Elements 13 Licence

I have a trial version of Elements 13 which I have bought and received the serial number. What do I do with this number? I cannot find anything in the prgram to ttell me hqw to us it.
Henry

On opening the Organiser the main working screen appears. There is no oportunity to enter any numbers. If I open the editor screen I am told it is time expired. Again there is no way of entering a number. IS IT POSSIBLE TO ACTIVATE THE PROGRAMME WITHOUT THESE SCREENS. Neither of the responses from Barbara or Mytaxsite can be applied for the above reasons. I have now been trying for over 3 das and continuosly for 5 hours today including 2 Chat sessions. with no success, IS IT POSSIBLE TO LICENSE THIS SOFTWARE NOW? Or do I get my money back and re-order it?
Chris Gibson

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Install existing PS elements licence/program on a new computer

Can I :
install existing PS elements licence/program on a new computer?

Yes you are permitted two activations provided you only use one computer at a time.

PS Elements licence: Windows to Mac OS

can I install PS Elements on a Windows laptop first, then move my licence to Mac OS when I get my new iMac?

Yes

Can I convert my Elements licence from Windows to IOS

I am using Premier Elementson on a windows 7 PC, can I convert this to run only on an IMAC running IOS Yosemite ?

ronb
What version of Premiere Elements on your Windows 7? Nevertheless....
No if all you have are Premiere Elements Windows installation files from purchase of an online download.
Premiere Elements Windows does not work on Premiere Elements Mac and vice versa. Also, project files from Windows version do not work on Mac version and vice versa.
If you had purchased the box packaging you would be expected to have two discs, one for Windows version and one for Mac version. Then use the Mac disc for installation of the product
on Mac.
If your purchase was from online download, then all you have are installation files specific to the computer operating system to which the files were downloaded.
ATR

Photoshop Elements 5.0, 1 in 10 RAW files show broken

I have PS Elements 5.0 running on Vista Home Premium. I am shooting with a Sony Alpha 100 and the RAW files are .ARW. Approximately 1 in 10 of my RAW files show an end-of-file error. I've not yet update the firmware (should I need to?), but I have had a friend open up the same files in CS3 no problem. I have tried new memory sticks, used my laptop with the same Elements licence and I'm still having problems. It comes up with a greyed out box. If I delete the files from the HD and reinstall them, the same ones show up as broken, so it's something specific to these files. They open okay in the Sony RAW editor that came with the camera. What to do!?

Photoshop Elements Forum is Here
http://www.adobeforums.com/webx/.eeb4f8b/
First read the FAQ for your version, then go to the section
Technical Issues (All versions) to ask a question

Can i use premiere element 13 licence on 2 computers (same house)

Hello,
We have 2 computers and I'd like to use premiere element 13 licence on both at the same time (same house)
Thanks

This Forum is concerned with Photoshop, please find the application appropriate Forum.

We have several licences of Adobe Photoshop Elements V9 can we use the same licence key for latest version or what version can we install is this key???

We have several licences of Adobe Photoshop Elements V9 can we use the same licence key for latest version or what version can we install is this key???
We are Gouvernment and we use Windows 7 64 bits edition with office 2010.
Thanks.

Hi Denis, if you have license of Photosho Elements V9 then you can only install V9, please check the download link: Download Photoshop Elements products | 9, 8, 7. Please also check System requirements | Adobe Photoshop Elements
Atul_Saini

Reinstallating elements 10... Licence screen goes in endless loop - solution?

Reinstalling Elements 10 after the price went up for CC-full and I downgraded to just CC-LR and PS. But can't get past accept licence screen. Click OK to accept that and it just goes round in an endless loop where the licence screen reappears each time you click the OK button.
Have a valid licence key and tried both DVD reinstall and download reinstall (This also happened with the original installation after I'd downgraded CC, hadn't used the software while had CC-Premiere Pro, but wasn't using that enough to justify cost of full CC).
Any ideas what the solution is?

Peak Images
Is Premiere Pro CC still installed? For now I will assume that you are trying to run Premiere Elements 10 on Windows 7, 8, or 8.1 64 bit. What is the video card/graphics card that the computer uses? If the card in not NVIDIA GeForce, then.....
Uninstall all traces of Premiere Elements 10 from your computer.
a. Uninstall the usual Control Panel way.
b. Do a free ccleaner run through to get rid of any leftovers from incomplete install reinstalls.
http://www.piriform.com/ccleaner/download
c. Reinstall Premiere Elements 10 with the antivirus and firewall(s) disabled.
Let us start here and then decide what next based on your reported results. If the above uninstall/ccleaner/reinstall scheme does not work, we
may yet try to delete the Adobe Premiere Elements Prefs file and, if necessary, the whole 10.0 Folder in which the Adobe Premiere Elements Prefs
file exists. It is also assumed that you have the latest version of Quicktime installed on your computer with Premiere Elements 10 and that you are
running the program from a User Account with Administrative Privileges. Yes? Have you looked at the situation with and without the antivirus and firewall(s) disabled?
Thank you.
ATR

Can Photoshop Elements Use Floating Licence?

Hello,
We would like to know the following:
1. Can we acquire Photoshop Elements (PSE) 11 instead of PSE12?
2. Can we install instead of 1 licence per PC is to set up network as floating licence? For example if we acquire 6 licences, instead of installing only to six PC, the license can be floating so more PC can access the software, but only 6 can work at given time. This is to maximize license use.
3. Where can I talk for live support?
I am currently located at Philippines (national capital region).
Thanks.

