Elements 9 Organizer no longer opens

I've been using Elements 9 for about 6 months now with no problems at all. But now suddenly, I cannot access the organizer. When I open Elements 9 and get the welcome screen with the option of "organize" or "edit" when I click "organize" the window just closes altogether. When I select "edit" and try to get to the organizer from there (in the upper right corner) nothing at all happens. Help, please! (I am running on Windows 7 64-bit).

Bypass the Unwelcome Screen by creating Desktop shortcuts for the Organizer and the Editor, and restarting your computer.
The Editor's executable is:
"C:\Program Files (x86)\Adobe\Photoshop Elements 10\PhotoshopElementsEditor.exe"
The Organizer's executable is:
"C:\Program Files (x86)\Adobe\Elements 10 Organizer\PhotoshopElementsOrganizer.exe"
The Unwelcome Screen leaves a zombie process running which prevents the actual program from launching again.
Ken

Similar Messages

Photoshop Elements 12 Organizer will not open on Apple 10.6.8.

I downloaded Photoshop Elements 12 two days ago and opened and ran the program successfully. I've downloaded nothing new to the computer since then, made no updates. but today it will not open at all, giving me a message that Adobe Elements 12 Organizer cannot be opened. The error message reads: "Reason: Incompatible library version: dvacaptioning requires version 7.0.0 or later, but libcurl.4.dylib provides version 6.0.0".
I've restarted my computer, and I've uninstalled and reinstalled the program, but I am getting the same error message as before. Can anyone help? Thank you.

Unfortunately, the pse 12 organizer won't work on mac os x 10.6.8 snow leopard.
As far as i know, there is no update or patch from adobe to resolve the issue.
Probably no fix from adobe is coming, since photoshop elements 13 is already out, and adobe very seldom patches older software that they no longer sell and i don't believe pse 12 was officially supported on mac os x 10.6.8 by adobe when pse 12 came out.
http://helpx.adobe.com/x-productkb/policy-pricing/system-requirements-photoshop-elements.h tml

? Photoshop Elements 8 Organizer won't open on Windows Vista ?

I installed Photoshop Elements 8 onto a Windows Vista computer and registered. The Organizer opened with broken thumbnails throughout and I could not update the thumbnails. Therefore, I closed the Organizer and opened it again, hoping it would clear up. Instead, the Organizer would not open at all, and I've not been able to open the Organizer since.
Despite several Support cases, Tech Support could not help. They said to uninstall Elements and reinstall it, but when I uninstalled, the disc software screen said I must first deactivate my serial # by launching Elements 8 and going to Help > Deactivate.
However, when I launched Elements 8, a screen appeared with a choice of either a free trial or to enter my serial #. I entered my serial # and got a red "X", and it would not accept the serial #. Tech Support said there is nothing wrong with my serial #.
Tech Support then said to download the Trial Version. I did that, but could not open the trial version either!
Message:
"Files in use. Some files that needed to be updated are currently in use."
"The following applications are using files that need tro be updated by this setup.
Close these applications and click Retry to continue.
Organizer - Photoshop Elements"
So it thinks my Organizer is open and using files, and it's not open. I can't get it to open!
I clicked RETRY and got the same message.
I clicked IGNORE and it was installing files, got almost to the end, said "registering product", then said "rolling back action" and started going backwards.
I had uninstalled my Elements 7 software because I intended to now use Elements 8. I decided to reinstall Elements 7 to use that while I was dinking around with version 8, and now it gave me the same message:
the serial # is in error, or is already in use by someone else!
Now I can't use either 7 or 8.
HELP! Does anyone know how to deactivate a serial # when the software has already been uninstalled? Can it be done?

Hi Ankush
Thank you for your reply!
Unfortunately, I can't try out your suggestion until next summer, because in early November I moved to my winter home in Florida. I left my Vista computer in Colorado Springs in its sorry state of nonworking Adobe Elements versions 7 and 8. I took the software discs with me.
When I arrived in Florida I bought a new computer. I had left Colorado without being able to deactivate the Elements 8 serial number, so would not be able to use that software disc in Florida. Therefore, I asked Adobe for a refund. (Some of the tech support cases regarding the problem were still open and unanswered.) Adobe replied that the month warrranty had run out so they wouldn't give me a refund. I argued a little, then gave up.
Therefore, I bought a new Elements 8 software program. And the old XP Florida computer contains Elements 7 and I have the disc.
The new problem: I must know how to DEACTIVATE a serial number before I dare install the new Elements 8 softtware, in case anything goes wrong, or in case I have to reinstall Windows 7 for some reason, which would wipe out any 3rd-party software. I also must know how to DEACTIVATE the Elements 7 serial number on my old XP computer so that I can install it on my new computer.
I opened a CHAT session with Adobe and asked how exactly to do this, because their FAQs and other information aren't at all clear. Here's what the tech said to do. Launch Adobe. You will see "Help" on the "toolbar". Click "help" and select "deactivate". Well, all I get when I launch is a Welcome Screen and there is no toolbar with help there. So I thought, maybe he means, open the Organizer or Editor and look for the Help menu. I opened the Organizer, clicked on Help, and there was no deactivate option listed. So I opened the Editor and clicked on Help and there was no deactivate option listed.
I just opened a case with Adobe asking what I have to do to deactivate a serial number. I don't see why they can't explain this.
Have you any idea how this is done?

