Elements 6 won't install

Elements 6 will not install. I get a white box after entering the serial #. HELP. Using XP no other Adobe software on the PC.

Please check C:\Program Files\Adobe folder for any traces. Also check Control Panel, to see if it shows PSE6 installed.
You may also want to run CS Cleaner tool if you happen to see any left out traces of a previous installation.
Restart and install again, might help!
Thanks
Andaleeb

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Photoshop Elements won't install on Windows 8

First & foremost, I'm incredibly irritated that my Photoshop Elements 6 won't install on my new Windows 8 laptop. (I did the right thing: uninstalled from the old laptop before wiping the drive to get it ready for resale.) And now, instead of getting true & real support from Adobe, I'm directed to a user Forum. BS! Absolutely UNACCEPTABLE consumer support!!!! I will NEVER AGAIN purchase an Adobe product. Of course, this is no slam against other Adobe users on the Forum - it's just that Adobe needs to take a stronger ownership of its problems - they should NOT let all of us swirl around and find answers to their problems.

Photoshop Elements 6 is ancient software. It may or may not run under Windows 8. I am sure you could have paid for customer technical support for your issue, but it might be that you still would have been told that it was not compatible or that it was a untested combination. Adobe stops giving installation support on older versions after the new version comes out. If you post in the Photoshop Elements forum you may find other users that have or have not been able to install Photoshop Elements 6 on Windows 8. You were actually given great support to visit the forums, since our collection of users have much more experience than many people that work in Adobe Technical Support.

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Microsoft Windows 8 compatibility.

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Alex

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Photoshop Elements won't install

Had an older computer with Photoshop Elements installed on it. The computer bit the dust, and a new one was purchased.
I have tried loading up PE from the original CD, but when it starts to load, a window opens up labeled "Severe" with the message that Internet Explorer 4.0 or greater is required, and the installation aborts. The version of IE that is running on the computer is the most recent, well above 4.0!
The version of Photoshop Elements is not indicated on the box or the CD or the User Guide! The copyright date on the User Guide is 2001. I don't know if this is the first version of Elements or not.
Any ideas why I cannot load the program onto the new computer? (Running Windows 7 Home Premium)

As long as your hard drive doesn't have more than 1 TB of free space, you can unistall internet explorer 10 by
going to Start>Control Panel>Programs>View installed updates, find Windows Internet Explorer 10 on the list, click on Unistall and then restart windows 7.
(after a system restart that should revert to Internet Explorer 9)
Install photoshop elements 1, go to Windows Updates, check for updates and install Internet Explorer 10.

Photoshop Elements 6 won't install on my MacBookAir. [was: Adobe Photoshop Elements 6]

Photoshop Elements 6 won't install on my MacBookAir. It gives a message - contact Adobe Customer Service. The program was bundled with Wacom Bamboo.

[Moved from Cloud forum to Photoshop Elements forum]
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Okay, I've found that this is a recognised problem.
http://helpx.adobe.com/x-productkb/global/error-licensing-stopped-mac-os.html
Error "Licensing has stopped working" | Mac OS
and all the solutions tell me to find the folder FlexNet Publisher in my library.
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The FlexNet folders and files required to run Adobe applications can become corrupted or have permission problems if moved from one machine to another. They can also be damaged through a Time Machine system restore. FlexNet service licensing failures cannot be resolved by reinstalling the application or by using the Adobe CS5 Cleaner Tool. If permissions issues prevent the FlexNet licensing service from launching, accessing data, or communicating with Adobe processes, a licensing failure occurs.
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Photoshop Elements won't open. I have tried re-installing. I have windows pro 7

Photoshop Elements won't open. I have tried re-installing. I have windows pro 7

Try making a direct desktop icon for the Editor and see if you can launch the program directly from the desktop.
Right click anywhere on the desktop and select New à Shortcut
Browse to Computer OS C:
And find the PSE Editor application in Program Files or Program Files (x86) on Windows 7 - 64 bit.
C: à Program Files à Adobe à Photoshop Elements 9
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Select that file and click Next.
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You should now be able to launch by double clicking on the new desktop icon, bypassing the welcome screen.

Photoshop Elements 12 DVD contains no setup.exe file, just setup.xml files, won't install

Newly opened boxed copy of Photoshop Elements 12 won't install on new installation of Win 8.1. Turned off virus checking (which shouldn't be necessary), Searched files on DVD, unzipping payload files, including the temporary Premier software, and there are on setup.exe files anywhere. Tried viewing XML files with browser, which readers xml. Don't have time to investigate Adobe install procedure, which appears pretty sophisticated (I've written a few years ago). Any clues?

Thanks mytaxsite. Yes, I bought it at Costco, and of course have the serial number on the box. I'm a Microsoft developer, and searched the DVD, copying the contents to a hard drive and unzipping the "payload" files. I understand folder viewing filters and found lots of setup.xml files, which I could have used, with some difficulty, to see where Adobe wanted to put things. But Adobe knows its installation procedure better than I ever will, and so tried to get tech support. I even have full Photoshop CS5 on an adjacent machine, used by my daughter, but wanted to have basic editing functionality on a machine I use for film scanning.
I never allow anything to be installed without a dialog, whether from my own or a removable storage device. The Windows loader apparently didn't detect autoloading functionality and only offered me the options of viewing files and trying to find multimedia, if I recall (which, since it was irrelevant, I didn't note precisely). I just wanted to see the files anyway, at which point I was puzzled by the lack of setup.exe. I did, as Adobe suggested, disable my virus scanning software, but not my firewall. It made no difference, and I expected none. Though I've found no legitimate software that couldn't be loaded with virus scanning enabled.
I suspect your suggestion that I download fresh software from Adobe is the correct one. It is what I expected Adobe Technical support to suggest. Having some confidence in this newish machine, with its newish, and almost unused, BluRay/DVD burner, and my care handling DVDs, I was guessing at some xml-based installation procedure that I might need to install. Few Costco customers, not in the software business would know where to look, so I'm curious about how Adobe could ship something lacking the old-fashioned setup.exe, twenty+ year old technology based on the DOS shell? On the other hand, if there are new standards for installation scripts, I would like to know what they are using.

