Elements 5 and preset metric crops

I am using PSE3 and have setup my own crop presets as PSE3 does not have metric versions.
As it is a pain to reset each crop on change of size I used Photoshop CS to make my own "Default ELTool Presets.tpl" file. Then replaced the version in C:\Program Files\Phtoshop Elements 3.0\Required with my version. I have A5, A4 and A3 vertical and horizontal presets added.
If I cannot get metric presets I will most likely not buy 5; I tend to use mine alot.
Can anyone please tell me if Elements 5 give metric crops, if so which, if not can custom crops be saved or if not would my workaround still work in 5?

Still inches, and no A3, A4 or A5! Adobe has made a tiny little step towards metric in specifying print sizes in cm, just came in one of the last beta builds. But not in the crop tool. We try very hard to make Adobe understand our need for metric sizes, but they are extremely hard to dance with on that matter :-(

Similar Messages

Integration of Premier Elements and PS Bridge

Hi, I have PS CS5 and am thinking of buying Premier Elements 10, which looks very impressive, I thought it was all presets but am realizing now that there is a lot of freedom to the setttings.. anyway. My question is this, is there any integration between the brosers in the two aps? Can I import data like keywords, etc., from Bridge into the Premier Elements browser, or visa-versa? What about with Premier 9 or CS5, or does it even have a built in browser/catalog function?
Thanks,

The Organizer and the Bridge are supposed to use similar metadata. Unfortunately, for basic things like Keyword Tags and Albums, that's usually not the case, so I'd assume they won't use each other's data.
Likewise, Premiere Elements and Premiere CS5 use very few of the same browser functions. It's usually best to choose one or the other program. You're not going to be able to move your project easily between these two very different apps.
Or when you say CS5 are you referring to Photoshop CS5? If so, yes, you can certainly create graphics in Photoshop and use them in Premiere Elements. However, they don't, for the most part, share the same catalogs and keyword tags.

Presets for cropping in CC

I've installed CC and wanted to make presets for cropping. Like 20 by 30 300PPI and more sizes.
But when I want to choose one of them, there only appears one size for all.
How can I make it work? Somebody can help me please?
Thanks, Judith

Maybe I have mad it too quickly after each other.
But when I choose one of the presets I have made. Then you see 19, bij 12,7 by each of them. Just like the second screenshot.
Op 22 apr. 2015, om 08:33 heeft c.pfaffenbichler <[email protected]> het volgende geschreven:
presets for cropping in CC
created by c.pfaffenbichler <https://forums.adobe.com/people/c.pfaffenbichler> in Photoshop General Discussion - View the full discussion <https://forums.adobe.com/message/7462836#7462836>
How exactly did you proceed when you created the Crop Presets?
What exactly happens?
Could you please post screenshots to illustrate the issue?
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Need help with Elements and image size on my web site.

I have edited my photos in elements and loaded them on my website but when I click on them on the site to enlarge, some get really really big and others are fine. I don't know what Im doing wrong.
Any suggestions

Go to File>save for web. This brings up a dialog. Enter 800px or so for the longest side, check "constrain proportions" , and for your purpose you will no doubt want to save as JPEG - look under presets. I usually select high quality.

HD Preset sees cropping or margins on HDready TVs.

