Elements 9 tools don't work

I noticed another post. Maybe it's not functioning well because I don't have enough ram on this laptop . . .
I'm so frustrated with Elements 9, I'm considering asking for a refund. Can't get many of the tools to even function. Maybe it's because the layer is locked, but nothing seems to unlock it. Can you tell me how to unlock it, and also how to get tools to function? I'd be SO grateful for your help.
It's like the program was created by a foreinger who can't figure out how to make things user-friendly. For example, I click on Brush tool - then control, click to choose the tool shape. I click option click to get the color. This works with clone tool. Does not work with most other tools! They come up with a circle and a line thru them. How do I get them to function?!
Wishing they included a manual. For something of this difficulty, a manual is really needed. I tried to access one online, but the help tap isn't helpful.
Thank you so much. Looking forward to your help!
Kristen

hi
there a two really great book about pse 9.
most bokstore libraries have them:
1. the missing manual
photoshop element 9, by barbara brundage.
2. adobe photoshop elements 9 for photographers, by philip andrews.
good luck
david

Similar Messages

I think I installed a pirated copy of CS5.1 Extended and now my purchased Elements 10 don't work!

So yeah, that's right. I admitted to a crime. Wanna fight about it?
I didn't know that it wasn't a legitimate copy. So now my purchased copies for Adobe Photoshop Elements 10 and Adobe Premier Elements 10 don't work! I tried restoring to a previous point, using a forced uninstall program that cleans the registry. I uninstalled my Elements copies, and when I reinstall them they don't show up in the start menu. I tried using the Adobe cleaner tool. I really do not want to use my restore DVD's for this laptop.
Help!
I can provide the Serial Numbers, and the codes on the DVD's put on the clear ring of the DVD, a copy of the purchase...etc.