Premiere Elements 9 won't install

        I am on Mac OS 10.6.5
           Model Name: iMac
Model Identifier: iMac5,1
Processor Name: Intel Core 2 Duo
Processor Speed: 2.33 GHz
Number Of Processors: 1
Total Number Of Cores: 2
L2 Cache: 4 MB
Memory: 2 GB
Bus Speed: 667 MHz
Boot ROM Version: IM51.0090.B09
SMC Version (system): 1.9f4
I just bought Elements 9, which installed and is running no problem, but when I then tried to install Premiere Elements 9, it threw out the disc 4 times and told me
     Exit Code: 7
-------------------------------------- Summary --------------------------------------
- 0 fatal error(s), 16 error(s), 5 warning(s)
WARNING: Payload cannot be installed due to dependent operation failure
WARNING: Payload cannot be installed due to dependent operation failure
WARNING: Payload cannot be installed due to dependent operation failure
WARNING: Payload cannot be installed due to dependent operation failure
WARNING: Payload cannot be installed due to dependent operation failure
ERROR: Custom Action for payload {81B0CE07-2DA2-4c59-BA46-BC81E0656491} Common returned error. Failing this payload.
ERROR: Custom Action for payload {2B3B0E84-7724-48ed-BEA4-15F5ED8FBAD7} Presets returned error. Failing this payload.
ERROR: Custom Action for payload {A29C9F23-87F1-4651-ADF7-2CB7CC7F79B0} HD returned error. Failing this payload.
ERROR: Custom Action for payload {78C17FAA-2368-4505-BED6-C6F56F923AE0} SD returned error. Failing this payload.
ERROR: Custom Action for payload {A85C9905-3D8E-41FF-A031-15DB7EFFA6E5} PreMacContentInstaller returned error. Failing this payload.
ERROR: The following payload errors were found during install:
ERROR: - PreMacContentInstaller_LangPacken_US: Install failed
ERROR: - Presets: Failed due to Language Pack installation failure
ERROR: - HD_LangPackHDOther: Install failed
ERROR: - Common_LangPackCommonOther: Install failed
ERROR: - SD: Failed due to Language Pack installation failure
ERROR: - Common: Failed due to Language Pack installation failure
ERROR: - Presets_LangPackPresetsOther: Install failed
ERROR: - SD_LangPackSDOther: Install failed
ERROR: - HD: Failed due to Language Pack installation failure
ERROR: - PreMacContentInstaller: Failed due to Language Pack installation failure
so I followed more instructions through Library/Logs/Adobe/Installers and eventually got the following , whereupon I gave up.
anyone got any ideas or do I just dump the Premiere disc ?
[       0] Fri Nov 26 18:16:59 2010 INFO
*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
Visit http://www.adobe.com/go/loganalyzer/ for more information
*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
START - Installer Session
*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
RIBS version: 3.5.8.0
OSX version: 10.6.5
::START TIMER:: [Total Timer]
CHECK: Single instance running
CHECK : Credentials
Load Deployment File
Create Required Folders
Assuming install mode
::START TIMER:: [Bootstrap]
Perform Bootstrapping ...
:: END TIMER :: [Bootstrap] took 6553 miliseconds (6.553 seconds) DTR = 1.22081 KBPS (0.0011922 MBPS)
Looking up install source path
Sync Media DB ...
::START TIMER:: [Sync Media DB]
Pre check media db sync
End of Pre check media db sync. Exit code: 0
:: END TIMER :: [Sync Media DB] took 3363 miliseconds (3.363 seconds) DTR = 161.76 KBPS (0.157969 MBPS)
Ready to initialize session to start with ...
::START TIMER:: [CreatePayloadSession]
-------------------- BEGIN - Updating Media Sources - BEGIN --------------------
Updated source path: /Volumes/PRE 9 Content/Adobe Premiere Elements 9 Content
Updating media info for: {07CE3591-3679-4058-8552-44A2F23613B8}
Type: 1, Volume Order: 1, Media Name: PRE 9 Content
Path: /Volumes/PRE 9 Content/Adobe Premiere Elements 9 Content/payloads/LangPacken_US/LangPacken_US.dmg
Updating media info for: {0CB26B3E-89DB-405a-BB45-181C4D686735}
Type: 1, Volume Order: 1, Media Name: PRE 9 Content
Path: /Volumes/PRE 9 Content/Adobe Premiere Elements 9 Content/payloads/LangPackja_JPHD/LangPackja_JPHD.dmg
Updating media info for: {2B3B0E84-7724-48ed-BEA4-15F5ED8FBAD7}
Type: 1, Volume Order: 1, Media Name: PRE 9 Content
Path: /Volumes/PRE 9 Content/Adobe Premiere Elements 9 Content/payloads/Presets/Presets.dmg
Updating media info for: {493D60D7-D8F7-470b-B947-F9B380604158}
Type: 1, Volume Order: 1, Media Name: PRE 9 Content
Path: /Volumes/PRE 9 Content/Adobe Premiere Elements 9 Content/payloads/LangPackde_DE/LangPackde_DE.dmg
Updating media info for: {59F0B800-D041-4120-A1B0-2EEBBF3FF79D}
Type: 1, Volume Order: 1, Media Name: PRE 9 Content
Path: /Volumes/PRE 9 Content/Adobe Premiere Elements 9 Content/payloads/LangPackHDOther/LangPackHDOther.dmg
Updating media info for: {5B8918FC-A624-4fed-9744-CA0815BCFB6F}
Type: 1, Volume Order: 1, Media Name: PRE 9 Content
Path: /Volumes/PRE 9 Content/Adobe Premiere Elements 9 Content/payloads/LangPackja_JPCommon/LangPackja_JPCommon.dmg
Updating media info for: {651B14E1-BDA4-4AD2-B1D3-094FFE9AEA2D}
Type: 1, Volume Order: 1, Media Name: PRE 9 Content
Path: /Volumes/PRE 9 Content/Adobe Premiere Elements 9 Content/payloads/LangPackCommonOther/LangPackCommonOther.dmg
Updating media info for: {787DB784-57FF-4983-A8A6-1F2048E9AA68}
Type: 1, Volume Order: 1, Media Name: PRE 9 Content
Path: /Volumes/PRE 9 Content/Adobe Premiere Elements 9 Content/payloads/LangPackja_JPPresets/LangPackja_JPPresets.dmg
Updating media info for: {78C17FAA-2368-4505-BED6-C6F56F923AE0}
Type: 1, Volume Order: 1, Media Name: PRE 9 Content
Path: /Volumes/PRE 9 Content/Adobe Premiere Elements 9 Content/payloads/SD/SD.dmg
Updating media info for: {7B4033B9-FD8F-4014-9CA4-F433E1E6242A}
Type: 1, Volume Order: 1, Media Name: PRE 9 Content
Path: /Volumes/PRE 9 Content/Adobe Premiere Elements 9 Content/payloads/LangPackja_JP/LangPackja_JP.dmg
Updating media info for: {81B0CE07-2DA2-4c59-BA46-BC81E0656491}
Type: 1, Volume Order: 1, Media Name: PRE 9 Content
Path: /Volumes/PRE 9 Content/Adobe Premiere Elements 9 Content/payloads/HD_SD_Common/HD_SD_Common.dmg
Updating media info for: {848B005A-4D0D-4A60-8F82-34F55781C65A}
Type: 1, Volume Order: 1, Media Name: PRE 9 Content
Path: /Volumes/PRE 9 Content/Adobe Premiere Elements 9 Content/payloads/LangPackPresetsOther/LangPackPresetsOther.dmg
Updating media info for: {861E2110-16F6-4E67-87F0-AF11332A4599}
Type: 1, Volume Order: 1, Media Name: PRE 9 Content
Path: /Volumes/PRE 9 Content/Adobe Premiere Elements 9 Content/payloads/LangPackSDOther/LangPackSDOther.dmg
Updating media info for: {A29C9F23-87F1-4651-ADF7-2CB7CC7F79B0}
Type: 1, Volume Order: 1, Media Name: PRE 9 Content
Path: /Volumes/PRE 9 Content/Adobe Premiere Elements 9 Content/payloads/HD_STI/HD_STI.dmg
Updating media info for: {A85C9905-3D8E-41FF-A031-15DB7EFFA6E5}
Type: 1, Volume Order: 1, Media Name: PRE 9 Content
Path: /Volumes/PRE 9 Content/Adobe Premiere Elements 9 Content/payloads/PreMacContentInstaller/PreMacContentInstaller.dmg
Updating media info for: {C3471B20-2622-4856-BF95-A47C45EBF54B}
Type: 1, Volume Order: 1, Media Name: PRE 9 Content
Path: /Volumes/PRE 9 Content/Adobe Premiere Elements 9 Content/payloads/LangPackja_JPSD/LangPackja_JPSD.dmg
Updating media info for: {DAEF6A42-EE5A-47c1-B3D5-A0488F06BB29}
Type: 1, Volume Order: 1, Media Name: PRE 9 Content
Path: /Volumes/PRE 9 Content/Adobe Premiere Elements 9 Content/payloads/LangPackfr_FR/LangPackfr_FR.dmg
-------------------- END - Updating Media Sources - END --------------------
Supported RIBS version range: [0.0.66.0,3.5.8.0]
----------------- CreatePayloadSession: machine is x86 ---------------
______ Verify Dependency Subscribers ______
Setting property "INSTALLDIR" to: /Library/Application Support/Adobe/Premiere Elements/9/Content
Setting property "installLanguage" to: en_US
Attempting to find the selected language in the set of available payload languages
Setting property "installSourcePath" to: /Volumes/PRE 9 Content/Adobe Premiere Elements 9 Content
Overwrite property "userASUPath" to: /Users/ericdalzell/Applications/Adobe/OOBE/PDApp
Found payload actions:
Deciding what installer mode to use...
BEGIN Setting requested payload actions
Value returned on lookup of payload: {81B0CE07-2DA2-4c59-BA46-BC81E0656491} Common is: false
Action string for {81B0CE07-2DA2-4c59-BA46-BC81E0656491} Common is none
Value returned on lookup of payload: {5B8918FC-A624-4fed-9744-CA0815BCFB6F} Common_LangPackja_JPCommon is: false
Action string for {5B8918FC-A624-4fed-9744-CA0815BCFB6F} Common_LangPackja_JPCommon is none
Payload {5B8918FC-A624-4fed-9744-CA0815BCFB6F} Common_LangPackja_JPCommon is extension payload. Aligning its action according to parent.
Value returned on lookup of payload: {651B14E1-BDA4-4AD2-B1D3-094FFE9AEA2D} Common_LangPackCommonOther is: false
Action string for {651B14E1-BDA4-4AD2-B1D3-094FFE9AEA2D} Common_LangPackCommonOther is none
Payload {651B14E1-BDA4-4AD2-B1D3-094FFE9AEA2D} Common_LangPackCommonOther is extension payload. Aligning its action according to parent.
Value returned on lookup of payload: {2B3B0E84-7724-48ed-BEA4-15F5ED8FBAD7} Presets is: false
