Elements 8 uninstall fails
After installing elements 12, I tried to uninstall elements 8. I deactivated the serial number per the instructions in the uninstall wizard, but the uninstall keeps failing with error 1316: "Network error while attempting to read C:\Windows\Installer Adobe Photoshop Elements 8.0 msi".
This seems to work, except that Elements 8 still appears in the Control Panel - Programs and Features as an installed application. If I try to uninstall it tells me it can't uninstall because it isn't installed! More of an annoyance than a problem.
Is there another registry entry that keeps the program listed even though it is actually uninstalled?
I noticed that in the HKLM\software\Microsoft\Windows\CurrentVersion\Installer\Folders although I couldn't find the key listed in guide, there were a lot of other entries related to elements 8.
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Installation of Photoshop Elements 12 fails on Win 8.1, 64bit
Hello.
The Installation of Photoshop Elements 12 fails on Win 8.1, 64bit.
Clost to the end of the installation I get the message: There is an error at the installation of the "shared used technologies" (translation) and the uninstaller starts automatically.
System: Asus A7v5 Laptop, Win 8.1, 64 bit, German, 8 GB RAM
I tried it 3 times. Also after fresh restart.
The first time even the un-installer routine failed and left me with a system on which it was neither possible to run the installer again - un-installer started automatically - nor to un-install the product.
The failure log does not show any error. (Log below)
Any help would be appreciated.
Thanks,
Jörg
02/08/14 11:47:12:824 | [INFO] | | OOBE | DE | | | | 7824 | *=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
02/08/14 11:47:12:824 | [INFO] | | OOBE | DE | | | | 7824 | Visit http://www.adobe.com/go/loganalyzer/ for more information
02/08/14 11:47:12:824 | [INFO] | | OOBE | DE | | | | 7824 | *=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
02/08/14 11:47:12:824 | [INFO] | | OOBE | DE | | | | 7824 | *=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
02/08/14 11:47:12:824 | [INFO] | | OOBE | DE | | | | 7824 | START - Installer Session
02/08/14 11:47:12:824 | [INFO] | | OOBE | DE | | | | 7824 | *=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
02/08/14 11:47:12:824 | [INFO] | | OOBE | DE | | | | 7824 | RIBS version: 7.0.0.108
02/08/14 11:47:12:824 | [INFO] | | OOBE | DE | | | | 7824 | Win OS version: 6.2.0.0 64 bit Type: 1
02/08/14 11:47:12:824 | [INFO] | | OOBE | DE | | | | 7824 | ::START TIMER:: [Total Timer]
02/08/14 11:47:12:825 | [INFO] | | OOBE | DE | | | | 7824 | CHECK: Single instance running
02/08/14 11:47:12:825 | [INFO] | | OOBE | DE | | | | 7824 | CHECK : Credentials
02/08/14 11:47:12:825 | [INFO] | | OOBE | DE | | | | 7824 | Load Deployment File
02/08/14 11:47:12:825 | [INFO] | | OOBE | DE | | | | 7824 | CHECK : Another Native OS installer already running
02/08/14 11:47:12:825 | [INFO] | | OOBE | DE | | | | 7824 | Create Required Folders
02/08/14 11:47:12:825 | [INFO] | | OOBE | DE | | | | 7824 | Assuming install mode
02/08/14 11:47:12:825 | [INFO] | | OOBE | DE | | | | 7824 | Looking up install source path
02/08/14 11:47:12:825 | [INFO] | | OOBE | DE | | | | 7824 | Sync Media DB ...
02/08/14 11:47:12:825 | [INFO] | | OOBE | DE | | | | 7824 | ::START TIMER:: [Sync Media DB]
02/08/14 11:47:12:825 | [INFO] | | OOBE | DE | | | | 7824 | Pre check media db sync
02/08/14 11:47:12:825 | [INFO] | | OOBE | DE | | | | 7824 | End of Pre check media db sync. Exit code: 0
02/08/14 11:47:12:825 | [INFO] | | OOBE | DE | | | | 7824 | :: END TIMER :: [Sync Media DB] took 174.577 milliseconds (0.174577 seconds) DTR = 1260.19 KBPS (1.23065 MBPS)
02/08/14 11:47:12:825 | [INFO] | | OOBE | DE | | | | 7824 | Ready to initialize session to start with ...
02/08/14 11:47:12:825 | [INFO] | | OOBE | DE | | | | 7824 | ::START TIMER:: [CreatePayloadSession]
02/08/14 11:47:12:825 | [INFO] | | OOBE | DE | | | | 7824 | -------------------- BEGIN - Updating Media Sources - BEGIN --------------------
02/08/14 11:47:12:825 | [INFO] | | OOBE | DE | | | | 7824 | Updated source path: E:\Adobe Photoshop Elements 12\ElementsSTIInstaller
02/08/14 11:47:12:825 | [INFO] | | OOBE | DE | | | | 7824 | Updating media info for: {11F9A376-342F-4297-82DA-1F6EA8ED4B6B}
02/08/14 11:47:12:826 | [INFO] | | OOBE | DE | | | | 7824 | Type: 1, Volume Order: 1, Media Name: PSE 12
Path: E:\Adobe Photoshop Elements 12\ElementsSTIInstaller\payloads\PSE12STIInstaller\Install.db
02/08/14 11:47:12:826 | [INFO] | | OOBE | DE | | | | 7824 | Updating media info for: {48808D2E-1636-4A97-8E3C-477ED8351707}
02/08/14 11:47:12:827 | [INFO] | | OOBE | DE | | | | 7824 | Type: 1, Volume Order: 1, Media Name: PSE 12
Path: E:\Adobe Photoshop Elements 12\ElementsSTIInstaller\payloads\ElementsCameraRaw8.0All-x64\Install.db
02/08/14 11:47:12:827 | [INFO] | | OOBE | DE | | | | 7824 | Updating media info for: {56DCC6F4-322E-42DA-A5DA-26BAD28C1E10}
02/08/14 11:47:12:828 | [INFO] | | OOBE | DE | | | | 7824 | Type: 1, Volume Order: 1, Media Name: PSE 12
Path: E:\Adobe Photoshop Elements 12\ElementsSTIInstaller\payloads\AdobeCameraRawProfile8.0All\Install.db
02/08/14 11:47:12:828 | [INFO] | | OOBE | DE | | | | 7824 | Updating media info for: {ACAC4D47-D696-4C5E-8A6E-5D3789865D19}
02/08/14 11:47:12:829 | [INFO] | | OOBE | DE | | | | 7824 | Type: 1, Volume Order: 1, Media Name: PSE 12
Path: E:\Adobe Photoshop Elements 12\ElementsSTIInstaller\payloads\ElementsCameraRaw8.0All\Install.db
02/08/14 11:47:12:829 | [INFO] | | OOBE | DE | | | | 7824 | -------------------- END - Updating Media Sources - END --------------------
02/08/14 11:47:12:838 | [INFO] | | OOBE | DE | | | | 7824 | Supported RIBS version range: [0.0.0.0,7.0.0.108]
02/08/14 11:47:12:838 | [INFO] | | OOBE | DE | | | | 7824 | ----------------- CreatePayloadSession: machine is x64 ---------------
02/08/14 11:47:12:844 | [INFO] | | OOBE | DE | | | | 7824 | ______ Verify Dependency Subscribers ______
02/08/14 11:47:12:844 | [INFO] | | OOBE | DE | | | | 7824 | BEGIN Operation order for all session payloads: mediaGroup (requires,satisfies)
02/08/14 11:47:12:844 | [INFO] | | OOBE | DE | | | | 7824 | Camera Profiles Installer 8.0.0.0 {56DCC6F4-322E-42DA-A5DA-26BAD28C1E10}: 1 (0,2)
02/08/14 11:47:12:844 | [INFO] | | OOBE | DE | | | | 7824 | Photoshop Camera Raw for Elements 12 8.0.0.0 {ACAC4D47-D696-4C5E-8A6E-5D3789865D19}: 2 (1,1)
02/08/14 11:47:12:844 | [INFO] | | OOBE | DE | | | | 7824 | Photoshop Camera Raw for Elements 12 (64 bit) 8.0.0.0 {48808D2E-1636-4A97-8E3C-477ED8351707}: 2 (1,1)
02/08/14 11:47:12:844 | [INFO] | | OOBE | DE | | | | 7824 | PSE12 STI Installer 12.0.0.0 {11F9A376-342F-4297-82DA-1F6EA8ED4B6B}: 3 (2,0)
02/08/14 11:47:12:844 | [INFO] | | OOBE | DE | | | | 7824 | END Operation order for all session payloads: mediaGroup (requires,satisfies)
02/08/14 11:47:12:845 | [INFO] | | OOBE | DE | | | | 7824 | Ignoring deployment input for the INSTALLDIR: marked as fixed
02/08/14 11:47:12:845 | [INFO] | | OOBE | DE | | | | 7824 | Setting property "deploymentFile" to: E:\Adobe Photoshop Elements 12\ElementsSTIInstaller\deploy\PSE12STIInstaller.install.xml
02/08/14 11:47:12:845 | [INFO] | | OOBE | DE | | | | 7824 | Setting property "installSourcePath" to: E:\Adobe Photoshop Elements 12\ElementsSTIInstaller
02/08/14 11:47:12:845 | [INFO] | | OOBE | DE | | | | 7824 | Setting property "mode" to: silent
02/08/14 11:47:12:845 | [INFO] | | OOBE | DE | | | | 7824 | Overwrite property "INSTALLDIR" to: C:\Program Files\Common Files\Adobe\PSE12STIInstaller
02/08/14 11:47:12:845 | [INFO] | | OOBE | DE | | | | 7824 | Overwrite property "mode" to: silent
02/08/14 11:47:12:845 | [INFO] | | OOBE | DE | | | | 7824 | Found payload actions:
02/08/14 11:47:12:845 | [INFO] | | OOBE | DE | | | | 7824 | Deciding what installer mode to use...
