Elements 9 Import File corrupted

The Photoshop Elements 9 import file from my camera to my computor got corrupted. How can I repair it on Windows 7 without uninstalling?

What happens if you open the Organizer and press Ctrl+G

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Canon 7D Imported Files Corrupted.

Every now and them when I import files created with a Canon 7D they show up as corrupted in Lightroom.
I can read and process the files using Canon's Digital Photo Professional. The last time this happened
I deleted the files from the LR catalog then re-imported them and they were ok. This time that does not
seem to be working. I've tried to import the files from two different hard drives. The files were copied
directly from the card to the two hard drives.
I've used digestIT to calculate the MD5 Hash of the files files on the card and after copying them to the
hard drives. The hashes are the same so I'm assuming that the file copy did not corrupt the files.
I've also import the files directly from the card. When I did this only two of the files showed up
as corrupted.
Finally I import the files using the same card and card reader using my laptop. Every thing works, no
file corruption. The laptop is running Windows 7 Home Premium 32 bit and LR 3.3 32 bit.
Any ideas of what may be causing this problem? How do I fix it?
System details:
LR: 3.3 64 bit
OS: Windows 7 Home Premium 64 bit.
Canon 7D: Firmware 1.0.9
LR Cat: New catalog create with LR 3.3 64 bit.
Below are images of what the files look like in LR and DPP. The last images is what happened
when I imported the files directly from the card.
Thanks

martin-s and DdeGannes thanks.
I think I have a better handle on what's happening. I think my storage device is the problem. I guess it could still be
the memory but I would expect the system to be unstable if this were the case.
I imported another set of photos today from a different card. Sure enough one of the files showed up as corrupted in LR. I then
did the following:
1. Attempted to open the file using DPP. The file also showed up as corrupted.
2. Checked the MD5 hash of the file on the drobo against the file on the card. The hashes were different.
     This means that the file copy was bad.
3. Removed the file from the LH catalog.
4. Deleted the file from the storage device.
5. Copied it from the card.
6. Check the hashes to make sure the copy was good.
7. Imported the file into LR.   The preview JPG still showed up as corrupted.
8. I then attempted to open the file in the develop module. It opened ok. Made some adjustments
   then when back to the library module and the preview JPG now looked fine.
I guess removing an images from the catalog does not remove the preview JPG from the catalog. Which
means that if the image is added back to the catalog the old LR generated preview may get reused.

How can I make Photoshop Elements import files after it gives incorrect error code?

I had 17,000 photos on my hard drive well organized in folders before installing Photoshop Elements 11 today. I was able to get it to import only 467 into the catalog. I tried browsing, searching, selecting files and no matter what I did to bring inthe remainders (including trying to bring in folders with only 60-80 in each, moving files into new folders, etc.) and still can't see them in the organizer view. It allows me to highlight the folders or highlight the photo jpg files separately, says it is getting media, but then comes back with message that "files are not in correct format or are in the catalog" but they ARE in normal format jpeg, can view in other programs, and they are NOT visible in the catalog. Very frustrating, especially after wasting hours downloading the program from Amazon Marketplace - took hours, then had errors and had to redo twice. Running WIN 7 on 6 month old Sony computer with 8 GB RAM and quad processors. Thanks for any help.

You should try posting in the PhotoShop Elements forum, especially if no one else here has a better suggestion to offer. It is possible someone else has encountered the same problem and you could search there to see. If you post there and you do have an error message, you should include the details of that error message.
http://forums.adobe.com/community/photoshop_elements

