Elements 9 Organizer only imports one folder at a time

Well I purchased Elements 9 after not being happy with the products included with my camera's.
System is an i950 processor, Windows 7 Ultimate 64bit, 12 GB RAM, 120GB SSD and a 1 TB hard drive. Basically a system that gives me no trouble with any other software, for the most part, crash free.
I have a home server that runs on a gigabit network.
Pictures folder has about 25000 pictures.
My biggest problem from the beginning was importing my pictures.
I would do an import on the mapped drive for Photos and not all would be imported when I checked back later.
Then the issues increased when I would go in and actually try to import more than one folder at a time. All that would happen would be that the first folders contents would get imported but the second folder would get ignored.
If I highlighted 10 folders, only the first one would import.
Big big pain in the behind when you have things organized properly.
Also, must say that the organizer portion is buggy. Crashes a lot, and on a system like mine it shouldn't be slow to react which it is.
Haven't even got to the editor portion yet. Hope it isn't worse.
Merry Christmas everyone!!
Message title was edited by: Brett N

Finally, thanks Brett for replying.
Now I don't think this is just one person having the issue, in fact I would check on Amazon as there are a few reviews that state the same type of problems.
Editing seems to be great, it is the organizer that is the issue.
I do feel that Adobe took their time responding on here as you can see from some of the comments.
Being a director for a company that does managed services and network support for customers, I do understand the need for responses in a reasonable amount of time.
I am running off a home server in response to your question.
I have a C: drive that is a 120 GB SSD with 60 GB free.
I have a D drive that is a 1TB drive with over 700 GB free.
1 Gb wired network connection to 1 Gb switches. As I said, I manage an IT company, plus I have 2 degrees in computer science and have been working with PC's since DOS 5, and computers since 1979. I have checked the obvious, and also run Pinnacle Media Studio 14 on the same system and have no issues with anything, and that is video.
If you don't recommend working with files off a network, then this should be stated up front, not as a response to a problem.
Again, no problem with Microsofts built in applications getting pictures, tagging them, and doing face recognition on the same files and folders.
Tried what you suggested.
Have a family folder that has 7 subfolders relating to different people.
Tried to import the family folder....it did, with nothing in it. Had to import the subfolders individually.
Are you being smart with your "awesome" comment?
If you aren't, you may want to rethink how you respond to customers.
Again, this coming from someone who manages service people in this industry.
At the end of all of this, many people are having similar problems due to this slowing down, running things in the background, etc.
If you want to be in a state of blaming the individuals or the network protocols, or what we shouldn't do, then continue and customers will speak with their dollars and their voices on other forums as they are doing right now.
I think Adobe would be much further ahead if they accepted that there are issues and let us buyers know that they are working on it and will fix it.
We will see how the responses you get from others pan out.
As of now, I am using the live gallery that you can download with Windows Live Essentials to organize and it does a great job so far.
Imported all my pictures from my mapped drive, subfolders intact, in fact, I just told it where my picture folders were and it did the rest on it's own.
Just would have been nice having one program to do it all.

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