Elements 9 Organiser

I have been using Elements 9 and my camera is the Nikon 7000. So far I have had no problems but now when I try to upload photos from my camera, the following mesage appears.
"Elements 9 Organiser encountered a problem and needs to close. we are sorry for the inconvenience.
If you were in the middle of something, the information might be lost." Please advise!

What type of files are they and how are you importing?
Are you able to copy the photos from the storage card to a folder on your computer e.g. using a card reader rather than connecting the camera?
If so try using File >> Get Photos & Videos >> From Files & Folders

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    Sent: 01 March 2013 02:11
    To: Gerryh7
    Subject: - Re: Elements Organiser 10 in Windows 8 Lost the 'Imported Keyword Tag'
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    From: [email protected]
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    Subject: Cant load nef files to elements organiser only accepts jpg??
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