Elements 7 shuts down when I chose certain transitions

I am not an expert but I will do my best.When chosing certain transitions a box appears saying a problem caused program to stop working correctly windows will close the program and notify you if a solution is available. I just got a new HP Pavillion with 8GB Ram, a good system which should have no problem with this software.I also was wondering how I get an upgrade if I just got my software a week ago?

mom2JT
Thanks for the follow up information.
Could you please tell me if the problem is specific to any specific transition(s)? If so, what are they?
Do you know if your video card is a GPU accelerated card and fully supports Direct 3D?
I would also like you to try the following:
Go to Edit Menu/Preferences/General and uncheck "Enable GPU Playback". See if the problem remains. If the problem is still there, then go back and put a check mark next to "Enable GPU Playback".
If this line of troubleshooting does not work, then we might look closer at the Timeline content as well as your computer resources.
ATR

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