Lightroom 3 - some imported files corrupted

I recently discovered a strange problem. Every once in a while I find files imported by lightroom from my CF card are getting corrupted. Maybe corruption isn't the right word because the files are still readable, but they aren't the same as the file on the CF card. See the example screenshot below of a RAW file that shows this problem.
When I discovered this file in lightroom I went back to the CF card and copied the same file to my hard drive and imported it into lightroom and there was nothing wrong with it. This is the 2nd time this has happened to me and it is something I have only noticed within the last couple of weeks. I haven't done any updates to lightroom recently. I'm using lightroom 3.2.
To make matters even worse I just discovered today that the lightroom import is also corrupting video files only with video files it is not immediately obvious until you play them from start to finish and discover a split second smearing or glitch during playback. Just like the RAW files the damaged video files were fixed by simply copying them from the CF card and overwriting those imported by lightroom.
I compared sizes of the corrupted RAW file and good RAW file and the corrupted file was about 90 kilobytes smaller. With video files that was not the case. They were identical in size.
Is anyone else having this issue? Logically I don't see how lightroom would be causing this problem as I suspect it is only using operating system file copy functions to perform this operation, but with the corrupt versus good RAW file sizes differing it certainly points to something not being handled the same way when imported by lightroom.
Some additional details regarding my setup.
27" iMac running snow leopard 10.6.5
Image and Video files from a Canon 7D
Lexar Professional 600x 16GB CF card
Lightroom version 3.2
Mark

Hi,
I have discovered the same or a least a similar problem on my PC. LR3.3 says in my translated words " Photo aapears to be corruped" (Das Bild ist anscheinend beschädigt).
When searched through the Win7 foren there seem to be more people having that problem - but very little idea of a solution.
On ma PV I worked with the built-in card reader when expirienced the problem first. A short period later the system did not accept 16 GB cards. I used an external reader and everything works fine. But the problem with the corrupted files came (back) infrequently. Now I have to restart my PC before I can read CF cards and import them to LR3. Very strange.
Is there anybody haveing a glue what happens?
I would appriciate any hint.
Henry

Missing songs / won't add or import files / corrupt id3 tags?

Hey Folks,
I can't seem to get some songs/files to add or import to itunes...
My computer crashed while itunes was open. When I rebooted the itunes library was corrupted and all playlists and songs were missing.
... no problem...
I'll just add the itunes folder right... Which is what I did.
Problem is now a good 20% of the songs are missing. They are on the harddrive in the itunes music folder, but won't import or add to itunes.
I suspect maybe it has something to do with corrupt ID3 tags?
Anyone know the answer to this mystery?
Thx

I assume adding artwork is a tag-affecting change - but I can't
add on this track - it just reverts to the black image.
I take it the tags themselves are hidden. I see no direct
editing options for them although I read than they can be
set to different types - and there are utilities available to
clean, fix, re-set, etc.
Ok, now I see your edit - this isn't an mp3, it's .aiff.
Message was edited by: Tom Meade1

Please help, very important file corrupt

Hi,
I am writing my final thesis, (more than 100 pages) and indesign crashed this moring while writing. Now the file can't open anyware anymore. I am using CS6 trial version, and even on other mac and pc it will not open anymore.
How can I get my file back? Please help me..
Thanks a lot!

It's usually a bad sign when the file will no longer open even on another computer. Do you get any error messages?
Find, and empty, the InDesign Recovery folder in your user library to keep ID from crashing over and over when it tries to open the bad recovery data. (The recovery folder is in the same folder where the InDesign SavedData file is stored, and the path information for your OS can be found in Replace Your Preferences Note that this folder is gong to be a hidden folder if you run Lion, so you need to display hidden folders in your search).
Once that is done, start InDesign and use FIle > Open... to navigate to the original location where the file is saved. Tick the radio button to "Open as a COPY" and cross your fingers. If you are REALLLLLLY lucky it will open, and if it does, IMMEDIATELY export to .idml, then save the file with a new name as a backup, too. File > Open... and open the .idml file you just made, Save As to yet another name and you should be good to go.
If it doesn't open, do you have any backup copies someplace? If not, you best hope is probably Markzware: Bad InDesign or Quark File Recovery Submission Form
Now some advice on preventing this from happening again (though a crash is outside your control). First, never work directly off a removeable drive, if that's your habit. Copy the file to the hard drive, edit, then copy back to the removeable drive. Do a Save As from time to time to clear out the old, useless and inaccessible change data from previous sessions and reduce the file size. Make backup copies every day. If you do the save as each time you are done working, and add a versioning sequence to the name or something similar you take care of two birds with one stone.