Action string for {2B3B0E84-7724-48ed-BEA4-15F5ED8FBAD7} Presets is none
Value returned on lookup of payload: {787DB784-57FF-4983-A8A6-1F2048E9AA68} Presets_LangPackja_JPPresets is: false
Action string for {787DB784-57FF-4983-A8A6-1F2048E9AA68} Presets_LangPackja_JPPresets is none
Payload {787DB784-57FF-4983-A8A6-1F2048E9AA68} Presets_LangPackja_JPPresets is extension payload. Aligning its action according to parent.
Value returned on lookup of payload: {848B005A-4D0D-4A60-8F82-34F55781C65A} Presets_LangPackPresetsOther is: false
Action string for {848B005A-4D0D-4A60-8F82-34F55781C65A} Presets_LangPackPresetsOther is none
Payload {848B005A-4D0D-4A60-8F82-34F55781C65A} Presets_LangPackPresetsOther is extension payload. Aligning its action according to parent.
Value returned on lookup of payload: {A29C9F23-87F1-4651-ADF7-2CB7CC7F79B0} HD is: false
Action string for {A29C9F23-87F1-4651-ADF7-2CB7CC7F79B0} HD is none
Value returned on lookup of payload: {0CB26B3E-89DB-405a-BB45-181C4D686735} HD_LangPackja_JPHD is: false
Action string for {0CB26B3E-89DB-405a-BB45-181C4D686735} HD_LangPackja_JPHD is none
Payload {0CB26B3E-89DB-405a-BB45-181C4D686735} HD_LangPackja_JPHD is extension payload. Aligning its action according to parent.
Value returned on lookup of payload: {59F0B800-D041-4120-A1B0-2EEBBF3FF79D} HD_LangPackHDOther is: false
Action string for {59F0B800-D041-4120-A1B0-2EEBBF3FF79D} HD_LangPackHDOther is none
Payload {59F0B800-D041-4120-A1B0-2EEBBF3FF79D} HD_LangPackHDOther is extension payload. Aligning its action according to parent.
Value returned on lookup of payload: {78C17FAA-2368-4505-BED6-C6F56F923AE0} SD is: false
Action string for {78C17FAA-2368-4505-BED6-C6F56F923AE0} SD is none
Value returned on lookup of payload: {C3471B20-2622-4856-BF95-A47C45EBF54B} SD_LangPackja_JPSD is: false
Action string for {C3471B20-2622-4856-BF95-A47C45EBF54B} SD_LangPackja_JPSD is none
Payload {C3471B20-2622-4856-BF95-A47C45EBF54B} SD_LangPackja_JPSD is extension payload. Aligning its action according to parent.
Value returned on lookup of payload: {861E2110-16F6-4E67-87F0-AF11332A4599} SD_LangPackSDOther is: false
Action string for {861E2110-16F6-4E67-87F0-AF11332A4599} SD_LangPackSDOther is none
Payload {861E2110-16F6-4E67-87F0-AF11332A4599} SD_LangPackSDOther is extension payload. Aligning its action according to parent.
Value returned on lookup of payload: {A85C9905-3D8E-41FF-A031-15DB7EFFA6E5} PreMacContentInstaller is: false
Action string for {A85C9905-3D8E-41FF-A031-15DB7EFFA6E5} PreMacContentInstaller is install
Value returned on lookup of payload: {DAEF6A42-EE5A-47c1-B3D5-A0488F06BB29} PreMacContentInstaller_LangPackfr_FR is: false
Action string for {DAEF6A42-EE5A-47c1-B3D5-A0488F06BB29} PreMacContentInstaller_LangPackfr_FR is none
Payload {DAEF6A42-EE5A-47c1-B3D5-A0488F06BB29} PreMacContentInstaller_LangPackfr_FR is extension payload. Aligning its action according to parent.
Value returned on lookup of payload: {7B4033B9-FD8F-4014-9CA4-F433E1E6242A} PreMacContentInstaller_LangPackja_JP is: false
Action string for {7B4033B9-FD8F-4014-9CA4-F433E1E6242A} PreMacContentInstaller_LangPackja_JP is none
Payload {7B4033B9-FD8F-4014-9CA4-F433E1E6242A} PreMacContentInstaller_LangPackja_JP is extension payload. Aligning its action according to parent.
Value returned on lookup of payload: {493D60D7-D8F7-470b-B947-F9B380604158} PreMacContentInstaller_LangPackde_DE is: false
Action string for {493D60D7-D8F7-470b-B947-F9B380604158} PreMacContentInstaller_LangPackde_DE is none
Payload {493D60D7-D8F7-470b-B947-F9B380604158} PreMacContentInstaller_LangPackde_DE is extension payload. Aligning its action according to parent.
Value returned on lookup of payload: {07CE3591-3679-4058-8552-44A2F23613B8} PreMacContentInstaller_LangPacken_US is: false
Action string for {07CE3591-3679-4058-8552-44A2F23613B8} PreMacContentInstaller_LangPacken_US is none
Payload {07CE3591-3679-4058-8552-44A2F23613B8} PreMacContentInstaller_LangPacken_US is extension payload. Aligning its action according to parent.
END Setting requested payload actions
Collected advanced path check information for INSTALLDIR
INSTALLDIR is a well-formed path
INSTALLDIR is not the root path
INSTALLDIR is on a local volume
INSTALLDIR is on a writable volume
INSTALLDIR is not on a case sensitive volume
INSTALLDIR passed path basic path validation: /Library/Application Support/Adobe/Premiere Elements/9/Content
[       0] Fri Nov 26 18:17:00 2010 INFO
::START TIMER:: [System check :{81B0CE07-2DA2-4c59-BA46-BC81E0656491}]
Custom action return code: 0
:: END TIMER :: [System check :{81B0CE07-2DA2-4c59-BA46-BC81E0656491}] took 47 miliseconds (0.047 seconds)
::START TIMER:: [System check :{2B3B0E84-7724-48ed-BEA4-15F5ED8FBAD7}]
Custom action return code: 0
:: END TIMER :: [System check :{2B3B0E84-7724-48ed-BEA4-15F5ED8FBAD7}] took 0 miliseconds (0 seconds)
::START TIMER:: [System check :{A29C9F23-87F1-4651-ADF7-2CB7CC7F79B0}]
Custom action return code: 0
:: END TIMER :: [System check :{A29C9F23-87F1-4651-ADF7-2CB7CC7F79B0}] took 1 miliseconds (0.001 seconds)
::START TIMER:: [System check :{78C17FAA-2368-4505-BED6-C6F56F923AE0}]
Custom action return code: 0
:: END TIMER :: [System check :{78C17FAA-2368-4505-BED6-C6F56F923AE0}] took 4 miliseconds (0.004 seconds)
::START TIMER:: [System check :{A85C9905-3D8E-41FF-A031-15DB7EFFA6E5}]
Custom action return code: 0
:: END TIMER :: [System check :{A85C9905-3D8E-41FF-A031-15DB7EFFA6E5}] took 1 miliseconds (0.001 seconds)
Payloads passed preflight validation.
[       0] Fri Nov 26 18:17:01 2010 INFO
Call PreSession Custom Hook
::START TIMER:: [Pre session :{A85C9905-3D8E-41FF-A031-15DB7EFFA6E5}]
In InstallSessionOpenProc
In InstallPreSystemCheckProc
Custom action return code: 0
:: END TIMER :: [Pre session :{A85C9905-3D8E-41FF-A031-15DB7EFFA6E5}] took 9 miliseconds (0.009 seconds)
Calling the custom action code for pre-install for payload {81B0CE07-2DA2-4c59-BA46-BC81E0656491}
::START TIMER:: [Pre payload :{81B0CE07-2DA2-4c59-BA46-BC81E0656491}]
In PrePayloadInstallProc
Custom action return code: 1
:: END TIMER :: [Pre payload :{81B0CE07-2DA2-4c59-BA46-BC81E0656491}] took 4 miliseconds (0.004 seconds)
[       0] Fri Nov 26 18:17:01 2010 ERROR
Custom Action for payload {81B0CE07-2DA2-4c59-BA46-BC81E0656491} Common returned error. Failing this payload.
[       0] Fri Nov 26 18:17:01 2010 INFO
Payload {651B14E1-BDA4-4AD2-B1D3-094FFE9AEA2D} can not be installed due to dependent operation failure.
[       0] Fri Nov 26 18:17:01 2010 WARN
Payload cannot be installed due to dependent operation failure
[       0] Fri Nov 26 18:17:01 2010 INFO
Skipping payload {651B14E1-BDA4-4AD2-B1D3-094FFE9AEA2D} Common_LangPackCommonOther as payload is not cached
Calling the custom action code for pre-install for payload {2B3B0E84-7724-48ed-BEA4-15F5ED8FBAD7}
::START TIMER:: [Pre payload :{2B3B0E84-7724-48ed-BEA4-15F5ED8FBAD7}]
In PrePayloadInstallProc
Custom action return code: 1
:: END TIMER :: [Pre payload :{2B3B0E84-7724-48ed-BEA4-15F5ED8FBAD7}] took 11 miliseconds (0.011 seconds)
[       0] Fri Nov 26 18:17:01 2010 ERROR
Custom Action for payload {2B3B0E84-7724-48ed-BEA4-15F5ED8FBAD7} Presets returned error. Failing this payload.
[       0] Fri Nov 26 18:17:01 2010 INFO
Payload {848B005A-4D0D-4A60-8F82-34F55781C65A} can not be installed due to dependent operation failure.
[       0] Fri Nov 26 18:17:01 2010 WARN
Payload cannot be installed due to dependent operation failure
[       0] Fri Nov 26 18:17:01 2010 INFO
Skipping payload {848B005A-4D0D-4A60-8F82-34F55781C65A} Presets_LangPackPresetsOther as payload is not cached
Calling the custom action code for pre-install for payload {A29C9F23-87F1-4651-ADF7-2CB7CC7F79B0}
::START TIMER:: [Pre payload :{A29C9F23-87F1-4651-ADF7-2CB7CC7F79B0}]
In PrePayloadInstallProc
Custom action return code: 1
:: END TIMER :: [Pre payload :{A29C9F23-87F1-4651-ADF7-2CB7CC7F79B0}] took 4 miliseconds (0.004 seconds)
[       0] Fri Nov 26 18:17:01 2010 ERROR
Custom Action for payload {A29C9F23-87F1-4651-ADF7-2CB7CC7F79B0} HD returned error. Failing this payload.
[       0] Fri Nov 26 18:17:01 2010 INFO
Payload {59F0B800-D041-4120-A1B0-2EEBBF3FF79D} can not be installed due to dependent operation failure.
[       0] Fri Nov 26 18:17:01 2010 WARN
Payload cannot be installed due to dependent operation failure
[       0] Fri Nov 26 18:17:01 2010 INFO
Skipping payload {59F0B800-D041-4120-A1B0-2EEBBF3FF79D} HD_LangPackHDOther as payload is not cached
Calling the custom action code for pre-install for payload {78C17FAA-2368-4505-BED6-C6F56F923AE0}
::START TIMER:: [Pre payload :{78C17FAA-2368-4505-BED6-C6F56F923AE0}]
In PrePayloadInstallProc
Custom action return code: 1
:: END TIMER :: [Pre payload :{78C17FAA-2368-4505-BED6-C6F56F923AE0}] took 10 miliseconds (0.01 seconds)
[       0] Fri Nov 26 18:17:01 2010 ERROR
Custom Action for payload {78C17FAA-2368-4505-BED6-C6F56F923AE0} SD returned error. Failing this payload.
[       0] Fri Nov 26 18:17:01 2010 INFO
