eb35ff7 libbz2.1.0.dylib (1.0.5 - compatibility 1.0.0) <DFAB8CA8-CC9D-3F58-8C12-CE120442AACD> /usr/lib/libbz2.1.0.dylib
0x7fff8eb44000 - 0x7fff8ebe5ff7 com.apple.LaunchServices (480.33 - 480.33) <45EF2044-3396-3910-9B5B-C8F7777D5F56> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/LaunchS ervices.framework/Versions/A/LaunchServices
0x7fff8ebe6000 - 0x7fff8f0adfff FaceCoreLight (1.4.7 - compatibility 1.0.0) <BDD0E1DE-CF33-3AF8-B33B-4D1574CCC19D> /System/Library/PrivateFrameworks/FaceCoreLight.framework/Versions/A/FaceCoreLi ght
0x7fff8f0ae000 - 0x7fff8f1bafff libcrypto.0.9.8.dylib (44.0.0 - compatibility 0.9.8) <3A8E1F89-5E26-3C8B-B538-81F5D61DBF8A> /usr/lib/libcrypto.0.9.8.dylib
0x7fff8f1d5000 - 0x7fff8f25aff7 com.apple.Heimdal (2.2 - 2.0) <FF0BD9A4-6FB0-31E3-ABFB-563FBBEC45FC> /System/Library/PrivateFrameworks/Heimdal.framework/Versions/A/Heimdal
0x7fff8f294000 - 0x7fff8f294fff com.apple.Cocoa (6.6 - ???) <7EC4D759-B2A6-3A99-AC75-809FED1500C6> /System/Library/Frameworks/Cocoa.framework/Versions/A/Cocoa
0x7fff8f2b0000 - 0x7fff8f2f2fff com.apple.corelocation (330.12 - 330.12) <CFDF7694-382A-30A8-8347-505BA0CAF312> /System/Library/Frameworks/CoreLocation.framework/Versions/A/CoreLocation
0x7fff8f33a000 - 0x7fff8f43ffff libFontParser.dylib (??? - ???) <759645F2-8CB1-358C-AF41-BA3797CD0F60> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ATS.framework/Versions/A/Resources/libFontParser.dylib
0x7fff8f469000 - 0x7fff8f795ff7 com.apple.HIToolbox (1.9 - ???) <B7D2A06B-7BE5-3355-BF7D-8139100B9B97> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/HIToolbox.fra mework/Versions/A/HIToolbox
0x7fff8f7d4000 - 0x7fff8f814fff libtidy.A.dylib (??? - ???) <E500CDB9-C010-3B1A-B995-774EE64F39BE> /usr/lib/libtidy.A.dylib
0x7fff8f815000 - 0x7fff8f922fff libJP2.dylib (??? - ???) <5BE8CFA7-00C2-3BDE-BC20-5FF6DC18B415> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ImageIO.framework/Versions/A/Resources/libJP2.dylib
0x7fff8f923000 - 0x7fff90529ff7 com.apple.AppKit (6.7.3 - 1138.47) <CAF5783F-F80B-30E7-929F-BBA6D96C5C44> /System/Library/Frameworks/AppKit.framework/Versions/C/AppKit
0x7fff906b5000 - 0x7fff909cefff com.apple.Foundation (6.7.2 - 833.25) <22AAC369-B63C-3C55-8AC6-C3ECBA44DA7B> /System/Library/Frameworks/Foundation.framework/Versions/C/Foundation
0x7fff909cf000 - 0x7fff909d0ff7 libsystem_sandbox.dylib (??? - ???) <96D38E74-F18F-3CCB-A20B-E8E3ADC4E166> /usr/lib/system/libsystem_sandbox.dylib
0x7fff90a6c000 - 0x7fff90b49fef libsystem_c.dylib (763.13.0 - compatibility 1.0.0) <41B43515-2806-3FBC-ACF1-A16F35B7E290> /usr/lib/system/libsystem_c.dylib
0x7fff90b4a000 - 0x7fff90c11ff7 com.apple.ColorSync (4.7.4 - 4.7.4) <590AFCDA-F10E-31FE-9B01-DA5FFE74C2BB> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ColorSync.framework/Versions/A/ColorSync
0x7fff912ee000 - 0x7fff912effff libDiagnosticMessagesClient.dylib (??? - ???) <3DCF577B-F126-302B-BCE2-4DB9A95B8598> /usr/lib/libDiagnosticMessagesClient.dylib
0x7fff912f0000 - 0x7fff912f2fff libCVMSPluginSupport.dylib (??? - ???) <1C73D331-6F6C-3872-A011-1C41FBF49F2A> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libCVMSPluginS upport.dylib
