Elements 7 Runtime Error
"Runtime Error!
Program: ...Adobe\Photoshop Elements 7.0\PhotoshopElementsEditor.exe
This application has requested the Runtime to terminate it in an unusual way.
Please contact the application's support team for more information."
It has worked great for a month. Got 2 books on Elements 7 for Christmas and now it crashes as per above, whenever I open a photo. It does not crash until I open a photo.
Running Vista Ultimate SP1. Since I last used the program I updated the PhysiX driver, and installed a game called "Ship Simulator 2008".
I will try rolling back the driver. Not sure what else to do. I uninstalled and reinstalled the software, with no luck. Suggestions? This is so disappointing!
Thank you!
It's back!!!!! Both Elements 7.0 and Lightroom 2.4 are crashing. I have been using them heavily the last couple weeks going through the 1000's of photos I have colleced over the last few years. Suddenly, "Adobe Photoshop Elements (Editor) has stopped working." I installed no software, updated no software, installed no drivers. I went through all the steps I went through last time, including reinstalling with the anti-virus software disabled, without suceess. I ran the "licensing repair tool" (for CS3?) three times. I am not running Microsoft Intellimouse. I really do not want to do an OS re-install as everything else is and always has run very solidly. Running Vista 32 bit. I will probably install a new Solid State Drive with Windows 7 when it comes out as a dual boot and slowly migrate everything over to it, but I can use some more suggestions in the mean time! Is PSE Version 8 around the corner??
Update: Lightroom 2.4 is working great....
Update #2: I followed the procedures I saw to do a complete cleaning of Elements. Well, I did a complete one alright. Removed PSE 7, Premiere Elements 7, Lightroom 2.4, and Reader. Went into the Registry and killed any reference to Adobe, then into the Windows Explorer and killed any reference to Adobe in the /applications and /user folders. Then I emptied the trash and rebooted. I then used AusLogics Registry Defrag and rebooted. I just re-installed Elements 7 and it works!!
This is certainly challenging, but I beat the hell out of Elements and Lightroom so it is worth it!
-Hagar
Similar Messages
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Runtime error in Premiere elements?
runtime error in premiere elements
uvagreg11
You will need to supply a lot more information than just "runtime error in premiere elements" in order for us to help you.
1. What version of Premiere Elements are you using and on what computer operating system is it running?
2. What are you using a the project preset for your project? And, what are the properties of the source media that are being used on the Timeline?
3. Is this a "it worked before but now" or "it never worked before" type of problem?
4. What is the description of your computer and its resources?
5. What troubleshooting have you done so far...
a. flushing preferences
b. deactivation, uninstall, reinstall
c. other
The following is an Adobe document on run time error troubleshooting.
http://helpx.adobe.com/x-productkb/global/troubleshoot-c-runtime-errors-products.html
Let us start here and then decide what next based on your details.
Thanks.
ATR
Add On..I did not see SG's post until after I had posted mine. -
I have been using Adobe Photoshop Elements 11 for 9 months successfully with no issues. Last night, for no reason, it stopped working , giving me a Microsoft C++ runtime error. I have tried every trouble shooting suggestion, including resetting the computer, deleting recent updates, disk cleanup, etc. I finally un installed the program, and when I attempted to re-install, it got almost to the end of the install, and then I get a message " The installation process encountered an error using Shared Technologies". Can anyone help me? Technical support for store bought copies of this program is non existant. It took me 2 hours to find a phone number that works and that was only for cloud users, and the only support they offer is a chat room , which disappeard from my screen this morning, and is no being offered at least today. I must have this program for my photography classes I take 2 x a week. Please help!
Moving this discussion to the Photoshop Elements forum.
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Help. Photoshop Elements 10 will not open. I get Error message that says "Runtime Error!" and closes. What do I do? What does it mean? I bought Elements 10 at a retail store. It did work for a while.
Hi,
Can you post back with the following.
1. The full Model No. and Product No. of the notebook ( from the service tag underneath your notebook ) - see Here for a further explanation.
2. The full version of the operating system you are using ( ie Windows 7 32bit ).
Regards,
DP-K
****Click the White thumb to say thanks****
****Please mark Accept As Solution if it solves your problem****
****I don't work for HP****
Microsoft MVP - Windows Experience -
How can I free my Elements 5 Organizer from a "Runtime Error!" message that won't quit?