Premeire Elements 13 - can't import files into Project Assets, Expert Mode. Win8.1

Hello there - I've tried uninstalling/reinstalling. Can't seem to figure this out. In other computers, I have imported files into the Project Assets area to "pre-edit" before adding to timeline. I can add media directly to timeline in Quick Mode, but it's too cumbersome. Really need ability to select segments of media in the Project Assets list.
Any help greatly appreciated as I spent a ton of $$ on a new computer and program!!
Thanks folks!

krauss bicycles
Premiere Elements 13 on Windows 8.1 (assumed 64 bit).
What is the typical outcome...
a. Expert workspace open....Add Media/Files and Folders/and no import into Expert workspace Project Assets, but you do find the import switching to Quick workspace Filmstrip?
b. Quick workspace open....Add Media/Files and Folders and media goes directly to Filmstrip. And, if you switch to Expert workspace, you find copy of import in Project Assets?
c. Other
Please delete the Adobe Premiere Elements Prefs file.
Local Disk C
Users
Owner
AppData
Roaming
Adobe
Premiere Elements
13.0
and in the 13.0 Folder is the Adobe Premiere Elements Prefs file that you delete. If that does not work, then delete the whole 13.0 Folder in which the
Adobe Premiere Elements Prefs file exist. Be sure to be working with Folder Option Show Hidden Files, Folders, and Drives enabled so that you can see
the whole path described.
If that does not work, then do the uninstall, free ccleaner run through (regular and registry parts), and reinstall with antivirus and firewall(s) disabled.
Download and install the 13.1 Update using an opened project's Help Menu/Updates.
We will be watching for your progress.
Thank you.
ATR

Import of songs results in skipping, file corruption

Apologies in advance for the length of this post, but I want to provide very specific details...
One month ago I upgraded a WIndows XP machine to Windows 7 64-bit. All of the iTunes MP3 files were backed up on a second hard drive in the machine. After the upgrade, I reinstalled the latest version of iTunes, then attempted to import the music files into the library.
This took place without a hitch, but within days I had found that greater than 75% of the files were now corrupt. When listening to music, songs would skip, cut out for 10 seconds, or just quit playing. This would happen on iPods I had set up with these files, my iPhone, and even when playing the files on iTunes on the Win7 64b computer.
Fortunately, my entire library is also backed up on another Win XP machine in the same room, on a network. So I deleted all of the files from the Win7 computer, then imported from the WinXP machine. Mind you, all of the songs play just fine on the XP machine. When I finished importing the 4000 tracks... same problem on the Win7 machine. Corrupt tracks, skipping, cutting out, scratching, etc. It sounded like a bad LP.
Over the past month, I have found that if I delete a corrupt song file, then import that song from the XP machine, it fixes the song. So I can actually put use-able tracks on the Win7 machine. But frankly, I do not have time to import 4000 songs one song at a time.
This past weekend I stripped the library again, then tried importing around 30-40 songs at a time from the XP computer. Same problem. I don't know what the cutoff is, but it's somewhere between 1 and about 30 songs at a time.
I am terribly frustrated by this issue. I have scoured the message boards looking for any ideas as to how to have a non-corrupt library on the Win7 machine. I would like to upgrade the XP machine to Win7, but frankly, I'm scared I'm going to lose my library. Until I know I have a safely backed up set of files that will play without skips, that isn't happening.
Any ideas? Anybody?!?!

I found a workaround for this problem...
I ended up backing up the entire iTunes folder plus all of my tracks to an external hard drive, then moving them over to the new Win 7 computer. I then had to tell the iTunes Library to find the files again, but it incorporated them without using the import process.
This worked well, no more skipping. But, an album I had recently purchased from iTunes and downloaded onto the Win 7 computer lost half the tracks. At first I was really ticked off, because in spite of backing it up EXACTLY LIKE APPLE SAYS TO, the mp3 files were corrupted. Then I realized I still had the entire album intact on my iPhone, so I was able to sync the phone with the computer and move the valid files back on to the computer. Problem solved... though only due to luck.
Apple really needs to fix this issue. I don't what the problem is with Win 7 64-bit, but it's ridiculous that importing files using Home Share corrupts them on Win7 64-bit computers. All that is happening is a file is moving from one machine to another. If iTunes has to shuffle them around and in the process destroys them, that's just ridiculously sad. Amidst all of the horror stories out there regarding iTunes, this is my first negative experience with it personally, but it is a crippling feature that the software engineers should find completely unacceptable.