Premiere CS3
I am desperate to resolve this apparent simple task. I need to know, why does Premiers presets not fit HDready TV's ?
See the results from three different TV’s further below.
Just what should I make the width and height of a project (and what pixel aspect ratio ?) to have videos played on PAL dvd players fit a HD ready screen ? I need to put stills into the video. What size and pixel aspect ratio should they be made ?
The advice I followed sees margins and cropping. What other settings should I be choosing in Photoshop and then in Premiere and in TMPGenc ?
I am using Pshop CS2 WinXP, I have an LCD monitor. Client has LCD HDready TV PAL. (Native res 1533 x 768px.) the standard dvd video is to also play on friends LCD TVs. (they don’t have blueray players), all are dvd players with scart. People are buying LCD but keeping existing dvd players and thus using scart, picture quality is less than my Wega !
Why don’t the suggested presets from another thread create videos that fit HDready screens ?
I have need of making stills or video fit the screen of HD Ready TV’s (dont we all ?? !!!) and I am following advice that said use either 720x576 or 1280 x 720 or 1920x 1080 and ignore the screens default resolution. The 1920x1080 is the size of full HD TV’s and the 720x576 is not 16:9 ratio so probably intended for non HD Ready TV’s though I tried it anyway, picture quality on HDready was poor and it still saw cropping so it must be the 1280x720 then for the HDready.
To test this out, I created a chart of 1280 x 720pixels Square pixels in photoshop, saving as tiff.
It has a square grid of black lines on a white background (20 squares wide - each is thus 64pixels) and circles at left middle and right. At the sides are 5 pixel increment rulers heading into the chart with 0 at picture edge.
We want our stills or video to fit the HD Ready screen without distortion.
Thus the goal is to get the test image to fit the screen and see all edges as 0.
I went New Project in Premiere and chose the suggested 1280 x 720 size 25fps which exists as a preset.
Imported the tiff into the timeline. Made a video and authored it in TMPGencAuthoringWorks. It saw it as 720x576 and no options existed to make it otherwise. I chose Progressive.
Playing it on DVD players connected to LCD TVs we get anything but a fit to screen ! Why ?
Note they all are using scart, both shops and private TV’s. Would a HDMI enabled dvd player connected via hdmi see a fit with 0 at all four screen edges and perfect grid and circles, and no ghosting on the verticals, and the 1pixel zebra chart visible ?
I also noticed that text created in premiere was of better quality than Photoshops text in the tiffs, which on the Panasonic had jpg type artefacts around it, but not on the Wega CRT. Why ?
Panasonic HD Ready 32inch scart DVD to TV.
Auto     0 on all four sides so picture all in but with Black margins 3inch sides and 2 inch top/bottom.
16:9     0 on all four sides so picture all in but with Black margins 3inch sides and 2 inch top/bottom.
Zoom 1    0 and 0 left and right, 25 top and 20 bott, 4 inch wide black margins at sides.
Zoom 2    0 and 0 left and right, 25 top and 20 bottom so some cropping, circles a little stretched north/south
Zoom 3   0 and 0 left and right, 100 top and 100 bottom so 200 pixels lost in top/bott crop, circles heavily stretched north/south
14:9   0 all four sides with 5inch black side margins and 1inch black top/bott margins, circle heavily stretched north/south
4:3 though not an obvious choice for filling a 16:9 screen, gave 0 all round and 8inch black left/right and 2inch black top/bott.
Best then was Zoom 2 but 40 pixels lost north/south.
All vertical lines had ghosted lines either side, horiz lines ok.
LG (LH2000) 42inch LCD scart dvd to TV.
16:9   0 all four sides with black margins. Circles slightly stretched north/south
Full Wide   0 all fours sides with 3.5inch margins left/right and black margins top/bott.
Zoom   0 at left, right and bott but 20 at top. Black margins at left, right and bott but not at top. Most odd ! Circle stretched north/south
Original   0 all four sides and black margins 3.5 inch sides and 1.5 inch top/bott with Circles slightly stretched north/south.
Again All vertical lines had ghosted lines either side, horiz lines ok.
Samsung 32inch LCD scart dvd to TV.
Margins measured also using the pixel ruler of the chart, though its obvious its been compressed, else e.g. the 1024px margins of 4:3 take up almost all the screen width which they don’t in fact.
16:9   0 all four sides with black margins 202px wide at sides and 197px tall at top/bott. Circles distorted east/west.
Zoom   0 all four sides with black margins 202px wide sides and 90px tall top/bott. Circles distorted north/south
4:3   0 all four sides and black margins 512 pixels wide sides (6.25inches) and 240 pixels tall top/bott (3.25inch)
Autowide    0 all four sides with black margins 202px wide sides and 250px tall (3.25inch) top/bott. Circles distorted east/west.
Again All vertical lines had ghosted lines either side, horiz lines ok.
A second chart featured zebra crossings (alternate black/white lines) vert and horiz orientated of sizes 1,2 3 and 4 pixel line weights. All TVs were able to show the 3 pixel sets, in that the 1 and 2 were blurred and one could see the 3 was alternate black/white, not pin sharp though but somewhat woolly !
Playing the 720x576 Sq Pixel Interlaced chart :-
Sony Wega digital CRT 42inch: (scart dvd to TV):-
Smart   15left, 5 right, 54 top and 58 bottom with circles slight stretch middle east/west and more stretched for the outer ones. No Margins
14:9   20 left 0 right, 60 top and bottom. Black margins at sides of 72px width left and 55px width right. Circles ok.
Zoom   20 left, 14 right, 80 top and 85 bottom, No margins. circle ok middle and some stretch east/west for outer two.
Wide   20 left, 13 right, 15 top and 24 bottom No Margins with all three circles stretched east/west.
4:3    20 left, 0 right, 20 top and 25 bottom. Black margins at sides 128px width. Circles and grid almost perfect. Crazy though to be losing one side of image.
No ghosting of vert lines.
Panasonic LCD 32inch (same as in earlier test above..clients TV)
Auto 0 sides and 30top, 15 bottom, circle distorted east/west. No black margins
16:9   0 sides and 20 top, 15 bottom, circle distorted east/west. No black margins
Zoom 1   0 sides 90 top, 85 bott no black margins, Circle OK
Zoom 2   90 sides and 90 top, 85 bottom. Circle distorted east/west. No black margins
Zoom 3   90 sides and 16 top and bottom. Circle slight distort north/south, quality poor.
14:9   0 sides and 60 top, 55 bottom. Circle ok. Black margins sides (50pixel wide)
4:3   0 sides and 20 top, 15 bott. Circle ok. Black margins sides 120px width (3inch)
16:9 probably best but with cropping top and bott and distorted circles east/west so nothing here of use.
Vert lines ghosted either side
Nothing of any use.
Envirographics