02/08/14 11:47:12:849 | [INFO] | | OOBE | DE | | | | 7824 | BEGIN Setting requested payload actions
02/08/14 11:47:12:850 | [INFO] | | OOBE | DE | | | | 7824 | Value returned on lookup of payload: Camera Profiles Installer 8.0.0.0 {56DCC6F4-322E-42DA-A5DA-26BAD28C1E10} is: false
02/08/14 11:47:12:850 | [INFO] | | OOBE | DE | | | | 7824 | Action string for Camera Profiles Installer 8.0.0.0 {56DCC6F4-322E-42DA-A5DA-26BAD28C1E10} is none
02/08/14 11:47:12:850 | [INFO] | | OOBE | DE | | | | 7824 | Value returned on lookup of payload: Photoshop Camera Raw for Elements 12 8.0.0.0 {ACAC4D47-D696-4C5E-8A6E-5D3789865D19} is: false
02/08/14 11:47:12:850 | [INFO] | | OOBE | DE | | | | 7824 | Action string for Photoshop Camera Raw for Elements 12 8.0.0.0 {ACAC4D47-D696-4C5E-8A6E-5D3789865D19} is none
02/08/14 11:47:12:850 | [INFO] | | OOBE | DE | | | | 7824 | Value returned on lookup of payload: Photoshop Camera Raw for Elements 12 (64 bit) 8.0.0.0 {48808D2E-1636-4A97-8E3C-477ED8351707} is: false
02/08/14 11:47:12:850 | [INFO] | | OOBE | DE | | | | 7824 | Action string for Photoshop Camera Raw for Elements 12 (64 bit) 8.0.0.0 {48808D2E-1636-4A97-8E3C-477ED8351707} is none
02/08/14 11:47:12:850 | [INFO] | | OOBE | DE | | | | 7824 | Value returned on lookup of payload: PSE12 STI Installer 12.0.0.0 {11F9A376-342F-4297-82DA-1F6EA8ED4B6B} is: false
02/08/14 11:47:12:850 | [INFO] | | OOBE | DE | | | | 7824 | Action string for PSE12 STI Installer 12.0.0.0 {11F9A376-342F-4297-82DA-1F6EA8ED4B6B} is install
02/08/14 11:47:12:851 | [INFO] | | OOBE | DE | | | | 7824 | END Setting requested payload actions
02/08/14 11:47:12:860 | [INFO] | | OOBE | DE | | | | 7824 | Collected advanced path check information for INSTALLDIR
02/08/14 11:47:12:860 | [INFO] | | OOBE | DE | | | | 7824 | INSTALLDIR is a well-formed path
02/08/14 11:47:12:860 | [INFO] | | OOBE | DE | | | | 7824 | INSTALLDIR is not the root path
02/08/14 11:47:12:860 | [INFO] | | OOBE | DE | | | | 7824 | INSTALLDIR is on a local volume
02/08/14 11:47:12:860 | [INFO] | | OOBE | DE | | | | 7824 | INSTALLDIR is on a writable volume
02/08/14 11:47:12:860 | [INFO] | | OOBE | DE | | | | 7824 | INSTALLDIR is not on a case sensitive volume
02/08/14 11:47:12:860 | [INFO] | | OOBE | DE | | | | 7824 | INSTALLDIR passed path basic path validation: C:\Program Files (x86)\Common Files\Adobe\PSE12STIInstaller
02/08/14 11:47:15:403 | [INFO] | | OOBE | DE | | | | 7824 | BEGIN InstallOperationsQueue Unordered operations
02/08/14 11:47:15:403 | [INFO] | | OOBE | DE | | | | 7824 | PSE12 STI Installer 12.0.0.0 {11F9A376-342F-4297-82DA-1F6EA8ED4B6B}: with operation install
02/08/14 11:47:15:403 | [INFO] | | OOBE | DE | | | | 7824 | Photoshop Camera Raw for Elements 12 (64 bit) 8.0.0.0 {48808D2E-1636-4A97-8E3C-477ED8351707}: with operation install
02/08/14 11:47:15:403 | [INFO] | | OOBE | DE | | | | 7824 | Camera Profiles Installer 8.0.0.0 {56DCC6F4-322E-42DA-A5DA-26BAD28C1E10}: with operation install
02/08/14 11:47:15:403 | [INFO] | | OOBE | DE | | | | 7824 | Photoshop Camera Raw for Elements 12 8.0.0.0 {ACAC4D47-D696-4C5E-8A6E-5D3789865D19}: with operation install
02/08/14 11:47:15:403 | [INFO] | | OOBE | DE | | | | 7824 | END InstallOperationsQueue Unordered operations
02/08/14 11:47:15:403 | [INFO] | | OOBE | DE | | | | 7824 | BEGIN InstallOperationsQueue Ordered operations
02/08/14 11:47:15:404 | [INFO] | | OOBE | DE | | | | 7824 | Camera Profiles Installer 8.0.0.0 {56DCC6F4-322E-42DA-A5DA-26BAD28C1E10}: with operation install
02/08/14 11:47:15:404 | [INFO] | | OOBE | DE | | | | 7824 | Photoshop Camera Raw for Elements 12 8.0.0.0 {ACAC4D47-D696-4C5E-8A6E-5D3789865D19}: with operation install
02/08/14 11:47:15:404 | [INFO] | | OOBE | DE | | | | 7824 | Photoshop Camera Raw for Elements 12 (64 bit) 8.0.0.0 {48808D2E-1636-4A97-8E3C-477ED8351707}: with operation install
02/08/14 11:47:15:404 | [INFO] | | OOBE | DE | | | | 7824 | PSE12 STI Installer 12.0.0.0 {11F9A376-342F-4297-82DA-1F6EA8ED4B6B}: with operation install
02/08/14 11:47:15:404 | [INFO] | | OOBE | DE | | | | 7824 | END InstallOperationsQueue Ordered operations
02/08/14 11:47:15:586 | [INFO] | | OOBE | DE | | | | 7824 | Payloads passed preflight validation.
02/08/14 11:47:15:590 | [INFO] | | OOBE | DE | | | | 7824 | Call PreSession Custom Hook
02/08/14 11:47:15:590 | [INFO] | | OOBE | DE | | | | 7824 | BEGIN InstallOperationsQueue Unordered operations
02/08/14 11:47:15:590 | [INFO] | | OOBE | DE | | | | 7824 | PSE12 STI Installer 12.0.0.0 {11F9A376-342F-4297-82DA-1F6EA8ED4B6B}: with operation install
02/08/14 11:47:15:590 | [INFO] | | OOBE | DE | | | | 7824 | Photoshop Camera Raw for Elements 12 (64 bit) 8.0.0.0 {48808D2E-1636-4A97-8E3C-477ED8351707}: with operation install
02/08/14 11:47:15:590 | [INFO] | | OOBE | DE | | | | 7824 | Camera Profiles Installer 8.0.0.0 {56DCC6F4-322E-42DA-A5DA-26BAD28C1E10}: with operation install
02/08/14 11:47:15:590 | [INFO] | | OOBE | DE | | | | 7824 | Photoshop Camera Raw for Elements 12 8.0.0.0 {ACAC4D47-D696-4C5E-8A6E-5D3789865D19}: with operation install
02/08/14 11:47:15:590 | [INFO] | | OOBE | DE | | | | 7824 | END InstallOperationsQueue Unordered operations
02/08/14 11:47:15:590 | [INFO] | | OOBE | DE | | | | 7824 | BEGIN InstallOperationsQueue Ordered operations
02/08/14 11:47:15:590 | [INFO] | | OOBE | DE | | | | 7824 | Camera Profiles Installer 8.0.0.0 {56DCC6F4-322E-42DA-A5DA-26BAD28C1E10}: with operation install
02/08/14 11:47:15:590 | [INFO] | | OOBE | DE | | | | 7824 | Photoshop Camera Raw for Elements 12 8.0.0.0 {ACAC4D47-D696-4C5E-8A6E-5D3789865D19}: with operation install
02/08/14 11:47:15:590 | [INFO] | | OOBE | DE | | | | 7824 | Photoshop Camera Raw for Elements 12 (64 bit) 8.0.0.0 {48808D2E-1636-4A97-8E3C-477ED8351707}: with operation install
02/08/14 11:47:15:590 | [INFO] | | OOBE | DE | | | | 7824 | PSE12 STI Installer 12.0.0.0 {11F9A376-342F-4297-82DA-1F6EA8ED4B6B}: with operation install
02/08/14 11:47:15:590 | [INFO] | | OOBE | DE | | | | 7824 | END InstallOperationsQueue Ordered operations
02/08/14 11:47:16:280 | [INFO] | | OOBE | DE | | | | 7824 | Calling the custom action code for pre-install for payload Camera Profiles Installer 8.0.0.0 {56DCC6F4-322E-42DA-A5DA-26BAD28C1E10}
02/08/14 11:47:16:281 | [INFO] | | OOBE | DE | | | | 7824 | ::START TIMER:: [Payload Operation :{56DCC6F4-322E-42DA-A5DA-26BAD28C1E10}]
02/08/14 11:47:16:288 | [INFO] | | OOBE | DE | | | | 6852 | *=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
02/08/14 11:47:16:288 | [INFO] | | OOBE | DE | | | | 6852 | Installer Operation: PayloadInstaller
02/08/14 11:47:16:288 | [INFO] | | OOBE | DE | | | | 6852 | *=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
02/08/14 11:47:16:288 | [INFO] | | OOBE | DE | | | | 6852 | Request to install payload
02/08/14 11:47:16:292 | [INFO] | | OOBE | DE | | | | 6852 | Payload Camera Profiles Installer 8.0.0.0 {56DCC6F4-322E-42DA-A5DA-26BAD28C1E10}: Calling ARKEngine from path C:\Program Files (x86)\Common Files\Adobe\OOBE\PDApp\DECore\DE6\resources
02/08/14 11:47:39:210 | [INFO] | | OOBE | DE | | | | 6852 | Extracting assets complete. Number assets: 1
02/08/14 11:47:39:211 | [INFO] | | OOBE | DE | | | | 6852 | Beginning installation for payload at E:\Adobe Photoshop Elements 12\ElementsSTIInstaller\payloads\AdobeCameraRawProfile8.0All\Install.db
02/08/14 11:47:43:317 | [INFO] | | OOBE | DE | | | | 6852 | Completing installation for payload at E:\Adobe Photoshop Elements 12\ElementsSTIInstaller\payloads\AdobeCameraRawProfile8.0All\Install.db