You really need to be speaking directly to Adobe about this (this is a user to user forum) but generally
You can still get PSE11 from third party vendors but not Adobe.
To PSE11 I believe the licence only allows installation on two computers at any one time, and only one of which can be used at any one time.
PSE12 uses a new 'sign-in' authorisation method. You can actually install the software on as many PC's as you have, but only two can ever be signed in at any one time and therefore usable. Note though that even with two signed in the licence only allows for one to be in use at any one time.
I doubt your network suggestion will work. Elements is really designed to be run on a standalone PC by a user with administrative rights.
Your relevant Adobe site is their Asia Pacific region at http://www.adobe.com/ap/.
Hope this helps.
Cheers,
Neale
Insanity is hereditary, you get it from your children
If this post or another user's post resolves the original issue, please mark the posts as correct and/or helpful accordingly. This helps other users with similar trouble get answers to their questions quicker. Thanks.

What do I do if I get the error message "invalid licence number for Photoshop Elements 13"?

I have just purchased Photoshop Elements 13 on line and received an email with the serial number to activate my trial copy on a Mac.
When I enter the serial number to license my trial copy, I get an error message saying that " this is not a valid license number for Photoshop 13.
I have followed all instructions on Adobe's troubleshooting pages. Same result.
I have reinstalled the trail version. Same result.
I have contacted Adobe through chat and for the past three days I keep getting the message "chat not available".
I have called the Adobe sales department. They confirmed that the serial number I registered is the correct licence number but told me they cannot provide product support.
I have posted a message on this forum. No response.
Before I ask for a refund any futher thoughts on what I can do next?

You may find this to be helpful:
Find your serial number quickly

I am unable to launch Elements 8 on my MAC OS 10.9.3. Downloaded Licence Recovery App" Tried to run Licence Recovery Launcher and get message 'can't open app"Licence Recovery Launcher" because Power PC applications are no longer supported" Don't

Can anyone advise if I am too far behind in releases and will be unable to use my Elements 8 on this OS?

I included a link in my previous response and this is not allowed. I have attached a screen print of where I got the link for the Licence Recovery App.

Photoshop Elements 8 Licencing Problem

Photoshop Elements 8 (s/n 1057-1463-2368-0256-2492-2362) has only ever been installed on 2 machines; one was my current laptop Computer which suffered a HD crash, but no problem, I still had a third licence left unused. In late December the same HD failed completely and was replaced by an SSD, now reloaded with Photoshop Elements 8, but I have no licences left. The 2nd and 3rd licences were used up on the same laptop computer I am still using, but there had been no opportunity to deactivate them before the HD unexpectedly crashed. What must I do, please?

You need to contact support directly for activation/deactivation and other installation issues. It’s usually possible to start a live chat, if an Adobe agent is free, and often to get the problem fixed right away. You will need your serial number. NEVER PUBLISH THIS IN FORUMS TO AVOID THEFT - HOPEFULLY THE FORUM HOST WILL REMOVE THE S/N
To get help now click here for product support
Can’t get immediate help? click here for further options
If all agents are currently busy, try again later. In the US you can call:
1-866-772-3623 or 1-800-642-3623

Licencing Photoshop Elements 13 has error 'The serial number you entered is invalid.'

I had a trail version of Photoshop Elements 13 that I wanted to buy and licence. I bought the product and got the serial number, but whenever I try to licence the trial version with the serial number it says 'The serial number you entered is invalid'.
I can't find a solution anywhere, can anyone help?

contact adobe support by clicking this link and then clicking 'still need help' as soon as it appears, https://helpx.adobe.com/contact.html

Bought photoshop elements 11 last year for windows and using it in my desktop. The desktop is crashed now and not usable. So I bought iMac now. Is it possible to trade over or change the licence into iMac version for a small fee. If not , can I partition

bought photoshop elements 11 last year for windows and using it in my desktop. The desktop is crashed now and not usable. So I bought iMac now. Is it possible to trade over or change the licence into iMac version for a small fee. If not , can I partition the hard drive of iMac and install windows and also photoshop elements? which is the best alternative ? why?

A Photoshop Elements license is good for both Mac and Windows so it should be just a matter of downloading the Mac version and using your current serial number to activate it.
PSE 10, 11 - http://helpx.adobe.com/photoshop-elements/kb/photoshop-elements-10-11-downloads.html
If you have any problem with the activation contact Adobe support using chat... Start Here If after selecting relevant responses you are unable to find a solution, choose "Still need help? Contact us." and the chat contact option.

My computer has rolled back and I have lost my licence code how do I find it? I am running windows xp and Photpshope Elements 12

Hoping that someone can help my computer has rolled back and I have lost my licence code I am running windows XP and Photoshop Elements 12

If you registered it with Adobe, you can sign in to your account and find it:
Find your serial number quickly

Agrément licence photoshop elements 13 sous windows 8

Lors de l'installation de photoshop elements 13 sous windows 8, le logiciel me redemande de me reconnecter après avoir validé l'agrément de la licence, et "tourne en boucle", refusant de lancer PSE13 (pourtant déclaré dans la base Adobe) .Le lien fourni par l'assistance sensé me permettre de résoudre ce problème ne fonctionne pas. Peut-être l'ai-je mal noté?
Je vous le fournis pour contrôle éventuel: https://helpx.adobe.com/fr/creative-suite/kb/software-licence-agrement -reappears-click.html

L'adresse était: : https://helpx.adobe.com/fr/creative-suite/kb/software-licence-agrement-reappears-click.htm l
La licence ne semble pas être approuvée et PSE 13 ne se lance pas: Toujours le même message" Nécessite une connexion...." et on recommence. Le logiciel est déclaré chez Adobe et figure bien dans mes produits avec son numéro de licence.

Elements 13 Licence

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