Hi, Thanks for the advice.
How do you wish to show your project on an HDTV?.
Client has dvd player (not bluray capable) via scart and hopefully soon a hdmi lead.
Currently tried 1280 x 720 square pixel images created in photoshop (hence sq pixels) to suit the input preset of PAL 1280 x 720 25fps Square Pixel and going File>Export>Adobe Media Encoder and choosing MPEG2-DVD and PAL Progressive Widescreen High Quality which yields 720 x 576. This seemed suitable for a non HD playing device. It looked good on screen in TMPGencAuthoringWorks. Am I right in saying people buying LCD HDready TV's need to get a new dvd player capable of HD so as to make the most of the image quality of their TV ? Most seem to buy LCD and plumb them into their existing dvd players !
As the dvd player is not capable of bluray output, choosing this seemed logical BUT trying out all screen aspect settings on the Panasonic LCD HDready TV sees the following cropping of our 1280x720 test image with grid and circles, the cropping we got is simply unacceptable. (192 left /right means 192 on each side totalling 384)
On a plus note, quality improved, now seeing horiz black/white lines 1 pixel line weight, vert ones were a little woolly though. 2px test lines were ok. Thats an improvement over only 3 beijg best. Finding the Adobe Media Encoder has seen some benefit !
Auto 55 left /right ( that’s 8.6% lossage) and 25 top and 20 bott (6.25% lossage), Circles OK
16:9 ditto
Zoom 1 55 left /right (8.6%) and 105 top/bott (29% lossage) Circles stretched vert
Zoom 2    192 left /right (30%) and 100 top/bott (27%) Circles ok
Zoom 3   192 left/right (30%) and 168 top/bott (47%) ..a disaster !
14:9   55 left/right with black margins each 96px , 75top and 65 bott (19%) Circles stretched vert.
4:3   55 left/right with black margins each 192, 25top and 20 bott (6.25%) Circles stretched vert.
Auto and 16:9 best but we ned to see 0 on all four sides else we are losing people out of the picture ! ...or should we add black margins to it ! ?
Any answers to the following gratefully received.
What should I choose for PAL dvd video to HDreadyTV. ?
1) Pixel width and height of still (tiff) ?
2) Pixel aspect ratio of still (tiff) ?
3) Preset for input source or custom setting and what to choose ?
4) Adobe Media Encoder output settings:-
     a) MPEG2 or MPEG2-DVD
     b) PAL option ..which one to pick with regards pixel width/height, fps, interlacing or progressive, quality effect on pixels and our desired goal ?
     c) or custom output and what ?
Envirographics.

Differences between Photoshop CS2, Elements and illustrator?

I've been using iphoto which i love. but see it as a final stage for editing my photos.
im thinking about getting one of the photoshops but dont know which one. this is where i ask what are the differences of CS2, elements and illustrator. Also, what do they each do?
I got illustrator for a little bit but didnt know how to use it. i found it really annoying and got rid of it.
On my old windows laptop would use photoshop 7.0 or whatever it was. i knew how to do the basics but was no expert on it.

