Elements 13: serial number invalid

I purchased Elements13 not validate the serial number how can I fix it?

Fabfel if you purchased the software title from Adobe directly then please see Return, cancel, or exchange an Adobe order.  If you purchased the software title from a reseller then you will want to contact them to arrange for a return.
Most purchases from Adobe are automatically registered.  This is why I assumed you purchased the software title from a seller other than Adobe.

Similar Messages

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    Hi,
    You've posted in the AIR forum.  Could you repost in either the Photoshop Elements or Premier Elements forum?
    Thanks,
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  • Photoshop Elements 11 serial number invalid after computr reset

    I reset my computer (Windows 8 OS) and all programs installed through disc were deleted. I need to reinstall Photoshop Elements 11, but when I entered my product's serial number it said it was invalid. The program was completely erased from my system, and yet it is still activated. Is there any way to deactivate it without the program being on my system? Is there any way to reinstall it at all?

    you don't need to deactivate if you're installing on the same computer (as long as there were no major hardware changes).
    but, if you want to deactivate and uninstalled program, contact adobe support: http://www.adobe.com/support/chat/ivrchat.html
    make sure you're using the correct number to activate:  http://helpx.adobe.com/x-productkb/global/find-serial-number.html

  • I've had Photoshop elements 8 on this machine for over two years and all of a sudden it is asking for a serial number. when I put it in it give me a serial number invalid message

    I've had Photoshop elements 8 on this machine for over two years and all of a sudden it is asking for a serial number. when I put it in it give me a serial number invalid message

    I am having the same experience. Did you find a solution??

  • I bough element 13 serial number appears invalid?

    I just paid to download adobe elements 13 and appears my serial number invalid.

    Dafner32695131 what specific error message are you receiving when you install Element 13?  Are you utilizing the installation files provided with your purchase?  You can find details on how to download your purchased software at Find a download link on Adobe.com.

  • I need help in downloading and installing a previously purchased version of Photoshop Elements 12: Serial number removed by moderator

    I need help in downloading and installing a previously purchased version of Photoshop Elements 12: <Serial number removed by moderator>

    Hi There,
    Kindly try: Troubleshoot installation | Photoshop Elements, Premiere Elements | Windows
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  • I have a 19 digit Adobe Photoshop Elements 12 Serial number.  It should be 24.  Any help with this?

    I have a 19 digit Adobe Photoshop Elements 12 Serial number.  It should be 24.  Any help with this?

    Where are you looking for the serial number?
    If you have the disks, the number commencing 1057 is usually inside the packaging. It’s necessary to pull out the white inner box.
    If you purchased this some while ago and the product, the serial number should be in your Adobe account. Click on the red Adobe logo (top left on this web page) sign-in with your Adobe ID (email & password) and choose Manage Account. You should be able to browse your purchase history and registered products.

  • Elements 10 serial number

    I have a Photoshop Elements 10 serial number, but it won't let me download Photoshop Elements 10 anymore because there's a new version of Photoshop Elements. Could I still use the serial number?

    Download the trial version of Photoshop Elements 10 from
    http://prodesigntools.com/photoshop-elements-10-direct-download-links-pse-premiere-pre.htm l
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  • I have a copy of Adobe 8 pro move it from my old laptop to the new an it said an serial number invalid i talked with someone was refered to life chat, nothing they could do, now im here, i ont thing i should have to purchase new, has anyone had the same i

    have a copy of Adobe 8 pro move it from my old laptop to the new an it said an serial number invalid i talked with someone was refered to life chat, nothing they could do, now im here, i ont thing i should have to purchase new, has anyone had the same issues and how did you get it fixed or are you in the same boat.

    Hi Edward Guilliver,
    As i understand you are facing 'Serial Number Invalid' Issue, I would recommend you to refer these Links for more information:
    Link 1: https://helpx.adobe.com/creative-suite/kb/invalid-serial-number-cs4.html
    Link 2: Error "Invalid serial number" | Acrobat 9 | CS4
    Please let me know if any of this Link fix your issue.
    Regards,
    Rahul Tyagi

  • K450e motherboard replaced now says error code 00ce machine type and serial number invalid

    Hey guys i just got a replacement motherboard, after motherboard was replaced on bootup the computer says error code 00ce: machine type and serial number are invalid. How do i get rid of this error it was replaced by the same motherboard type that was previously in the system. How can i reset the bios or enter the serial etc? Lenovo tech support was no help.

    Hi Qjafri829,
    Welcome to Lenovo Community!
    As per the query we understood that you are facing issue with serial number invalid error in your k450e desktop.
    As the motherboard been replaced the serial number and MTM number must be updated this is a new motherboard, you can visit to the nearest authorized service center for the serial number update in the BIOS.
    Click here to open a link where you can select the country and get the exact contact support number. I’m sure
    they will be a great help.
    Hope this helps. Do post back if issue persists!
    Best regards,       
    Ashwin.S
    Did someone help you today? Press the star on the left to thank them with a Kudo!
    If you find a post helpful and it answers your question, please mark it as an "Accepted Solution"! This will help the rest of the Community with similar issues identify the verified solution and benefit from it.
    Follow @LenovoForums on Twitter!

  • Sold Aperture 2 - but 'serial number invalid'

    Hi there, please help
    I bought Aperture 2 many months ago, but found it wouldn't work on my Powerbook G4. I then switched to Adobe Lightroom, and put the Aperture software in the cupboard.
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    If the serial number is valid it wouldn't care if it had been entered before or if it had been on a different computer. Is this a boxed set? It wasn't an upgrade was it? Do you still have the original serial number sticker?
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  • Elements serial number invalid straight off the box...help?

    I have a copy of photoshop elements 10 and when I install it it says the serial number is invalid... where to from here

    Hi there
    Please check this document: Invalid serial number error
    There is also a link to support if you need further assistance.
    Thanks
    Bev

  • Photoshop Elements serial number 'invalid'

    I want to install my Adobe Photoshop Elements 7 from disc onto new computer, but receive message that the serial number (from the packet) is invalid. Any advice?

    you don't need to deactivate if you're installing on the same computer (as long as there were no major hardware changes).
    but, if you want to deactivate and uninstalled program, contact adobe support: http://www.adobe.com/support/chat/ivrchat.html
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  • I bought photoshop elements, the serial number comes up as invalid. I know its right. .what do i do?

    I am having trouble installing Photoshop Elements 12.  I get to the screen where I can input my serial number and it says it is invalid.  in fact the number on the box and the receipt which also has the serial number on it match perfectly but they seem to be one number too long than what can be inputed.  What is wrong??  I don't know what to do!

    If you bought a boxed product then the serial number should be inside the box in the CD sleeve (this is exactly 24 characters long - 6 x 4).  See this picture:
    If, on the other hand, you have an insert in the box rather than a serial number then you have what is called a Redemption Code.  See this picture:
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    <http://helpx.adobe.com/x-productkb/global/redemption-code-help.html#purchasedproduct>
    If none of the above then clearly there isn't a real solution.

  • Invalid Photoshop Elements 8 serial number is invalid

    I upgraded to Photoshop Elements 8 in May 2010.  Now when I try to access the program, it starts asking for serial numbers and, when entered, I get a meassage it is invalid.  What's up?

    Hi there,
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    2. What is the name and version that is written on the Activation window?
    3. What is the platform and version you are using?
    4. How did you install the product from? Did you use anything like "Time Machine" in Mac?
    Regards,
    Jairaj

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