02/08/14 11:47:43:576 | [INFO] | | OOBE | DE | | | | 6852 | UninstallDBPath=C:\Program Files (x86)\Common Files\Adobe\Installers\uninstall\{56DCC6F4-322E-42DA-A5DA-26BAD28C1E10}.db
02/08/14 11:47:43:991 | [INFO] | | OOBE | DE | | | | 7824 | *=*=*=*=*=*=*=*=*=*=*=*=*=*=*=* Operation complete. Setting status: 0 =*=*=*=*=*=*=*=*=*=*=*=*=*
02/08/14 11:47:43:991 | [INFO] | | OOBE | DE | | | | 7824 | :: END TIMER :: [Payload Operation :{56DCC6F4-322E-42DA-A5DA-26BAD28C1E10}] took 27710.6 milliseconds (27.7106 seconds) DTR = 12634.5 KBPS (12.3383 MBPS)
02/08/14 11:47:44:484 | [INFO] | | OOBE | DE | | | | 7824 | Updating driver data - Action: Add driver entry
02/08/14 11:47:44:485 | [INFO] | | OOBE | DE | | | | 7824 | Updating driver data successful. Driver entry was added. ARP estimated size 0KB
02/08/14 11:47:44:887 | [INFO] | | OOBE | DE | | | | 7824 | User specified overrideFile:
02/08/14 11:47:45:011 | [INFO] | | OOBE | DE | | | | 7824 | Successfully updated the csu inventory for Camera Profiles Installer 8.0.0.0 {56DCC6F4-322E-42DA-A5DA-26BAD28C1E10} return values 0:0
02/08/14 11:47:45:011 | [INFO] | | OOBE | DE | | | | 7824 | Calling the custom action code for post-install for payload Camera Profiles Installer 8.0.0.0 {56DCC6F4-322E-42DA-A5DA-26BAD28C1E10}
02/08/14 11:47:45:720 | [INFO] | | OOBE | DE | | | | 7824 | Calling the custom action code for pre-install for payload Photoshop Camera Raw for Elements 12 8.0.0.0 {ACAC4D47-D696-4C5E-8A6E-5D3789865D19}
02/08/14 11:47:45:721 | [INFO] | | OOBE | DE | | | | 7824 | ::START TIMER:: [Payload Operation :{ACAC4D47-D696-4C5E-8A6E-5D3789865D19}]
02/08/14 11:47:45:725 | [INFO] | | OOBE | DE | | | | 7856 | *=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
02/08/14 11:47:45:725 | [INFO] | | OOBE | DE | | | | 7856 | Installer Operation: PayloadInstaller
02/08/14 11:47:45:725 | [INFO] | | OOBE | DE | | | | 7856 | *=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
02/08/14 11:47:45:725 | [INFO] | | OOBE | DE | | | | 7856 | Request to install payload
02/08/14 11:47:45:728 | [INFO] | | OOBE | DE | | | | 7856 | Payload Photoshop Camera Raw for Elements 12 8.0.0.0 {ACAC4D47-D696-4C5E-8A6E-5D3789865D19}: Calling ARKEngine from path C:\Program Files (x86)\Common Files\Adobe\OOBE\PDApp\DECore\DE6\resources
02/08/14 11:47:47:614 | [INFO] | | OOBE | DE | | | | 7856 | Extracting assets complete. Number assets: 1
02/08/14 11:47:47:615 | [INFO] | | OOBE | DE | | | | 7856 | Beginning installation for payload at E:\Adobe Photoshop Elements 12\ElementsSTIInstaller\payloads\ElementsCameraRaw8.0All\Install.db
02/08/14 11:47:47:641 | [INFO] | | OOBE | DE | | | | 7856 | Completing installation for payload at E:\Adobe Photoshop Elements 12\ElementsSTIInstaller\payloads\ElementsCameraRaw8.0All\Install.db
02/08/14 11:47:48:546 | [INFO] | | OOBE | DE | | | | 7856 | UninstallDBPath=C:\Program Files (x86)\Common Files\Adobe\Installers\uninstall\{ACAC4D47-D696-4C5E-8A6E-5D3789865D19}.db
02/08/14 11:47:49:042 | [INFO] | | OOBE | DE | | | | 7824 | *=*=*=*=*=*=*=*=*=*=*=*=*=*=*=* Operation complete. Setting status: 0 =*=*=*=*=*=*=*=*=*=*=*=*=*
02/08/14 11:47:49:042 | [INFO] | | OOBE | DE | | | | 7824 | :: END TIMER :: [Payload Operation :{ACAC4D47-D696-4C5E-8A6E-5D3789865D19}] took 3320.18 milliseconds (3.32018 seconds) DTR = 7658.62 KBPS (7.47912 MBPS)
02/08/14 11:47:50:147 | [INFO] | | OOBE | DE | | | | 7824 | User specified overrideFile:
02/08/14 11:47:53:357 | [INFO] | | OOBE | DE | | | | 7824 | Successfully updated the csu inventory for Photoshop Camera Raw for Elements 12 8.0.0.0 {ACAC4D47-D696-4C5E-8A6E-5D3789865D19} return values 0:0
02/08/14 11:47:53:357 | [INFO] | | OOBE | DE | | | | 7824 | Calling the custom action code for post-install for payload Photoshop Camera Raw for Elements 12 8.0.0.0 {ACAC4D47-D696-4C5E-8A6E-5D3789865D19}
02/08/14 11:47:54:046 | [INFO] | | OOBE | DE | | | | 7824 | Calling the custom action code for pre-install for payload Photoshop Camera Raw for Elements 12 (64 bit) 8.0.0.0 {48808D2E-1636-4A97-8E3C-477ED8351707}
02/08/14 11:47:54:047 | [INFO] | | OOBE | DE | | | | 7824 | ::START TIMER:: [Payload Operation :{48808D2E-1636-4A97-8E3C-477ED8351707}]
02/08/14 11:47:54:052 | [INFO] | | OOBE | DE | | | | 6744 | *=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
02/08/14 11:47:54:052 | [INFO] | | OOBE | DE | | | | 6744 | Installer Operation: PayloadInstaller
02/08/14 11:47:54:052 | [INFO] | | OOBE | DE | | | | 6744 | *=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
02/08/14 11:47:54:052 | [INFO] | | OOBE | DE | | | | 6744 | Request to install payload
02/08/14 11:47:54:060 | [INFO] | | OOBE | DE | | | | 6744 | Payload Photoshop Camera Raw for Elements 12 (64 bit) 8.0.0.0 {48808D2E-1636-4A97-8E3C-477ED8351707}: Calling ARKEngine from path C:\Program Files (x86)\Common Files\Adobe\OOBE\PDApp\DECore\DE6\resources
02/08/14 11:47:55:882 | [INFO] | | OOBE | DE | | | | 6744 | Extracting assets complete. Number assets: 1
02/08/14 11:47:55:883 | [INFO] | | OOBE | DE | | | | 6744 | Beginning installation for payload at E:\Adobe Photoshop Elements 12\ElementsSTIInstaller\payloads\ElementsCameraRaw8.0All-x64\Install.db
02/08/14 11:47:55:927 | [INFO] | | OOBE | DE | | | | 6744 | Completing installation for payload at E:\Adobe Photoshop Elements 12\ElementsSTIInstaller\payloads\ElementsCameraRaw8.0All-x64\Install.db
02/08/14 11:47:56:546 | [INFO] | | OOBE | DE | | | | 6744 | UninstallDBPath=C:\Program Files (x86)\Common Files\Adobe\Installers\uninstall\{48808D2E-1636-4A97-8E3C-477ED8351707}.db
02/08/14 11:47:56:770 | [INFO] | | OOBE | DE | | | | 7824 | *=*=*=*=*=*=*=*=*=*=*=*=*=*=*=* Operation complete. Setting status: 0 =*=*=*=*=*=*=*=*=*=*=*=*=*
02/08/14 11:47:56:770 | [INFO] | | OOBE | DE | | | | 7824 | :: END TIMER :: [Payload Operation :{48808D2E-1636-4A97-8E3C-477ED8351707}] took 2723.01 milliseconds (2.72301 seconds) DTR = 9968.39 KBPS (9.73475 MBPS)
02/08/14 11:47:57:262 | [INFO] | | OOBE | DE | | | | 7824 | User specified overrideFile:
02/08/14 11:47:57:822 | [INFO] | | OOBE | DE | | | | 7824 | Successfully updated the csu inventory for Photoshop Camera Raw for Elements 12 (64 bit) 8.0.0.0 {48808D2E-1636-4A97-8E3C-477ED8351707} return values 0:0
02/08/14 11:47:57:823 | [INFO] | | OOBE | DE | | | | 7824 | Calling the custom action code for post-install for payload Photoshop Camera Raw for Elements 12 (64 bit) 8.0.0.0 {48808D2E-1636-4A97-8E3C-477ED8351707}
02/08/14 11:47:57:906 | [INFO] | | OOBE | DE | | | | 7824 | Calling the custom action code for pre-install for payload PSE12 STI Installer 12.0.0.0 {11F9A376-342F-4297-82DA-1F6EA8ED4B6B}
02/08/14 11:47:57:906 | [INFO] | | OOBE | DE | | | | 7824 | ::START TIMER:: [Payload Operation :{11F9A376-342F-4297-82DA-1F6EA8ED4B6B}]
02/08/14 11:47:57:910 | [INFO] | | OOBE | DE | | | | 6928 | *=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
02/08/14 11:47:57:910 | [INFO] | | OOBE | DE | | | | 6928 | Installer Operation: PayloadInstaller
02/08/14 11:47:57:910 | [INFO] | | OOBE | DE | | | | 6928 | *=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
02/08/14 11:47:57:910 | [INFO] | | OOBE | DE | | | | 6928 | Request to install payload
02/08/14 11:47:57:913 | [INFO] | | OOBE | DE | | | | 6928 | Payload PSE12 STI Installer 12.0.0.0 {11F9A376-342F-4297-82DA-1F6EA8ED4B6B}: Calling ARKEngine from path C:\Program Files (x86)\Common Files\Adobe\OOBE\PDApp\DECore\DE6\resources
02/08/14 11:47:58:090 | [INFO] | | OOBE | DE | | | | 6928 | Extracting assets complete. Number assets: 1