Payload {861E2110-16F6-4E67-87F0-AF11332A4599} can not be installed due to dependent operation failure.
[       0] Fri Nov 26 18:17:01 2010 WARN
Payload cannot be installed due to dependent operation failure
[       0] Fri Nov 26 18:17:01 2010 INFO
Skipping payload {861E2110-16F6-4E67-87F0-AF11332A4599} SD_LangPackSDOther as payload is not cached
Calling the custom action code for pre-install for payload {A85C9905-3D8E-41FF-A031-15DB7EFFA6E5}
::START TIMER:: [Pre payload :{A85C9905-3D8E-41FF-A031-15DB7EFFA6E5}]
In PrePayloadInstallProc
Custom action return code: 1
:: END TIMER :: [Pre payload :{A85C9905-3D8E-41FF-A031-15DB7EFFA6E5}] took 3 miliseconds (0.003 seconds) DTR = 1333.33 KBPS (1.30208 MBPS)
[       0] Fri Nov 26 18:17:01 2010 ERROR
Custom Action for payload {A85C9905-3D8E-41FF-A031-15DB7EFFA6E5} PreMacContentInstaller returned error. Failing this payload.
[       0] Fri Nov 26 18:17:01 2010 INFO
Payload {07CE3591-3679-4058-8552-44A2F23613B8} can not be installed due to dependent operation failure.
[       0] Fri Nov 26 18:17:01 2010 WARN
Payload cannot be installed due to dependent operation failure
[       0] Fri Nov 26 18:17:01 2010 INFO
Skipping payload {07CE3591-3679-4058-8552-44A2F23613B8} PreMacContentInstaller_LangPacken_US as payload is not cached
[       0] Fri Nov 26 18:17:07 2010 INFO
No operation. We're done:
Updating driver data - Action: Remove driver entry
Updating driver data successful. Driver entry was removed. ARP estimated size 0KB
[       0] Fri Nov 26 18:17:09 2010 INFO
Total components installed: 0
Total components repaired: 0
Total components removed: 0
[       0] Fri Nov 26 18:17:09 2010 ERROR
The following payload errors were found during install:
- PreMacContentInstaller_LangPacken_US: Install failed
- Presets: Failed due to Language Pack installation failure
- HD_LangPackHDOther: Install failed
- Common_LangPackCommonOther: Install failed
- SD: Failed due to Language Pack installation failure
- Common: Failed due to Language Pack installation failure
- Presets_LangPackPresetsOther: Install failed
- SD_LangPackSDOther: Install failed
- HD: Failed due to Language Pack installation failure
- PreMacContentInstaller: Failed due to Language Pack installation failure
[       0] Fri Nov 26 18:17:09 2010 INFO
Call PostSession Custom Hook
::START TIMER:: [Post session :{A85C9905-3D8E-41FF-A031-15DB7EFFA6E5}]
In InstallSessionCloseProc
Custom action return code: 0
:: END TIMER :: [Post session :{A85C9905-3D8E-41FF-A031-15DB7EFFA6E5}] took 0 miliseconds (0 seconds)
:: END TIMER :: [Total Timer] took 22938 miliseconds (22.938 seconds) DTR = 75.6823 KBPS (0.0739085 MBPS)
-------------------------------------- Summary --------------------------------------
- 0 fatal error(s), 16 error(s), 5 warning(s)
WARNING: Payload cannot be installed due to dependent operation failure
WARNING: Payload cannot be installed due to dependent operation failure
WARNING: Payload cannot be installed due to dependent operation failure
WARNING: Payload cannot be installed due to dependent operation failure
WARNING: Payload cannot be installed due to dependent operation failure
ERROR: Custom Action for payload {81B0CE07-2DA2-4c59-BA46-BC81E0656491} Common returned error. Failing this payload.
ERROR: Custom Action for payload {2B3B0E84-7724-48ed-BEA4-15F5ED8FBAD7} Presets returned error. Failing this payload.
ERROR: Custom Action for payload {A29C9F23-87F1-4651-ADF7-2CB7CC7F79B0} HD returned error. Failing this payload.
ERROR: Custom Action for payload {78C17FAA-2368-4505-BED6-C6F56F923AE0} SD returned error. Failing this payload.
ERROR: Custom Action for payload {A85C9905-3D8E-41FF-A031-15DB7EFFA6E5} PreMacContentInstaller returned error. Failing this payload.
ERROR: The following payload errors were found during install:
ERROR: - PreMacContentInstaller_LangPacken_US: Install failed
ERROR: - Presets: Failed due to Language Pack installation failure
ERROR: - HD_LangPackHDOther: Install failed
ERROR: - Common_LangPackCommonOther: Install failed
ERROR: - SD: Failed due to Language Pack installation failure
ERROR: - Common: Failed due to Language Pack installation failure
ERROR: - Presets_LangPackPresetsOther: Install failed
ERROR: - SD_LangPackSDOther: Install failed
ERROR: - HD: Failed due to Language Pack installation failure
ERROR: - PreMacContentInstaller: Failed due to Language Pack installation failure
Search the same string above to find when the error occured.
Exit Code: 7 - Unable to complete Silent workflow
*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
END - Installer Session
*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
[       0] Fri Nov 26 18:21:03 2010 INFO
*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
Visit http://www.adobe.com/go/loganalyzer/ for more information
*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
START - Installer Session
*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
RIBS version: 3.5.8.0
OSX version: 10.6.5
::START TIMER:: [Total Timer]
CHECK: Single instance running
CHECK : Credentials
Load Deployment File
Create Required Folders
Assuming install mode
::START TIMER:: [Bootstrap]
Perform Bootstrapping ...
:: END TIMER :: [Bootstrap] took 4495 miliseconds (4.495 seconds) DTR = 8.89878 KBPS (0.00869021 MBPS)
Looking up install source path
Sync Media DB ...
::START TIMER:: [Sync Media DB]
Pre check media db sync
End of Pre check media db sync. Exit code: 0
:: END TIMER :: [Sync Media DB] took 676 miliseconds (0.676 seconds) DTR = 5.91716 KBPS (0.00577848 MBPS)
Ready to initialize session to start with ...
::START TIMER:: [CreatePayloadSession]
-------------------- BEGIN - Updating Media Sources - BEGIN --------------------
Updated source path: /Volumes/PRE 9 Content/Adobe Premiere Elements 9 Content
Updating media info for: {07CE3591-3679-4058-8552-44A2F23613B8}
Type: 1, Volume Order: 1, Media Name: PRE 9 Content
Path: /Volumes/PRE 9 Content/Adobe Premiere Elements 9 Content/payloads/LangPacken_US/LangPacken_US.dmg
Updating media info for: {0CB26B3E-89DB-405a-BB45-181C4D686735}
Type: 1, Volume Order: 1, Media Name: PRE 9 Content
Path: /Volumes/PRE 9 Content/Adobe Premiere Elements 9 Content/payloads/LangPackja_JPHD/LangPackja_JPHD.dmg
Updating media info for: {2B3B0E84-7724-48ed-BEA4-15F5ED8FBAD7}
Type: 1, Volume Order: 1, Media Name: PRE 9 Content
Path: /Volumes/PRE 9 Content/Adobe Premiere Elements 9 Content/payloads/Presets/Presets.dmg
Updating media info for: {493D60D7-D8F7-470b-B947-F9B380604158}
Type: 1, Volume Order: 1, Media Name: PRE 9 Content
Path: /Volumes/PRE 9 Content/Adobe Premiere Elements 9 Content/payloads/LangPackde_DE/LangPackde_DE.dmg
Updating media info for: {59F0B800-D041-4120-A1B0-2EEBBF3FF79D}
Type: 1, Volume Order: 1, Media Name: PRE 9 Content
Path: /Volumes/PRE 9 Content/Adobe Premiere Elements 9 Content/payloads/LangPackHDOther/LangPackHDOther.dmg
Updating media info for: {5B8918FC-A624-4fed-9744-CA0815BCFB6F}
Type: 1, Volume Order: 1, Media Name: PRE 9 Content
Path: /Volumes/PRE 9 Content/Adobe Premiere Elements 9 Content/payloads/LangPackja_JPCommon/LangPackja_JPCommon.dmg
Updating media info for: {651B14E1-BDA4-4AD2-B1D3-094FFE9AEA2D}
Type: 1, Volume Order: 1, Media Name: PRE 9 Content
Path: /Volumes/PRE 9 Content/Adobe Premiere Elements 9 Content/payloads/LangPackCommonOther/LangPackCommonOther.dmg
Updating media info for: {787DB784-57FF-4983-A8A6-1F2048E9AA68}
Type: 1, Volume Order: 1, Media Name: PRE 9 Content
Path: /Volumes/PRE 9 Content/Adobe Premiere Elements 9 Content/payloads/LangPackja_JPPresets/LangPackja_JPPresets.dmg
Updating media info for: {78C17FAA-2368-4505-BED6-C6F56F923AE0}
Type: 1, Volume Order: 1, Media Name: PRE 9 Content
Path: /Volumes/PRE 9 Content/Adobe Premiere Elements 9 Content/payloads/SD/SD.dmg
Updating media info for: {7B4033B9-FD8F-4014-9CA4-F433E1E6242A}
Type: 1, Volume Order: 1, Media Name: PRE 9 Content
Path: /Volumes/PRE 9 Content/Adobe Premiere Elements 9 Content/payloads/LangPackja_JP/LangPackja_JP.dmg
Updating media info for: {81B0CE07-2DA2-4c59-BA46-BC81E0656491}
Type: 1, Volume Order: 1, Media Name: PRE 9 Content
Path: /Volumes/PRE 9 Content/Adobe Premiere Elements 9 Content/payloads/HD_SD_Common/HD_SD_Common.dmg
Updating media info for: {848B005A-4D0D-4A60-8F82-34F55781C65A}
Type: 1, Volume Order: 1, Media Name: PRE 9 Content
Path: /Volumes/PRE 9 Content/Adobe Premiere Elements 9 Content/payloads/LangPackPresetsOther/LangPackPresetsOther.dmg
Updating media info for: {861E2110-16F6-4E67-87F0-AF11332A4599}
Type: 1, Volume Order: 1, Media Name: PRE 9 Content
Path: /Volumes/PRE 9 Content/Adobe Premiere Elements 9 Content/payloads/LangPackSDOther/LangPackSDOther.dmg
Updating media info for: {A29C9F23-87F1-4651-ADF7-2CB7CC7F79B0}
Type: 1, Volume Order: 1, Media Name: PRE 9 Content
Path: /Volumes/PRE 9 Content/Adobe Premiere Elements 9 Content/payloads/HD_STI/HD_STI.dmg
Updating media info for: {A85C9905-3D8E-41FF-A031-15DB7EFFA6E5}
Type: 1, Volume Order: 1, Media Name: PRE 9 Content
Path: /Volumes/PRE 9 Content/Adobe Premiere Elements 9 Content/payloads/PreMacContentInstaller/PreMacContentInstaller.dmg
