Elements 9 Organizer - doesn't recognize .mrw format files

Using Elements 9 Organizer - it doesn't recognize .mrw file formats when imported to organizer, yet the documentation seems to clearly indicate that it should. Is there some sort of setting that is preventing it from doing what it professes to do?

When trying to import the contents of the folder, it does nothing and tell you that the folder didn't contain any recognized file types OR the files were already imported. Okay, so searching around I found it was the latter and not the former. (it seems the app could tell you). BUT, it doesn't tell you where those files are. Very funny - but not.

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I have Lightroom 4 and a new 70D camera and when I try to important my photos Lightroom says it doesn't recognize my CR2 files. I have downloaded plugin for the camera, but it still doesn't work. Can you help?

I have Lightroom 4 and a new 70D camera and when I try to important my photos Lightroom says it doesn't recognize my CR2 files. Can someone help? I have downloaded 8.3 from Adobe, but still doesn't work?

Lightroom doesn't use the Camera Raw plug-in. All of the Camera Raw technology is part of the Lightroom program. You will either have to upgrade to Lightroom 5 or use the DNG converter to create digital negative copies that can be used with Lightroom 4.

Help! Bridge CS4 doesn't recognize 7D RAW files!

I just got a new computer, it has Vista on it. I installed my Adobe Photoshop and Bridge (CS4) on the desktop, and it won't read the images from my 7D. I downloaded the ACR and DNG converter 5.6, installed it, restarted my computer, and Bridge still doesn't recognize the RAW files. What else can I do? I need to access them ASAP! Thanks

Look for and download the Adobe DNG Converter version 8.6. No need to be running such an old obsolete version as you reference.
The Adobe DNG Converter is a stand-alone application that is in no way tied to your version of Photoshop. You not only download it and install it, but you also have to launch it separately and run it on each folder containing raw files from your Canon camera. Note that it will not recognize individual files, only the folder that contains them.
However, you shouldn't need the DNG Converter it if you update your ACR Plug-in to the latest version, ACR 5.7.
The Adobe auto updater was and remains utterly unreliable—I'd even say useless—in CS4. You must locate the ACR update at the Adobe site yourself and apply it manually.
This is the URL for the Mac update, I don't do windows, so you'll have to search for the Win version yourself:
Adobe - Adobe Camera Raw and DNG Converter : For Macintosh : Camera Raw 5.7 update

I've installed Photoshop CS5 on a new latop but it doesn't recognize my RAW files. Additionally, repeated attempts to perform available updates have failed. The laptop has Windows 8.1 64Bit.

I've installed Photoshop CS5 on a new latop but it doesn't recognize my RAW files. Additionally, repeated attempts to perform available updates have failed. The laptop has Windows 8.1 64Bit.

I don't know who you talked to, but some of the support techs tend to look at CS5 as "no longer sold or supported" and usually don't want to mess with it.
We are mostly user-volunteers and have time to help you out. Some of us get perks from Adobe, but we are not employees.
I actually gave you the links to the two very important CS5 updates, but you want to peruse this general list Adobe - Photoshop : For Windows
and get the Bridge CS5 updates as well. Adobe - Bridge : For Windows

Blackberry Desktop Software doesn't recognize my .rem files on my SD media card. Cannot sync them to my Mac.

Hi,
I'm experiencing this problem where Blackberry Desktop Software for Mac 2.3.0 (build 12) doesn't recognize my .rem files (video and photo) on my SD media card (the Desktop Software app does show that file space on the media card is being used). Therefore, these files cannot be synced, decrypted, and viewed on my computer. I can see them on phone. I do have mass storage mode turned on and I can see the .rem files in the video and photo folders when my phone is connected to my computer. I can copy them to my Mac but since they aren't decrypted, I cannot view them.
I'm going to buy a new phone and I need to get these files off my current phone. I have a Tour 9630 with BB OS 5.0 bundle 1600.
I've tried backing up, reformatting the media card, wiping, and restoring but nothing has worked.
Is there any kind of utility that will let me decrypt the files on my computer? Should I try Blackberry Desktop Software for Windows?
I'm hoping someone can provide some suggestions? Thanks in advance.

Hey jack_clarke,
Welcome to the BlackBerry Support Community Forums.
Make sure mass storage mode is enabled on the BlackBerry: www.blackberry.com/btsc/KB13564
If this is disabled you won't be able to access your media card from the computer.
-ViciousFerret
Come follow your BlackBerry Technical Team on Twitter! @BlackBerryHelp
Be sure to click Like! for those who have helped you.
Click Accept as Solution for posts that have solved your issue(s)!

