Elements 13 downloads but does not launch

I Purchased a download card, went on the site and submitted the redemption code. I was given a registration number and I downloaded the software but it does not launch. What do I do?

Hi,
Could you please try the following solutions and see if any of these work:
1. Navigate to 'PhotoshopElementsEditor.exe' located inside:
    Win x64: C:\Program Files (x86)\Adobe\Photoshop Elements 13
    Win x32: C:\Program Files\Adobe\Photoshop Elements 13
     Right click on 'PhotoshopElementsEditor.exe' and select 'Run as Admin'
2. Just after this keep on pressing 'Ctrl+Alt+Shift' on Windows (or Command+Option+Shift on Mac). You will get a popup asking to delete Elements settings file. Click Yes.
If the above does not work, please try the following:
3. Please rename SLCache folder present at location "<root drive:>\Program Files (x86)\Common Files\Adobe\SLCache"
Also please rename opm.db on your machine to resolve this issue @ <root drive>\Users\<user name>\AppData\Local\Adobe\OOBE
Now re-launch the application.
4. In case any network printer is attached try to launch without network or printer uninstall or make different printer as default.
5. Try launching with anti-virus off or removing PSE from conflicting list.
If none of these work, please let me know.
Regards,
vaishali

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Hi,
Could you please try the following solutions and see if any of these work:
1. Navigate to 'PhotoshopElementsEditor.exe' located inside:
    Win x64: C:\Program Files (x86)\Adobe\Photoshop Elements 13
    Win x32: C:\Program Files\Adobe\Photoshop Elements 13
     Right click on 'PhotoshopElementsEditor.exe' and select 'Run as Admin'
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Now re-launch the application.
4. In case any network printer is attached try to launch without network or printer uninstall or make different printer as default.
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If none of these work, please let me know.
Regards,
vaishali

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Hunt
What you just wrote may have revealed the Photoshop Elements Premiere Elements integration consideration. If you have Premiere Elements 11, you need Photoshop Elements 11 for the integration between the programs to produce the DVD version of the Photoshop Elements Slideshow.
All along I was picturing Meyerswalter already in Premiere Elements 11/Publish+Share/Disc/DVD and being told to install Premiere Elements to get the burn to disc accomplished.
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