Updating media info for: {C3471B20-2622-4856-BF95-A47C45EBF54B}
Type: 1, Volume Order: 1, Media Name: PRE 9 Content
Path: /Volumes/PRE 9 Content/Adobe Premiere Elements 9 Content/payloads/LangPackja_JPSD/LangPackja_JPSD.dmg
Updating media info for: {DAEF6A42-EE5A-47c1-B3D5-A0488F06BB29}
Type: 1, Volume Order: 1, Media Name: PRE 9 Content
Path: /Volumes/PRE 9 Content/Adobe Premiere Elements 9 Content/payloads/LangPackfr_FR/LangPackfr_FR.dmg
-------------------- END - Updating Media Sources - END --------------------
Supported RIBS version range: [0.0.66.0,3.5.8.0]
----------------- CreatePayloadSession: machine is x86 ---------------
______ Verify Dependency Subscribers ______
Setting property "INSTALLDIR" to: /Library/Application Support/Adobe/Premiere Elements/9/Content
Setting property "installLanguage" to: en_US
Attempting to find the selected language in the set of available payload languages
Setting property "installSourcePath" to: /Volumes/PRE 9 Content/Adobe Premiere Elements 9 Content
Overwrite property "userASUPath" to: /Users/ericdalzell/Applications/Adobe/OOBE/PDApp
Found payload actions:
Deciding what installer mode to use...
BEGIN Setting requested payload actions
Value returned on lookup of payload: {81B0CE07-2DA2-4c59-BA46-BC81E0656491} Common is: false
Action string for {81B0CE07-2DA2-4c59-BA46-BC81E0656491} Common is none
Value returned on lookup of payload: {5B8918FC-A624-4fed-9744-CA0815BCFB6F} Common_LangPackja_JPCommon is: false
Action string for {5B8918FC-A624-4fed-9744-CA0815BCFB6F} Common_LangPackja_JPCommon is none
Payload {5B8918FC-A624-4fed-9744-CA0815BCFB6F} Common_LangPackja_JPCommon is extension payload. Aligning its action according to parent.
Value returned on lookup of payload: {651B14E1-BDA4-4AD2-B1D3-094FFE9AEA2D} Common_LangPackCommonOther is: false
Action string for {651B14E1-BDA4-4AD2-B1D3-094FFE9AEA2D} Common_LangPackCommonOther is none
Payload {651B14E1-BDA4-4AD2-B1D3-094FFE9AEA2D} Common_LangPackCommonOther is extension payload. Aligning its action according to parent.
Value returned on lookup of payload: {2B3B0E84-7724-48ed-BEA4-15F5ED8FBAD7} Presets is: false
Action string for {2B3B0E84-7724-48ed-BEA4-15F5ED8FBAD7} Presets is none
Value returned on lookup of payload: {787DB784-57FF-4983-A8A6-1F2048E9AA68} Presets_LangPackja_JPPresets is: false
Action string for {787DB784-57FF-4983-A8A6-1F2048E9AA68} Presets_LangPackja_JPPresets is none
Payload {787DB784-57FF-4983-A8A6-1F2048E9AA68} Presets_LangPackja_JPPresets is extension payload. Aligning its action according to parent.
Value returned on lookup of payload: {848B005A-4D0D-4A60-8F82-34F55781C65A} Presets_LangPackPresetsOther is: false
Action string for {848B005A-4D0D-4A60-8F82-34F55781C65A} Presets_LangPackPresetsOther is none
Payload {848B005A-4D0D-4A60-8F82-34F55781C65A} Presets_LangPackPresetsOther is extension payload. Aligning its action according to parent.
Value returned on lookup of payload: {A29C9F23-87F1-4651-ADF7-2CB7CC7F79B0} HD is: false
Action string for {A29C9F23-87F1-4651-ADF7-2CB7CC7F79B0} HD is none
Value returned on lookup of payload: {0CB26B3E-89DB-405a-BB45-181C4D686735} HD_LangPackja_JPHD is: false
Action string for {0CB26B3E-89DB-405a-BB45-181C4D686735} HD_LangPackja_JPHD is none
Payload {0CB26B3E-89DB-405a-BB45-181C4D686735} HD_LangPackja_JPHD is extension payload. Aligning its action according to parent.
Value returned on lookup of payload: {59F0B800-D041-4120-A1B0-2EEBBF3FF79D} HD_LangPackHDOther is: false
Action string for {59F0B800-D041-4120-A1B0-2EEBBF3FF79D} HD_LangPackHDOther is none
Payload {59F0B800-D041-4120-A1B0-2EEBBF3FF79D} HD_LangPackHDOther is extension payload. Aligning its action according to parent.
Value returned on lookup of payload: {78C17FAA-2368-4505-BED6-C6F56F923AE0} SD is: false
Action string for {78C17FAA-2368-4505-BED6-C6F56F923AE0} SD is none
Value returned on lookup of payload: {C3471B20-2622-4856-BF95-A47C45EBF54B} SD_LangPackja_JPSD is: false
Action string for {C3471B20-2622-4856-BF95-A47C45EBF54B} SD_LangPackja_JPSD is none
Payload {C3471B20-2622-4856-BF95-A47C45EBF54B} SD_LangPackja_JPSD is extension payload. Aligning its action according to parent.
Value returned on lookup of payload: {861E2110-16F6-4E67-87F0-AF11332A4599} SD_LangPackSDOther is: false
Action string for {861E2110-16F6-4E67-87F0-AF11332A4599} SD_LangPackSDOther is none
Payload {861E2110-16F6-4E67-87F0-AF11332A4599} SD_LangPackSDOther is extension payload. Aligning its action according to parent.
Value returned on lookup of payload: {A85C9905-3D8E-41FF-A031-15DB7EFFA6E5} PreMacContentInstaller is: false
Action string for {A85C9905-3D8E-41FF-A031-15DB7EFFA6E5} PreMacContentInstaller is install
Value returned on lookup of payload: {DAEF6A42-EE5A-47c1-B3D5-A0488F06BB29} PreMacContentInstaller_LangPackfr_FR is: false
Action string for {DAEF6A42-EE5A-47c1-B3D5-A0488F06BB29} PreMacContentInstaller_LangPackfr_FR is none
Payload {DAEF6A42-EE5A-47c1-B3D5-A0488F06BB29} PreMacContentInstaller_LangPackfr_FR is extension payload. Aligning its action according to parent.
Value returned on lookup of payload: {7B4033B9-FD8F-4014-9CA4-F433E1E6242A} PreMacContentInstaller_LangPackja_JP is: false
Action string for {7B4033B9-FD8F-4014-9CA4-F433E1E6242A} PreMacContentInstaller_LangPackja_JP is none
Payload {7B4033B9-FD8F-4014-9CA4-F433E1E6242A} PreMacContentInstaller_LangPackja_JP is extension payload. Aligning its action according to parent.
Value returned on lookup of payload: {493D60D7-D8F7-470b-B947-F9B380604158} PreMacContentInstaller_LangPackde_DE is: false
Action string for {493D60D7-D8F7-470b-B947-F9B380604158} PreMacContentInstaller_LangPackde_DE is none
Payload {493D60D7-D8F7-470b-B947-F9B380604158} PreMacContentInstaller_LangPackde_DE is extension payload. Aligning its action according to parent.
Value returned on lookup of payload: {07CE3591-3679-4058-8552-44A2F23613B8} PreMacContentInstaller_LangPacken_US is: false
Action string for {07CE3591-3679-4058-8552-44A2F23613B8} PreMacContentInstaller_LangPacken_US is none
Payload {07CE3591-3679-4058-8552-44A2F23613B8} PreMacContentInstaller_LangPacken_US is extension payload. Aligning its action according to parent.
END Setting requested payload actions
Collected advanced path check information for INSTALLDIR
INSTALLDIR is a well-formed path
INSTALLDIR is not the root path
INSTALLDIR is on a local volume
INSTALLDIR is on a writable volume
INSTALLDIR is not on a case sensitive volume
INSTALLDIR passed path basic path validation: /Library/Application Support/Adobe/Premiere Elements/9/Content
::START TIMER:: [System check :{81B0CE07-2DA2-4c59-BA46-BC81E0656491}]
Custom action return code: 0
:: END TIMER :: [System check :{81B0CE07-2DA2-4c59-BA46-BC81E0656491}] took 53 miliseconds (0.053 seconds)
::START TIMER:: [System check :{2B3B0E84-7724-48ed-BEA4-15F5ED8FBAD7}]
Custom action return code: 0
:: END TIMER :: [System check :{2B3B0E84-7724-48ed-BEA4-15F5ED8FBAD7}] took 1 miliseconds (0.001 seconds)
::START TIMER:: [System check :{A29C9F23-87F1-4651-ADF7-2CB7CC7F79B0}]
Custom action return code: 0
:: END TIMER :: [System check :{A29C9F23-87F1-4651-ADF7-2CB7CC7F79B0}] took 1 miliseconds (0.001 seconds)
[       0] Fri Nov 26 18:21:04 2010 INFO
::START TIMER:: [System check :{78C17FAA-2368-4505-BED6-C6F56F923AE0}]
Custom action return code: 0
:: END TIMER :: [System check :{78C17FAA-2368-4505-BED6-C6F56F923AE0}] took 9 miliseconds (0.009 seconds)
::START TIMER:: [System check :{A85C9905-3D8E-41FF-A031-15DB7EFFA6E5}]
Custom action return code: 0
:: END TIMER :: [System check :{A85C9905-3D8E-41FF-A031-15DB7EFFA6E5}] took 0 miliseconds (0 seconds) DTR = inf KBPS (inf MBPS)
Payloads passed preflight validation.
Call PreSession Custom Hook
::START TIMER:: [Pre session :{A85C9905-3D8E-41FF-A031-15DB7EFFA6E5}]
In InstallSessionOpenProc
In InstallPreSystemCheckProc
Custom action return code: 0
:: END TIMER :: [Pre session :{A85C9905-3D8E-41FF-A031-15DB7EFFA6E5}] took 13 miliseconds (0.013 seconds)
Calling the custom action code for pre-install for payload {81B0CE07-2DA2-4c59-BA46-BC81E0656491}
::START TIMER:: [Pre payload :{81B0CE07-2DA2-4c59-BA46-BC81E0656491}]
In PrePayloadInstallProc
Custom action return code: 1
:: END TIMER :: [Pre payload :{81B0CE07-2DA2-4c59-BA46-BC81E0656491}] took 4 miliseconds (0.004 seconds)
[       0] Fri Nov 26 18:21:04 2010 ERROR
Custom Action for payload {81B0CE07-2DA2-4c59-BA46-BC81E0656491} Common returned error. Failing this payload.
[       0] Fri Nov 26 18:21:04 2010 INFO
Payload {651B14E1-BDA4-4AD2-B1D3-094FFE9AEA2D} can not be installed due to dependent operation failure.
[       0] Fri Nov 26 18:21:04 2010 WARN
Payload cannot be installed due to dependent operation failure
[       0] Fri Nov 26 18:21:04 2010 INFO
Skipping payload {651B14E1-BDA4-4AD2-B1D3-094FFE9AEA2D} Common_LangPackCommonOther as payload is not cached
Calling the custom action code for pre-install for payload {2B3B0E84-7724-48ed-BEA4-15F5ED8FBAD7}
::START TIMER:: [Pre payload :{2B3B0E84-7724-48ed-BEA4-15F5ED8FBAD7}]
