Elements 13 Generating Thumbnails for 3 Days?

I have Elements 13 now installed and it has been generating thumbnails for 3 days. I have about 12,500 photos including both RAW and JPG types.
This is on an overclocked system running at 4.5 GHz with 16 GB of memory. After the 3 days of run time, I just clicked on a different folder in the explorer pane of Elements and the program crashed.
This is turning in to a problematic upgrade.
Is this normal?

I uninstalled and reinstalled the application and it appeared to resolve the issue.
Thank you for checking in...
Dale

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Imovie keeps getting hung up generating thumbnails for new events. How do I fix this?

I imported several movies from my miniDV camera without issue. Yesterday I tried to import another movie, only about 30 minutes long to a new event, and the "generating thumbnails for new event" has taken 12 hours and is still not complete. I tried to force quit and reopen the program it just starts the process again upon opening. I went online and downloaded and installed the imovie updates.... still no luck. I can't even use imovie now because when I open it it just goes back to generating thumbnails. Any thoughts? Im new to the Mac, and I just bought this computer 3 days ago and want to love it, but this is frustrating.

What version of iMovie 2011. Make sure you have installed all updates. There has been several updates addressing stability issues. If you have a newer system there were compatibility issues. Hopefully this will fix your issues. I have a new 2012 MBP 13 and works fine. It did lockup (pinwheel) 2x and has been fine.
After the updates running Disk Utility and repair permissions as well. Make sure things are correctly referenced.
Good luck
Brian

TS3391 iMovie 11 is not working. I try to open it and it says it is generating thumbnails for one of my previous projects. All the commands are gray. I have to force it to quit. I just want to capture clips to start a new project.

iMovie 11 is not working. I try to open it and it says it is generating thumbnails for one of my previous projects. All the commands are gray. I have to force it to quit. I just want to capture clips to start a new project. I googled the problem and there were discussions about deleting files in various folders and renaming clip extensions. I don't like the solutions I saw there and I am not sure they will work.

Nobody replied so I called Apple. They seemed to think they could fix the problem but I had to agree to pay about $20 first. I told them to put it down as a complaint. I only want to use the software I bought. I can't see that it is my fault it is malfunctioning. I guess I will have to pay. It doesn't seem right.

Imovie is not generating thumbnails for MPG video files

Hi everyone,
I have what I hope is a quick question with an easy solution. I'm using iMovie '09 8.0.6 to make a movie for my parents of their granddaughter. Imovie has generated thumbnails for all my video in iPhoto (most of which is .mov format), but two short clips (about a minute in length each) were apparently taken with a different camera and are in .mpg format. For some reason, imovie is not generating thumbnails for these .mpg videos, though in the past I have never experienced a problem here. What is wrong? What can I do to get these clips into iMovie or have iMovie generate these thumbnails?
Thanks.

No, the orientation is not the issue, The first set of 4 imported videos were from a GoPro 3 camera, and the one that was lost doing an "update thumbnail" operation was also a GoPro3 fie.
Just now I did another experiment, I chose to update thumbnail from a video file created with my Pentax WG-3 and it worked.
I updated thumbnail on a horizontal and verticle video from my Galaxy S3, and now those are also gone with no thumbnail...
So far the only one that actually works for me is the Pentax video, which is a MOV file. , the GoPro 3 and Galaxy are mp4 files, so it's possible that the mp4 format has something to do with it. This is very frustrating losing my thumbnails like this.... Luckily I have not deleted ver11 yet.
I hope they repair this issue soon.
Thanks for the help so far,

HT1014 I'm working with imovie 08 and converted movie originally from VHS tape to .m4v files imovie wouldn't recognize it. I converted to .mov files and imovie generated thumbnails (for hours) and shows a New Event but there is nothing there. Any help?