02/08/14 11:47:58:091 | [INFO] | | OOBE | DE | | | | 6928 | Beginning installation for payload at E:\Adobe Photoshop Elements 12\ElementsSTIInstaller\payloads\PSE12STIInstaller\Install.db
02/08/14 11:47:58:093 | [INFO] | | OOBE | DE | | | | 6928 | Evaluating condition# 1(Seq 1)
02/08/14 11:47:58:093 | [INFO] | | OOBE | DE | | | | 6928 | Condition failed(Seq 1)
02/08/14 11:47:58:093 | [INFO] | | OOBE | DE | | | | 6928 | Completing installation for payload at E:\Adobe Photoshop Elements 12\ElementsSTIInstaller\payloads\PSE12STIInstaller\Install.db
02/08/14 11:47:58:474 | [INFO] | | OOBE | DE | | | | 6928 | UninstallDBPath=C:\Program Files (x86)\Common Files\Adobe\Installers\uninstall\{11F9A376-342F-4297-82DA-1F6EA8ED4B6B}.db
02/08/14 11:47:58:711 | [INFO] | | OOBE | DE | | | | 7824 | *=*=*=*=*=*=*=*=*=*=*=*=*=*=*=* Operation complete. Setting status: 0 =*=*=*=*=*=*=*=*=*=*=*=*=*
02/08/14 11:47:58:711 | [INFO] | | OOBE | DE | | | | 7824 | :: END TIMER :: [Payload Operation :{11F9A376-342F-4297-82DA-1F6EA8ED4B6B}] took 805.066 milliseconds (0.805066 seconds) DTR = 49.6854 KBPS (0.0485209 MBPS)
02/08/14 11:47:59:070 | [INFO] | | OOBE | DE | | | | 7824 | User specified overrideFile:
02/08/14 11:47:59:167 | [INFO] | | OOBE | DE | | | | 7824 | Successfully updated the csu inventory for PSE12 STI Installer 12.0.0.0 {11F9A376-342F-4297-82DA-1F6EA8ED4B6B} return values 0:0
02/08/14 11:47:59:167 | [INFO] | | OOBE | DE | | | | 7824 | Calling the custom action code for post-install for payload PSE12 STI Installer 12.0.0.0 {11F9A376-342F-4297-82DA-1F6EA8ED4B6B}
02/08/14 11:47:59:167 | [INFO] | | OOBE | DE | | | | 7824 | No operation. We're done:
02/08/14 11:47:59:169 | [INFO] | | OOBE | DE | | | | 7824 | Updating driver data - Action: Remove driver entry
02/08/14 11:47:59:171 | [INFO] | | OOBE | DE | | | | 7824 | Updating driver data successful. Driver entry was added. ARP estimated size 405150KB
02/08/14 11:48:01:356 | [INFO] | | OOBE | DE | | | | 7824 | Successfully installed 4 components:
02/08/14 11:48:01:356 | [INFO] | | OOBE | DE | | | | 7824 | - PSE12 STI Installer
02/08/14 11:48:01:356 | [INFO] | | OOBE | DE | | | | 7824 | - Photoshop Camera Raw for Elements 12 (64 bit)
02/08/14 11:48:01:356 | [INFO] | | OOBE | DE | | | | 7824 | - Camera Profiles Installer
02/08/14 11:48:01:356 | [INFO] | | OOBE | DE | | | | 7824 | - Photoshop Camera Raw for Elements 12
02/08/14 11:48:01:356 | [INFO] | | OOBE | DE | | | | 7824 | Total components repaired: 0
02/08/14 11:48:01:356 | [INFO] | | OOBE | DE | | | | 7824 | Total components removed: 0
02/08/14 11:48:01:356 | [INFO] | | OOBE | DE | | | | 7824 | Call PostSession Custom Hook
02/08/14 11:48:01:358 | [INFO] | | OOBE | DE | | | | 7824 | :: END TIMER :: [Total Timer] took 48960.3 milliseconds (48.9603 seconds) DTR = 8218.17 KBPS (8.02555 MBPS)
02/08/14 11:48:02:359 | [INFO] | | OOBE | DE | | | | 7824 | Exit Code: 0 - No error.
02/08/14 11:48:02:359 | [INFO] | | OOBE | DE | | | | 7824 | *=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
02/08/14 11:48:02:359 | [INFO] | | OOBE | DE | | | | 7824 | END - Installer Session
02/08/14 11:48:02:359 | [INFO] | | OOBE | DE | | | | 7824 | *=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
02/08/14 11:49:50:373 | [INFO] | | OOBE | DE | | | | 2052 | *=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
02/08/14 11:49:50:373 | [INFO] | | OOBE | DE | | | | 2052 | Visit http://www.adobe.com/go/loganalyzer/ for more information
02/08/14 11:49:50:373 | [INFO] | | OOBE | DE | | | | 2052 | *=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
02/08/14 11:49:50:373 | [INFO] | | OOBE | DE | | | | 2052 | *=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
02/08/14 11:49:50:373 | [INFO] | | OOBE | DE | | | | 2052 | START - Installer Session
02/08/14 11:49:50:373 | [INFO] | | OOBE | DE | | | | 2052 | *=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
02/08/14 11:49:50:373 | [INFO] | | OOBE | DE | | | | 2052 | RIBS version: 7.0.0.108
02/08/14 11:49:50:373 | [INFO] | | OOBE | DE | | | | 2052 | Win OS version: 6.2.0.0 64 bit Type: 1
02/08/14 11:49:50:373 | [INFO] | | OOBE | DE | | | | 2052 | ::START TIMER:: [Total Timer]
02/08/14 11:49:50:373 | [INFO] | | OOBE | DE | | | | 2052 | CHECK: Single instance running
02/08/14 11:49:50:373 | [INFO] | | OOBE | DE | | | | 2052 | CHECK : Credentials
02/08/14 11:49:50:373 | [INFO] | | OOBE | DE | | | | 2052 | Load Deployment File
02/08/14 11:49:50:373 | [INFO] | | OOBE | DE | | | | 2052 | CHECK : Another Native OS installer already running
02/08/14 11:49:50:373 | [INFO] | | OOBE | DE | | | | 2052 | Create Required Folders
02/08/14 11:49:50:373 | [INFO] | | OOBE | DE | | | | 2052 | Assuming uninstall mode
02/08/14 11:49:50:373 | [INFO] | | OOBE | DE | | | | 2052 | Lookup for master payload
02/08/14 11:49:50:373 | [INFO] | | OOBE | DE | | | | 2052 | Ready to initialize session to start with ...
02/08/14 11:49:50:373 | [INFO] | | OOBE | DE | | | | 2052 | ::START TIMER:: [CreatePayloadSession]
02/08/14 11:49:50:381 | [INFO] | | OOBE | DE | | | | 2052 | Supported RIBS version range: [0.0.0.0,7.0.0.108]
02/08/14 11:49:50:381 | [INFO] | | OOBE | DE | | | | 2052 | ----------------- CreatePayloadSession: machine is x64 ---------------
02/08/14 11:49:50:399 | [INFO] | | OOBE | DE | | | | 2052 | ______ Verify Dependency Subscribers ______
02/08/14 11:49:50:399 | [INFO] | | OOBE | DE | | | | 2052 | BEGIN Operation order for all session payloads: mediaGroup (requires,satisfies)
02/08/14 11:49:50:399 | [INFO] | | OOBE | DE | | | | 2052 | Camera Profiles Installer 8.0.0.0 {56DCC6F4-322E-42DA-A5DA-26BAD28C1E10}: 1 (0,2)
02/08/14 11:49:50:399 | [INFO] | | OOBE | DE | | | | 2052 | Photoshop Camera Raw for Elements 12 8.0.0.0 {ACAC4D47-D696-4C5E-8A6E-5D3789865D19}: 2 (1,1)
02/08/14 11:49:50:399 | [INFO] | | OOBE | DE | | | | 2052 | Photoshop Camera Raw for Elements 12 (64 bit) 8.0.0.0 {48808D2E-1636-4A97-8E3C-477ED8351707}: 2 (1,1)
02/08/14 11:49:50:399 | [INFO] | | OOBE | DE | | | | 2052 | PSE12 STI Installer 12.0.0.0 {11F9A376-342F-4297-82DA-1F6EA8ED4B6B}: 3 (2,0)
02/08/14 11:49:50:399 | [INFO] | | OOBE | DE | | | | 2052 | END Operation order for all session payloads: mediaGroup (requires,satisfies)
02/08/14 11:49:50:402 | [INFO] | | OOBE | DE | | | | 2052 | Ignoring deployment input for the INSTALLDIR: marked as fixed
02/08/14 11:49:50:402 | [INFO] | | OOBE | DE | | | | 2052 | Setting property "deploymentFile" to: C:\Program Files (x86)\Common Files\Adobe\PSE12STIInstaller\PSE12STIInstaller.remove.xml
02/08/14 11:49:50:402 | [INFO] | | OOBE | DE | | | | 2052 | Setting property "driverAdobeCode" to: {11F9A376-342F-4297-82DA-1F6EA8ED4B6B}
02/08/14 11:49:50:402 | [INFO] | | OOBE | DE | | | | 2052 | Setting property "mediaSignature" to: {11F9A376-342F-4297-82DA-1F6EA8ED4B6B}
02/08/14 11:49:50:402 | [INFO] | | OOBE | DE | | | | 2052 | Setting property "mode" to: silent
02/08/14 11:49:50:402 | [INFO] | | OOBE | DE | | | | 2052 | Overwrite property "INSTALLDIR" to: C:\Program Files\Common Files\Adobe\PSE12STIInstaller
02/08/14 11:49:50:402 | [INFO] | | OOBE | DE | | | | 2052 | Overwrite property "mediaSignature" to: {11F9A376-342F-4297-82DA-1F6EA8ED4B6B}
02/08/14 11:49:50:402 | [INFO] | | OOBE | DE | | | | 2052 | Overwrite property "mode" to: silent
02/08/14 11:49:50:402 | [INFO] | | OOBE | DE | | | | 2052 | Found payload actions:
02/08/14 11:49:50:402 | [INFO] | | OOBE | DE | | | | 2052 | Deciding what installer mode to use...