Trying to import files with transparent backgrounds into Premier Elements 10

I am struggling to import files from Photoshop CS3 into Premier Elements 10 and preserve their transparent background. I have tried .png (8 and 24 bit), .gif and .psd files. I have tried rasterizing the type layer before "Saving for web and devices" but can't get anything to work. The imported files end up as either text on a white background (.gif) or the file imports as a black background with no type visible (.png and .psd). I have read a few forums but can't find any suggestions beyond what I have already tried. I also get the same problem if I "Save for web and devices" out of Illustrator.
Any suggestions much appreciated.
Mick

kaare
You have brought up one very interesting maintaining transparency question which I feel goes more to the trigger on the
Premiere Elements Videomerge pop up than to the Photoshop CS2 Save As with or without a check mark for Maximum Compatibility
And, I find that Photoshop CS5.1 as well as CS2 involvement in this matter is the same.
I created three 720 x 480 pixels documents, each with a blue colored circle on a transparent background in
Photoshop CS2 and saved each
psd with check mark next to Maximize Compatibility
psd with no check mark next to Maximize Compatibility
png
Each of them was imported into a NTSC DV Standard Premiere Elements 11 Windows 7 64 bit project.
Each triggered the Premiere Elements 11 Videomerge pop up.
If I checked No for the program request to apply Videomerge, then all 3 results were the same, that is,
the area around the circle was transparent and the circle was not...just the way it was created in Photoshop CS2.
So, why was the Videomerge message telling me "Clip being dropped contains solid background color" when
it had transparency represented by black and did not have a solid background color?
Even more interesting was what happened if I selected Yes to the program's request to
apply Videomerge to create transparency for what it claimed to be seeing as "solid background color".
The result was the same for all three cases, that is, the inside content of the circle became transparent
and the "black background" became a "solid color".
Videomerge is not one of my preferred Premiere Elements options.
To avoid the Videomerge pop up, I would suggest placing a check mark next to the "Do not show again.",
followed by No in the Videomerge pop up. When you do, you should not be confused by the activities of the
Videomerge pop up activities and you should have no problems with the maintenance of the Photoshop
created transparency in the Premiere Elements project.
ATR

How can I import file of photos from external drive into photoshop elements 11 organizer?

I just started with elements 11 after many years of El., 10. How can I import files from external disk to elements 11 organizer? My files were stored on the external drive.

Hi,
The Canon S100 wasn't supported until version 6.6 of camera raw and that isn't supported by pse 8.
You options are to either upgrade to pse version 10 or use the DNG converter
for windows http://www.adobe.com/support/downloads/detail.jsp?ftpID=5310
or
for mac http://www.adobe.com/support/downloads/detail.jsp?ftpID=5309
Brian

Problem importing files into Elements 9

Apparently Photoshop Elements 9 dropped the ability to import files from the computer in the order they are on the computer. The only option is "date oldest" and "date newest". This is a problem if you are combining pictures from multiple cameras with some cameras having improperly set dates. We order tthe pictures by file name, only to have them scrambled by Elements 9 prior to uploading to Kodak. My old version (Elements 4) had this third option "file order" that apparently was dropped along the way. Does anyone know of "a work around." BTW - going to Kodak and "pulling the files using their system doesn't work because it fails to bring the label along with the upload.

Hello,
A lot has changed between Photoshop Elements 4 and 9. While "File Order" was dropped from the sort list of the Organizer Thumbnail View, it is the order method used by both the Import Batch and Folder Location Views. You can change Views by going to the Display button in the top right:

Cannot install downloaded Elements 12 files are corrupt

This time is costing me more than the program cost. I've spent hours uninstalling Photoshop Elements 12, installing Photoshop Elements 10, then my Premier Elements 12 was corrupt so I downloaded the installed after logging into my Adobe, now it will not install and says the files are corrupt. I need to get this program back on my computer please.
Windows 8, i7 processor, 16GB of RDRAM, 3GB of Graphics Memory, fast internet connection, problems finding any help from Adobe.