I'm working with imovie 08 on Macbook pro OS X and converted movie originally from VHS tape to .m4v files imovie wouldn't recognize it. I converted to .mov files and imovie generated thumbnails (for hours) and shows a New Event but there is nothing there. Any help?

markmc78 wrote:
.. I'm really struggling with the concept of events/clips/projects.
consider usage of a diff. editor.. iMovieHD6, you're entitled for a free downlaod at apple.com:
http://www.apple.com/support/downloads/imovieHD6.html
but IF you're relaxed, opened your mind, follow the bright light, ommmm.. for Events & Stuff:
your intended workflow will add another step of quality-degradition (8mm>>avi>>mp4>>iM08) ..
consider the free tool Mpeg Streamclip www.squared5.com for 'chopping' that 90min beast into pieces..
rename these new chunks, follow advice given on my site:
http://karsten.schluter.googlepages.com/im08changeeventdate
there's the manual..
http://manuals.info.apple.com/en/iMovie08_GettingStarted.pdf
and the most recommended books from Mr Pogue's Missing Manual series..

Elements Organizer 12 doesn't generate thumbnails for .mpg videos produced by Premiere Elements

I just upgraded from Elements+Premiere 11 to version 12, on Windows 8.1 x64.
I produced a 1st .mpg file (HDTV 1080p 25 img/s), and imported it in Elements Organizer.
Unfortunately, the Organizer doesn't generate any thumbnail for the file.
This is a new "behavior" of the Organizer 12, because the Organizer 11 use to generate thumbnails properly.
I tried to manually update the thumbnail (right click), but after waiting several seconds, there is still no thumbnail appearing.
Olivier

Olivier
Here are the results from my test of your situation where you tried to import 3 Premiere Elements 12 created files into the Elements Organizer 12 after their creation and save to the hard drive.
The 3 files from Premiere Elements 12 were
Publish+Share/Computer/MPEG with Presets = HDTV 1080p25 High Quality
Publish+Share/Computer/MPEG with Presets = HDTV 720p25 High Quality
Publish+Share/Computer/MPEG with Presets = HD 720p25
The same scheme was used for each, and the results were the same for each...
Imported into Elements Organizer 12, File Menu/Photos and Videos/Files and Folders.
In the Elements Organizer 12, each imported with a thumbnail displaying only a filmstrip icon.
Next I double click the thumbnail and got playback of the video in the Elements Organizer 12 without issue.
Next I right clicked the thumbnail and selected Update Thumbnail. It did within a few seconds. The thumbnail then displayed the first frame of the video.
I ran this test on a laptop with Windows 8.1 64 bit computer operating system. Installed on this computer along with Premiere Elements 12...QuickTime latest version, iTunes latest version, a PowerDVD player. Windows Media Player 12 appeared to be there but not yet activated. No VLC player or other.
For the moment I am assuming that codec were essentially from QuickTime and from what Premiere Elements 12 brought along.
More later.
ATR

Problem with generating thumbnails for Facebook

After yesterday's Business Catalyst failure (Intermittent site loading issue on all data centers) we have a problem with thumbnails for Facebook.
Our each publication has an extra tag og:title placed in the <head>. For example in this article: http://www.leftlane.pl/lip14/zanizanie-przebiegu-samochodu-w-koncu-stanie-sie-niemozliwe.h tml
there is tag <meta property="og:image" content="http://www.leftlane.pl/lip14/images/364994_8207.jpg" />
Until yesterday, every published text was getting into debugger (https://developers.facebook.com/tools/debug/). Debugger fetch the image creating a thumbnail. Everything worked as it should.
Unfortunately, after yesterday's failure thumbnails are no longer generated. In place of the thumbnail is a white spot, like in the picture below. Can I do something to thumbnails work again?
We are using Adobe Muse (2014.1).

Just a word of warning about this facebook tester, facebook caches results for sometimes upto 48 hours, so if index the page using facebook then make a change on a page then reindex most of the time (in my dealings) it looked the same, I had to throw different querystring information into the URL or use different URLs to make it look different to facebook and get a fresh (re)index and for it to pick up changes.

Stuck on generating thumbnails for imported footage

I've got a problem with importing DV footage from a camcorder using Firewire. In my preferences, I have selected all analysis options. It's my understanding that FCP is supposed to automatically analyze the footage as it's being recorded to disk.
So, after the import process from tape completes and I close the import window, I don't see any evidence of analysis having completed, or even begun. There are no smart folders for People and Synchronization as evidence. When I go to view the background tasks, I see that Transcoding and Analysis is stuck at 0%, while Rendering (specifically, Generating Thumnails) is shown as an active task, but no progress percentage is displayed. And it seems to be stuck like that forever, even if I leave my speedy new quad core alone for hours. I don't know how long this process is supposed to take (I only import up to an hour of DV clips at a time), and whether the analysis is supposed to start after rendering thumbnails is complete, but FCP is giving no indication that it's making any progress at all, which is disconcerting.
The only remedy seems to be to close FCP, re-open it, and then manually choose Analyze and Fix on all the clips in the event browser, which then seems to work. And without a generating thumbnails phase.

