Elements 13 Fehlermeldung Kein Datenträger

Question

hey forum,
folgende meldung erscheint und macht das arbeiten unmöglich:
Adobe Premiere Elements.exe - Kein Datenträger. Es befindet sich kein Datenträger im Laufwerk. Legen Sie einen Datenträger in Laufwerk E: ein.
Die buttons abbrechen, wiederholen und weiter reagieren nicht, höchstens nach x mal klicken, doch meistens stürzt elements dann ab
habe schon neuinstalliert, läuft (oder eben nicht) auf PC, Windows 8.1 64 bit
ich hoffe ihr habt ideen.
LG
Raphael

Answer 1

gerdw
Thanks for the update.
On what computer operating system is your Premiere Elements 13 running? Have you updated 13 to 13.1 yet using the opened project's Help Menu/Updates? If not, please consider doing that. But for the immediate No Disc issue.
As you may know, this is not Adobe. Rather user to user. We are visitors here like you. The frequency of appearance here by Adobe Staff or PRE_help is not defined. However, it was one of those appearances by PRE_help that brought the answer for No Disc error for the Premiere Elements 13/13.1 user. So far, for all reporting the No Disc error here and trying it, it has worked.
Please install the 13.1 Update and then try the OldFilm.AEX deletion of disabling.
If that does not work then you might want to consider uninstall, free ccleaner run through (regular and registry cleaner parts), and reinstall with antivirus and firewall(s) disabled. Once the program is installed, then install the 13.1 Update.
CCleaner - PC Optimization and Cleaning - Free Download
And, then, if the No Disc appears after that, then delete or disable the OldFilm.AEX.
Be sure to have installed the 13.1 update before considering deleting the OldFilm.AEX.
We will be watching for your progress as your schedule permits.
Thank you.
ATR