Elements 7.0, Windows 8 - Getting a "Sorry, a serious error has occurred that requires Adobe Premiere Elements to shut down. We will attempt to save your current project." Re-install on new computer because my old one died.

Sorry, I put everything in the question.
I had it working on my old computer. The old computer died, so I bought a new quad core (just so I could run elements). Now nothing works. Please help.

Thanks John for replying so quickly.
What is your exact brand/model graphics adapter (ATI or nVidia or ???)
I have an NVIDIA GEFORCE 740M card. The driver says 9.18.13.3165. Just tried to update it, and says it's current?
Have you gone to the vendor web site to check for a newer driver?
There is another driver, but numbered 335.23 which looks nothing like the driver number I have. It's also 276 MB, dated 2014.3.10
Then I got afraid about what it would do to the computer, and tried to figure out how to set a restore point in windows 8, and couldn't figure it out.
Couldn't download QT for some reason. It goes to the thank you page, and never downloaded it?
For Windows, do NOT rely on Windows Update to have current driver information
-you need to go direct to the vendor web site and check updates for yourself
ATI Driver Autodetect http://support.amd.com/en-us/download/auto-detect-tool
nVidia Driver Downloads http://www.nvidia.com/Download/index.aspx?lang=en-us

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Sorry, a serious error has occured that requires adobe premiere pro to shut down

Every time I start premiere pro, i get this message
Sorry, a serious error has occurred that requires adobe premiere pro to shut down. We will attempt to save your current project.
I have no idea why this is happening because the program has been working fine for nearly 7 months.
My ram is 2gb, I have a c2d processor and a powerful psu and a gfx card.
Any ideas as what I can do, I have already reinstalled, removed vst plugins and reset all sorts of preferences and caches.
THank you

Head to the Adobe site's 'knowledgebase', type optimise CS3 for (Windows XP, if that's what your using) and following the instructions there, house clean. I find doing this helps clean out those nasty messages

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Every time I open any project in Adobe Premiere CC Trial Version, I get the message "Sorry, a serious error has occurred that requires Adobe Premiere Pro to shut down. We will try to save your project." I can't edit at all and am totally stuck. Please help!
It's terrible that this is happening on the trial version as it's making me want to go straight back to FCP! Also - I've tried switching external hard drive and that also doesn't work.
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So, opening a new project works?

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There is an error that says when I am open my project: 'Sorry a serious error has occured that requires Adobe Premiere Pro to shut down. We will attempt to save your current project'. What is the solution? (mac)

This happens to me all the time too. When I attempt to reopen, it makes a "copy of" my project. This is frustrating and happiness often.

Sorry, a serious error has occurred that requires Adobe Premiere Pro to shut down. We will attempt to save your current project.

Every time I place a video into the sequence timeline, this error message pops up, "Sorry, a serious error has occurred that requires Adobe Premiere Pro to shut down. We will attempt to save your current project." and then Premiere crashes.
I tried uninstalling all products and then reinstalling them, and the problem is still there.
What can I do to fix this?

@RoninEdits, Thanks for the response.
But yeah, I've tried both the Mercury Playback Engine GPU Acceleration AND Software Only and its the same issue with both.

Getting a "Sorry, a serious error has occurred that requires Adobe Premiere Elements 9 to shut down" on a fresh install on a brand new hard drive

Just installed and when I try to create a TEST file, that's the message I get.

From the Premiere Elements Information FAQ http://forums.adobe.com/thread/1042180
•You MUST use an account with Administrator Privileges to run Premiere Elements
•(Doing Run as Administrator http://forums.adobe.com/thread/969395 [says Encore and also for "All" versions of Premiere] will sometimes fix "odd" errors)
•What version of Premiere Elements? Include the minor version number (e.g., Premiere Elements 12 with the 12.0.1 update).
•What operating system? This should include specific minor version numbers, like "Mac OSX v10.6.8"---not just "Mac"
•Has this ever worked before? If so, do you recall any changes you made to Premiere Elements, such as adding Plug-ins, brushes, etc.? Did you make any changes to your system, such as updating hardware, printers or drivers; or installing/uninstalling any programs?
•Have you installed any recent program or OS updates? (If not, you should. They fix a lot of problems.)
•What kind(s) of image file(s)? When talking about camera raw files, include the model of camera.
•If you are getting error message(s), what is the full text of the error message(s)?
•What were you doing when the problem occurred?
•What other software are you running?
•Tell us about your computer hardware. How much RAM is installed? How much free space is on your system (C:) drive?
And some other questions...
•What are you editing, and does your video have a red line over it BEFORE you do any work?
•Which version of Quicktime do you have installed?
•What is your exact brand/model graphics adapter (ATI or nVidia or ???)
•What is your exact graphics adapter driver version?
•Have you gone to the vendor web site to check for a newer driver?
•For Windows, do NOT rely on Windows Update to have current driver information
•-you need to go direct to the vendor web site and check updates for yourself
•ATI Driver Autodetect http://support.amd.com/en-us/download/auto-detect-tool
•nVidia Driver Downloads http://www.nvidia.com/Download/index.aspx?lang=en-us
Do you have dual graphics adapters?
Go to the Windows Control Panel and select Hardware and Sound and then select Device Manager... In Device manager you click the + sign to the left of Display Adapters... and see if 2 are listed
IF YES, read below
-http://helpx.adobe.com/premiere-pro/kb/error---preludevideo-play-modules.html
-http://forums.adobe.com/thread/1001579
-Use BIOS http://forums.adobe.com/thread/1019004?tstart=0
-link to why http://forums.adobe.com/message/4685328
-http://www.anandtech.com/show/4839/mobile-gpu-faceoff-amd-dynamic-switchable-graphics-vs-n vidia-optimus-technology/2

Sorry, a serious error has occurred that requires Adobe Premiere Pro to shut down. We will attempt t

what do i do when this occurs?