Solution for Me: Follow all the above and then open and leave open, iPhoto before opening iMovie.
Background: Attempted to open iMovie-11 after a three week break, only to see it freeze after authorising it to make new Thumbnails of the videos in iPhoto. Allowed 15mins in case it was actually working behind the scenes before 'force-quitting.'
The pattern was repeated many times despite meticulously following all the advice on this thread and several others around the forum. Nothing seemed to fix the snag with many valuable hours wasted.
Usually when solving issues, I close all programmes not directly related to the problem app. (I resaon that memory and resources are better 'concentrated') I recalled that iMovie initially grounded when trying to make thumbnails of my iPhoto videos I think after an update. So out of curiosity I opened iPhoto and iMovie loaded safely. iMovie did stumble one more time after replacing the suspected errant folders from my desktop into the Users / iMovie folder, (as in Bruce EBonus excellent suggestion above) but another 'repair permissions' and re-boot and everything has been fine since.
I hope this helps anyone suffering the same issue.

Imovie freeze on generating thumbnail for iphoto videos

When I open imovie, there is a message that says "do you want to generate iphoto video thumbmails?" now or later. As I have iphoto videos missing in imovie, i press on now. It then says that a certain movie is missing and then freezes and I cannot quit imovie.

Hi there,
I would recommend trying the troubleshooting steps described in the article below.
iMovie: How to troubleshoot "Application Unexpectedly Quit" messages
http://support.apple.com/kb/HT3143
-Griff W.

IPhoto wants to generate thumbnails for my ENTIRE iPhoto library

I only want to use a couple clips and pics. I have over 5,000 videos and pics. How do I select just the one's I want it to process?

There are 9 different versions of iPhoto and they run on 9 different versions of the Operating System. The tricks and tips for dealing with issues vary depending on the version of iPhoto and the version of the OS. So to get help you need to give as much information as you can. Include things like:
- What version of iPhoto.
- What version of the Operating System.
- Details. As full a description of the problem as you can. For example, if you have a problem with exporting, then explain by describing how you are trying to export, and so on.
- History: Is this going on long? Has anything been installed or deleted? - Are there error messages?
- What steps have you tried already to solve the issue.
- Anything unusual about your set up? Or how you use iPhoto?
Anything else you can think of that might help someone understand the problem you have.

PSE 6 generating thumbnails on 128 pics for 2 days

I'm running Win 7 and PSE 6 and have 37,000+ pics and videos in my catalog...been using PSE since v2.
I came home from vacation the other day, imported 128 pics from an SD card, and PSE 6 has been generating thumbnails for those pics for almost 2 days...the pics themselves are there as I can see them fine if I double-click on them. I was able to attach a tag to the new pics.
The thumbnails from my other 37,000 photos are still there/visible.
Any ideas?
Thanks...

More information on fixing thumbnail problems:
http://www.johnrellis.com/psedbtool/photoshopelements-6-7-faq.htm#_Recreate_Organizer_thum bnails

Photoshop Elements Organizer 11 crashes due to deadlock in the thread wait chain when creating thumbnails for *.mts (AVCHD) files

