Elements 6.0 Organizer won't open

When I try to open the Elements 6.0 Organizer from the desktop icon, the Elements Welcome Screen, or from within the Editor, I get a message saying that the Adobe Photoshop Organizer has stopped working, and that Windows will shut down the program. I have tried resetting the preference files and registry for the Organizer. I have tried opening the catalog repair by holding alt/ctr/shift while clicking on Organizer in the Welcome screen. I have tried downloading and applying the licensing patch. When I check the log.txt in Word pad, the last item listed is OLS initializing.
The problem began after I tried to upload a series of photos to Shutterfly. The process stalled after loading 4 out of 21 photos.
I have been using Photoshop Elements 6.o for a year with Windows Vista with no problems previous to this one.

Carla,
>When I check the log.txt in Word pad, the last item listed is OLS initializing.
Look at the information here to reset the Organizer's online services state.
http://www.johnrellis.com/psedbtool/photoshopelements-6-7-faq.htm#_Reset_the_Organizers

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