Thank you Last House. I will, in keeping with my M.O. make the purchase. Whatever it takes in my attempt to make this program work. (I have had all good with WD)
IdrtvEditor, spent an afternoon with the computer take-over as well and they didn't know what was wrong. One thing I found is that I can't trust that a capture has actually completed. I looked all through my files, knowing that I had captured this particular segment of the reception. Started to freak out and then realized It had. The first one minute and a half of it. The same thing happened while adobe support was in the computer. He had no idea, and simply suggested that I only capture small portions of film at a time. Easy to say if your not capturing real time wedding ceremony footage and syncing 3 angles.
Just now, I came in and opened a project, and a totally new warning I haven't seen before came on the screen. /Users/(path of project name etc.) Audio Filter missing: Internal Volume Mono. This is really getting scary.

Sorry, a serious error has occurred that requires Adobe Premiere Pro to shut down! Frustrated.

I keep getting this error went stating a project. I import the media and then *bang* I am hit with this error message. I have searched around for a solution and can't find one. It was working perfectly up until 4/5 days ago. I also updated to the latest version of Adobe Premiere Pro via the creative cloud.
Can you help?
Thanks,
Eimear

Hi Arjun,
I am using a Mac and it is happening with all files I import. I have restarted my Mac, changed folder locations etc etc but still won't work.
So you have any suggestions?

"sorry, a serious error has occurred that requires Adobe premiere pro to shut down. We will attempt to save your current project" What should I do?

j@m,

More information needed for someone to help... please click below and provide the requested information
-Premiere Pro Video Editing Information FAQ http://forums.adobe.com/message/4200840
Especially needed is...
•What is your exact brand/model graphics adapter (ATI or nVidia or ???)
•What is your exact graphics adapter driver version?
•Have you gone to the vendor web site to check for a newer driver?
•For Windows, do NOT rely on Windows Update to have current driver information
•-you need to go direct to the vendor web site and check updates for yourself
•nVidia Driver Downloads http://www.nvidia.com/Download/index.aspx?lang=en-us
•ATI Driver Autodetect http://support.amd.com/en-us/download/auto-detect-tool

Premiere Elements 9 - "Sorry, a serious error has occurred that requires Adobe Premiere Elements..(2)

Hi,
I have the exact same problem as described here but the solution proposed here didn't work:
Premiere Elements 9 - "Sorry, a serious error has occurred that requires Adobe Premiere Elements....
I'm still getting the message "Sorry, a serious error has occured that requires Adobe Premiere Elements to shut down. We will attempt to save your current project.".
I uninstalled, reboot, installed, reboot a few times and it still doesn't work.
Any suggestions? I'm using Premiere Elements 9 and Windows 7, 64 bits. It was working before. It started after I had to reformat my harddrive and reinstall everything.
Thanks,

...By the way, when you did that and deletion of the Adobe Premiere Elements Prefs deletion did not resolve the problem, did you then delete the whole folder in which the Adobe Premiere Elements Prefs file exists?
[YH] Yes I did but it didn't work.
1. When you did the uninstall/reinstall, did you include a ccleaner run through between the uninstall and the reinstall? Good idea to do that to remove any leftovers from incomplete uninstall reinstalls.
[YH] Done but didn't work. I just ran the CCleaner free version. I'm not sure if it's enough.
2. Do you have the 9.0.1 Update installed.
[YH] Done but didn't work.
Do you have the latest version of QuickTime installed on your computer
[YH] I didn't have QuickTime installed. It is now but didn't do any difference. I uninstalled Adobe Premiere Elements, ran CCleaner, reboot, installed APE, reboot... still doesn't work.
3. Are you running your computer from a User Account with Administrative Privileges as well as Run As Administrator (from right click of program desktop icon and selection of Run As Administrator?
[YH] Yes
4. Is your video card/graphics card up to date according to the web site of the manufacturer of the card?
[YH] I'm assuming yes because it was working before.
5. Does the problem exist with and without the antivirus program disabled?
[YH] I haven't tried yet but see item number 6 below.
6. Go to Computer/Manage/Services and Applications/Services and assure that FLEXnet Licensing Service is started.
[YH] I don't see any FLEXnet. I don't remember installing this on any computer. I googled it but I'm not sure I understand what and from where to install it. I checked at work on another computer running Adobe Premiere Elements and FLEXnet is running on that computer. So this might be the source of the problem.
7. The following is a version 12 remedy, let us see if this will work for 9.0/9.0.1
As described in the link below, rename the SLCache Folder and the SLStore Folder.
http://www.atr935.blogspot.com/2014/04/pe12-premiere-elements-12-editor-will.html
[YH] Haven't tried it yet.