I recently installed Elements 5 on my new Windows 7 computer, and I've spent many hours re-creating hundreds of stacks and tags that I developed on my old XP computer. Elements 5 has worked perfectly well for several days. But when I asked it to re-connect with missing files and it started looking for a file that was in a folder that I had changed the name of after importing it from my old computer, it was taking a very long time, so I tried to get it to just quit. Instead, I now thave a message that reads, "Runtime Error! This application has requested the runtime to terminate it in an unusual way. Please contact the application's support team for more information." Even though I can get Windows to close the program, the same message comes up when I re-start Elements 5, even after shutting down the computer, and the program can't be used. How can I get rid of that message and keep all the work I've put into my stacks and tags, which would be lost if I uninstalled? Please help!
Try this.
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Adobe Premiere Elements 11 unable to launch - User receives Debug & Runtime Errors
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Thanks for posting on the Adobe forums.
Please tell us if this system is on Network, if yes please make sure that My Documents Folder should be on the local drive not on the Network drive.
Regards,
Sandeep -
How to get Elements 10 to open in Windows 8 ?
See the error message quoted above in the subject line.See this help document:
https://helpx.adobe.com/photoshop-elements/kb/microsoft-c-runtime-error-launcing.html -
photoshop elements 10 won't start. Message is. 'Runtime error. Application has requested the runtime to terminate in an unusual way. Please contact support team for more information' 'microsoft Visual C Runtime Library. How do I fix this or can I just uninstal and then re-instal (without losing my spare licence that I want to use elsewhere) It is a PC not a Mac
See if anything here helps:
Troubleshoot C++ runtime errors | Adobe products | Windows -
I had been using my elements 10 for much of the day so do not know what I have done to upset it! I was starting up again and it began to load then offered me this line of script re a 'runtime error'. That means nothing to me except that it no longer works. I have had a peek on Google and see various suggested fixes from sources I don't know whether to trust. Also some fixes give a list of do's that to a non techie like me are not followable. Can anyone offer me some understandable guidance so I can get back to playing with my photos?
You'll need to ask in the Photoshop Elements forum whose members can better answer this.
Photoshop Elements
Also keep a brief summary in the subject line and use the main posting window to describe your issue in detail.
Subject: Visual C runtime error as an example. -
I have been getting a "Runtime Error" and can't open Adobe Photoshop Elements Editor
We are using Adobe Photoshop Elements version 9.0.3 (20110328.m.11320). For several weeks it has not been possible to open the Editor, although the Organizer opens as usual. We get an error message that says "Runtime Error! Program: ...\Adobe\Photoshop Elements 9\PhotoshopElementsEditor.exe This application has requested the Runtime to terminate it in an unusual way. Please contact the application's support team for more information." What can we do to correct this problem?
Thanks, Ken! I have to reply by e-mail, as the Forum site has been down
for maintenance since last night.
I am running Windows 7 Professional SP1.
Uninstalling and booting should be straightforward. I saved the
following files in my Downloads folder from my initial installation of
Adobe PSE 9.0 on 4/22/11:
Adobe_Photoshop_Elements_9-AkamaiDLM.exe (355 kb application)
PhotoshopElements_9_LS15.exe (1,200 kb application)
PhotoshopElements_9_LS15.7z (1,838,546 kb WinRAR archive)
Will these suffice for reinstalling the program? Can you tell me how I
should go about the reinstallation? (I tried to find a page to download
the Adobe PSE 9.0 program on the Adobe website, but could only locate a
patch for 9.0.3, which I think must already have been included in the
original installation.)
Also, there are four folders, corresponding to four catalogs, in
C:\ProgramData\Adobe\Elements Organizer\Catalogs. Will those survive
the uninstall/reinstall process? Should I back them up just prior to
uninstalling to preserve them for restoration after the reinstall?
Finally, should I back up the 9.0 and Organizer folders in
C:\ProgramData\Adobe\Elements Organizer for restoration as well? And
the C:\ProgramData\Adobe\Photoshop Elements folder?
Thank you. I am grateful for your help!
