Elements 6 picture package not working!

Running Vista 64 and trying to print two photos into a picture package.  The screen comes up I have two pics in left hand box and 1st pict shows when it has indv. prints but when i use the drop down to switch to pict pack is shows a blank page in the middle.  I have tried draging pics to center get a warning about some cropping will occur I hit ok but nothing show in the center box.  Help!!
Thanks
kent

Tried trashing the pref files you suggested, and still the same thing. I can open the Picture Package module, select a layout, and click in one of the boxes on the template. Then the photo opens in the background, the Layers palette shows the background layer and everything comes to a halt. The Contact Sheet module doesn't work, either; it does the same thing: The first photo in the folder I choose to make a contact sheet opens in the background and shows in the Layers palette and then the whole thing bogs down.
Interestingly, when I force quit, the entry for Photoshop Elements does not have the usual 'not responding' message next to it. Also, the OK button sort of slowly pulses like Elements is thinking, but not acting.

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