02/08/14 11:49:50:405 | [INFO] | | OOBE | DE | | | | 2052 | BEGIN Setting requested payload actions
02/08/14 11:49:50:406 | [INFO] | | OOBE | DE | | | | 2052 | Value returned on lookup of payload: PSE12 STI Installer 12.0.0.0 {11F9A376-342F-4297-82DA-1F6EA8ED4B6B} is: true
02/08/14 11:49:50:406 | [INFO] | | OOBE | DE | | | | 2052 | Action string for PSE12 STI Installer 12.0.0.0 {11F9A376-342F-4297-82DA-1F6EA8ED4B6B} is remove
02/08/14 11:49:50:406 | [INFO] | | OOBE | DE | | | | 2052 | Selection of payload PSE12 STI Installer 12.0.0.0 {11F9A376-342F-4297-82DA-1F6EA8ED4B6B} is forbidden by the policy. Reason: Free payload
02/08/14 11:49:50:406 | [INFO] | | OOBE | DE | | | | 2052 | Value returned on lookup of payload: Photoshop Camera Raw for Elements 12 (64 bit) 8.0.0.0 {48808D2E-1636-4A97-8E3C-477ED8351707} is: true
02/08/14 11:49:50:406 | [INFO] | | OOBE | DE | | | | 2052 | Action string for Photoshop Camera Raw for Elements 12 (64 bit) 8.0.0.0 {48808D2E-1636-4A97-8E3C-477ED8351707} is none
02/08/14 11:49:50:406 | [INFO] | | OOBE | DE | | | | 2052 | Value returned on lookup of payload: Photoshop Camera Raw for Elements 12 8.0.0.0 {ACAC4D47-D696-4C5E-8A6E-5D3789865D19} is: true
02/08/14 11:49:50:406 | [INFO] | | OOBE | DE | | | | 2052 | Action string for Photoshop Camera Raw for Elements 12 8.0.0.0 {ACAC4D47-D696-4C5E-8A6E-5D3789865D19} is none
02/08/14 11:49:50:406 | [INFO] | | OOBE | DE | | | | 2052 | Value returned on lookup of payload: Camera Profiles Installer 8.0.0.0 {56DCC6F4-322E-42DA-A5DA-26BAD28C1E10} is: true
02/08/14 11:49:50:406 | [INFO] | | OOBE | DE | | | | 2052 | Action string for Camera Profiles Installer 8.0.0.0 {56DCC6F4-322E-42DA-A5DA-26BAD28C1E10} is none
02/08/14 11:49:50:407 | [INFO] | | OOBE | DE | | | | 2052 | END Setting requested payload actions
02/08/14 11:49:50:407 | [INFO] | | OOBE | DE | | | | 2052 | INSTALLDIR passed path basic path validation: C:\Program Files (x86)\Common Files\Adobe\PSE12STIInstaller
02/08/14 11:49:53:140 | [INFO] | | OOBE | DE | | | | 2052 | BEGIN InstallOperationsQueue Unordered operations
02/08/14 11:49:53:140 | [INFO] | | OOBE | DE | | | | 2052 | PSE12 STI Installer 12.0.0.0 {11F9A376-342F-4297-82DA-1F6EA8ED4B6B}: with operation remove
02/08/14 11:49:53:140 | [INFO] | | OOBE | DE | | | | 2052 | Photoshop Camera Raw for Elements 12 (64 bit) 8.0.0.0 {48808D2E-1636-4A97-8E3C-477ED8351707}: with operation remove
02/08/14 11:49:53:140 | [INFO] | | OOBE | DE | | | | 2052 | Camera Profiles Installer 8.0.0.0 {56DCC6F4-322E-42DA-A5DA-26BAD28C1E10}: with operation remove
02/08/14 11:49:53:140 | [INFO] | | OOBE | DE | | | | 2052 | Photoshop Camera Raw for Elements 12 8.0.0.0 {ACAC4D47-D696-4C5E-8A6E-5D3789865D19}: with operation remove
02/08/14 11:49:53:140 | [INFO] | | OOBE | DE | | | | 2052 | END InstallOperationsQueue Unordered operations
02/08/14 11:49:53:140 | [INFO] | | OOBE | DE | | | | 2052 | BEGIN InstallOperationsQueue Ordered operations
02/08/14 11:49:53:140 | [INFO] | | OOBE | DE | | | | 2052 | PSE12 STI Installer 12.0.0.0 {11F9A376-342F-4297-82DA-1F6EA8ED4B6B}: with operation remove
02/08/14 11:49:53:140 | [INFO] | | OOBE | DE | | | | 2052 | Photoshop Camera Raw for Elements 12 (64 bit) 8.0.0.0 {48808D2E-1636-4A97-8E3C-477ED8351707}: with operation remove
02/08/14 11:49:53:140 | [INFO] | | OOBE | DE | | | | 2052 | Photoshop Camera Raw for Elements 12 8.0.0.0 {ACAC4D47-D696-4C5E-8A6E-5D3789865D19}: with operation remove
02/08/14 11:49:53:140 | [INFO] | | OOBE | DE | | | | 2052 | Camera Profiles Installer 8.0.0.0 {56DCC6F4-322E-42DA-A5DA-26BAD28C1E10}: with operation remove
02/08/14 11:49:53:140 | [INFO] | | OOBE | DE | | | | 2052 | END InstallOperationsQueue Ordered operations
02/08/14 11:49:53:152 | [INFO] | | OOBE | DE | | | | 2052 | Payloads passed preflight validation.
02/08/14 11:49:53:152 | [INFO] | | OOBE | DE | | | | 2052 | Call PreSession Custom Hook
02/08/14 11:49:53:155 | [INFO] | | OOBE | DE | | | | 2052 | BEGIN InstallOperationsQueue Unordered operations
02/08/14 11:49:53:155 | [INFO] | | OOBE | DE | | | | 2052 | PSE12 STI Installer 12.0.0.0 {11F9A376-342F-4297-82DA-1F6EA8ED4B6B}: with operation remove
02/08/14 11:49:53:155 | [INFO] | | OOBE | DE | | | | 2052 | Photoshop Camera Raw for Elements 12 (64 bit) 8.0.0.0 {48808D2E-1636-4A97-8E3C-477ED8351707}: with operation remove
02/08/14 11:49:53:155 | [INFO] | | OOBE | DE | | | | 2052 | Camera Profiles Installer 8.0.0.0 {56DCC6F4-322E-42DA-A5DA-26BAD28C1E10}: with operation remove
02/08/14 11:49:53:155 | [INFO] | | OOBE | DE | | | | 2052 | Photoshop Camera Raw for Elements 12 8.0.0.0 {ACAC4D47-D696-4C5E-8A6E-5D3789865D19}: with operation remove
02/08/14 11:49:53:155 | [INFO] | | OOBE | DE | | | | 2052 | END InstallOperationsQueue Unordered operations
02/08/14 11:49:53:155 | [INFO] | | OOBE | DE | | | | 2052 | BEGIN InstallOperationsQueue Ordered operations
02/08/14 11:49:53:155 | [INFO] | | OOBE | DE | | | | 2052 | PSE12 STI Installer 12.0.0.0 {11F9A376-342F-4297-82DA-1F6EA8ED4B6B}: with operation remove
02/08/14 11:49:53:155 | [INFO] | | OOBE | DE | | | | 2052 | Photoshop Camera Raw for Elements 12 (64 bit) 8.0.0.0 {48808D2E-1636-4A97-8E3C-477ED8351707}: with operation remove
02/08/14 11:49:53:155 | [INFO] | | OOBE | DE | | | | 2052 | Photoshop Camera Raw for Elements 12 8.0.0.0 {ACAC4D47-D696-4C5E-8A6E-5D3789865D19}: with operation remove
02/08/14 11:49:53:155 | [INFO] | | OOBE | DE | | | | 2052 | Camera Profiles Installer 8.0.0.0 {56DCC6F4-322E-42DA-A5DA-26BAD28C1E10}: with operation remove
02/08/14 11:49:53:155 | [INFO] | | OOBE | DE | | | | 2052 | END InstallOperationsQueue Ordered operations
02/08/14 11:49:53:157 | [INFO] | | OOBE | DE | | | | 2052 | Calling the custom action code for pre-remove for payload PSE12 STI Installer 12.0.0.0 {11F9A376-342F-4297-82DA-1F6EA8ED4B6B}
02/08/14 11:49:53:160 | [INFO] | | OOBE | DE | | | | 2052 | ::START TIMER:: [Payload Operation :{11F9A376-342F-4297-82DA-1F6EA8ED4B6B}]
02/08/14 11:49:53:162 | [INFO] | | OOBE | DE | | | | 5584 | *=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
02/08/14 11:49:53:162 | [INFO] | | OOBE | DE | | | | 5584 | Installer Operation: PayloadUninstaller
02/08/14 11:49:53:162 | [INFO] | | OOBE | DE | | | | 5584 | *=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
02/08/14 11:49:53:162 | [INFO] | | OOBE | DE | | | | 5584 | Session {11F9A376-342F-4297-82DA-1F6EA8ED4B6B} modify request for AdobeCode: {11F9A376-342F-4297-82DA-1F6EA8ED4B6B}
02/08/14 11:49:55:286 | [INFO] | | OOBE | DE | | | | 5584 | Effective AdobeCode for: {11F9A376-342F-4297-82DA-1F6EA8ED4B6B} is {11F9A376-342F-4297-82DA-1F6EA8ED4B6B}
02/08/14 11:49:55:287 | [INFO] | | OOBE | DE | | | | 5584 | Uninstalling payload
02/08/14 11:49:55:290 | [INFO] | | OOBE | DE | | | | 5584 | Payload PSE12 STI Installer 12.0.0.0 {11F9A376-342F-4297-82DA-1F6EA8ED4B6B}: Calling ARKEngine from path C:\Program Files (x86)\Common Files\Adobe\OOBE\PDApp\DECore\DE6\resources
02/08/14 11:49:55:307 | [INFO] | | OOBE | DE | | | | 5584 | Beginning un-installation for payload at C:\Program Files (x86)\Common Files\Adobe\Installers\uninstall\{11F9A376-342F-4297-82DA-1F6EA8ED4B6B}.db
02/08/14 11:49:55:308 | [INFO] | | OOBE | DE | | | | 5584 | Completing un-installation for payload at C:\Program Files (x86)\Common Files\Adobe\Installers\uninstall\{11F9A376-342F-4297-82DA-1F6EA8ED4B6B}.db
02/08/14 11:49:55:308 | [INFO] | | OOBE | DE | | | | 5584 | Physical payload uninstall result:0
