Elements 8 - loosing audio

I moved to Windows 7, 64-bit, and was therefore forced to abandon my beloved Elements 4 for version 8. The first thing I noticed was some MPEGS lost the audio while importing into Elements. Bummer. Anyone else have this problem?
Also the $20 rebate file never opens.
Change... yuck.

These files are downloaded from my Sony Camcorder to the computer. The format is .MPG.
Interestingly, some files import to PE8 with audio intact. Some loose audio.
This never happened with PE4.
G-Spot!

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Why does my footage Slow down and loose audio when imported to after effects cs6?

Whenever I import video of any kind into after effects, it slows down and looses audio. It happens for every video. The weird thing is, it seems like it doesnt happen to anyone else on the internet. CAN SOMEONE PLEASE HELP ME PLEASE!!!! I am about to cry. I cant do anything with this stupid software! If there is a solution please tell me. Its really annoying.
extra info-
On Mac
mov. Files
H.264 codec

Slows down when? When you preview? Do you know how to preview?
If you are pressing the space bar to preview the video then the behavior you are seeing is normal. AE will not playback in real time with autio unless you do a ram preview (look it up). You must learn to use the software.
Start with the three videos on this page: Basic Workflow
Or check out these resources: AE Basics

Loosing audio bookmarks.

I am loosing audio book bookmarks when using .aac files that I renamed to .m4b. I have seen other similiar posts except mine seems a litttle different mine happen when im listening to them, I was listening to Bram Strokers Dracula that I downloaded from librivox.org and about 3 hours into it it just started over - as I was listening to it, now this dosent happen all the time because sence that session I listened to it again as passed the spot where it started over and it went right by and has been playing fine ever sence. This has happend to many other abooks I have and the next time it plays fine, has anyone experienced this or similiar?
Thanks for any help in advance
madStan6900
Custom Built Windows XP Pro 3.6GHz, 2GIG's Ram, nVidia 6800GT OC, Raid 0 Stripe

no known fix of which I'm aware
Actually, there might be. Per Harm's suggestion, details on:
1.) System
2.) Assets
3.) Project
4.) Operations being performed
might help someone spot a common aspect and a solution will likely be forthcoming. If not a solution, someone will definitely have a workaround, until Adobe can address the issue with an update.
In the meantime, you might want to file a Bug Report, but do be ready to furnish all of the details, so that Adobe can replicate the problem.
Good luck,
Hunt

Apple TV loosing Audio during Video play avery 30 minutes

My Apple TV looses audio about every 30 minutes only during movies. solution for me, stop play, go back, restart movie where I left off and it works again for 30 minutes. I have the latest software. Thanks for any suggestions that could solve this problem.

Hi wernerbeermann,
If you are having issues with the audio playback of your Apple TV I would suggest going through the steps in this article to troubleshoot -
Apple TV (2nd and 3rd generation): Troubleshooting audio issues
http://support.apple.com/kb/TS5150
Thanks for using Apple Support Communities.
Best,
Brett L

Why does my wife loose audio from me after 20 min.

I have no problems connecting to my wife with her new iPad3 when I call her with my iPod4 but I just installed FaceTime on my MacBook Pro and once I connect with her she looses audio from me after 20 minutes into the call. If I call her back she does not get any audio. When I call her 2 days later with my MacBook again it works for about the first 20 minutes and she looses audio again. I love my wife and want to talk to her for more then 20 minutes every 2 days and do it on a larger screen then my iPod any help please?
Seems this is the place for answers as the only responce from Apple is try the forum we don't support our work just sell it and leave the suport up to the users.
Pretty lame eh? But I guess thats why your all here you found that out a while ago i bet.
Thanks

Batteries die, that is a fact of life if. Most batteries only last a year or two with heavy use. As you appear to use your battery a great deal, your battery will lose its life very quickly. Keep this in mind if you get a new battery (which I would recommend at this point) try not to use the battery bellow 15% charge as the battery loses the most life in the last 15% of the charge. Also, unless you really need to use the battery all the time, plug in. There is nothing wrong with using the battery for a few hours every day, but if you use it all the time, your cycle count will go up fast, and you'll go through batteries fast.