In PrePayloadInstallProc
Custom action return code: 1
:: END TIMER :: [Pre payload :{2B3B0E84-7724-48ed-BEA4-15F5ED8FBAD7}] took 4 miliseconds (0.004 seconds)
[       0] Fri Nov 26 18:21:04 2010 ERROR
Custom Action for payload {2B3B0E84-7724-48ed-BEA4-15F5ED8FBAD7} Presets returned error. Failing this payload.
[       0] Fri Nov 26 18:21:04 2010 INFO
Payload {848B005A-4D0D-4A60-8F82-34F55781C65A} can not be installed due to dependent operation failure.
[       0] Fri Nov 26 18:21:04 2010 WARN
Payload cannot be installed due to dependent operation failure
[       0] Fri Nov 26 18:21:04 2010 INFO
Skipping payload {848B005A-4D0D-4A60-8F82-34F55781C65A} Presets_LangPackPresetsOther as payload is not cached
Calling the custom action code for pre-install for payload {A29C9F23-87F1-4651-ADF7-2CB7CC7F79B0}
::START TIMER:: [Pre payload :{A29C9F23-87F1-4651-ADF7-2CB7CC7F79B0}]
In PrePayloadInstallProc
Custom action return code: 1
:: END TIMER :: [Pre payload :{A29C9F23-87F1-4651-ADF7-2CB7CC7F79B0}] took 3 miliseconds (0.003 seconds)
[       0] Fri Nov 26 18:21:04 2010 ERROR
Custom Action for payload {A29C9F23-87F1-4651-ADF7-2CB7CC7F79B0} HD returned error. Failing this payload.
[       0] Fri Nov 26 18:21:04 2010 INFO
Payload {59F0B800-D041-4120-A1B0-2EEBBF3FF79D} can not be installed due to dependent operation failure.
[       0] Fri Nov 26 18:21:04 2010 WARN
Payload cannot be installed due to dependent operation failure
[       0] Fri Nov 26 18:21:04 2010 INFO
Skipping payload {59F0B800-D041-4120-A1B0-2EEBBF3FF79D} HD_LangPackHDOther as payload is not cached
Calling the custom action code for pre-install for payload {78C17FAA-2368-4505-BED6-C6F56F923AE0}
::START TIMER:: [Pre payload :{78C17FAA-2368-4505-BED6-C6F56F923AE0}]
In PrePayloadInstallProc
Custom action return code: 1
:: END TIMER :: [Pre payload :{78C17FAA-2368-4505-BED6-C6F56F923AE0}] took 3 miliseconds (0.003 seconds)
[       0] Fri Nov 26 18:21:04 2010 ERROR
Custom Action for payload {78C17FAA-2368-4505-BED6-C6F56F923AE0} SD returned error. Failing this payload.
[       0] Fri Nov 26 18:21:04 2010 INFO
Payload {861E2110-16F6-4E67-87F0-AF11332A4599} can not be installed due to dependent operation failure.
[       0] Fri Nov 26 18:21:04 2010 WARN
Payload cannot be installed due to dependent operation failure
[       0] Fri Nov 26 18:21:04 2010 INFO
Skipping payload {861E2110-16F6-4E67-87F0-AF11332A4599} SD_LangPackSDOther as payload is not cached
Calling the custom action code for pre-install for payload {A85C9905-3D8E-41FF-A031-15DB7EFFA6E5}
::START TIMER:: [Pre payload :{A85C9905-3D8E-41FF-A031-15DB7EFFA6E5}]
In PrePayloadInstallProc
Custom action return code: 1
:: END TIMER :: [Pre payload :{A85C9905-3D8E-41FF-A031-15DB7EFFA6E5}] took 3 miliseconds (0.003 seconds) DTR = 1333.33 KBPS (1.30208 MBPS)
[       0] Fri Nov 26 18:21:04 2010 ERROR
Custom Action for payload {A85C9905-3D8E-41FF-A031-15DB7EFFA6E5} PreMacContentInstaller returned error. Failing this payload.
[       0] Fri Nov 26 18:21:04 2010 INFO
Payload {07CE3591-3679-4058-8552-44A2F23613B8} can not be installed due to dependent operation failure.
[       0] Fri Nov 26 18:21:04 2010 WARN
Payload cannot be installed due to dependent operation failure
[       0] Fri Nov 26 18:21:04 2010 INFO
Skipping payload {07CE3591-3679-4058-8552-44A2F23613B8} PreMacContentInstaller_LangPacken_US as payload is not cached
[       0] Fri Nov 26 18:21:09 2010 INFO
No operation. We're done:
Updating driver data - Action: Remove driver entry
Updating driver data successful. Driver entry was removed. ARP estimated size 0KB
[       0] Fri Nov 26 18:21:11 2010 INFO
Total components installed: 0
Total components repaired: 0
Total components removed: 0
[       0] Fri Nov 26 18:21:11 2010 ERROR
The following payload errors were found during install:
- PreMacContentInstaller_LangPacken_US: Install failed
- Presets: Failed due to Language Pack installation failure
- HD_LangPackHDOther: Install failed
- Common_LangPackCommonOther: Install failed
- SD: Failed due to Language Pack installation failure
- Common: Failed due to Language Pack installation failure
- Presets_LangPackPresetsOther: Install failed
- SD_LangPackSDOther: Install failed
- HD: Failed due to Language Pack installation failure
- PreMacContentInstaller: Failed due to Language Pack installation failure
[       0] Fri Nov 26 18:21:11 2010 INFO
Call PostSession Custom Hook
::START TIMER:: [Post session :{A85C9905-3D8E-41FF-A031-15DB7EFFA6E5}]
In InstallSessionCloseProc
Custom action return code: 0
:: END TIMER :: [Post session :{A85C9905-3D8E-41FF-A031-15DB7EFFA6E5}] took 2 miliseconds (0.002 seconds)
:: END TIMER :: [Total Timer] took 14661 miliseconds (14.661 seconds) DTR = 5.18382 KBPS (0.00506233 MBPS)
-------------------------------------- Summary --------------------------------------
- 0 fatal error(s), 16 error(s), 5 warning(s)
WARNING: Payload cannot be installed due to dependent operation failure
WARNING: Payload cannot be installed due to dependent operation failure
WARNING: Payload cannot be installed due to dependent operation failure
WARNING: Payload cannot be installed due to dependent operation failure
WARNING: Payload cannot be installed due to dependent operation failure
ERROR: Custom Action for payload {81B0CE07-2DA2-4c59-BA46-BC81E0656491} Common returned error. Failing this payload.
ERROR: Custom Action for payload {2B3B0E84-7724-48ed-BEA4-15F5ED8FBAD7} Presets returned error. Failing this payload.
ERROR: Custom Action for payload {A29C9F23-87F1-4651-ADF7-2CB7CC7F79B0} HD returned error. Failing this payload.
ERROR: Custom Action for payload {78C17FAA-2368-4505-BED6-C6F56F923AE0} SD returned error. Failing this payload.
ERROR: Custom Action for payload {A85C9905-3D8E-41FF-A031-15DB7EFFA6E5} PreMacContentInstaller returned error. Failing this payload.
ERROR: The following payload errors were found during install:
ERROR: - PreMacContentInstaller_LangPacken_US: Install failed
ERROR: - Presets: Failed due to Language Pack installation failure
ERROR: - HD_LangPackHDOther: Install failed
ERROR: - Common_LangPackCommonOther: Install failed
ERROR: - SD: Failed due to Language Pack installation failure
ERROR: - Common: Failed due to Language Pack installation failure
ERROR: - Presets_LangPackPresetsOther: Install failed
ERROR: - SD_LangPackSDOther: Install failed
ERROR: - HD: Failed due to Language Pack installation failure
ERROR: - PreMacContentInstaller: Failed due to Language Pack installation failure
Search the same string above to find when the error occured.
Exit Code: 7 - Unable to complete Silent workflow
*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
END - Installer Session
*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
Visit http://www.adobe.com/go/loganalyzer/ for more information
*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
START - Installer Session
*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
RIBS version: 3.5.8.0
OSX version: 10.6.5
::START TIMER:: [Total Timer]
CHECK: Single instance running
CHECK : Credentials
Load Deployment File
Create Required Folders
Assuming install mode
::START TIMER:: [Bootstrap]
Perform Bootstrapping ...
:: END TIMER :: [Bootstrap] took 4144 miliseconds (4.144 seconds) DTR = 3.861 KBPS (0.00377051 MBPS)
Looking up install source path
Sync Media DB ...
::START TIMER:: [Sync Media DB]
Pre check media db sync
End of Pre check media db sync. Exit code: 0
:: END TIMER :: [Sync Media DB] took 338 miliseconds (0.338 seconds)
Ready to initialize session to start with ...
::START TIMER:: [CreatePayloadSession]
-------------------- BEGIN - Updating Media Sources - BEGIN --------------------
Updated source path: /Volumes/PRE 9 Content/Adobe Premiere Elements 9 Content
Updating media info for: {07CE3591-3679-4058-8552-44A2F23613B8}
Type: 1, Volume Order: 1, Media Name: PRE 9 Content
Path: /Volumes/PRE 9 Content/Adobe Premiere Elements 9 Content/payloads/LangPacken_US/LangPacken_US.dmg
Updating media info for: {0CB26B3E-89DB-405a-BB45-181C4D686735}
Type: 1, Volume Order: 1, Media Name: PRE 9 Content
Path: /Volumes/PRE 9 Content/Adobe Premiere Elements 9 Content/payloads/LangPackja_JPHD/LangPackja_JPHD.dmg
Updating media info for: {2B3B0E84-7724-48ed-BEA4-15F5ED8FBAD7}
Type: 1, Volume Order: 1, Media Name: PRE 9 Content
Path: /Volumes/PRE 9 Content/Adobe Premiere Elements 9 Content/payloads/Presets/Presets.dmg
Updating media info for: {493D60D7-D8F7-470b-B947-F9B380604158}
Type: 1, Volume Order: 1, Media Name: PRE 9 Content
Path: /Volumes/PRE 9 Content/Adobe Premiere Elements 9 Content/payloads/LangPackde_DE/LangPackde_DE.dmg
Updating media info for: {59F0B800-D041-4120-A1B0-2EEBBF3FF79D}
Type: 1, Volume Order: 1, Media Name: PRE 9 Content
Path: /Volumes/PRE 9 Content/Adobe Premiere Elements 9 Content/payloads/LangPackHDOther/LangPackHDOther.dmg
Updating media info for: {5B8918FC-A624-4fed-9744-CA0815BCFB6F}
Type: 1, Volume Order: 1, Media Name: PRE 9 Content
Path: /Volumes/PRE 9 Content/Adobe Premiere Elements 9 Content/payloads/LangPackja_JPCommon/LangPackja_JPCommon.dmg