Hi,
the Elements Organizer 11 creates a deadlock in the wait chain when generating thumbnails for more than a handful of MTS (AVCHD) files.
After importing AVCHD files from my Canon video camera, the organizer using default settings always crashes. I was able to narrow down the problem to be caused by thumbnail generating.
After deactivating the automatic generation of thumbnails, the organizer does not crash any more upon launching .
Of course, working without thumbnails is not very practical. The next resort is manual trigger of thumbnail generation by selecting "update thumbnail".
If I manually trigger updating of thumbnails for files one by one, then it works for quite many files before crashing again.
Selecting thumbnail update for multiple files at once has a much higher likelihood to crash.
This does not seem to be related to particular file contents: a file that leads to crashing once may be flawlessly get a thumbnail created at the next attempt.
The Windows event report looks as follows (German language Windows):
Name der fehlerhaften Anwendung: PhotoshopElementsOrganizer.exe, Version: 11.0.0.0, Zeitstempel: 0x505e9f67
Name des fehlerhaften Moduls: msvcrt.dll, Version: 7.0.9600.16384, Zeitstempel: 0x52158ff5
Ausnahmecode: 0xc0000005
Fehleroffset: 0x00009919
ID des fehlerhaften Prozesses: 0x13c8
Startzeit der fehlerhaften Anwendung: 0x01cfb676145d0c54
Pfad der fehlerhaften Anwendung: C:\Program Files (x86)\Adobe\Elements 11 Organizer\PhotoshopElementsOrganizer.exe
Pfad des fehlerhaften Moduls: C:\WINDOWS\SYSTEM32\msvcrt.dll
Berichtskennung: b8817e29-2269-11e4-bf2d-10bf487f7b28
Vollständiger Name des fehlerhaften Pakets:
Anwendungs-ID, die relativ zum fehlerhaften Paket ist:
Occasionally, a different module is listed as erroneous instead of msvcrt.dll.
My questions:
- has anyone experienced the same problem?
- is this a known issue with Organizer 11?
- is the issue solved with Organizer 12?
I have Premiere Elements 11, Photoshop Elements 11 installed and not experienced any other issues with these applications.
Playback of said AVCHD (*.mts) files works flawlessly, i.e. I do not have any codec or performance issue on my PC.
Deactivation of anti-virus software has no significant effect. I have excluded video directories from scanning anyways.
Have deactivated face recognition, visual search and smart tagging in the organizer.
Have also disabled hyperthreading in the BIOS.
Using Windows XP compatibility settings for PSE somewhat improved the stability, but did not completely eliminate crashes.
Additionally, it signnificantly slows down thumbnail generation and a progress indication window becomes visible during thumbnail generation, which is barely noticable in native Win 8.1 mode.
Officially, Elements 11 is compatible with Windows 8.1.
There is a knowledgebase article related to Elements 6, which recommends to disable multi-threading and to enforce execution of Organizer on more than one core.
This reduces the problem a little bit, but thumbnailing more than a handful of files still leads to crashing.
By means of the task manager, I analyzed the wait chain of the process PhotoshopElementsOrganizer.exe:
Every time the fault occurs, it is caused by a deadlock in the wait chain.
For example:
PhotoshopElementsOrganizer.exe (PID:6440) Thread: 6540
-- PhotoshopElementsOrganizer.exe (PID:6440) Thread: 5932
---- PhotoshopElementsOrganizer.exe (PID:6440) Thread: 6540
PhotoshopElementsOrganizer.exe (PID:6440) Thread: 5932
-- PhotoshopElementsOrganizer.exe (PID:6440) Thread: 6540
---- PhotoshopElementsOrganizer.exe (PID:6440) Thread: 5932
Regards
Oliver
Microsoft Windows 8.1 Pro, 64bit, 6.3.9600 Build 9600
Intel(R) Core(TM) i7-3770 CPU @ 3.40GHz,
16 GB RAM
AMD Radeon HD5450, 1GB
256 GB SSD, Crucial M4-CT256 (Windows, Application, Swap and Temp files), NTFS
1.8 TB HDD, WesternDigital, WD2002FAEX-007BA0, NTFS (media store)

Hi,
I'm experiencing the same problem after importing MTS files.
When you said that you unisntall all other codec, what do you mean?
Codec Inside element software?
I have desable the automatic thumbnail and it still crash.
I'M running the software and trying to import more video files and the program keep crashing during the process of selecting the files in the directory to be imported.
i went in my windows 7 journal and here is the error.
System
Provider
[ Name]
Application Error
EventID
1000
[ Qualifiers]
0
Level
2
Task
100
Keywords
0x80000000000000
TimeCreated
[ SystemTime]
2014-08-31T19:36:04.000000000Z
EventRecordID
244366
Channel
Application
Computer
Ordi-Denis
Security
EventData
PhotoshopElementsOrganizer.exe
11.0.0.0
503fdd1d
MSACM32.dll
6.1.7600.16385
4a5bda4e
c0000005
00004d91
1634
01cfc552c927dce5
C:\Program Files (x86)\Adobe\Elements 11 Organizer\PhotoshopElementsOrganizer.exe
C:\Windows\system32\MSACM32.dll
0b097e53-3146-11e4-a14e-bcaec51a14f7
Please i need help since Adobe is not helping us.

