Elements 9 for Mac OS thumbnails appear as hourglass.  How to fix?

I've tried updating all and this just caused all 5000+ photos to turn into thumbnails.  Help!

  Try pressing F5 to refresh the thumbnails. If that doesn’t work delete the file called:
thumb.5.cache
To find it navigate to:
/Users/[your user name]/Library/Application Support/Adobe/Elements Organizer/Catalogs/My Catalog/
 

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