IPod touch looses audio in left channel when cable moves

Whenever I slightly nudge any headphone cable up or to the left on my ipod touch the audio on the left channel completely goes silent. I sent my ipod touch in for a replacement, but Apple says they couldn't find anything wrong with it. I specifically told them what the problem is with this iPod and they neglected to listen to the customer's experience with the product, which I might add is still under the manufacturers warranty.
The audio is fine when the headphone cable is completely still, but whenever it moves slightly up or to the left with the tiniest nudge against my pants, finger, etc it looses audio in the left channel. Seeing how Apple fails to satisfy an angry customer, I will now turn to the forum as you are the last hope at saving this piece of garbage. Do you know of any fixes?
I worked hard to get this overpriced piece of junk and it craps out on me after a year. I will never by an Apple product again (seeing also how my other two ipod 5 generation videos both had hardware failure as well).

u have to get a new jack if u do not want it i will take it and get it fixed this has happend to me many times

15-r029wm looses audio

I have a hp Laptop model number 15-r029wm windows version 8.1 and the laptop looses audio. i only have audio whe the laptop is connected my tv via hdmi output. I can get audio threw the speakers when i preform a hard reset. When i preform the hard reset the speakers work but the headphone jack does not. when i plug in headphones sound still plays threw the speakers. after preforming a hard reset if i close the laptop, shut it down, restart it, or put it to sleep i loose audio again. Please help.

HI @headquarters83 .
Thank you for your inquiry, I will do my best to assist you.
I understand that when you connect when it is connected to your TV . When you do a hard reset you have audio with the speakers. When you connect headphones you get audio through both the speakers and the headphones.
Would you check the settings for your speakers.
Press the Windows key +C to open charms
Type control panel in the search bar and open it please
Click on hardware and sound to open
Click playback
Select your speakers
Click properties
Click on the advance tab
If" allow applications to take exclusive control of this device" is checked, please uncheck it and click apply
To ensure that you do not have applications minimized and still using the audio please follow these steps to close them.
1. Press Alt+Tab simultaneously and hold them down
***A window will pop up with all the apps, and their icons, that are running on your PC.
Step 2. Guide your mouse over the icons
Step 3. Right click on the icon representing the application you wish to close.
Step 4. Click “Close”.
Have you ran The HP Support Assistant to assist with HP updates and resolving issues?
Have you tried Using Automated Troubleshooting (Windows 8) to guide you to solutions?
For the headphones. when you have them connected go to control panel/hardware and sound/sound and configure the headphones.
Here is a link to No Sound from Speakers (Windows 8 that you may also find useful. This document address a Microsoft update issue that can cause intermittent audio.
Please let me know the outcome.
Sparkles1
I work on behalf of HP
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

15-r0293wm looses audio

laptop looses audio. says no audio device detected. if i pull the battery hold the power button down for 30 seconds and start back up i have audio but if i close the laptop i hear a ping then i open it back up i have no audio no audio devices no nothing anywhere when it come to sound. please help.

Hello @headquarters83 ,
Welcome to the HP Forums!
I understand the audio does not work on your notebook unless you perform a hard reset. The notebook model you've referenced doesn't exist. Can you confirm if you have the 15-r029wm or the 15-r030wm please?
It sounds like there may be a connection issue with the speakers. Does the same issue persists with headphones?
Also, does it only happen when closing the lid or putting the notebook to sleep?
If it only happens with the speakers it would rule out the soundcard or operating system and means the speakers need to be reseated or replaced. If the issue persists with headphones it could be an issue with the soundcard or Windows.
Make sure your soundcard is up to date. You can download them at the HP - Drivers & Downloads webpage. You will need the exact model or product number to use this page and the operating system you're using. For information on finding your product and model numbers click here: How Do I Find My Model Number or Product Number? To see which version of Windows you are using click here: Which Windows operating system am I running?
I look forward to your reply!
Please click the "Kudos, Thumbs Up" at the bottom of this post if you want to say "Thanks" for helping!
Please click "Accept as Solution" if you feel my post solved your issue, it will help others find the solution.
The Great Deku Tree
I work on behalf of HP.