Explorer crashing when generating thumbnails view for large (4GB) video (.TS) files

I am suffering consistent application crashes in Windows Explorer when it tries to generate thumbnails.
The error is reported as COM Surrogate has stopped working with an APPCRASH of dllhost.exe in module msvcrt.dll.
This only but always happens in the following circumstances. A folder set to view tiles or icons (with thumbnail view option NOT disabled). This folder contains several sub-folders, each of which contain video files. As explorer scans the
folder and its sub-folders, generating thumbnails for each, whenever it encounters a video file (.TS) that is 3.99GB or larger. COM surrogate crashes again. Closing COM Surrogate will then allow explorer to continue to scan the remaining sub-folders
until it encounters the next large file.
If I subsequently open one of the sub-folders where it crashed trying to generate a thumbnail, and refresh the folder, it will successfully generate a thumbnail for the video file. If I then return to the main folder and change the customization of the sub-folder
from video to document and back to video, explorer then successfully generates the folder icon with the inset video thumbnail.
I have tried this in safe mode and the problem persists.
Can anybody please help as I am pulling my hair out.

Hi Roger.
Almost all of my media files are TS, and all of my large (4GB) files are TS files, so I cannot tell if other file types have the same problem. I did try renaming the TS files to be .mpg (they still play as mpg) but this did not help.
However, I have downloaded and used ShelleExView and this has proved very useful. For the benefit of anyone else with a similar problem and using this very useful tool, I will detail the technique I used.
First, using ShellExView, I disabled various groups of extensions to identify which, if any, were relevant. After disabling/enabling each set I performed a system restart to ensure the changes took effect. This was not actually necessary as restarting
Windows Explorer (via Task Manager) works equally well (but this loses my customm Taskbar toolbar).
Also, before re-opening the folders containing the problem files, I deleted the icon cache (I could have done this manually but chose to use CCleaner's delete Thumbnail Cache option as this was quick and easy). I then viewed the folders containing
the problem files, watching to see what effect the changes in ShellExView had made.
Using ShellExView, I progfessively disabled by Type (e.g. Thumbnail, Icon Handler), then by Company (e.g. non-Microsoft), then by Product (e.g. MS Office, Windows Search). The result was that I identified the extension that was creating the thumbnails:
Icaros Thumbnail Provider (installed as part of the K-Lite codec pack).
Hoping I had found the cause, I removed K-Lite from my system and checked again. No thumbnails (as expected), but COM Surrogate continued to crash (I have subsequently reinstalled K-Lite as I need this to play my media files). Further analysys
with ShellExView then identified a further problem extension: Microsoft's MF MPEG Property Handler.
With both extensions (Icaros Thumbnail Provider & MF MPEG Property Handler) disabled, COM Surrogate does not crash. With either one enabled, but not the other, COM Surrogate crashes. These two extensions are therefore both individually causing
the crashes. This leads me to wonder if they perhaps have something in common (e.g. a dll).
Although disabling these extensions stops the crashes, I of course alos lose what they provide: file details (e.g. media length etc.) and thumbnails. So simply disabling them is not a solution.
Is it possible to idenitfy what, if anything, they have in common (which may be the true culprit)?
Alternatively, are there other ways I can continue to obtain file property information and thumnails without using these extensions?

Safari not generating Facebook thumbnails for links

For a short time (weeks? months?) Facebook hasn't been generating thumbnails for links (like when I try to post a youtube video or link to a news article, etc.). However, Chrome will generate links. I tried emptying the cache, and updating Java and Flash, but still nothing. Any ideas?

From your Safari menu bar click Safari > Preferences then select the Privacy tab.
Click: Remove All Website Data
Then delete the cache this way.
From the Finder menu bar click Go > Go to Folder
Type or copy paste the following
~/Library/Caches/com.apple.Safari/Cache.db
Click Go then move the Cache.db file to the Trash.
Quit and relaunch Safari to test.
If nothing above helped, troubleshoot Safari extensions.
From the Safari menu bar click Safari > Preferences then select the Extensions tab. Turn that OFF, quit and relaunch Safari to test.
If that helped, turn one extension on then quit and relaunch Safari to test until you find the incompatible extension then click uninstall.

