Elements 13 won't launch

I had elements 11 and it was working fine then the editor failed to launch.  I tried several times to launch it then and decided to upgrade to elements 13.  I finally got 13 installed from a download (which had it's own set of problems) and the editor wouldn't launch in this version either. I'm assuming I have some sort of system conflict, but don't have a clue how to find it.   I could really use some of that expert staff help that is mentioned at the top of the forums. 

Hello,
Something on Windows is preventing Organizer to initialize.
A clean boot would allow to disable third party services and applications that start up with Windows.
Try launching Organizer. If it is working, a service or application was causing the issue.
Reactivate services/applications by group to find the culprit
How to perform a clean boot :
http://support.microsoft.com/kb/929135
Tested successfully on Windows 7 and 8.1.

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    From: [email protected]
    To: [email protected]
    Subject: Elements 8 for Mac won't launch
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    Hi,
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    Solution 1:
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