Peter -
Runtime error in Elements 9, editor will not work
I have Windows Vista. The organizer seems to work fine. But right after a photo opens in editor, a window appears saying: Microsoft Visual C++, Runtime Library. It says Runtime Error! Program....PhotoshopElementsEditor.exe This application has requested the Runtime to terminate it in an unusual way. Please contact the applications support team for more information.
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Would really appreciate any help. Thanks so much.Oh, great...an "unknown" faulting module!
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Re-set the Editor's Preferences by holding down your Ctrl+Alt+Shift keys when launching the Editor and keep them held down until you see the prompt asking if you want to delete the Preferences. Answer "Yes" and they will be re-built. You may have to minimize any open windows in order to see that prompt.
If you have manually enabled the TWAIN interface for scanning, see this Adobe document:
http://kb2.adobe.com/cps/408/kb408850.html
See this Adobe document for general troubleshooting steps:
http://helpx.adobe.com/x-productkb/global/troubleshoot-system-errors-freezes-windows.html
Ken -
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I need help getting into my photoshop elements. Purchased several weeks ago. Worked fine, then all of a sudden I'm getting "runtime error" when I try to open. Any thoughts?
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My PC is a 64bit Windows 7 Machine with SP1.
Any ideas?
Thanks.I tried the first solution listed and that did not help. Part of the 2nd solution was to create a new user on the PC and uninstall/reinstall the software using the new user account. I did this and I no longer get the R6025 error. Now I get a R6034 error when I open the Organizer.
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Adobe Elements 10 Runtime error message, help!
My Adobe Elements 10 was JUST working 15 min ago, and now when I try to launch it I get this error message: "Runtime Error!" "This application has requested the Runtime to terminate it in an unusual way. Please contact the application's support team for more information." I have re-started my computer, and have checked for updates but don't see any recent ones. What do I need to do here? I need Elements to do my work, right now.
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I keep getting a runtime error on Elements 9. I am over it. I have searched the forums and no body is getting a solution from what I can see. I did nothing to my computer, it just started giving me an error one day and has never worked since then.
Help! please I tried to follow another forum, saying copy and paste this error, but where ?? super lost...
Log Name: Application
Source: Application Error
Date: 3/17/2015 10:41:13 AM
Event ID: 1000
Task Category: (100)
Level: Error
Keywords: Classic
User: N/A
Computer: VirginiaRoss-PC
Description:
Faulting application name: PhotoshopElementsEditor.exe, version: 9.0.3.0, time stamp: 0x4d906921
Faulting module name: AXEDOMCore.dll, version: 3.3.402.1, time stamp: 0x45f081f6
Exception code: 0x40000015
Fault offset: 0x0005d9b1
Faulting process id: 0x25ec
Faulting application start time: 0x01d060c05b556676
Faulting application path: C:\Program Files (x86)\Adobe\Photoshop Elements 9\PhotoshopElementsEditor.exe
Faulting module path: C:\Program Files (x86)\Adobe\Photoshop Elements 9\AXEDOMCore.dll
Report Id: a853959b-ccb3-11e4-ad1a-f04da269e4ae
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
<Provider Name="Application Error" />
<EventID Qualifiers="0">1000</EventID>
<Level>2</Level>
<Task>100</Task>
<Keywords>0x80000000000000</Keywords>
<TimeCreated SystemTime="2015-03-17T14:41:13.000000000Z" />
<EventRecordID>318548</EventRecordID>
<Channel>Application</Channel>
<Computer>VirginiaRoss-PC</Computer>
<Security />
</System>
<EventData>
<Data>PhotoshopElementsEditor.exe</Data>
<Data>9.0.3.0</Data>
<Data>4d906921</Data>
<Data>AXEDOMCore.dll</Data>
<Data>3.3.402.1</Data>
<Data>45f081f6</Data>
<Data>40000015</Data>
<Data>0005d9b1</Data>
<Data>25ec</Data>
<Data>01d060c05b556676</Data>
<Data>C:\Program Files (x86)\Adobe\Photoshop Elements 9\PhotoshopElementsEditor.exe</Data>
<Data>C:\Program Files (x86)\Adobe\Photoshop Elements 9\AXEDOMCore.dll</Data>
<Data>a853959b-ccb3-11e4-ad1a-f04da269e4ae</Data>
</EventData>
</Event>
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