Premiere Pro 5.5.2 crashes when generating thumbnails; faults ImageRenderer.dll

Hello all! I'm a new Premiere user. I've been working on a review show, and it's been going great for the last month. A few days ago, however, Premiere Pro started acting wonky. Part of my show involves putting in small clips from other sources, typically 3-4 seconds. With this most recent show, Premiere Pro started crashing left and right without warning. It took me a few days to narrow down the source.
ImageRenderer.dll seems to be crashing when attempting to generate thumbnail images of the sourced clips. Everything else seems to work fine. It seemed to start when I used the Clip Speed / Duration function to slow down a 30fps clip to about 25% speed. I realized later that the clips were at 30fps in a 24fps timeline (the rest of my material is 24fps). Once I changed the clip's speed, Premiere started crashing, perhaps due to how the clip interacted with the timeline. I removed the offending clip, but it seemed that the damage was done. I discovered that if I deleted the source file from the project inventory pane Premiere wouldn't crash.
I just recently discovered that if I collapse the video track of the source clip, Premiere won't generate thumbnails for those clips and thus remains stable. I stress-tested my rig all day yesterday using MemTest86 and Prime95, with no errors. I also uninstalled Premiere Pro, rebooted, and reinstalled from scratch. I still get the ImageRenderer.dll crash when Premiere attempts to generate thumbnails for the clips. So far I do have a workaround (collapse the video track) but I would like to figure out a better solution for it. I even created a new project and re-sourced the clips into a different frame rate.
Any help would be appreciated!
~Josh
Log Name:
Application
Source:
Application Error
Date:
1/31/2014 9:39:50 AM
Event ID:
1000
Task Category: (100)
Level:
Error
Keywords:
Classic
User:
N/A
Computer:
Relic
Description:
Faulting application name: Adobe Premiere Pro.exe, version: 5.5.2.0, time stamp: 0x4e960e56
Faulting module name: ImageRenderer.dll, version: 5.5.2.0, time stamp: 0x4e95f50d
Exception code: 0xc0000005
Fault offset: 0x00000000001756df
Faulting process id: 0x850
Faulting application start time: 0x01cf1e9244d9c6a7
Faulting application path: C:\Program Files\Adobe\Adobe Premiere Pro CS5.5\Adobe Premiere Pro.exe
Faulting module path: C:\Program Files\Adobe\Adobe Premiere Pro CS5.5\ImageRenderer.dll
Report Id: 89880013-8a85-11e3-bef2-60a44c639d5c
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
<Provider Name="Application Error" />
<EventID Qualifiers="0">1000</EventID>
<Level>2</Level>
<Task>100</Task>
<Keywords>0x80000000000000</Keywords>
<TimeCreated SystemTime="2014-01-31T14:39:50.000000000Z" />
<EventRecordID>4955</EventRecordID>
<Channel>Application</Channel>
<Computer>Relic</Computer>
<Security />
</System>
<EventData>
<Data>Adobe Premiere Pro.exe</Data>
<Data>5.5.2.0</Data>
<Data>4e960e56</Data>
<Data>ImageRenderer.dll</Data>
<Data>5.5.2.0</Data>
<Data>4e95f50d</Data>
<Data>c0000005</Data>
<Data>00000000001756df</Data>
<Data>850</Data>
<Data>01cf1e9244d9c6a7</Data>
<Data>C:\Program Files\Adobe\Adobe Premiere Pro CS5.5\Adobe Premiere Pro.exe</Data>
<Data>C:\Program Files\Adobe\Adobe Premiere Pro CS5.5\ImageRenderer.dll</Data>
<Data>89880013-8a85-11e3-bef2-60a44c639d5c</Data>
</EventData>
</Event>

Same problem - on MBPro 13-inch, Early 2011 running OS X Lion 10.7.4 (11E53)
Uninstalling 3ivx worked like a charm! thanks.

Elements 13 Generating Thumbnails for 3 Days?

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