Sorry, a serious error has occured that requires adobe premiere elements to shut down. we will attem

So I've had premiere elements 9 for a while and it always worked just fine, but one day right in the middle of working on a project i get this error message:
sorry, a serious error has occured that requires adobe premiere elements to shut down.
Why did this come up? I know I've plenty of free space and everything! Please if you know how to fix it then help!
Some other info:
My computer runs on windows 7
Once again, the Premiere elements I'm using is 9
Please if you know what to do please help!

Yes Bill,
I too have been very errant in turning off the CA Vet Security system , it too causes problems .
Regards,
Bob

Another "Sorry, a serious error has occurred that requires Adobe Premiere Elements to shut down. We will attempt to save your current project."

When I try an open the original project or a copy of it I get this message.
"Sorry, a serious error has occurred that requires Adobe Premiere Elements to shut down. We will attempt to save your current project."
I have tried to create a new project and get the same message.
I have tried uninstalling and reinstalling the program a few times.
The last time I worked on the project I had no issues.
Any suggestions?

Hi
a. Open Premiere Elements 9.0/9.0.1 - Yes, I get the welcome screen (v9.0). I can choose open project, and choose my project. The program will open and show that it is loading the project with the scroll line will show all the way to 100% and will stay there. Sometimes I get the "Sorry" message and sometimes the loading project window just goes away and nothing is loaded and the program stays on the clock until I close it.
b. You can find the Adobe Premiere Elements Prefs file and deletion of it makes no difference to your issue. - Made no difference
c. Have you deleted the whole 9.0 Folder in which the Adobe Premiere Elements Prefs file exists? If not, please do so. - Done, made no difference
1. Does the problem exist with and without the antivirus and firewall(s) disabled? - Running McAfee Total Access Protection. Turned off firewall and anti virus. It works. As a test I left the anti virus off and tried loading project with and with out the firewall turned on. The project loaded each time. I then tested the firewall on, with and with out antivirus. Antivirus off - project loads each time. Antivirus on - doesn't load and program stays on clock.
I will continue to experiment with it and see what happens. The last time I used it I was running a different McAfee product than no. So it seems to work with the Firewall on and the Antivirus off.

Premiere Elements 9 - "Sorry, a serious error has occurred that requires Adobe Premiere Elements....

When I start up a new project in Premiere Elements 9, the only thing that comes up is the gray screen. When I try to open any existing project, I get the following message:
"Sorry, a serious error has occurred that requires Adobe Premiere Elements to shut down. We will attempt to save your current project."
I have tried all of the suggestions on this website and still, nothing works. Any help or suggestions would be greatly appreciated.
Thanks!

JerryK713
First question that comes to mind is "Is this a never worked before type issue or it worked before but not now type issue?"
What computer operating system is your Premiere Elements 9 running on? Do you have the Premiere Elements 9.0/9.0.1 Update installed? And, the typical drill questions, do you have the latest version of QuickTime installed and are you working from a User Account with Administrative Priviledges?
Since Premiere Elements 9.0/9.0.1 is a 32 bit application, we would revisit the question of your computer resources...processor, installed/available RAM, free hard drive space? Is your computer optimized...defragmented, video and audio card drivers up to date, pile ups preview files and conformed video and audio files cleaned out? Scratch Disks directed to save location with enough free space to receive them?
Have you checked to make sure that antivirus and firewalls are not contributing to or causing the issue?
Another thought...are you running a dual (or more) monitor setup with your current video card?
Please review and then we can decide what next.
Thanks.
ATR

Error Message: Sorry, a serious error has occurred that requires Adobe Premier Pro to shut down.

Hi. I'm having another serious problem with CS4 (the version that comes with CS5 when you don't have 64 bit capability. I just finished a project, had saved it, and then had switched over to Adobe Encoder to create a finished flash video (which worked perfectly). I shut down CS4, went home, tried to restart the main project to create a video from the same project (wanted to make an mpeg version as well) and got the following error message:
Sorry, a serious error has occurred that requires Adobe Premier Pro to shut down. We will attempt to save your current project. Then the system shuts down.
Not only can I not open the project I was working on, I cannot open any of my prior projects without receiving the same error.
Does anyone have any idea what may be causing this issue and how to resolve it?
Thanks in advance for any suggestions.
By the way, is everyone else having the same amount of problems with this software? I've never had any software that has had so many problems from the beginning. My opinion of this software and Adobe in general has gone down substantially.

Not enough information for anyone to even make a guess
Work through all of the steps (ideas) listed at http://ppro.wikia.com/wiki/Troubleshooting
If your problem isn't fixed after you follow all of the steps, report back with ALL OF THE DETAILS asked for in the FINALLY section, the questions at the end of the troubleshooting link

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Sorry, a serious error has occured that requires Adone Premiere Elements to shut down. We will attempt to save your current project.
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