0x7fff91338000 - 0x7fff91338fff com.apple.ApplicationServices (41 - 41) <89B6AD5B-5C75-3E83-8C2B-AA7F4C55E400> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Application Services
0x7fff91339000 - 0x7fff91346fff libCSync.A.dylib (600.0.0 - compatibility 64.0.0) <528BAA66-C38C-3093-84B5-92A7832CE7BC> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ CoreGraphics.framework/Versions/A/Resources/libCSync.A.dylib
0x7fff91347000 - 0x7fff91364ff7 com.apple.openscripting (1.3.3 - ???) <BDCCCBA9-F440-30BD-8378-FAB5AF685A5D> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/OpenScripting .framework/Versions/A/OpenScripting
0x7fff91365000 - 0x7fff91467fff libxml2.2.dylib (10.3.0 - compatibility 10.0.0) <AFBB22B7-07AE-3F2E-B88C-70BEEBFB8A86> /usr/lib/libxml2.2.dylib
0x7fff91468000 - 0x7fff91498ff7 com.apple.DictionaryServices (1.2.1 - 158.2) <3FC86118-7553-38F7-8916-B329D2E94476> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/Diction aryServices.framework/Versions/A/DictionaryServices
0x7fff91499000 - 0x7fff914e5ff7 com.apple.SystemConfiguration (1.11.3 - 1.11) <0A7F1982-B4EA-3424-A0C7-FE46C6224F03> /System/Library/Frameworks/SystemConfiguration.framework/Versions/A/SystemConfi guration
0x7fff914e6000 - 0x7fff91520fe7 com.apple.DebugSymbols (2.1 - 87) <ED2B177C-4146-3715-91DF-D99A8ED5449A> /System/Library/PrivateFrameworks/DebugSymbols.framework/Versions/A/DebugSymbol s
0x7fff9161f000 - 0x7fff91632ff7 libCRFSuite.dylib (??? - ???) <0B76941F-218E-30C8-B6DE-E15919F8DBEB> /usr/lib/libCRFSuite.dylib
External Modification Summary:
Calls made by other processes targeting this process:
task_for_pid: 3
thread_create: 0
thread_set_state: 0
Calls made by this process:
task_for_pid: 0
thread_create: 0
thread_set_state: 0
Calls made by all processes on this machine:
task_for_pid: 1335
thread_create: 0
thread_set_state: 0
VM Region Summary:
ReadOnly portion of Libraries: Total=185.6M resident=117.2M(63%) swapped_out_or_unallocated=68.4M(37%)
Writable regions: Total=1.0G written=4300K(0%) resident=7116K(1%) swapped_out=0K(0%) unallocated=1.0G(99%)
REGION TYPE VIRTUAL
=========== =======
CG shared images 96K
CoreServices 1092K
JS JIT generated code 8K
JS JIT generated code (reserved) 1.0G reserved VM address space (unallocated)
MALLOC 23.1M
MALLOC guard page 48K
SQLite page cache 96K
STACK GUARD 56.0M
Stack 10.5M
VM_ALLOCATE 64K
__CI_BITMAP 80K
__DATA 15.9M
__IMAGE 528K
__LINKEDIT 59.9M
__RC_CAMERAS 248K
__TEXT 125.7M
__UNICODE 544K
mapped file 24.7M
shared memory 312K
=========== =======
TOTAL 1.3G
TOTAL, minus reserved VM space 318.8M
Model: MacBook4,1, BootROM MB41.00C1.B00, 2 processors, Intel Core 2 Duo, 2.1 GHz, 4 GB, SMC 1.31f1
Graphics: Intel GMA X3100, GMA X3100, Built-In, 144 MB
Memory Module: BANK 0/DIMM0, 2 GB, DDR2 SDRAM, 667 MHz, 0x7F98000000000000, 0x202020202020202020202020202020202020
Memory Module: BANK 1/DIMM1, 2 GB, DDR2 SDRAM, 667 MHz, 0x7F98000000000000, 0x202020202020202020202020202020202020
AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0x88), Broadcom BCM43xx 1.0 (5.10.131.36.15)
Bluetooth: Version 4.0.5f11, 2 service, 11 devices, 1 incoming serial ports
Network Service: Parallels Host-Only Networking Adapter, Ethernet, en4
Network Service: Wi-Fi, AirPort, en1
Serial ATA Device: Hitachi HTS542512K9SA00, 120.03 GB
Parallel ATA Device: MATSHITACD-RW CW-8221
USB Device: Built-in iSight, apple_vendor_id, 0x8501, 0xfd400000 / 3
USB Device: External USB 3.0, 0x0480 (Toshiba America Info. Systems, Inc.), 0xa006, 0xfd100000 / 2
USB Device: Bluetooth USB Host Controller, apple_vendor_id, 0x8205, 0x1a100000 / 2
USB Device: Apple Internal Keyboard / Trackpad, apple_vendor_id, 0x022a, 0x5d200000 / 3
USB Device: IR Receiver, apple_vendor_id, 0x8242, 0x5d100000 / 2Anyone who has an issue with Safari 5.1.6 crashing after getting the installer bug on OS lion this worked for me:
I fixed the 5.1.6 Safari installer bug by getting on another computer, windows or mac, launching a web browser, going to the firefox install page and downloading the firefox installer package(mac), dragging the installer package to a usb/flash drive, ejecting usb and plugging into mac, dragging firefox installer onto desktop and downloading firefox.
Once firefox is downloaded use this link provided by another member to auto download safari 6:
Download and install Safari 6 from this link (it's the link used by software update to download Safari6 for Lion 10.7.4) :
http://swcdn.apple.com/content/downloads/37/23/041-5058/lr5tynbldi18zcrqo8a8uq88 rnjushqliu/Safari6Lion.pkg
Hope this helps! -
this is a brand new system from zt systems. it came with almost no software installed. no toolbars or anything, only trial of microsoft office.
I don't think that it even generates a crash report.Can you provide me with your Crash ID? See https://support.mozilla.com/en-US/kb/Firefox+crashes+when+you+open+it#Getting_your_crash_report . Please post them here
Your crash ID is after ''bp''
'''Crash troubleshooting'''
<u>Add-ons</u>
One of your add-ons might be the culprit. Try running Firefox in [[Safe Mode]] with all add-ons disabled. If that solves the problem, see [[Troubleshooting extensions and themes]] and possibly [[Troubleshooting plugins]]
<u>Are your plugins updated?</u>
Check this by going to http://www.mozilla.com/en-US/plugincheck/
<u>Are you using the newest version of Firefox?</u>
It is important you use the latest version of Firefox because it includes stability and security updates. The latest version of Firefox can always be downloaded from http://www.getfirefox.com. You can check if you are using the latest version of Firefox by going to Help | About Mozilla Firefox. If you are not, see [[Updating Firefox]]
<u>Malware</u>
Different types of Malware can cause Firefox to crash. For more information, please see [[Is my Firefox problem a result of malware]] -
ADI Installer crashes before it starts
When trying to install ADI 7.2 the Oracle Installer crashes and the Windows crash debug Window appears.
This machine has no other Oracle products on it.
Any suggestions?