As Terence suggested PSE 4 is, IMO, the way to go. Although I use PS CS3 it's just too pricey for the average consumer and PSE4 can do it all except for converting to CMYK for printing on high-end printers. Here's an advanced example of what you can do with PSE4.
Do you Twango?
TIP: For insurance against the iPhoto database corruption that many users have experienced I recommend making a backup copy of the Library6.iPhoto database file and keep it current. If problems crop up where iPhoto suddenly can't see any photos or thinks there are no photos in the library, replacing the working Library6.iPhoto file with the backup will often get the library back. By keeping it current I mean backup after each import and/or any serious editing or work on books, slideshows, calendars, cards, etc. That insures that if a problem pops up and you do need to replace the database file, you'll retain all those efforts. It doesn't take long to make the backup and it's good insurance.
I've written an Automator workflow application (requires Tiger), iPhoto dB File Backup, that will copy the selected Library6.iPhoto file from your iPhoto Library folder to the Pictures folder, replacing any previous version of it. You can download it at Toad's Cellar. Be sure to read the Read Me pdf file.

Premier Elements 12 zoom vs crop

On some clips the default pan and zoom tool does a pan and zoom, but on other clips it does a crop and pan (without me changing anything). I don't want the crop... I want it tpo zoom and pan all the time for this project. I've right clicked everywhere I can think of and don't come up with a settings menu. Is there a settings menu other than via the Applied Effect toggle (which doesn't have a setting I can see for this cropping issue).
Also, when I've created a sequence of focus frames, I can access the marker in the in the timeline to move the focus frame. When I click on a marker it jumps the CTI to that spot, but doesn't allow me to grab the marker. Is there a setting I'm missing, or is there another way to move the marker.

See workflow below... Bill Carberry
      From: A.T. Romano <[email protected]>
To: Bill Carberry <[email protected]>
Sent: Monday, December 22, 2014 9:53 PM
Subject: Premier Elements 12 zoom vs crop
Premier Elements 12 zoom vs crop
created by A.T. Romano in Premiere Elements - View the full discussionastrofun I have not finished by testing on the issue that you present. I created an 4K video so that I would work through the details that you are presenting. In spite of these zoom and crop that you feel are occurring randomly and for which you seek an explanation, are you getting the wanted pan and zoom effects when the video returns to the Expert workspace Timeline from the Pan and Zoom workspace. I am suspecting that this zoom and crop that you are seeing is solely in the Pan and Zoom workspace and are reflecting the mechanics of your establishment of the focus frames as you move the Timeline Indicator from the first focus frame (first frame of the video) from left to right. Not exactly sure what you mean!
   - I highlight my clip, then open Pan and Zoom tool
   - When opened, the tool has 2 focus frames marked... one at each end of the clip. I am not able to grab the marker and move either of these on the timeline (or any subsequent time frames). Once I create a frame its there... I can't mover it by the marker (as soon as I click on the marker the CTI comes to that spot, and I can't get to a menu or screen change when I click on the pan duration
   - What I have been doing is deleting the default focus frame #2, moving my CTI to the place where I want a pan to stop, and inserting a new focus frame, then size and locate it on my image.
   - Follow this exact procerdiure and on some clips I get a zoom with the whole frame filling the screen, and on some clips I get a crop with only part of the screen being filled.
I will try to post some screenshots in the morning to show you were my thinking went on that. ATR If the reply above answers your question, please take a moment to mark this answer as correct by visiting: https://forums.adobe.com/message/7038598#7038598 and clicking ‘Correct’ below the answer Replies to this message go to everyone subscribed to this thread, not directly to the person who posted the message. To post a reply, either reply to this email or visit the message page: Please note that the Adobe Forums do not accept email attachments. If you want to embed an image in your message please visit the thread in the forum and click the camera icon: https://forums.adobe.com/message/7038598#7038598 To unsubscribe from this thread, please visit the message page at , click "Following" at the top right, & "Stop Following"
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How do I keep watermarks and presets ( with their order ) synched between computers

I have a desktop which I use for heavy picture editing and a mac book air that I use for on the fly picture editing to show clients during photo trips.
I want to figure out a way for keeping my watermarks and presets ( with their order and folders I created on my desktop ) synched on my laptop.
What is the best way of doing this? If keeping it synched is not possible, how do you advise importing them to my laptop?
Thanks for the support,
JP Jacobsen

Ps: It is very important that the presets come on the same order and folders I re-arranged them in my desktop.