Premiere Elements 11 - No audio on playback using MP4 or MOV video files

Hello,
I've recently started using Premiere Elements for a project I'm working on and I'm learning as I go.
When I'm adding a video that plays audio in another program to Premiere, the audio won't play.
I've checked the audio and audio hardware settings and they both seem fine. The mixer is not muted and when I publish the file, there is still no audio.
Any help or suggestions are appreciated.
Thanks,
Dale

DovSolomon
I am assuming that you are working with Photoshop Elements 12 and Premiere Elements 12. On what computer operating system are they running?
Can you open your .avi file in the Elements Organizer 12 and playback the file there and hear audio in the playback?
We have just helped a Premiere Elements user resolve a no sound with .avi file in another thread. Her answer was to update Premiere Elements 12 to 12.1 (See opened project Help Menu/Update.) Why is there no sound on avi files?
The details are in the link cited in my conversions with the user Vickie.
The full video and audio properties of the problem files are needed to evaluate situation such as you describe. In the case of the other user, she was not able to give us anything beyond .avi file. But, fortuately that 12.0 to 12.1 suggestion came to the rescue nonetheless. Bottom line is that, if the 12.0 to 12.1 Update does not resolve your issue, then we will need to go "by the book" and gather file properties, project settings, and the like to try to target the cause of your audio issue. Have you added to this project any narration clips from the program's Narration Tool?
If you create a new project, can you hear the audio from this .avi file in it? Is the problem confined to one .avi file or to any of these .avi files that you import into new or pre-existing projects. Can you hear the audio from non .avi files?
Looking forward to your follow up.
Thanks.
ATR

Premiere elements 12 - no audio

Longtime Photoshop Elements and Premiere user... now on v12. Premiere seems to work fine until I just realized there is no audio...
I can't hear audio in the preview playback
there is no audio track at the bottom of the screen
when I write out MP4 files, no audio is present.
Any ideas? O/S is Windows 8.1

Hi A.T.
Here are responses to you questions...
Did you update it yet from 12 to 12.1 via the opened project's Help Menu/Update? YES
You say that you are a longtime Photoshop Elements and Premiere Elements user. What was the most recent version of these programs that you worked with and on what computer operating system immediately before going to version 12 on Windows 8.1 64 bit? I've used 3 or 4 prior releases. I just upgraded from v9 => v12. v9 was running on Win7; v12.1 is running on Win8.1 (64-bit)
Are you working in the Expert or Quick workspace of Premiere Elements 12? Primarily Quick, but I use Expert when I need to manipulate sound
Because of the longtime in your description of your programs usage, I hesitate to ask, but I will anyway so as not to take anything for granted.
a. Are you working Run As Administrator as well as from User Account with Administrative Privileges? I am the only user of the machine, so my user account and Admin are one in the same.
b. Do you have the latest verison of QuickTime installed on your computer? Yes
c. What are you or the project setting as the project preset to match the properties of the source media?
d. What are the properties of the source media?
e. What are the details of your export to a .mp4 file?
Have you gone through the drill of checking the ASIO settings in preferences? Yes Can we assume that the no audio is only in Premiere Elements 12 on Windows 8.1 64 bit? Correct
Are the Volume settings (Adjust Tab/Adjustments Palette/Volume Panel) as well as audio clip rubberband) OK? Not sure...
Could you post a screenshot of your workspace where you say that there is no audio track? The audio track is physically present in the input sample, is just not audible. When I write out a MP4, there is no audio track present.
Have you attempted to delete the Adobe Premiere Elements Prefs file and/or the 12.0 Folder in which it exists? No... Nof familiar with doing that.

