Elements 5 won't work

Question

When I start the program, the error screen pops up and reads "Attempt to access invalid address."  The internet works fine. I've uninstalled and reinstalled and even repaired the program. The same message pops up. I run Vista.  Any ideas?

Answer 1

Make sure your user account has full administrative permissions.   Then, at this stage of the game, take the following steps:
- Re-create  the Preferences file following these instructions:
Re-create the Photoshop Elements preferences file  to eliminate problems that a damaged preferences file might cause.
Note:  When you use this solution, Photoshop Elements will create a new  preferences file and you will lose custom settings associated with your  current preferences file. However, the file you rename in step 2 is your  original preferences file. If you determine that the preferences file  is not causing the problem, then you can restore your custom settings by  undoing the instructions below.
To re-create the Photoshop  Elements preferences file:
Quit Photoshop Elements.
Locate  the Adobe Photoshop Elements preferences files. In Photoshop Elements  5.0, there are two preferences files, one for Organizer and one for  Editor:
Users\[ user ]\AppData\Roaming\Adobe\Photoshop  Elements\5.0\Organizer\psa.prf
Users\[ user  ]\AppData\Roaming\Adobe\Photoshop Elements\5.0\Editor\Photoshop Elements  5 Prefs.psp
Rename the extension for the files (for example, to  psa.old).
Start Photoshop Elements. Photoshop Elements creates a new  preferences file.
I doubt that this will fix your problem, however,  it is always the first thing to try.  If it does not, take these steps:
- Uninstall  Photoshop Elements
- Run the Windows Installer CleanUp Utility (http://support.microsoft.com/kb/290301)
- Reinstall  Elements
-  Reinstall the 5.0.2 patch
I took these steps from a thread menion on the forum itself. Hope it helps you solve your problems.