Elements 7 (Trial) doesn't recognize ICC profiles in computer

I downloaded Elements 7 for a 30 day trial to see whether it does better than Elements 5 for my purposes. I have Windows XP. While trying to do a test print, in the Print Window I set Photoshop Manages Color under Color Handling. I then clicked the drop down menu for Printer Profile and that menu does not contain any of the ICC profiles in the Colors folder in my computer, but only has those profiles that must come with Elements 7. Do I need to do something to get this to work? Is it a problem with the trial version? Adobe Support will not answer questions over the phone for the trial version, although I asked. Any help would be appreciated. Thanks.

Dear John - You graciously replied to our thread last week about ICC profile
list in Elements 7. We were wondering whether you could help with another
more general problem we're having. We have not been able to get what we see
on our monitor and what we get out of our printer to reasonably match - the
prints are always significantly darker than the monitor. It makes working
on Photoshop Elements virtually worthless, as we can't rely on getting out
what we see after making adjustments to our photos. We bought a Colormunki
to calibrate the monitor and create paper profiles, but that didn't solve
the problem and we have worked with the Colormunki people for weeks and
haven't made any progress. We have an Epson Stylus Photo R2400 printer and
a Samsung SyncMaster 2253BW monitor. We think, at this point, that the
monitor maybe the problem - apparently it is known for its excessive
brightness - as even with the calibration set for very low brightness, the
problem remains. Anyway, our question is whether you can recommend a
monitor more likely to give us a reliable match to the printer - what
photographers/photoshop users use?? alternatively, any ideas where we can
contact people who might be able to help???? Thanks in advance for your
help.

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