Slideshow Elements 9: Lose audio when creating a .pdf file from the slideshow

I created the slideshow in Elements 9. Works great. Created the .pdf and I lose the audio. I'm trying to send the slideshow via email so it can't be too huge, so I didn't consider the .wmv. In troubleshooting it mentioned removing the artwork as one potential issue and didn't get into detail as to the other problems could be. So I removed the artwork in Itunes from the .mp3. I converted from .mp3 to .wav to see if that made a difference. Neither helped. I was able to create the .pdf of a slideshow with audio in Elements 7. What do I do to make it work?
Trying to get this figured out to send the slideshow for Christmas so any help/suggestions are appreciated...13 days to go

Sorry for the late reply. Have you been able to send the file?
However, i created a slideshow with a mp3 file and when i output the same into pdf format, it just played fine with the music i applied while creating.
Can you mention the number and size of the files that you used to create the slideshow.
Just to add, you can also create online albums with various templates like christmas and many more and can share them with friends.

Loosing audio when printing to video

I'm working with FCE HD 3.0. I use a Powermac G5-2x1.8. Memory: 3 GB.
Systemdrive: 150 GB.
Internal scratchdrive: 280 GB.
System: Mac OSX 10.3.9. My camera is a Sony HDR-HC3.
My scratchdisk is filled with 188 GB.
I edited a 40 min. movie. When I play the timeline everything is fine.
When I print to tape I lose some parts of teh musictracks (track 5 and 6), Sometimes I even loose little parts of the clipsound (track 1 and 2).
Befor I print to video I render video and audio, use 'mixdown' and refresh videodevice.
How to get a good result?
G5-2x1.8 Mac OS X (10.3.9)

Hi(Bonjour)!
If there is a song bought on iTune Music Store, you can't use this track.
Did you render an audio mixdown before export ?
Try a test version with just one minute of movie. (set in and out point in timeline and do the print to tape operation).
Try a print to tape from a cold start mac.
Drag your playhead around your sequence before printing (it's seem that this process load the cahe memory, at least in my own experience)
If the problem is still there, you can also do an audio track mix quicktime conversion export (aiff 16 bit) from your sequence, import it into a new sequence, open your previous edited one in editor (option clik), do uncheck audio A1 and A2 target, and drag the video content on V1 in the new sequence. Drag your exported audio on A1 A2.
Do a check for the synch of your movie.
Do not forget to do an audio mixdown before print to tape.
Does your hard drive is fragmented or full at more than 80% level?
Michel Boissonneault

Premier Elements 11 Output Audio?

I just upgraded to Version 11.
What is the highest level of audio output does it support? The project starting option selections imply it supports 5.1 surround sound.
Is this true or does the sound get collapsed to two channels upon output?
Premier Elements 11, running under Windows 7

Steve is correct.
PrE can ingest DD 5.1 SS Audio, but can only output to 2-channel (Stereo). There will be a mix-down.
Even Premiere Pro has that limitation, with one difference. In PrPro, there is an optional (~ US $350) plug-in from Minnetonka Audio/SurCode, that WILL Transcode the output to DD 5.1 SS via a DD AC3 file. That works very well, and most of my Projects have a DD 5.1 SS Master, then I Transcode to the DD AC3, for use on my DVD-Videos and BD's. I also use the Minnetonka Audio DTS Encoder, when I want DTS, along with DD 5.1 SS, but as DTS is a "supplemental" Audio Stream, I must use either Stereo, or DD 5.1 SS as the "primary" Audio Stream, then allow the user to switch to DTS, if desired.
Good luck,
Hunt