Hi timmyleeturner,
Do you have any antivirus, firewall or any other security software installed on the machine?
If yes, then please try to turn them off and download the software again from the link below.
http://www.adobe.com/uk/downloads/other-downloads.html
Also check the size of the installer on the website and on your machine.
Regards,
Anand

No sound on imported files premiere elements 12

I had an old version Windows Premiere Elements 2 and I imported the files to Premiere Elements 12....they have come across ok to the Mac, but without sound. Can I get the sound back please? There is sound on the computer, just not when I playback the files through the organizer.
Thanks

sandrakdee
.Even if we take the Windows versus Mac out of the matter which we really cannot....
You cannot import .prel files into another Premiere Elements project file (project.prel). "Most of the time", you can open a Windows Premiere Elements project file created in an earlier version in a later Windows Premiere Elements version. And, "most of the time", you can open a Mac Premiere Elements project file created in an earlier version in a later Mac Premiere Elements version..But, you cannot open a Windows Premiere Elements project file (project.prel) in a Mac Premiere Elements. And vice versa.
If you have a .mod standard file and are having problems with it in Mac or anywhere else, then try renaming just the file extension from .mod to mpg before importing it into the program. That often works in Windows. Not sure if you would need a special converter for .mod for Mac.
As for prv files...not sure what that is. In Timeline rendering, preview files are generated, but, for SD project, the preview files are DV AVI, and, for HD project, the preview file is MPEG2.mpeg with a companion xmp file. (at least in Windows). The counterpart of DV AVI may be DV.MOV for Mac?
If you have any more details on your situation, please let us know, and I will follow up on your information. What are the file formats/file extensions that seem to be making it into Elements Organizer 12 on Mac? I cannot see how a file with the file extension .prv or .prel could be importing into Elements Organizer 12.
ATR

Can Premier Elements Import Subtitle files?

Can Premier Elements Import Subtitle files in one of the following formats (DFXP, SBV, SRT, SSI, TXT, VTT)?
Thank you,

No. Premiere Elements does not support subtitles. If you want subtitles you can workaround it by having two versions of your video, one with text added to the video track and one without - but you wouldn't be able to toggle between them during playback.
Cheers,
Neale
Insanity is hereditary, you get it from your children
If this post or another user's post resolves the original issue, please mark the posts as correct and/or helpful accordingly. This helps other users with similar trouble get answers to their questions quicker. Thanks.

Imported Files going in the wrong folder

Elements Organizer 10 started misplacing all the Imported Files in the folder above at some point.
In Folder Location view (under Display) I right click folder B and chose Import to Elements Organizer. Once the Import is finished, all photos but one are under folder A instead... needless to say my catalog now looks very messy because photos show in folders with different names. In Finder they appear in the right place, and even the File Properties in Elements show the correct location. Just not the Folders.
I have about 20k files imported in my catalogue, this started happening recently and affects only files imported in certain external drives or partitions.
I tried the repairs, optimizations, reconnects etc. for the catalogue, looked for updates and restarted the software many times now.
How can I fix this?

Hi guys,
Sorry about slow time to reply.
I'll try to be a bit more specific.
The problem seems to happen only with a new firewire drive, Lacie Rugged 1gb.
I have Mac OS X v10.6.8, processor 2.26Ghz, intel core duo, 8Gb 1067 DDR3; Elements Organizer 10.0
The problem happens regardless of how I import the files, ie in thumbnail or folder view, and my procedures have not changed since using previous drives (right click folder and chose Import to Elements Organizer). If I am in thumbnail view or folder batch view the files are there, however having to browse among Ks of files is not my preference, I like folder view better.
I think the image below explains it better: the folder selected is called Group Tax team day (bottom left). The photo at the top is actually from this folder, but the one at the bottom (and all the others then) are from a folder called HK Dez 2012, which is the last that was imported directly below. You can actually see that the path at the top of the image does not match the selected folder on the lower left. And btw, this means that the files at the top folder in the drive cannot be found in folder view, since they have no folder to move to.
Appreciate any help on this!

Elements 9 Import File corrupted

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