Elements 12 organizer doesn't open

editor opens but organizer doesn't in elements 12

Hi, I am working on XP Pro with service pak 3. I finally got the elements
12 organizer to open, but only after I removed a program that I had just
installed for an Epson XP610 wireless printer. Elements was working fine
for the first week and then my computer started to slow down and there were
a number of times that the computer would lock up and take ages to perform
any tasks. I may have a corrupted system.
On Thu, Feb 27, 2014 at 12:42 AM, Anwesha Dev Chaudhary <

I have a Mac Mini, and it won't accept connecting my Sony video camera. So I got a SD mem card reader to unload my movies from. It worked the first time I used it a few months ago. This time it says it doesn't recognize the format I am trying to use?

I have all thenecessary updates. I have switched over from a PC to Mac back in April and have nad nothing but problems adapting. I don't know why this worked the first time, and put my videos inti imovie, and now it doesn't recognize it at all. And the Mem card reader does work, because I just put the SD card from my regular camera into it and it downloaded those fine, it just won't take my movies!

Which sony camera? I have a Sony HDR-CX550 right now and have been able to use the SD card as well as connect the camera directly. I also had CX110 that work too. You may want to try to copy the complete top level folder from the SD card to the Hard drive, then try to "import from Camera archive" and select that folder.

Elements 12 organizer doesn´t work

For now about 3 days PSE12 organizer doesn´t work. Each time i try to start it, it takes about 20 seconds before it shuts down.
The latest program update didn´t help to solve this problem.
At the moment i am not able to work with any of my photos.

Hi,
Which operating system are you running on?
Try starting the organizer while holding down the shift key. Hopefully, it should load the Catalog Manager.
Select your current catalog and click on the Repair button. Once it has finished, click on the Open button to see if the catalog opens.
Good luck,
Brian

Elements 10 organizer is very slow. Exif-file modification.

Slow Elements organizer
Problem 1: My elements organiser is slow! Very very slow!???
Problem two: Why Elements 10 organizer wipes off some data from exif-file, f.e. longitude reference (east or west). It is doing that for my exif-files each time I editing jpg-image. If I start editing with Element 10 editor from Picasa-organizer, then longitude references stays untouchable.
Please advice!
Regards
Reino Almarsund

Hi MichelBParis!
My Computer specs are as follows:
Processor: Intel(R) Core(TM) i7 CPU 860 @ 2.80GHz
Memory (RAM):      8.00 GB
Graphics:                   I Radeon HD 5800 Series
Gaming graphics:    MB Total available graphics memory
Primary hard disk: 6GB Free (74GB Tot)
Primary hard drive is SSD.
Secondary HD is 1.36 TB
Images I store in external drive: 1 TB
The second problem is not yet answered: Why PS elements modifies exif-file. In my case posission data longitude referense?
Regards and have a nice weekend!
All_Marino

Purchase Elements 13. Organizer doesn't recognize most of the pictures I have in Picture Fold. How do I get Organizer to include them?

How do I get Organizer to recognize and include existing photos in my Picture Folder?

Thank you for your offer to help, however since my question and your
response I figured out a way to download my photos into the Organizer.
Greg
On Tue, Mar 3, 2015 at 12:55 AM, MichelBParis <[email protected]>

Photoshop Elements 6.0 Camera Raw doesn't recognize my .RW2 files.

I downloaded the CameraRaw.8bi file, version 5.4.0.57 and copied it into: Program Files\Common Files\\Adobe\Plug-ins\CS2\File Formats after copying the old version to a safe place. I executed the CameraProfiles.exe program that was included in the ZIP file I downloaded. Elements 6 does not recognize my file format. I have a Panasonic LUMIX FZ28 that uses the .RW2 raw file format. The LUMIX FZ28 is included as a camera that this Raw Converter handles. The Read Me instructions for the install has the path as: Program Files\Common Files\Adobe\Plug-ins\CS3\File Formats, so I renamed my CS2 folder to CS3 and tried that, NO GO, still won't recognize the RW2 format, then I renamed the folder back to CS2. I don't know what else to do!! Can someone please help me? Thanks, Smokey Joe.

Camera RAW goes another place for Elements, not in the Photoshop Creative Suite subfolders. Scroll down further until you see a section specific to PSE 6 on Windows, or there are instructions on this page about 2/3 of the way down:
http://kb2.adobe.com/cps/407/kb407344.html

Photoshop Elements 9 Organizer doesn´t stop

Hello,
I have installed Photoshop elemenst 9. When I closed the organizer and I restart it, then the starting prozess close.
In task manager I can see, that the prozess always works. When I closed the prozess manualy, PSE starts.
What can I do, that organizer closed correctly?
Thank you for tips?
Andy

When trying to import the contents of the folder, it does nothing and tell you that the folder didn't contain any recognized file types OR the files were already imported. Okay, so searching around I found it was the latter and not the former. (it seems the app could tell you). BUT, it doesn't tell you where those files are. Very funny - but not.