How to get the values of all elements and sub elements from following xml

how to get the values of all elements and sub elements from following xml...
<?xml version="1.0" encoding="UTF-8" ?>
<List_AML_Finacle xmlns="http://3i-infotech.com/Cust_AML_Finacle.xsd"
xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance"
xsi:schemaLocation="http://3i-infotech.com/Cust_AML_Finacle.xsd List_AML_Finacle.xsd">
<TransactionID>TransactionID</TransactionID>
<Match>
<Src_Matched_Field>Src_Matched_Field</Src_Matched_Field>
<List_Matched_Field>
<FSFM_Matches>
<NUMBER>NUMBER</NUMBER>
<TERROR>TERROR</TERROR>
<TU>TU</TU>
<NAMEU>NAMEU</NAMEU>
<DESCRIPT>DESCRIPT</DESCRIPT>
<KODCR>KODCR</KODCR>
<KODCN>KODCN</KODCN>
<AMR>AMR</AMR>
<ADDRESS>ADDRESS</ADDRESS>
<SD>SD</SD>
<RG>RG</RG>
<ND>ND</ND>
<VD>VD</VD>
<GR>GR</GR>
<YR>YR</YR>
<MR>MR</MR>
<CB_DATE>CB_DATE</CB_DATE>
<CE_DATE>CE_DATE</CE_DATE>
<DIRECTOR>DIRECTOR</DIRECTOR>
<FOUNDER>FOUNDER</FOUNDER>
<TERRTYPE>TERRTYPE</TERRTYPE>
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<OfacMatchDetails>
<UID>UID</UID>
<TITLE>TITLE</TITLE>
<SDNTYPE>SDNTYPE</SDNTYPE>
<REMARKS>REMARKS</REMARKS>
<ID_UID>ID_UID</ID_UID>
<IDTYPE>IDTYPE</IDTYPE>
<IDNUMBER>IDNUMBER</IDNUMBER>
<IDCOUNTRY>IDCOUNTRY</IDCOUNTRY>
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<EXPIRATIONDATE>EXPIRATIONDATE</EXPIRATIONDATE>
<ADDRESS1>ADDRESS1</ADDRESS1>
<ADDRESS2>ADDRESS2</ADDRESS2>
<ADDRESS3>ADDRESS3</ADDRESS3>
<CITY>CITY</CITY>
<STATEORPROVINCE>STATEORPROVINCE</STATEORPROVINCE>
<POSTALCODE>POSTALCODE</POSTALCODE>
<COUNTRY>COUNTRY</COUNTRY>
</OfacMatchDetails>
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</List_AML_Finacle>

avoid multi post
http://forum.java.sun.com/thread.jspa?threadID=5249519

I have just purchased photoshop elements and premiere package. I tried to download them but it tells me the serial numbers are inapplicable. I notice the platform says windows and I am using a mac book pro. It didn't give me an option when purchasing. wh

I purchased Photoshop Elements and Premiere package today. I have been trying to download them but it tells me the serial numbers are inapplicable. I am using a mac book pro and I have just noticed that the platform in my receipt says 'win" . I don't remember being given an option for mac or windows when purchasing. what can i do now?

Return, cancel, or exchange an Adobe order

What do i do with a very slow Photoshop Elements and Premiere Elements on a PC?

I seem to be getting mixed opinions as to why my Adobe software gets so slow, despite efforts to avoid that, but my computer seems to be working just fine, it is only when in Adobe that the problems arise, like freezing, taking longer and longer periods of time to open the screen to edit a photo, or to compare two photos side by side. Any process seems to take such a long time, and the freezing can last for several minutes, and then continue on. I have had a computer person come to my house and examine my computer and though his knowledge of Photoshop is limited, he feels that it is NOT the computer but something with Adobe Photoshop. I would tend to agree with him.
Several theories have been explained to me, such as Elements and Premiere Elements are a low end of the scale of Photoshop programs, so it is just not going to be able to process high definition large photos well and quickly. Stating comments like i can only use 2 GB of my memory even though i have 8 GB, so unless i can use 64 bit this is what i have to deal with, and it is just a way for Photoshop to say you need to upgrade to the fancier programs. I do not need fancier programs. I am working hard to master these, and have accomplished 4 great blu rays in high definition thanks to recommendations from the Forum here, especially Steve with the help of his books.
Others say i need a solid state hard drive to solve the problem. Others say the only way i will ever solve the problem is to switch to a MAC. Others state is a mal-ware problem, but i have never had my hard drive so clean and uncluttered. I supposedly have as good of PC as i could have as far as QUAD-core, 8GB memory, presently a 1 TB hard drive less than 1/2 full. All suggestions involve big outlays of money, with no guarantee that things will be any better. I have tried to contact different computer companies and computer 'nerds', and these are some of the suggestions, but no one really has a lot of knowledge of the Photoshop software.
I am thinking of adding an additional internal hard drive, but not sure that is going to help either. Could i put all my Photoshop of the second hard drive, and might that speed things up?
Adobe is rather worthless in trying to get help from them. I have spent hours on the phone waiting and then talking to someone who says they understand English but they do NOT understand the question i am asking, which becomes very frustrating with repeat phone calls. I gave up yesterday trying to do that challenging experience yesterday after i had spent 3 times the amount of time they said i would need to wait to get a reply, and i was at work, and my free time had come to an end. So i am hoping you guys can give me some clues of the best thing to do.
Is it true that Photoshop Elements and Premiere Elements are just such a lower end program that trying to do things in high definition, with 2000x1500 photos, making them into a blu ray disc is a major challenge with a PC? I wish i had a greater computer knowledge, but i have struggled to achieve my goal, but the speed of it all gets very frustrating, though it is possible.
Another question asked which i don't think exists, is whether there is a program that could clean up Photoshop, or are there some clues that could accomplish that and thereby speed things up.
Would appreciate any suggestions anyone has. I am in the middle of another project so now is probably not the best time to consider any major changes. But any comments would be appreciated.
Ron