Updating media info for: {651B14E1-BDA4-4AD2-B1D3-094FFE9AEA2D}
Type: 1, Volume Order: 1, Media Name: PRE 9 Content
Path: /Volumes/PRE 9 Content/Adobe Premiere Elements 9 Content/payloads/LangPackCommonOther/LangPackCommonOther.dmg
Updating media info for: {787DB784-57FF-4983-A8A6-1F2048E9AA68}
Type: 1, Volume Order: 1, Media Name: PRE 9 Content
Path: /Volumes/PRE 9 Content/Adobe Premiere Elements 9 Content/payloads/LangPackja_JPPresets/LangPackja_JPPresets.dmg
Updating media info for: {78C17FAA-2368-4505-BED6-C6F56F923AE0}
Type: 1, Volume Order: 1, Media Name: PRE 9 Content
Path: /Volumes/PRE 9 Content/Adobe Premiere Elements 9 Content/payloads/SD/SD.dmg
Updating media info for: {7B4033B9-FD8F-4014-9CA4-F433E1E6242A}
Type: 1, Volume Order: 1, Media Name: PRE 9 Content
Path: /Volumes/PRE 9 Content/Adobe Premiere Elements 9 Content/payloads/LangPackja_JP/LangPackja_JP.dmg
Updating media info for: {81B0CE07-2DA2-4c59-BA46-BC81E0656491}
Type: 1, Volume Order: 1, Media Name: PRE 9 Content
Path: /Volumes/PRE 9 Content/Adobe Premiere Elements 9 Content/payloads/HD_SD_Common/HD_SD_Common.dmg
Updating media info for: {848B005A-4D0D-4A60-8F82-34F55781C65A}
Type: 1, Volume Order: 1, Media Name: PRE 9 Content
Path: /Volumes/PRE 9 Content/Adobe Premiere Elements 9 Content/payloads/LangPackPresetsOther/LangPackPresetsOther.dmg
Updating media info for: {861E2110-16F6-4E67-87F0-AF11332A4599}
Type: 1, Volume Order: 1, Media Name: PRE 9 Content
Path: /Volumes/PRE 9 Content/Adobe Premiere Elements 9 Content/payloads/LangPackSDOther/LangPackSDOther.dmg
Updating media info for: {A29C9F23-87F1-4651-ADF7-2CB7CC7F79B0}
Type: 1, Volume Order: 1, Media Name: PRE 9 Content
Path: /Volumes/PRE 9 Content/Adobe Premiere Elements 9 Content/payloads/HD_STI/HD_STI.dmg
Updating media info for: {A85C9905-3D8E-41FF-A031-15DB7EFFA6E5}
Type: 1, Volume Order: 1, Media Name: PRE 9 Content
Path: /Volumes/PRE 9 Content/Adobe Premiere Elements 9 Content/payloads/PreMacContentInstaller/PreMacContentInstaller.dmg
Updating media info for: {C3471B20-2622-4856-BF95-A47C45EBF54B}
Type: 1, Volume Order: 1, Media Name: PRE 9 Content
Path: /Volumes/PRE 9 Content/Adobe Premiere Elements 9 Content/payloads/LangPackja_JPSD/LangPackja_JPSD.dmg
Updating media info for: {DAEF6A42-EE5A-47c1-B3D5-A0488F06BB29}
Type: 1, Volume Order: 1, Media Name: PRE 9 Content
Path: /Volumes/PRE 9 Content/Adobe Premiere Elements 9 Content/payloads/LangPackfr_FR/LangPackfr_FR.dmg
-------------------- END - Updating Media Sources - END --------------------
Supported RIBS version range: [0.0.66.0,3.5.8.0]
----------------- CreatePayloadSession: machine is x86 ---------------
______ Verify Dependency Subscribers ______
Setting property "INSTALLDIR" to: /Library/Application Support/Adobe/Premiere Elements/9/Content
Setting property "installLanguage" to: en_US
Attempting to find the selected language in the set of available payload languages
Setting property "installSourcePath" to: /Volumes/PRE 9 Content/Adobe Premiere Elements 9 Content
Overwrite property "userASUPath" to: /Users/ericdalzell/Applications/Adobe/OOBE/PDApp
Found payload actions:
Deciding what installer mode to use...
BEGIN Setting requested payload actions
Value returned on lookup of payload: {81B0CE07-2DA2-4c59-BA46-BC81E0656491} Common is: false
Action string for {81B0CE07-2DA2-4c59-BA46-BC81E0656491} Common is none
Value returned on lookup of payload: {5B8918FC-A624-4fed-9744-CA0815BCFB6F} Common_LangPackja_JPCommon is: false
Action string for {5B8918FC-A624-4fed-9744-CA0815BCFB6F} Common_LangPackja_JPCommon is none
Payload {5B8918FC-A624-4fed-9744-CA0815BCFB6F} Common_LangPackja_JPCommon is extension payload. Aligning its action according to parent.
Value returned on lookup of payload: {651B14E1-BDA4-4AD2-B1D3-094FFE9AEA2D} Common_LangPackCommonOther is: false
Action string for {651B14E1-BDA4-4AD2-B1D3-094FFE9AEA2D} Common_LangPackCommonOther is none
Payload {651B14E1-BDA4-4AD2-B1D3-094FFE9AEA2D} Common_LangPackCommonOther is extension payload. Aligning its action according to parent.
Value returned on lookup of payload: {2B3B0E84-7724-48ed-BEA4-15F5ED8FBAD7} Presets is: false
Action string for {2B3B0E84-7724-48ed-BEA4-15F5ED8FBAD7} Presets is none
Value returned on lookup of payload: {787DB784-57FF-4983-A8A6-1F2048E9AA68} Presets_LangPackja_JPPresets is: false
Action string for {787DB784-57FF-4983-A8A6-1F2048E9AA68} Presets_LangPackja_JPPresets is none
Payload {787DB784-57FF-4983-A8A6-1F2048E9AA68} Presets_LangPackja_JPPresets is extension payload. Aligning its action according to parent.
Value returned on lookup of payload: {848B005A-4D0D-4A60-8F82-34F55781C65A} Presets_LangPackPresetsOther is: false
Action string for {848B005A-4D0D-4A60-8F82-34F55781C65A} Presets_LangPackPresetsOther is none
Payload {848B005A-4D0D-4A60-8F82-34F55781C65A} Presets_LangPackPresetsOther is extension payload. Aligning its action according to parent.
Value returned on lookup of payload: {A29C9F23-87F1-4651-ADF7-2CB7CC7F79B0} HD is: false
Action string for {A29C9F23-87F1-4651-ADF7-2CB7CC7F79B0} HD is none
Value returned on lookup of payload: {0CB26B3E-89DB-405a-BB45-181C4D686735} HD_LangPackja_JPHD is: false
Action string for {0CB26B3E-89DB-405a-BB45-181C4D686735} HD_LangPackja_JPHD is none
Payload {0CB26B3E-89DB-405a-BB45-181C4D686735} HD_LangPackja_JPHD is extension payload. Aligning its action according to parent.
Value returned on lookup of payload: {59F0B800-D041-4120-A1B0-2EEBBF3FF79D} HD_LangPackHDOther is: false
Action string for {59F0B800-D041-4120-A1B0-2EEBBF3FF79D} HD_LangPackHDOther is none
Payload {59F0B800-D041-4120-A1B0-2EEBBF3FF79D} HD_LangPackHDOther is extension payload. Aligning its action according to parent.
Value returned on lookup of payload: {78C17FAA-2368-4505-BED6-C6F56F923AE0} SD is: false
Action string for {78C17FAA-2368-4505-BED6-C6F56F923AE0} SD is none
Value returned on lookup of payload: {C3471B20-2622-4856-BF95-A47C45EBF54B} SD_LangPackja_JPSD is: false
Action string for {C3471B20-2622-4856-BF95-A47C45EBF54B} SD_LangPackja_JPSD is none
Payload {C3471B20-2622-4856-BF95-A47C45EBF54B} SD_LangPackja_JPSD is extension payload. Aligning its action according to parent.
Value returned on lookup of payload: {861E2110-16F6-4E67-87F0-AF11332A4599} SD_LangPackSDOther is: false
Action string for {861E2110-16F6-4E67-87F0-AF11332A4599} SD_LangPackSDOther is none
Payload {861E2110-16F6-4E67-87F0-AF11332A4599} SD_LangPackSDOther is extension payload. Aligning its action according to parent.
Value returned on lookup of payload: {A85C9905-3D8E-41FF-A031-15DB7EFFA6E5} PreMacContentInstaller is: false
Action string for {A85C9905-3D8E-41FF-A031-15DB7EFFA6E5} PreMacContentInstaller is install
Value returned on lookup of payload: {DAEF6A42-EE5A-47c1-B3D5-A0488F06BB29} PreMacContentInstaller_LangPackfr_FR is: false
Action string for {DAEF6A42-EE5A-47c1-B3D5-A0488F06BB29} PreMacContentInstaller_LangPackfr_FR is none
Payload {DAEF6A42-EE5A-47c1-B3D5-A0488F06BB29} PreMacContentInstaller_LangPackfr_FR is extension payload. Aligning its action according to parent.
Value returned on lookup of payload: {7B4033B9-FD8F-4014-9CA4-F433E1E6242A} PreMacContentInstaller_LangPackja_JP is: false
Action string for {7B4033B9-FD8F-4014-9CA4-F433E1E6242A} PreMacContentInstaller_LangPackja_JP is none
Payload {7B4033B9-FD8F-4014-9CA4-F433E1E6242A} PreMacContentInstaller_LangPackja_JP is extension payload. Aligning its action according to parent.
Value returned on lookup of payload: {493D60D7-D8F7-470b-B947-F9B380604158} PreMacContentInstaller_LangPackde_DE is: false
Action string for {493D60D7-D8F7-470b-B947-F9B380604158} PreMacContentInstaller_LangPackde_DE is none
Payload {493D60D7-D8F7-470b-B947-F9B380604158} PreMacContentInstaller_LangPackde_DE is extension payload. Aligning its action according to parent.
Value returned on lookup of payload: {07CE3591-3679-4058-8552-44A2F23613B8} PreMacContentInstaller_LangPacken_US is: false
Action string for {07CE3591-3679-4058-8552-44A2F23613B8} PreMacContentInstaller_LangPacken_US is none
Payload {07CE3591-3679-4058-8552-44A2F23613B8} PreMacContentInstaller_LangPacken_US is extension payload. Aligning its action according to parent.
END Setting requested payload actions
Collected advanced path check information for INSTALLDIR
INSTALLDIR is a well-formed path
INSTALLDIR is not the root path
INSTALLDIR is on a local volume
INSTALLDIR is on a writable volume
INSTALLDIR is not on a case sensitive volume
INSTALLDIR passed path basic path validation: /Library/Application Support/Adobe/Premiere Elements/9/Content
::START TIMER:: [System check :{81B0CE07-2DA2-4c59-BA46-BC81E0656491}]
Custom action return code: 0
:: END TIMER :: [System check :{81B0CE07-2DA2-4c59-BA46-BC81E0656491}] took 12 miliseconds (0.012 seconds)
[       0] Fri Nov 26 18:30:44 2010 INFO
::START TIMER:: [System check :{2B3B0E84-7724-48ed-BEA4-15F5ED8FBAD7}]
Custom action return code: 0
:: END TIMER :: [System check :{2B3B0E84-7724-48ed-BEA4-15F5ED8FBAD7}] took 1 miliseconds