02/08/14 11:49:55:369 | [INFO] | | OOBE | DE | | | | 2052 | *=*=*=*=*=*=*=*=*=*=*=*=*=*=*=* Operation complete. Setting status: 0 =*=*=*=*=*=*=*=*=*=*=*=*=*
02/08/14 11:49:55:369 | [INFO] | | OOBE | DE | | | | 2052 | :: END TIMER :: [Payload Operation :{11F9A376-342F-4297-82DA-1F6EA8ED4B6B}] took 2208.15 milliseconds (2.20815 seconds) DTR = 3.62295 KBPS (0.00353803 MBPS)
02/08/14 11:49:55:373 | [INFO] | | OOBE | DE | | | | 2052 | Updating driver data - Action: Add driver entry
02/08/14 11:49:55:374 | [INFO] | | OOBE | DE | | | | 2052 | Updating driver data successful. Driver entry was added. ARP estimated size 0KB
02/08/14 11:49:55:590 | [INFO] | | OOBE | DE | | | | 2052 | User specified overrideFile:
02/08/14 11:49:55:955 | [INFO] | | OOBE | DE | | | | 2052 | Successfully updated the csu inventory for PSE12 STI Installer 12.0.0.0 {11F9A376-342F-4297-82DA-1F6EA8ED4B6B} return values 0:0
02/08/14 11:49:55:956 | [INFO] | | OOBE | DE | | | | 2052 | Calling the custom action code for post-remove for payload PSE12 STI Installer 12.0.0.0 {11F9A376-342F-4297-82DA-1F6EA8ED4B6B}
02/08/14 11:49:55:962 | [INFO] | | OOBE | DE | | | | 2052 | Calling the custom action code for pre-remove for payload Photoshop Camera Raw for Elements 12 (64 bit) 8.0.0.0 {48808D2E-1636-4A97-8E3C-477ED8351707}
02/08/14 11:49:55:965 | [INFO] | | OOBE | DE | | | | 2052 | ::START TIMER:: [Payload Operation :{48808D2E-1636-4A97-8E3C-477ED8351707}]
02/08/14 11:49:55:967 | [INFO] | | OOBE | DE | | | | 4320 | *=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
02/08/14 11:49:55:967 | [INFO] | | OOBE | DE | | | | 4320 | Installer Operation: PayloadUninstaller
02/08/14 11:49:55:967 | [INFO] | | OOBE | DE | | | | 4320 | *=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
02/08/14 11:49:55:967 | [INFO] | | OOBE | DE | | | | 4320 | Session {11F9A376-342F-4297-82DA-1F6EA8ED4B6B} modify request for AdobeCode: {48808D2E-1636-4A97-8E3C-477ED8351707}
02/08/14 11:49:56:068 | [INFO] | | OOBE | DE | | | | 4320 | Effective AdobeCode for: {48808D2E-1636-4A97-8E3C-477ED8351707} is {48808D2E-1636-4A97-8E3C-477ED8351707}
02/08/14 11:49:56:068 | [INFO] | | OOBE | DE | | | | 4320 | Uninstalling payload
02/08/14 11:49:56:070 | [INFO] | | OOBE | DE | | | | 4320 | Payload Photoshop Camera Raw for Elements 12 (64 bit) 8.0.0.0 {48808D2E-1636-4A97-8E3C-477ED8351707}: Calling ARKEngine from path C:\Program Files (x86)\Common Files\Adobe\OOBE\PDApp\DECore\DE6\resources
02/08/14 11:49:56:118 | [INFO] | | OOBE | DE | | | | 4320 | Beginning un-installation for payload at C:\Program Files (x86)\Common Files\Adobe\Installers\uninstall\{48808D2E-1636-4A97-8E3C-477ED8351707}.db
02/08/14 11:49:56:126 | [INFO] | | OOBE | DE | | | | 4320 | Completing un-installation for payload at C:\Program Files (x86)\Common Files\Adobe\Installers\uninstall\{48808D2E-1636-4A97-8E3C-477ED8351707}.db
02/08/14 11:49:56:130 | [INFO] | | OOBE | DE | | | | 4320 | Physical payload uninstall result:0
02/08/14 11:49:56:168 | [INFO] | | OOBE | DE | | | | 2052 | *=*=*=*=*=*=*=*=*=*=*=*=*=*=*=* Operation complete. Setting status: 0 =*=*=*=*=*=*=*=*=*=*=*=*=*
02/08/14 11:49:56:168 | [INFO] | | OOBE | DE | | | | 2052 | :: END TIMER :: [Payload Operation :{48808D2E-1636-4A97-8E3C-477ED8351707}] took 202.911 milliseconds (0.202911 seconds) DTR = 135804 KBPS (132.621 MBPS)
02/08/14 11:49:56:303 | [INFO] | | OOBE | DE | | | | 2052 | User specified overrideFile:
02/08/14 11:49:56:461 | [INFO] | | OOBE | DE | | | | 2052 | Successfully updated the csu inventory for Photoshop Camera Raw for Elements 12 (64 bit) 8.0.0.0 {48808D2E-1636-4A97-8E3C-477ED8351707} return values 0:0
02/08/14 11:49:56:462 | [INFO] | | OOBE | DE | | | | 2052 | Calling the custom action code for post-remove for payload Photoshop Camera Raw for Elements 12 (64 bit) 8.0.0.0 {48808D2E-1636-4A97-8E3C-477ED8351707}
02/08/14 11:49:56:467 | [INFO] | | OOBE | DE | | | | 2052 | Calling the custom action code for pre-remove for payload Photoshop Camera Raw for Elements 12 8.0.0.0 {ACAC4D47-D696-4C5E-8A6E-5D3789865D19}
02/08/14 11:49:56:471 | [INFO] | | OOBE | DE | | | | 2052 | ::START TIMER:: [Payload Operation :{ACAC4D47-D696-4C5E-8A6E-5D3789865D19}]
02/08/14 11:49:56:474 | [INFO] | | OOBE | DE | | | | 5428 | *=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
02/08/14 11:49:56:474 | [INFO] | | OOBE | DE | | | | 5428 | Installer Operation: PayloadUninstaller
02/08/14 11:49:56:474 | [INFO] | | OOBE | DE | | | | 5428 | *=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
02/08/14 11:49:56:474 | [INFO] | | OOBE | DE | | | | 5428 | Session {11F9A376-342F-4297-82DA-1F6EA8ED4B6B} modify request for AdobeCode: {ACAC4D47-D696-4C5E-8A6E-5D3789865D19}
02/08/14 11:49:56:611 | [INFO] | | OOBE | DE | | | | 5428 | Effective AdobeCode for: {ACAC4D47-D696-4C5E-8A6E-5D3789865D19} is {ACAC4D47-D696-4C5E-8A6E-5D3789865D19}
02/08/14 11:49:56:611 | [INFO] | | OOBE | DE | | | | 5428 | Uninstalling payload
02/08/14 11:49:56:613 | [INFO] | | OOBE | DE | | | | 5428 | Payload Photoshop Camera Raw for Elements 12 8.0.0.0 {ACAC4D47-D696-4C5E-8A6E-5D3789865D19}: Calling ARKEngine from path C:\Program Files (x86)\Common Files\Adobe\OOBE\PDApp\DECore\DE6\resources
02/08/14 11:49:56:617 | [INFO] | | OOBE | DE | | | | 5428 | Beginning un-installation for payload at C:\Program Files (x86)\Common Files\Adobe\Installers\uninstall\{ACAC4D47-D696-4C5E-8A6E-5D3789865D19}.db
02/08/14 11:49:56:622 | [INFO] | | OOBE | DE | | | | 5428 | Completing un-installation for payload at C:\Program Files (x86)\Common Files\Adobe\Installers\uninstall\{ACAC4D47-D696-4C5E-8A6E-5D3789865D19}.db
02/08/14 11:49:56:626 | [INFO] | | OOBE | DE | | | | 5428 | Physical payload uninstall result:0
02/08/14 11:49:56:675 | [INFO] | | OOBE | DE | | | | 2052 | *=*=*=*=*=*=*=*=*=*=*=*=*=*=*=* Operation complete. Setting status: 0 =*=*=*=*=*=*=*=*=*=*=*=*=*
02/08/14 11:49:56:675 | [INFO] | | OOBE | DE | | | | 2052 | :: END TIMER :: [Payload Operation :{ACAC4D47-D696-4C5E-8A6E-5D3789865D19}] took 203.705 milliseconds (0.203705 seconds) DTR = 123100 KBPS (120.215 MBPS)
02/08/14 11:49:56:810 | [INFO] | | OOBE | DE | | | | 2052 | User specified overrideFile:
02/08/14 11:49:56:974 | [INFO] | | OOBE | DE | | | | 2052 | Successfully updated the csu inventory for Photoshop Camera Raw for Elements 12 8.0.0.0 {ACAC4D47-D696-4C5E-8A6E-5D3789865D19} return values 0:0
02/08/14 11:49:56:975 | [INFO] | | OOBE | DE | | | | 2052 | Calling the custom action code for post-remove for payload Photoshop Camera Raw for Elements 12 8.0.0.0 {ACAC4D47-D696-4C5E-8A6E-5D3789865D19}
02/08/14 11:49:56:981 | [INFO] | | OOBE | DE | | | | 2052 | Calling the custom action code for pre-remove for payload Camera Profiles Installer 8.0.0.0 {56DCC6F4-322E-42DA-A5DA-26BAD28C1E10}
02/08/14 11:49:56:986 | [INFO] | | OOBE | DE | | | | 2052 | ::START TIMER:: [Payload Operation :{56DCC6F4-322E-42DA-A5DA-26BAD28C1E10}]
02/08/14 11:49:56:989 | [INFO] | | OOBE | DE | | | | 936 | *=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
02/08/14 11:49:56:989 | [INFO] | | OOBE | DE | | | | 936 | Installer Operation: PayloadUninstaller
02/08/14 11:49:56:989 | [INFO] | | OOBE | DE | | | | 936 | *=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
02/08/14 11:49:56:989 | [INFO] | | OOBE | DE | | | | 936 | Session {11F9A376-342F-4297-82DA-1F6EA8ED4B6B} modify request for AdobeCode: {56DCC6F4-322E-42DA-A5DA-26BAD28C1E10}
02/08/14 11:49:57:390 | [INFO] | | OOBE | DE | | | | 936 | Effective AdobeCode for: {56DCC6F4-322E-42DA-A5DA-26BAD28C1E10} is {56DCC6F4-322E-42DA-A5DA-26BAD28C1E10}