How come photshop elements 13 organizer will not open.

I have been using element 13 for about a week and last night I tried to open it and the organizer will not open. I have uninstalled and reinstalled I have shut down all firewall I need some help. Seems the Adobe does not really have much help.

First be sure you are opening the actual .exe/application file for the organizer rather than going through the welcome screen. It will be in either the program files>adobe or your Applications folder on a mac. Try holding down the shift key while opening it to bring up the catalog manager. If that works, select your catalog, then Repair, then Optimize.

Photoshop Elements 13, Premiere Elements 13 & Organizer. Cannot open apps after installing ??

Photoshop Elements 13 & Premiere Elements & Organizer. Cannot open apps after installing ?? I have downloaded and installed bot Photoshop lements 13, Premiere Elements 13 and Organizer. Cannot open apps from Welcome screen or Start menu? Progress bar scrolls, but apps never open. Need help. Thank you. (running on Windows 7 64-bit).

Hi,
Please try opening .exes directly from their installed location < Right Click the exes > Run As Administrator >
Organizer:
C:\Program Files\Adobe\Elements 13 Organizer\PhotoshopElementsOrganizer.exe
PSE13 Editor:
C:\Program Files\Adobe\Photoshop Elements 13\PhotoshopElementsEditor.exe
PRE13:
C:\Program Files\Adobe\Adobe Premiere Elements 13\Adobe Premiere Elements.exe
Thanks,
Anwesha

Elements 12 organizer doesn't open

editor opens but organizer doesn't in elements 12

Hi, I am working on XP Pro with service pak 3. I finally got the elements
12 organizer to open, but only after I removed a program that I had just
installed for an Epson XP610 wireless printer. Elements was working fine
for the first week and then my computer started to slow down and there were
a number of times that the computer would lock up and take ages to perform
any tasks. I may have a corrupted system.
On Thu, Feb 27, 2014 at 12:42 AM, Anwesha Dev Chaudhary <

Elements 12 Organizer won't open - help?

How can I get help for this? I just installed this yesterday. Here is the error message I get:
Process:         Adobe Elements 12 Organizer [178]
Path:            /Applications/Adobe Elements 12 Organizer.app/Contents/MacOS/Adobe Elements 12 Organizer
Identifier:      com.adobe.ElementsOrganizer12
Version:         ??? (???)
Code Type:       X86-64 (Native)
Parent Process: launchd [94]
Date/Time:       2014-02-24 16:53:48.082 -0800
OS Version:      Mac OS X 10.6.8 (10K549)
Report Version: 6
Interval Since Last Report:          3726060 sec
Crashes Since Last Report:           9
Per-App Crashes Since Last Report:   3
Anonymous UUID:                      A3C61D33-D63A-4A0A-BDBD-88E2B74AB882
Exception Type: EXC_BREAKPOINT (SIGTRAP)
Exception Codes: 0x0000000000000002, 0x0000000000000000
Crashed Thread: 0
Dyld Error Message:
Library not loaded: /usr/lib/libcurl.4.dylib
Referenced from: /Applications/Adobe Elements 12 Organizer.app/Contents/MacOS/../Frameworks/dvacaptioning.framework/Versions/A/dvacaptioni ng
Reason: Incompatible library version: dvacaptioning requires version 7.0.0 or later, but libcurl.4.dylib provides version 6.0.0
Binary Images:
    0x7fff5fc00000 -     0x7fff5fc3bdef dyld 132.1 (???) <DB8B8AB0-0C97-B51C-BE8B-B79895735A33> /usr/lib/dyld
Model: MacBookPro8,1, BootROM MBP81.0047.B27, 2 processors, Intel Core i5, 2.3 GHz, 4 GB, SMC 1.68f99
Graphics: Intel HD Graphics 3000, Intel HD Graphics 3000, Built-In, 384 MB
Memory Module: global_name
AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0xD6), Broadcom BCM43xx 1.0 5.100.198.104.5)
Bluetooth: Version 2.4.5f3, 2 service, 19 devices, 1 incoming serial ports
Network Service: AirPort, AirPort, en1
Serial ATA Device: Hitachi HTS545032B9A302, 298.09 GB
Serial ATA Device: MATSHITADVD-R   UJ-8A8
USB Device: FaceTime HD Camera (Built-in), 0x05ac (Apple Inc.), 0x8509, 0xfa200000 / 3
USB Device: Hub, 0x0424 (SMSC), 0x2513, 0xfa100000 / 2
USB Device: Apple Internal Keyboard / Trackpad, 0x05ac (Apple Inc.), 0x0245, 0xfa120000 / 5
USB Device: BRCM2070 Hub, 0x0a5c (Broadcom Corp.), 0x4500, 0xfa110000 / 4
USB Device: Bluetooth USB Host Controller, 0x05ac (Apple Inc.), 0x821a, 0xfa113000 / 6
USB Device: Hub, 0x0424 (SMSC), 0x2513, 0xfd100000 / 2
USB Device: IR Receiver, 0x05ac (Apple Inc.), 0x8242, 0xfd110000 / 3