After seeing your error, it seems you are installing Premiere Elements Content first before installing Premiere Elements Core Application.
Could I please request you to install Premiere Elements Core Application first and then try installing Premiere Elements Content. Please let us know if you still have any issue.
Thanks & Regards,
Gaurav

PS Elements 6 won't install on Mac OS X 10.5.5

I got a PS Elements 6.0 for MAC at the apple store a few months back. The wife's new mac came in on Friday, so I finally opened up the PS-Elements 6 last night and tried to install it - and I got this: Summary Successfully installed 1 component(s): <green check> Shared components Errors: 1 component(s): <Red X> Adobe Photoshop Elements Component install failed So I started a downloaded of the latest and greatest for MAC which said ~7 hours. ...later... I woke up and had a cup of coffee. Then installed this "Try it" version that I just downloaded thinking I could put the product key in later, but I get the same message as before. And I cannot submit a question for help because the product is not registered. Thoughts?

Uninstall again, then you will need to manually remove the other bits you can find (don't forget to check library>application support) and your home>library folder. Then download and run cleanscript:
http://kb.adobe.com/selfservice/viewContent.do?externalId=kb402003&sliceId=2

Won't Install on Windows XP Pro

Oh my gosh, I have tried everything! Flash Player simply
won't install. What's the alternative?
The problem is on my Dell Inspiron Laptop. I am able to
install and use Flash Player on the other user accounts on my
laptop, but not on my user account. I have set all users to limited
and only me as the administrator. I have uninstalled all spyware
but McAffe, and I have stopped it from running. I have set all my
internet options to enable everything to the point my computer is
completely insecure. I have uninstalled Flashplayer, checked
Windows/System32/Macromedia to see it is gone. I have restarted my
computer.
I have checked the registry key in Windows. It doesn't have
anything listed under permissions. But when I sign on as the other
user that Flashplayer downloads and works, the registry key
permissions are identical...empty. I've stopped every process,
every application possible. I've downloaded unsuccessfully,
uninstalled, restarted, and completed the process over and over
again.
At this point I am completely compromising my computer just
to try to get Flashplayer to work.
Any ideas? This is so frustrating!

As suggested, I unistalled PSE 7; paused Kaspersky Internet Security program (I am not running any Norton/Symantec programs); and reinstalled from the original CD. The installation process (again) completed with apparent success. Nevertheless, the program will not load. It generates the same error messages as before:
Error Signature
AppName: photoshop elements 7.0.exe AppVer: 7.0.0.0 ModName: adobelmlnhr_libfnp.dll ModVer: 11.5.0.0 Offset: 00090804
Viewing "technical information about the error report" takes me to a lengthy screen and a reference to "C:\DOCUME~1\David\LOCALS~1\Temp\4f46_appcompat.txt" That file is very short:
0 Photoshop Elements 7.0.0.0 Log (5) started 2009-01-06 20:16:05.950
0 (+ 0) Windows OS Version as reported by Qt: 0x30
47 (+ 47) Desktop Resolution: 1024 x 768 Depth: 32
47 (+ 0) RegisterConnect matched
The "Error Report Contents" lists "information about your process [that] will be reported." Unfortunately, I cannot copy and paste it into this message. The "Exception Information" is quite brief, however, and I re-type it below:
Code: 0xc0000005 Flags: 0x00000000
Record: 0x0000000000000000 /addressL 0x0000000001770804
I am running Windows XP Pro with Service Pack 3. My CPU is an AMD Athlon 64 3500+ = 2.21GHz. SysInfo reports 2.93GB of RAM.
Any other suggestions?

How can i get elements 10 to install?

i've been having issues for weeks trying to get elements 10 to install. i got it with my intuos 4 tablet, downloaded it, and i have the serials ready to go.
however, everytime i try to install, it stops around 30% into it and says there were errors. exit code 7???
so i look it up online and do the many, many suggestions it says to offer a fix to the problem, but none of them worked. i emailed waccom about the issue, but have yet to recieve a reply yet. figured it might be better to come here and ask. and i did try the adobe support software thing. even that won't install on my computer. wondering if my computer just hates adobe products. anyways, this is what i get when trying to install:
Exit Code: 7
-------------------------------------- Summary --------------------------------------
- 0 fatal error(s), 11 error(s), 6 warning(s)
----------- Payload: {3F023875-4A52-4605-9DB6-A88D4A813E8D} Camera Profiles Installer 6.0.0.0 -----------
ERROR: DW062: Unable to locate folder for token SharedDocuments
WARNING: DW036: Payload cannot be installed due to dependent operation failure
----------- Payload: {D1B83970-7269-48BE-8B0E-5120D9327E52} Adobe Player for Embedding 3.1 3.101.0.0 -----------
ERROR: DW062: Unable to locate folder for token SharedDocuments
WARNING: DW036: Payload cannot be installed due to dependent operation failure
WARNING: DW036: Payload cannot be installed due to dependent operation failure
WARNING: DW036: Payload cannot be installed due to dependent operation failure
WARNING: DW036: Payload cannot be installed due to dependent operation failure
WARNING: DW036: Payload cannot be installed due to dependent operation failure
ERROR: DW050: The following payload errors were found during install:
ERROR: DW050: - PSE10 STI Installer: Install failed
ERROR: DW050: - Adobe XMP Panels CS5: Install failed
ERROR: DW050: - Camera Profiles Installer: Install failed
ERROR: DW050: - Photoshop Camera Raw for Elements 10: Install failed
ERROR: DW050: - Photoshop Camera Raw for Elements 10 (64 bit): Install failed
ERROR: DW050: - Adobe Player for Embedding 3.1: Install failed
ERROR: DW050: - AdobeHelp: Install failed
ERROR: DW050: - Camera Profiles Installer_6.4_AdobeCameraRawProfile6.0All: Install failed
running on gateway with dual-core processor, 250GB HDD, 4GB DDR3 memory windows 7 home premium

Exit Code 6 and 7 are generic failures. Could you have a look at this document and run through the first 2 solutions and let us know if it helps.
http://helpx.adobe.com/creative-suite/kb/errors-exit-code-6-exit.html. The document I found is for Creative Suite, but should give you a general direction.

Google tool bar won't install on Mac OS 10.4.11

Mac OS 10.4.11. Was using earlier Firefox then installed 3.6.8 and now many add-ons won't work but mostly I need Google tool bar which won't install. Also no autofill.

Jeff, there was nothing under logs/Adobe/installers. Instead, I had to scroll through "All reports" and find the log there. Under Adobe, I only found Reader updater and the CC Cleaner protocoll:
The protocoll for the installation attempt looks like this:
28.10.14 08:15:11,503 DiskImages UI Agent[2354]: *** WARNING: Method userSpaceScaleFactor in class NSWindow is deprecated on 10.7 and later. It should not be used in new applications. Use convertRectToBacking: instead.
28.10.14 08:15:11,000 kernel[0]: hfs: summary table not allowed on FS with block size of 2048
28.10.14 08:15:11,000 kernel[0]: hfs: could not initialize summary table for CS6 MstrColl
28.10.14 08:15:11,000 kernel[0]: hfs: mounted CS6 MstrColl on device disk1s2
28.10.14 08:15:11,571 mds[81]: (Normal) Volume: volume:0x7ff9a7027000 ********** Bootstrapped Creating a default store:1 SpotLoc:(null) SpotVerLoc:(null) occlude:0 /Volumes/CS6 MstrColl
28.10.14 08:15:12,781 DiskImages UI Agent[2354]: *** -[NSMachPort handlePortMessage:]: dropping incoming DO message because the connection is invalid
28.10.14 08:15:21,000 kernel[0]: hfs: mounted DWA on device disk2s2
28.10.14 08:15:24,000 kernel[0]: hfs: unmount initiated on DWA on device disk2s2
28.10.14 08:15:24,000 kernel[0]: hfs: mounted LWA on device disk2s2
28.10.14 08:15:28,000 kernel[0]: hfs: unmount initiated on LWA on device disk2s2
28.10.14 08:18:45,940 com.apple.appkit.xpc.openAndSavePanelService[2420]: Bogus event received by listener connection:
<error: 0x7fff7b11fb50> { count = 1, contents =
"XPCErrorDescription" => <string: 0x7fff7b11fe60> { length = 18, contents = "Connection invalid" }
28.10.14 08:18:53,796 com.apple.appkit.xpc.openAndSavePanelService[2420]: CGSGetWindowTransformAtPlacement
28.10.14 08:18:53,796 com.apple.appkit.xpc.openAndSavePanelService[2420]: CGSTranslatePointForWindow
So I'm still at a loss. Is there another element I need to open the application in 10.9?

How can I overcome boot problems in Vista 64 when Elements 6 is installed?

New computer, Vista Home Premium (64 bit), won't boot up when Elements 6 is installed. Has to go through the whole start up repair routine, sometimes twice over, before it will boot. Uninstall Elements 6 and it's fine. Used same installation CD as with my previous XP computer which had no problems with it. Any suggestions?

Thank you both for your responses! Unfortunately I realized I hadn't explained myself well enough and my question is still unanswered.
I do know how to set my Preferences in iPhoto to edit in an external editing software like PSE. But I like iPhoto '09 for editing so I don't want to do that.
What I use PSE 6 for is digital scrapbooking. So what I'm trying to do is figure out a way to get to my iPhoto library directly from PSE 6 while I'm working in it on a scrapbook layout.
I thought I could just go to File>Open>Media(Finder sidebar)>Photos>, which then opens my iPhoto library, and then from there choose my photos to bring into PSE. But the "Choose" button remains grayed out when I do this, even though I am in my iPhoto library and can click on photos.
I don't understand why? I've discussed this on message boards at digital scrapbooking websites, and none of the Mac users I've discussed this with, can figure it out either. We keep hoping there is an answer to this frustrating dilemma.
What we all do right now as a work around is choose our photos first from iPhoto and move them to the desktop before we even open PSE. Then we can find them easily. But we want to be able to navigate to iPhoto from within PSE and choose our photos that way. Possible??
Thanks again... Deb

Elements 6 won't install

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