Dennyhi,
motion 2.0 doesnt run on the intel platform, I believe you need to update to 2.1 to get the universal binary verison that does run on an intel mac. If you cant get hold of this you will have to upgrade to verion 3, which comes as part of Final Cut Studio 2
hth
adam -
Planets vs. Zombies Garden Warfare crashes before it starts
Message is "a problem has stopped it from working and it is sending message to microsoft
Hi,
Have you tried to reinstall this application? Is this problem occures as soon as it installed? Did you installed any other application before this problem occures?
If reinstall still doesn't work, please feel free let me know.
Roger Lu
TechNet Community Support -
Mainstage always crashes after I upgraded to OSX Mountain Lion. Doesn't matter if I choose 32bit or 64bit mode. I sent all the error reports to Apple but no help from there. I heard rumours that Mountain Lion creates the problem. With Lion I had no problem. Logic Pro runs without issues. So what can I do now? Do I have to reinstall Logic Studio and then download all the updates again? Hopefully not.. Any advice? Thanks to all! Ben
Try delete the mainstage preferences
from USER/library/preferences com.apple.mainstage.plist
even if you are running mainstage 2.1.3 and not 2.2.2 it should work with mountain lion -
Adobe Bridge CS6 crashing before starting 5.0.2.4
Hi there,
Adobe bridge is crashing for me before even starting.
I'm running as an Administrator on Windows 7x64 and using the latest version of Bridge, 5.0.2.4
It came with Adobe inDesign 8.0.2 which works perfectly, the only problematic app on the workstation is Bridge.
I do have a version of Adobe Photoshop CS2 also installed. I understand this was an issue that was supposedly patched by Adobe a year ago reading up on the forums but this problem still obviously exists.
Even uninstalling all CS2 products and running CCleaner to wipe out all registry references to CS2 does not fix Bridge CS6.
Adobe, please advice on what to do nextSystem Info:
Windows 7 x64 SP1
Dell T1650
8GB RAM
Xeon E3-1220 V2
Crash log;
Problem signature:
Problem Event Name: APPCRASH
Application Name: Bridge.exe
Application Version: 5.0.2.4
Application Timestamp: 50d99f7a
Fault Module Name: StackHash_59c3
Fault Module Version: 6.1.7601.17725
Fault Module Timestamp: 4ec49b8f
Exception Code: c0000374
Exception Offset: 000ce6c3
OS Version: 6.1.7601.2.1.0.256.48
Locale ID: 3081
Additional Information 1: 59c3
Additional Information 2: 59c39f5460f96c9e8c0a2e4cf426da4f
Additional Information 3: f054
Additional Information 4: f054c556062bcb3c14c6b443b38515c8
Event Viewer log;
Faulting application name: Bridge.exe, version: 5.0.2.4, time stamp: 0x50d99f7a
Faulting module name: ntdll.dll, version: 6.1.7601.17725, time stamp: 0x4ec49b8f
Exception code: 0xc0000374
Fault offset: 0x000ce6c3
Faulting process id: 0x1fe0
Faulting application start time: 0x01ce7e8d7553cc63
Faulting application path: C:\Program Files (x86)\Adobe\Adobe Bridge CS6\Bridge.exe
Faulting module path: C:\Windows\SysWOW64\ntdll.dll
Report Id: b3e6d539-ea80-11e2-92af-b8ca3a7791fa -
Photoshop Elements 7 - It crashes before it will open. What to do?
I have Windows 7 Professional, Service Pack 1. My Photoshop Elements 7 has worked perfectly for years. Yesterday, it crashed before it opened. I can no longer open the program. The error message shows
Problem Event Name: APPCRASH
Application Name: PhotoshopElementsEditor.exe
Application Version: 7.0.0.0
Application Timestamp: 48cff252
Fault Module Name: MSVCR80.dll
Fault Module Version: 8.0.50727.6195
Fault Module Timestamp: 4dcddbf3
Exception Code: c0000005
Exception Offset: 00027b07
OS Version: 6.1.7601.2.1.0.256.48
Locale ID: 1033
Additional Information 1: 0a9e
Additional Information 2: 0a9e372d3b4ad19135b953a78882e789
Additional Information 3: 0a9e
Additional Information 4: 0a9e372d3b4ad19135b953a78882e789
I uninstalled the program and reinstalled it. I downloaded a security patch and successfully installed it. I get the same error message and the program still crashes before the Editor opens. Please help direct me where to go to solve this problem.