02/08/14 11:49:57:391 | [INFO] | | OOBE | DE | | | | 936 | Uninstalling payload
02/08/14 11:49:57:393 | [INFO] | | OOBE | DE | | | | 936 | Payload Camera Profiles Installer 8.0.0.0 {56DCC6F4-322E-42DA-A5DA-26BAD28C1E10}: Calling ARKEngine from path C:\Program Files (x86)\Common Files\Adobe\OOBE\PDApp\DECore\DE6\resources
02/08/14 11:49:57:397 | [INFO] | | OOBE | DE | | | | 936 | Beginning un-installation for payload at C:\Program Files (x86)\Common Files\Adobe\Installers\uninstall\{56DCC6F4-322E-42DA-A5DA-26BAD28C1E10}.db
02/08/14 11:50:04:900 | [INFO] | | OOBE | DE | | | | 936 | Completing un-installation for payload at C:\Program Files (x86)\Common Files\Adobe\Installers\uninstall\{56DCC6F4-322E-42DA-A5DA-26BAD28C1E10}.db
02/08/14 11:50:05:721 | [INFO] | | OOBE | DE | | | | 936 | Physical payload uninstall result:0
02/08/14 11:50:05:820 | [INFO] | | OOBE | DE | | | | 2052 | *=*=*=*=*=*=*=*=*=*=*=*=*=*=*=* Operation complete. Setting status: 0 =*=*=*=*=*=*=*=*=*=*=*=*=*
02/08/14 11:50:05:820 | [INFO] | | OOBE | DE | | | | 2052 | :: END TIMER :: [Payload Operation :{56DCC6F4-322E-42DA-A5DA-26BAD28C1E10}] took 8834.27 milliseconds (8.83427 seconds) DTR = 40207.9 KBPS (39.2656 MBPS)
02/08/14 11:50:06:099 | [INFO] | | OOBE | DE | | | | 2052 | User specified overrideFile:
02/08/14 11:50:06:244 | [INFO] | | OOBE | DE | | | | 2052 | Successfully updated the csu inventory for Camera Profiles Installer 8.0.0.0 {56DCC6F4-322E-42DA-A5DA-26BAD28C1E10} return values 0:0
02/08/14 11:50:06:245 | [INFO] | | OOBE | DE | | | | 2052 | Calling the custom action code for post-remove for payload Camera Profiles Installer 8.0.0.0 {56DCC6F4-322E-42DA-A5DA-26BAD28C1E10}
02/08/14 11:50:06:251 | [INFO] | | OOBE | DE | | | | 2052 | No operation. We're done:
02/08/14 11:50:06:253 | [INFO] | | OOBE | DE | | | | 2052 | Updating driver data - Action: Remove driver entry
02/08/14 11:50:06:255 | [INFO] | | OOBE | DE | | | | 2052 | Updating driver data successful. Driver entry was removed. ARP estimated size 0KB
02/08/14 11:50:08:367 | [INFO] | | OOBE | DE | | | | 2052 | Total components installed: 0
02/08/14 11:50:08:367 | [INFO] | | OOBE | DE | | | | 2052 | Total components repaired: 0
02/08/14 11:50:08:367 | [INFO] | | OOBE | DE | | | | 2052 | Successfully removed 4 components:
02/08/14 11:50:08:367 | [INFO] | | OOBE | DE | | | | 2052 | - PSE12 STI Installer
02/08/14 11:50:08:367 | [INFO] | | OOBE | DE | | | | 2052 | - Photoshop Camera Raw for Elements 12 (64 bit)
02/08/14 11:50:08:367 | [INFO] | | OOBE | DE | | | | 2052 | - Camera Profiles Installer
02/08/14 11:50:08:367 | [INFO] | | OOBE | DE | | | | 2052 | - Photoshop Camera Raw for Elements 12
02/08/14 11:50:08:368 | [INFO] | | OOBE | DE | | | | 2052 | >>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>
02/08/14 11:50:08:368 | [INFO] | | OOBE | DE | | | | 2052 | Restarting your computer is recommended:
02/08/14 11:50:08:368 | [INFO] | | OOBE | DE | | | | 2052 | In order to complete the installation, please restart the computer
02/08/14 11:50:08:368 | [INFO] | | OOBE | DE | | | | 2052 | >>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>
02/08/14 11:50:08:368 | [INFO] | | OOBE | DE | | | | 2052 | Call PostSession Custom Hook
02/08/14 11:50:08:377 | [INFO] | | OOBE | DE | | | | 2052 | Begin cleaning up local media db.
02/08/14 11:50:09:600 | [INFO] | | OOBE | DE | | | | 2052 | Deleting local media db.
02/08/14 11:50:09:601 | [INFO] | | OOBE | DE | | | | 2052 | Done cleaning up local media db.
02/08/14 11:50:09:601 | [INFO] | | OOBE | DE | | | | 2052 | :: END TIMER :: [Total Timer] took 19257.1 milliseconds (19.2571 seconds) DTR = 21159 KBPS (20.6631 MBPS)
02/08/14 11:50:10:602 | [INFO] | | OOBE | DE | | | | 2052 | Uninstalling AAM
02/08/14 11:50:10:758 | [INFO] | | OOBE | DE | | | | 2052 | AAM Uninstall Status: 0 and 0
02/08/14 11:50:10:758 | [INFO] | | OOBE | DE | | | | 2052 | Exit Code: 0 - No error.
02/08/14 11:50:10:758 | [INFO] | | OOBE | DE | | | | 2052 | *=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
02/08/14 11:50:10:758 | [INFO] | | OOBE | DE | | | | 2052 | END - Installer Session
02/08/14 11:50:10:758 | [INFO] | | OOBE | DE | | | | 2052 | *=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*Thank you very much.
I did uninstall Adobe Air, Adobe Reader XI and another Adobe product, rebooted, and after this the installation was possible with no problems! -
Adobe Premiere Elements installation fails
I get the following error when installing Adobe Premiere Elements:
Exit Code: 7
-------------------------------------- Summary --------------------------------------
- 0 fatal error(s), 8 error(s), 7 warning(s)
WARNING: DW031: Payload:{3F023875-4A52-4605-9DB6-A88D4A813E8D} Camera Profiles Installer 6.0.0.0 has been updated and has been selected for repair. The patch {FEA75AFB-4905-43BB-B1D5-5B44D681BFE7} Camera Profiles Installer_6.4_AdobeCameraRawProfile6.0All 6.4.0.0 will be uninstalled now.
WARNING: DW031: Payload:{3F023875-4A52-4605-9DB6-A88D4A813E8D} Camera Profiles Installer 6.0.0.0 has been updated and has been selected for repair. The patch {FEA75AFB-4905-43BB-B1D5-5B44D681BFE7} Camera Profiles Installer_6.4_AdobeCameraRawProfile6.0All 6.4.0.0 will be uninstalled now.
----------- Payload: {68FE2517-2E45-4B03-8241-D0634F43878B} Smartsound1 1.0.0.0 -----------
ERROR: DW006: Apple Package failed to install successfully.
WARNING: DW036: Payload cannot be installed due to dependent operation failure
WARNING: DW036: Payload cannot be installed due to dependent operation failure
WARNING: DW036: Payload cannot be installed due to dependent operation failure
WARNING: DW036: Payload cannot be installed due to dependent operation failure
WARNING: DW036: Payload cannot be installed due to dependent operation failure
ERROR: DW050: The following payload errors were found during install:
ERROR: DW050: - Smartsound3: Install failed
ERROR: DW050: - Photoshop Camera Raw for Elements 10: Install failed
ERROR: DW050: - Smartsound1: Install failed
ERROR: DW050: - Adobe Premiere Elements 10: Failed due to Language Pack installation failure
ERROR: DW050: - Adobe Premiere Elements 10_LangPacken_US: Install failed
ERROR: DW050: - Smartsound2: Install failedCan you follow the steps in below mentioned article :-
http://helpx.adobe.com/premiere-elements/kb/updated-installation-instructions-premiere-ele ments.html -
Elements 9 fails to recognize my printer?
Elements 9: Printing. I can print from elements and then for some unknow reason, it will tell me it can't find a printer and I must install a printer. This is after I have sucessfully printed. When it tells me that I must install a printer, the program freezes completely. I have uninstalled and reinstalled the program. Please assist.
I think I should have answered your question more fully:
When I click Print, it goes to the default printer which is the hp
laserjet, however it also lists several others, here's the order:
microsolf XPS Doc.Writer
Photosmart Pro 9180
hp laserjet
Fax
All are "greyed out" except the Photosmart Pro 9180 which is also linked to
this computer.
Natalie
In a message dated 3/6/2012 12:45:23 P.M. Eastern Standard Time,
[email protected] writes:
Re: Elements 9 fails to recognize my printer?
created by 99jon (http://forums.adobe.com/people/99jon) in Photoshop
Elements - View the full discussion
(http://forums.adobe.com/message/4248463#4248463) -
My installation for Photoshop Elements 12 Failed. I have Windows Vista. I get an error message stating:installer failed to initialize. Please help!!