Hi,
I see you are using MAc 10.6.8
I would recommend you to update your OS to MAC 10.7 or later.
This will solve your problem.
Thanks,
Anwesha

Elements 11 Organizer does not open

Dear Sirs,
I have bought PSE 11 but it doesn't work! Organizer doesn't open normally
and the different solutions given by the community did not resolve my
problem .
I am desperate! What can I do more?
Best regards
Carine
Adobe ID [Moderator: Please do not post email address]
Message was edited by: Brett N

I suspect it may have something to do with your monitor settings. Go to the control panel and check dpi scaling under Appearance or Display.
It’s not uncommon to see a setting of 125% or higher to improve screen readability but PSE requires a dpi of 96 or 100%
Whilst the Editor Menu will appear at 120% to 149% the Organizer Menu (and the advanced button in downloader) won’t. Sometimes the mouse or tool cursors are distorted.
Try a setting of 115% to 120% otherwise use 100%. A common display resolution, notably for notebooks/laptops, and netbooks is 1024 x 768 but PSE requires a screen height of 800 for full functionality. If your height resolution is out of the range 768 to 800 try experimenting with the slider/settings.

Photoshop Elements 7-Organizer won't open

Photoshop Elements 7 was working fine, then I tried to download pictures to print using the Share feature. It froze. I rebooted, and since then have been unable to open the Organizer either from the welcome window or from within Edit or Share. From the Welcome Screen, it starts loading but gets hung up at "Initialize Plug-in."
I tried opening it going through c:\programfile\adobe\photoshopelements6.0\photoshopelementsorganizer.exe No luck with that either.
Is my only option to uninstall and reinstall the program?
And what happens to all my albums when I do reinstall? Do I lose all the albums that I had previously edited? (No, they are not backed up-thought they were, but discovered otherwise when I tried to retrieve them.
Thanks

You're still looking at the wrong folder. In the tech note:
http://kb2.adobe.com/cps/408/kb408913.html
step 2 refers to the following folder for XP:
C:\Documents and Settings\[your user name]\Application Data\Adobe\Online Services
You substitute your user name for [your user name]. Your user name is the account name you use to log into Windows; e.g. I log into Windows with the user name "ellis", so the folder to navigate to would be:
C:\Documents and Settings\ellis\Application Data\Adobe\Online Services
Also, the note in step 2 says to make sure that you can view hidden files in Windows Explorer, but the link provided no longer works. Here's the correct link:
http://kb2.adobe.com/cps/404/kb404856.html
Once you've completed step 2, proceed to step 3 to delete the indicated subfolder.

Elements 8 Organizer crashes when opening from Editor

Hi,
on my new OS Win7, 64-bit Elements Orgenizer (EO) shuts down with an error message after the following actions:
Open EO
Select a foto and open it in Elemtns Foto Editor for editing
Return to the Organizer before or after any modifications to the foto via the Organizer-Icon in the right corner of the menu bar of the Editor
After a few milliseconds the Organizer crashes and a big white box appears telling that Organizer was shut down because of an error and asking wether an error report should be sent to Adobe.
This situation newer showed up on my old Vista (32-bit) system, where I had the same version of Elemnts 8 installed. I already sent several error reports to Adobe - no response yet. Running the program in XP (Service Pack 2) or Vista (Service Pack 2) compatability mode didn't fix the problem. I think Elements 8 has a problem when running on a 64-bit system.
Are there any suggestions or hints on how to avoid this crash or how to proceed?
Thank's in advance
Helmut

Unfortunately, there are many reasons why the PSE Organizer might crash, and often it is hard to diagnose quickly the reason for the crash:
http://www.johnrellis.com/psedbtool/photoshop-elements-faq.htm#_Troubleshooting_Organizer_ crashes
To help others, please let us know if any of those steps solve your problem.