Elements 7 (Trial) doesn't recognize ICC profiles in computer

I downloaded Elements 7 for a 30 day trial to see whether it does better than Elements 5 for my purposes. I have Windows XP. While trying to do a test print, in the Print Window I set Photoshop Manages Color under Color Handling. I then clicked the drop down menu for Printer Profile and that menu does not contain any of the ICC profiles in the Colors folder in my computer, but only has those profiles that must come with Elements 7. Do I need to do something to get this to work? Is it a problem with the trial version? Adobe Support will not answer questions over the phone for the trial version, although I asked. Any help would be appreciated. Thanks.

Dear John - You graciously replied to our thread last week about ICC profile
list in Elements 7. We were wondering whether you could help with another
more general problem we're having. We have not been able to get what we see
on our monitor and what we get out of our printer to reasonably match - the
prints are always significantly darker than the monitor. It makes working
on Photoshop Elements virtually worthless, as we can't rely on getting out
what we see after making adjustments to our photos. We bought a Colormunki
to calibrate the monitor and create paper profiles, but that didn't solve
the problem and we have worked with the Colormunki people for weeks and
haven't made any progress. We have an Epson Stylus Photo R2400 printer and
a Samsung SyncMaster 2253BW monitor. We think, at this point, that the
monitor maybe the problem - apparently it is known for its excessive
brightness - as even with the calibration set for very low brightness, the
problem remains. Anyway, our question is whether you can recommend a
monitor more likely to give us a reliable match to the printer - what
photographers/photoshop users use?? alternatively, any ideas where we can
contact people who might be able to help???? Thanks in advance for your
help.

Elements 12 Organizer unable to preview .mts video files

I am using Adobe Photoshop Elements 12 and Premiere Elements 12 on Windows 8.1. I have the newest version of Apple QuickTime (7.7.6) installed.
I import .mts video files from my Panasonic Lumix DMC-GF1 for organizing along my still photos. I am absolutely certain that previewing the video files in Elements Organizer used to work fine at least before I upgraded from Elements 11 to 12. Maybe it also has been working in Elements 12, but I cannot tell for sure. Now, instead of a preview, I get the error 'The selected file cannot be played because your system does not have the required compressor/decompressor (codec) installed'. If I add one of these files to an Premiere Elements video project, however, the file plays nicely from the Premiere timeline.
I have tried downgrading my Quick Time versions all the way down to 7.3, with no result.
Does anyone have an idea what might be wrong?

I am using Adobe Photoshop Elements 12 and Premiere Elements 12 on Windows 8.1. I have the newest version of Apple QuickTime (7.7.6) installed.
I import .mts video files from my Panasonic Lumix DMC-GF1 for organizing along my still photos. I am absolutely certain that previewing the video files in Elements Organizer used to work fine at least before I upgraded from Elements 11 to 12. Maybe it also has been working in Elements 12, but I cannot tell for sure. Now, instead of a preview, I get the error 'The selected file cannot be played because your system does not have the required compressor/decompressor (codec) installed'. If I add one of these files to an Premiere Elements video project, however, the file plays nicely from the Premiere timeline.
I have tried downgrading my Quick Time versions all the way down to 7.3, with no result.
Does anyone have an idea what might be wrong?

Doesn't recognize SD card files

I've been using my 32GB Sandisk Class 10 SD card just for pictures and video. Today it randomly said SD card removed even though it was still in the phone. I had to eject it and put it back in a few times before it would recognize it and then all my pictures and video were gone from the gallery. I can still see the files in the file viewer and when I put it in my computer so they are there but they have no file association.
This is the second time I've had this issue, was using a SanDisk class 4 32gb card for a few months and it just completely stopped recognizing the card. It works fine in my old HTC Droid incredible but the S3 can't seem to figure it out. Not sure if I got a faulty SD card reader or what. Anybody else had SD card issues? I formatted both cards with the S3 when I first started using them.

Hi there Gs3elite!
Having the latest and greatest removable memory is absolutely important! I'm so glad that your photos and videos are still safe and sound. Phew!
I did a lot of research and I found that most mobile devices support Class 4, but not all support Class 10. I went here: http://pct1.sandisk.com/ProductList.aspx?DeviceID=18149 for some suggestions and I did actually see a Class 10 SD Card suggested!
You also mentioned that your Class 4 also had issues. Thank you so much for formatting both of them. That's an extremely important step!
Have you tried putting your phone in safe mode or master resetting it yet? Just in case it's a glitch!
Safe Mode: http://support.verizonwireless.com/clc/devices/knowledge_base.html?id=59242
Hard Reset: http://support.verizonwireless.com/clc/devices/knowledge_base.html?id=59267
Keep me posted!
Thanks,
MelissaM_VZW
Follow us on Twitter @vzwsupport

Elements 9 Organizer - doesn't recognize .mrw format files

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