Premiere Elements 11 AVI Audio Issue

Hey there,
I'm fairly new to this software and am playing around in it to get a feel so bear with me if I'm completely overlooking the source of my problem.
When I import my video to the editor, about an 8 minute .avi clip, the video plays at regular speed but the audio sounds like it's slowed immensly. (A low growl, can't tell if it's only bass or the audio slowed to 400% about.) I've tried speeding up the clip (audio included) and it just becomes a faster version of the slow growl audio. The original video plays fine in the clip organizer and in windows media. I've tried saving, rendering, etc. but it doesn't help. Non .avi clips seem to work fine, it's just the one's from my screen recorder (which may be the issue) that 'brake.' I hope someone understands what my problem is, any misunderstandings, feel free to ask.
Thanks for your time, cheers.
-Karsten

Some reading that may help... and adding to the questions that have been asked
Read Bill Hunt on a file type as WRAPPER http://forums.adobe.com/thread/440037
What is a CODEC... a Primer http://forums.adobe.com/thread/546811
What CODEC is INSIDE that file? http://forums.adobe.com/thread/440037
Report back with the codec details of your file, use the programs below... A screen
shot works well to SHOW people what you are doing
http://forums.adobe.com/thread/592070?tstart=30
For PC http://mediainfo.sourceforge.net/en or http://www.headbands.com/gspot/
And, since you are new to PreEl, some instruction links
Online User Guide http://help.adobe.com/en_US/premiereelements/using/index.html
-Page to download current PDF http://helpx.adobe.com/premiere-elements.html
Importing Video http://forums.adobe.com/thread/1065281
-and project settings http://forums.adobe.com/thread/1112086
Saving & Sharing http://forums.adobe.com/thread/1137128
-Sharing to DVD or BluRay http://forums.adobe.com/thread/1137645
-Sharing for Movies http://forums.adobe.com/thread/1051093
-Sharing for Computer http://forums.adobe.com/thread/1058237
Steve's Basic Training Tutorials... steps are the same for several versions
-start at http://forums.adobe.com/thread/537685
-and http://tv.adobe.com/search/?q=Premiere+Elements
-be sure to click More Results at the bottom of the "tv" page
-v11 http://www.amazon.com/Muvipix-Guide-Premiere-Elements-version/dp/1479311200/
-All http://www.amazon.com/Tricks-Adobe-Premiere-Elements-Muvipix-com/dp/1451529724/
-and http://forums.adobe.com/thread/498626
-and http://prodesigntools.com/four-hours-free-video-tutorials-new-photoshop-elements-9-pse9.ht ml
-and http://prodesigntools.com/five-hours-free-tutorials-photoshop-and-premiere-elements-7-and- 8.html
FAQ http://forums.adobe.com/community/premiere_elements/premiere_elements_faq
TIPS http://forums.adobe.com/community/premiere_elements/premiere_elements_tips
Another help site http://muvipix.com/ or http://muvipix.com/phpBB3/

HELP!---Quicktime Export Loosing Audio

Thanks for reading this.
I have a quicktime that I downloaded. It's called Batman Dead End. Perhaps you've seen it. Well I saved it from the site and now want to bring it into after effects so that I can crop out the black bars, so I can save it as an MPEG4 file and copy it to my PSP.
My problem is when I try to import into after effects, I get an error. AE doesn't like the compression codec or something. However this isn't my Quicktime Problem...
My problem is that I can't export the Quicktime file using QTP 7.0.2, with AUDIO. Video is not a problem. I tried many different codecs, but I am never presented with the option to export my audio. When I save the file in whatever codec, I loose the audio.
These are the codecs I've tried:
MPG4
MPG4 (ISMA)
MPG4 H.264
QUICKTIME MOVIE
AVI
Here's one thing... I tried DV. It gave me the audio option and the video exported nicely out as a .DV file. However I am sure I won't always have such nice big video to export without it looking like crap. If I am downloading a movie trailer (as I like to do) then I will have a problem saving those files as .DV.
Can you guys & gals help?

What's the format of the original clip? If it's MPEG-1 or MPEG-2, you've run up against a limitation WRT QT & muxed audio tracks in those formats.
You'll need to use MPEG Streamclip to demux/transcode into another format.
(-:

Elements 8 - loosing audio

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