Error "Installer Failed to Initialize" | Install desktop application | Windows
-
Uninstall Failed, Not listed in Creative Cloud Desktop App list
I keep trying to uninstall ANY and ALL of the Creative Cloud programs downloaded on my computer - Illustrator, InDesign, Photoshop, Premiere Pro - and I keep getting the message in the screen shot I've attached. This goes for the CC AND CC 2014 versions. I have them all. None are appearing in my Creative Cloud deskop app. It is saying I have no apps downloaded. Right now I am in the middle of installing all of the CC 2014 versions (even though the programs panel of my computer (Windows 7 64 bit) says all of these programs are already downloaded, screenshot included below also).
In fact, moments ago - today is 10/24 - my install of InDesign CC 2014 just completed yet my computer says it was installed on 10/6???? Yes, even after a reboot.
Please note: This morning I started by uninstalling the Creative Cloud Desktop App and then reinstalling it successfully.
AND YES, I have already tried the Cleaner Tool 5 times, so please DO NOT suggest that. It does not work. I've also rebooted my system several times.
There is no firewall on my computer. Virus checking is not blocking it either.
Any one else experiencing the same? I need this fixed yesterday. I haven't been able to work in 24 hours.
Please help!I'm experiencing this same problem where I can't uninstall or install any CC products, and haven't found a resolution yet. The cleaner tool definitely doesn't help and I keep getting messages that the uninstall failed.
-
Photo shop Element 6 failed to open catalog The catalog could not be opened. It is either corrupt
Photo shop Element 6 failed to open catalog The catalog could not be opened. It is either corrupt, or the version is out of date and cannot ne updated
Hi John
Thank you very much. As a result of your advise, Adobe Photoshop Element 6 are now working perfect.
Once again, Thank yoiu
Kind regards
Boomie
Original Message----
From: [email protected]
Date: 08/03/2010 05:37 PM
To: "Boomie Shodeinde"<[email protected]>
Subj: Photo shop Element 6 failed to open catalog&amp;nbsp; The catalog could not be opened.&amp;nbsp; It is either corrupt
Your solution worked when applied to a administrative user account but did work with a student account.
I'm not sure why that is happening.
If you're on Vista or Windows 7, you could try setting the program to run permanently as Administrator, as described here:
http://www.johnrellis.com/psedbtool/photoshop-elements-faq.htm#_Slide_show_preview
If that doesn't help, my only suggestion would be to work through these tedious troubleshooting steps:
http://www.johnrellis.com/psedbtool/photoshop-elements-faq.htm#_Troubleshooting_Organizer_ crashes -
Elements 11 fails to load on MacBook Air
I'm ripping out my hair having bought the Elements 11 (combined pack) and no matter how I try to install (disk, internet download etc.) it always errors out e.g.
Exit Code: 7
-------------------------------------- Summary --------------------------------------
- 0 fatal error(s), 13 error(s), 10 warning(s)
----------- Payload: {64191879-379D-4ADF-9D1E-929FC71E7218} Elements 11 Organizer 11.0.0.0 -----------
ERROR: DW030: Custom Action for payload {64191879-379D-4ADF-9D1E-929FC71E7218} Elements 11 Organizer 11.0.0.0 returned error. Failing this payload.
WARNING: DW036: Payload cannot be installed due to dependent operation failure
WARNING: DW036: Payload cannot be installed due to dependent operation failure
WARNING: DW036: Payload cannot be installed due to dependent operation failure
WARNING: DW036: Payload cannot be installed due to dependent operation failure
WARNING: DW036: Payload cannot be installed due to dependent operation failure
WARNING: DW036: Payload cannot be installed due to dependent operation failure
WARNING: DW036: Payload cannot be installed due to dependent operation failure
WARNING: DW036: Payload cannot be installed due to dependent operation failure
WARNING: DW036: Payload cannot be installed due to dependent operation failure
WARNING: DW036: Payload cannot be installed due to dependent operation failure
ERROR: DW050: The following payload errors were found during install:
ERROR: DW050: - Adobe Premiere Elements 11: Failed due to Language Pack installation failure
ERROR: DW050: - Smartsound1 E11: Install failed
ERROR: DW050: - Photoshop Camera Raw for Elements 11: Install failed
ERROR: DW050: - Elements 11 Organizer: Failed due to Language Pack installation failure
ERROR: DW050: - Elements 11 Organizer_AdobeElements11Organizer_en_US: Install failed
ERROR: DW050: - AdobeTypeSupport CS5: Install failed
ERROR: DW050: - Smartsound3 E11: Install failed
ERROR: DW050: - Smartsound2 E11: Install failed
ERROR: DW050: - Elements Common Frameworks 11: Install failed
ERROR: DW050: - AdobeCMaps CS5: Install failed
ERROR: DW050: - Adobe Premiere Elements 11_LangPacken_US: Install failed
This is my MacBook Air spec, which I believe exceeds the min requirements
Mac OS X Lion 10.7.5 (11G63)
Hardware
Model Name: MacBook Air
Model Identifier: MacBookAir4,2
Processor Name: Intel Core i5
Processor Speed: 1.7 GHz
Number of Processors: 1
Total Number of Cores: 2
L2 Cache (per Core): 256 KB
L3 Cache: 3 MB
Memory: 4 GB
Hopefully someone can helpCopying the relevant portion of my reply from http://forums.adobe.com/message/4959073#4959073.
You can find full details on how to locate and interpret the installation log at Troubleshoot install using logs | Elements - http://helpx.adobe.com/photoshop-elements/kb/troubleshoot-install-usin g-logs-elements.html.
You may also want to review Error "Exit 6" or "Exit 7" | Install log | Read, write, system file errors | CS5, CS5.5 - http://helpx.adobe.com/creative-suite/kb/error-exit-6-exit-7.html as Exit Code 7 errors are often permission related. You should be able to find the specific directory/directories which you are facing this difficulty with within your installation log. -
Photoshop elements 13 fails to start after latest windows and elements update.
Problem signature:
Problem Event Name: APPCRASH
Application Name: Photoshop Elements 13.0.exe
Application Version: 13.0.0.0
Application Timestamp: 54ca9620
Fault Module Name: KERNELBASE.dll
Fault Module Version: 6.3.9600.17415
Fault Module Timestamp: 54505737
Exception Code: c06d007e
Exception Offset: 0000000000008b9c
OS Version: 6.3.9600.2.0.0.768.101
Locale ID: 1035
Additional Information 1: ab9a
Additional Information 2: ab9a65fbfbd08ea74c18f2db181597c2
Additional Information 3: 0032
Additional Information 4: 003215cd975ed139b50f66f444449e15Are you trying to load Elements Editor or Organizer?
Regards,
vaishali -
Premiere Elements 10 fails to install.
Premiere Elements 10 fails to install. Message #1: The installation process has encountered an error while installing Shared Technologies Rolling back the installation of Adobe Premiere Elements 10. Message #2: Please wait wkile the shared components for Premiere Elements 10 are being installed. Rolling back installation. Message # 3: InstallShield Wizard completed The Elements 10 install wizard was interrupted while installing Shared Technologies. Message #4: You must restart… for the configuration…. To take place. I rebooted and went throughthe process 3 times… continues to fail to install HELP!
I have the same error. Kglad, I thought your solution might help, but after removing the
PDAppFlex.swf
PDAppFlex-app.xml
Adobe Elements fails to install the same as before.
interrupted while installing Shared Technologies... Rolling back the installation of Adobe Premiere Elements 10
Another solution would be appreciated.
I am using an Asus UltraBook with Win 8.1
I have already installed Adobe PSElements 10 successfully. -
Photoshop Elements 12 fails to initialize
New install of Photoshop Elements 12 fails to initialize. Serial number was accepted during installation. Double clicking the icon gets the program started for just a few seconds then stops.
is pse 12 part of a cc subscription?
if yes, http://helpx.adobe.com/photoshop/kb/cc-applications-crash-immediately-launch.html -
Hi Expert, error Addon-on %s -uninstall failed.
Hi,
In server addon working fine but when installing add-on at client pc. I am getting error .
Error Msg -"Addon-on %s -uninstall failed."Also why it says uninstall when this is the first time ever I'm trying to install this addon.
Here what looks like the AddonRegGenerator parameters : -
Photo Elements 11 fails to load and rolls back when it starts 'installing shared services'
Photoshop Elements 11 fails to load and rolls back as soon as it switches to 'installing shared services'. How can I overcome this? Premier Elements is already loaded and works fine including the Organiser. Photo Elements 10 is still on the system and also works fine.
System - Windows 7 OS1Hello
I have tried that previously, it didn’t work then and it doesn’t now.
What I have just done is run the installation until it came up with the error message and killed the set-up file & windows installer. Photoshop elements seems to be almost installed. Organiser works for both Premier & Photoshop. What files etc would have been loaded from the point of the error message? The installation worked on a borrowed laptop (on 30 day trial). Hopefully all I need to do is copy the missing files across if you could advise what they are.
Regards
Bryan -
Add-on XLReporter: Add-on - uninstall failed.
Hi Experts,
I encounter a error message "Add-on XLReporter: Add-on - uninstall failed.", this show up when i start SAP B1 application
my version: 2005 A (6.80.319) SP: 01 PL: 23
Its any one having the same problem before?
Please Help
ThanksHi,
If add-on uninstall failed please try check whats the error in the Event Viewer in the Control Panel then search in the internet for what error.
If you know its safe to uninstall the XL Reporter you can download a free software that will uninstall them forcefully, one of them is the "Your Uninstaller".
Regards,
Clint -
i am trying to get rid of all my Adobe apps, but get a message of UNinstall failed
i have tried to download the Cleaner tool but doesnt seem to work
is this the customer service ? i need help to unistall my Adobe Suite! please!
ie photoshop, aftereffects, illustrator etcSame here. OS 10.6.1 and have tried the uninstall over and over without luck. Guess I will just go through everything on my Mac and delete all Blackberry references. Blackberry is really not helping us Mac users. Maybe I will go back to Missing Sync.
-
Hi experts,
When i try to run my add on its displaying Add-on Subcontracting: Add-on %s - uninstall failed.why it is showing like this....
regards,
VigneshHi,
Remove the Addon Details from
1. C:\Program Files\SAP\SAP Business One\AddOns\company Name\Delete the Addon Folder
2. C:\Program Files\SAP\SAP Business One\AddOns\Addon Local Registration \Delete ur Addon name
3. You have to delete the Addon name in SARI Table
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