Elements 9 Organizer won't open

I hope someone can help as it appears that Adobe will not. I have both Elements 8 and 9. I bought 9 as a result of a special offer as an 8 user. I downloaded it online last July. From the beginning I could not open the 9 Organizer. Every time I try it pops up a box that says it is "restoring people recognition data..." It gets to 22% complete and stops working and the only thing I can do is shut it down which always shuts down Organizer. I have been busy with other matters since and have just taken the easy way out and used 8. Recently I started editing in 9 but organizer 8 can't recognize my saved edits. Since I can't open Organizer 9 I can't do the things I want. I can find nothing on this subject anywhere on Adobe web-site and a chat with them reveals that this is the only way I can get help. Does anyone know how I should proceed?

Thanks Ken, I was able to get Organizer 9 open immediately. I did not, however, clearly understand the rest. First since my Organizer 9 was never open before I had no previous catalog or at least I don't think so unless Organizer made one by itself that I never saw. I figured though it might be best to go back to the original anyway. I searched Organizer for an Edit tab but everything I found took me to Editor 9. I opened Editor 9 Preferences but did not find a Media Analysis tab and thus was unable to turn it off. What do you think? Am I missing something important?

Photoshop Elements 10 Organizer won't open or crashes shortly after opening

Every time I open Photoshop Elements Organizer it either crashes before opening or very soon after. I am able to use the editor, but not the organizer. I ahve removed all older versions, disabled my anti-virus software, and have uninstalled and reinstalled the program several times with no luck. I have a Dell Laptop with windows 7 - 64 bit operating system and dual quad processor. I have used several versions of Elements and have never had this problem before. The last version that I had installed and worked was version 8.

The first thing to do is start with a new, empty catalog:
Hold down your Ctrl+Shift keys when launching the Organizer to get to the Catalog Manager. Create a new catalog, naming it something completely different, and the Organizer will use that to open.
If the Organizer opens OK with that empty catalog, you can use File...Catalog Manager to highlight your old catalog and hit the "Repair", then the "Optimize" buttons. Then open your old catalog.
Ken

Photoshop Elements 11 Organizer will not open

I have Windows 7. I have bought and installed Photoshop Elements 11. The Editor will open. The Organizer will not. I have tried uninstalling and re-installing and it remains the same.

<moved from Downloading, Installing, Setting Up to Photoshop Elements>
Photoshop Elements 11 Organiser does not start from the welcome screen

Elements 9 Organizer No Longer Automatically Starting

I've been using Elements 9 for a while and now it suddenly won't begin to automatically download photos when I plug in an SD card. Not only that, but after I manually downloaded them into my Pictures folder, it wouldn't show them in the organizer either. It's not the card reader, I've tried a different plug-in USB card reader and also tried downloading them directly from the camera, and they show up when I check under Computer/Removable Drives as being readable. (I also tried a different memory card.) I've tried resetting everything to their default settings and even uninstalled and re-installed Elements again. I'm unsure as to where, but as was searching for different settings, I stumbled upon "Watched Folders" somewhere in Elements and it told me that it currently was unavailable (or words to that effect). I have Elements set as my default program to open and download when a card or camera is plugged in as well. Any ideas as to what I should check or do to get Elements to automatically open and download again?
Richard

Thanks Ken for your suggestion, but unfortunately it didn't work. It was already set to "Automatic". I did try changing it to "Auto with delay" and that didn't change things either. So I again set it to Auto, and it's still not opening automatically. I did run across the Ctrl/G tip in another posted answer to someone's problem, and it does work, but I still wonder why it stopped working automatically.
Additionally, yesterday after reading your reply and trying your suggestion, I came back on to thank you for offering it, but there was no "Reply" thing at the bottom of the page. Today there is... Odd.
Richard

Purchased Elements 12 organizer will not open?

After I purchased the Photoshop Elements 12 I am able to open the editor but when I double click on Organizer nothing happens. What do I do to fix this problem?

Moving this discussion to the Photoshop Elements forum.

Elements 9 Organizer no longer opens

Similar Messages

Maybe you are looking for