Premiere Elements 10 is now 64 bit, but not PSE10.
Take a look at your scratch disk set-up and if you have a spare volume, allocate that first before the C drive. Elements use scratch disks when it gets low on RAM.
Click image to enlarge
Turn off face recognition and the auto-analyzer to improve performance.
When editing photos or videos check the task manager to see what background processes may be running and end them temporarily if not needed.

How do i uninstall new version of Elements and reinstall on external hard drive. My PC is crashing

How do i uninstall new software for Elements and be able to reinstall on external hard drive .Message on Wizard say I can not reinstall once I uninsall. I need to remove it from my PC. There is not enough disc space and it is crashing.

It's really not clear what you are trying to say. You need to explain better and provide more info.
Mylenium

When I open up an album in Photoshop Elements and then click on a picture to upsize it, it comes up blurry. I'm using a Mac.

Question??? When I open up an album in Photoshop Elements and then click on a picture to upsize it, it comes up blurry. I'm using a Mac.

Make sure Readr is closed. Go to the Applications form, look for the Adobe Reader icon, double click on it, and follow the lead. Restart Reader when finished.

How do i find a serial number for adobe photoshop elements and adobe premiere that i purchased in a store?

i have bought adobe photoshop elements and adobe premiere elements in a bundle pack from a store and i cant find a serial code on the box that works so if someone could help me with that, that would be great!

Hi Michael,
Please refer the following help article on Find your serial number quickly
Hope this helps.
Please let us know in case of any problem.
Thanks and Regards,
Sumit Singh

First of all, I would have to say that getting in touch with you is a nightmare and I am not at all happy that I can't just email or live chat with someone who can help! I am not a technical person, I just want to be able to use Photoshop Elements and ge

First of all, I would have to say that getting in touch with you is a nightmare and I am not at all happy that I can't just email or live chat with someone who can help! I am not a technical person, I just want to be able to use Photoshop Elements and get on with it. I bought Photoshop Elements via Amazon some months ago and it worked fine. I then got a message that advised that the trial version would expire, which it subsequently has (I have been trawling your site for weeks and weeks trying to find an email or phone contact to get some assistance). Relucltantly, I am now typing this - and I suspect it will not help in the slightest! I bought the FULL not TRIAL edition of Photoshop Elements and I have contacted Amazon who confirmed this, but say I need to contact you. Can you please let me know how I can resolve this? Louise A Fraser

Hi Louise, sorry to hear of your problems. This is not Adobe. We are mainly support volunteers, other users like you, trying to help one another. You need to contact Adobe directly for activation and licencing issues. Click the link below. Use the dropdown menu for boxes (1) & (2) to scroll down the list and choose:
1. Adobe Photoshop Elements
2. Adobe ID, and signing-in
3. Click on the blue button: Still need help? Contact us – then click the area marked chat 24/7, then click “start chat ”
It’s usually possible to start a live chat, if an Adobe agent is free, and often to get the problem fixed right away. Have your serial number available. The agent can directly troubleshoot your system if you agree to activate the Adobe Connect add-on. Don’t let them pass the buck. Stay connected and ask to speak with a supervisor if necessary.
Click here to get help now Contact Customer Care

Elements 5 and preset metric crops

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