Many thanks in advance for any advice.
cboaterThis FAQ has several troubleshooting suggestions:
http://www.johnrellis.com/psedbtool/photoshop-elements-faq.htm#_Troubleshooting_Editor_cra shes
Ken -
Elements 12 Editor Crashes Before Opening
A few months ago I bought and downloaded Photoshop Elements 12 from Adobe's website due to my Elements 8 crashing before it opens. For about a month it worked fine, but when I clicked on the logo Elements 12 wouldn't open. I would right-click my images and try to open them in Elements 12 but a window would pop up saying "Photoshop Elements 12 Editor has stopped working" (I use Windows). Using Safe Mode I fixed Elements 12 so that the window appears where I can click between Organizer and Editor. Organizer works fine, but when I click editor the loading bar appears and the "Stopped Working" screen would appear again. Does anyone know how I can use Editor on Elements 12 again?
Can you get into the welcome screen? If so then it is a good idea to reset the settings file to see if corrects any errors automatically. to do this you need to do this:
1) Press CTRL+ALT+SHIFT with fingers on one left-hand
2) With right hand click on the editor icon on the welcome screen
3) Look for a small window that looks like this:
4) click yes and see if this solves the problem.
Good luck. -
How can I install our new program (never installed previously) Adobe Photoshop Elements 8. The Wizard is interrupted before installation starts. Why? What do I do?
Do you receive any specific error messages at all? You may also want to review Troubleshoot install using logs | Elements - http://helpx.adobe.com/photoshop-elements/kb/troubleshoot-install-using-logs-elements.html.
-
Premiere Elements 7 crashes when I start to edit clips
I have downloaded Premium Elements 7 and installed same. I have taken a small series of 12 clips to try the software, into "new project (all 12 clips).
I then took the clips into the editing mode, but after dragging the 3 clips the programme crashed.
This has happened several times. Each time a menu pops up and says "Adobe has stopped working. A problem has caused the programme to stop working correctly. Windows will close the programme and notify you if a solution is available. CLOSE."
I have Vista Home Premium, using a 2GB dual core intel with 160 GB harddrive. Can some one tell me what is wrong pleaseDear Steve,
Thanks for the prompt response. I am having major problems. As you suggested I activated quicktime and then updated this. Then my problems got worse as I was unable to find the clips which were originally stored in Adobe photoshop so could not obtain them. I decided to uninstall PREMIUM ELEMENTS and re-download after restarting my PC. Unfortunately it will not install. it aborts part way throughthe installation
Install shows, C:\Program files\Adobe\Adobe Premiere Elements 7.0\ then Next, then Install, which I click on.
Part way through this install procedure a menu appears
Menu Error 1311. Source file not found and C:\User\Admin\App Data\Local\Temp\wzde 24\data1.cab. Verify that file exists and that you can access it. Retry and cancel
Checking through the files the last one is wzde 24 but no data1.cab file.
So what else am I not doing or doing wrong.
Thanks for your assistance
Barry
PS I have 23 GB on C and a full 69 on D
Video is a Sanyo Xacti an MP4 system
Downloaded with still pictures to Adobe Photoshop and then Pics into one folder and videos into another folder and to sub folders
Date: Tue, 26 May 2009 09:42:35 -0600
From: [email protected]
To: [email protected]
Subject: Premiere Elements 7 crashes when I start to edit clips
1) What are you using for source files? Photo? Video? If video, what type of camcorder did the video come from and how did you get it into your computer?
2) How much free, defragmented space is on your hard drive?
3) Is your operating system up to date? (Manually going to Windows Update and adding the hidden or custom updates) Do you have the latest version of Quicktime -- which is critical for running this program with any stability (per the FAQs to the right of this forum)? This is particularly important when running Vista.
http://forums.adobe.com/thread/416585?tstart=0
>
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