Windows 7 64 bit home premium, ASUS A53 Core i5 processor, NVIDIA 610M
Actually it is relevant, because there is an activation program that generates a serial number.
[Wed May 02 21:30:40 2012] ---------------------------------------------------------
[Wed May 02 21:30:40 2012] *=*=*=*=*=*=*=*=* :: Start Session :: *=*=*=*=*=*=*=*=*=*
[Wed May 02 21:30:40 2012] ---------------------------------------------------------
[Wed May 02 21:30:40 2012] Win OS Version: 6.1
[Wed May 02 21:30:40 2012] Cleaner Tool version        : 3.0.0.49
[Wed May 02 21:30:40 2012] Cleanup source directory    : C:\Program Files (x86)\Common Files\Adobe\AdobeCreativeSuiteCleanerTool
[Wed May 02 21:30:40 2012] [AdobeProgramFiles]        : C:\Program Files (x86)\Adobe
[Wed May 02 21:30:40 2012] [AdobeProgramFiles_x64]    : C:\Program Files\Adobe
[Wed May 02 21:30:40 2012] [AdobeCommon]            : C:\Program Files (x86)\Common Files\Adobe
[Wed May 02 21:30:40 2012] [AdobeCommon_x64]        : C:\Program Files\Common Files\Adobe
[Wed May 02 21:30:40 2012] [UserRoamingAppData]        : C:\Users\Scott\AppData\Roaming
[Wed May 02 21:30:40 2012] [UserLocalAppData]        : C:\Users\Scott\AppData\Local
[Wed May 02 21:30:40 2012] [StartMenu]                : C:\ProgramData\Microsoft\Windows\Start Menu\Programs
[Wed May 02 21:30:40 2012] [System32Folder]            : C:\Windows\system32
[Wed May 02 21:30:40 2012] [SharedApplicationData]    : C:\ProgramData
[Wed May 02 21:30:44 2012] Language selected: English
[Wed May 02 21:30:44 2012] Displaying the Adobe End User License Agreement
[Wed May 02 21:30:44 2012] Please enter (y) for Yes or (n) for No.
[Wed May 02 21:30:46 2012] Choose any one from the options below :
[Wed May 02 21:30:46 2012] 1. CS3, CS4
[Wed May 02 21:30:46 2012] 2. CS5-CS5.5
[Wed May 02 21:30:46 2012] 3. Adobe Flash Player 10.2
[Wed May 02 21:30:46 2012] 4. Quit
[Wed May 02 21:30:46 2012] Choice :>
[Wed May 02 21:30:53 2012] User selected: CS5-CS5.5
[Wed May 02 21:30:53 2012] Executed the command : call copy /Y "C:\Program Files (x86)\Common Files\Adobe\caps\pdb.db" "C:\Program Files (x86)\Common Files\Adobe\backup20120502T213053\pdb.db"
[Wed May 02 21:30:55 2012] Executed the command : call copy /Y "C:\Program Files (x86)\Common Files\Adobe\caps\Media_db.db" "C:\Program Files (x86)\Common Files\Adobe\backup20120502T213053\Media_db.db"
[Wed May 02 21:30:55 2012] Opened PDB database connection with path: C:\Program Files (x86)\Common Files\Adobe\caps\pdb.db
[Wed May 02 21:30:55 2012] Opened MediaDB database connection with path: C:\Program Files (x86)\Common Files\Adobe\caps\Media_db.db
[Wed May 02 21:30:55 2012] List of products installed on this machine
[Wed May 02 21:30:55 2012] Listing products for cleanup:
[Wed May 02 21:30:55 2012] Please select a number corresponding to the product that needs to be removed else press Ctrl + C to Quit :>
[Wed May 02 21:31:03 2012] User selected: 'Clean All'
[Wed May 02 21:31:03 2012] WARNING : All the CS5-CS5.5 products and installer related data will be REMOVED from the machine. Do you want to continue..
[Wed May 02 21:31:04 2012] Please enter (y) for Yes or (n) for No. :>
[Wed May 02 21:31:06 2012] Please wait for Adobe Creative Suite Cleaner Tool to finish........
[Wed May 02 21:31:06 2012] *-*-*-*-*-*-* Start removing product : ALL *-*-*-*-*-*-*
[Wed May 02 21:31:06 2012] :: Cleaning-up left over inventories ::
[Wed May 02 21:31:06 2012] Inventory: 'AdobeApplicationManager-1.0' Type: SelfUpdate, Action: NoDelete
[Wed May 02 21:31:06 2012] Inventory: 'uninstallts', Type: RIBS, Action: Delete
[Wed May 02 21:31:06 2012] Deleting folder: C:\Program Files (x86)\Common Files\Adobe\AAMUpdaterInventory\1.0\uninstallts
[Wed May 02 21:31:06 2012] Atleast one Non-RIBS Inventory : False, Atleast one AAMRef: False
[Wed May 02 21:31:06 2012] ::Start:: Removing AUM contents
[Wed May 02 21:31:06 2012] Deleting registry root:HKLM key:Software\Microsoft\Windows\CurrentVersion\Run value:AdobeAAMUpdater-1.0
[Wed May 02 21:31:06 2012] Exception during deleting key : (2, 'RegDeleteValue', 'The system cannot find the file specified.')
[Wed May 02 21:31:06 2012] Deleting registry root:HKLM key:Software\Microsoft\Windows\CurrentVersion\Run value:ADOBE_UPDATER_STARTUP_UTILITY
[Wed May 02 21:31:06 2012] Exception during deleting key : (2, 'RegDeleteValue', 'The system cannot find the file specified.')
[Wed May 02 21:31:06 2012] Deleting scheduled task : AdobeAAMUpdater-1.0-Scott-PC-Scott
[Wed May 02 21:31:06 2012] Executing command: schtasks /delete /TN "AdobeAAMUpdater-1.0-Scott-PC-Scott" /F
[Wed May 02 21:31:06 2012] ERROR: The system cannot find the file specified.
[Wed May 02 21:31:06 2012] Deleting scheduled task : AdobeUpdater Task-Scott-PC-Scott
[Wed May 02 21:31:06 2012] Executing command: schtasks /delete /TN "AdobeUpdater Task-Scott-PC-Scott" /F
[Wed May 02 21:31:06 2012] ERROR: The system cannot find the file specified.
[Wed May 02 21:31:06 2012] Deleting folder: C:\Users\Scott\AppData\Local/Adobe/AAMUpdater/1.0
[Wed May 02 21:31:06 2012] ::Finish:: Removing AUM contents
[Wed May 02 21:31:06 2012] ::Start:: Removing OOBE
[Wed May 02 21:31:06 2012] Executing command "taskkill /F /FI "IMAGENAME eq AAM Updates Notifier.exe""
[Wed May 02 21:31:06 2012] INFO: No tasks running with the specified criteria.
[Wed May 02 21:31:06 2012] Deleting folder: C:\Program Files (x86)\Common Files\Adobe/OOBE
[Wed May 02 21:31:08 2012] Deleting folder: C:\Program Files (x86)\Common Files\Adobe/AAMUpdaterInventory/1.0
[Wed May 02 21:31:08 2012] Folder does not exist: C:\Program Files (x86)\Common Files\Adobe/AdobeApplicationManager
[Wed May 02 21:31:08 2012] ::Finish:: Removing OOBE
[Wed May 02 21:31:08 2012] Removing content of Product : CS5Installer, Version : CS5
[Wed May 02 21:31:08 2012] Deleting file : C:\Program Files (x86)\Common Files\Adobe\caps\pdb.db
[Wed May 02 21:31:08 2012] Deleting file : C:\Program Files (x86)\Common Files\Adobe\caps\Media_db.db
[Wed May 02 21:31:08 2012] Folder does not exist: C:\Users\Scott\AppData\Local\Adobe\OOBE
[Wed May 02 21:31:08 2012] Folder does not exist: C:\ProgramData\Adobe\SLStore_v1
[Wed May 02 21:31:08 2012] *-*-*-*-*-*-* Finished removing product : ALL *-*-*-*-*-*-*
[Wed May 02 21:31:08 2012] All the CS5-CS5.5 products and CS installer files have been removed.
[Wed May 02 21:31:08 2012] Action : Created the C:\Program Files (x86)\Common Files\Adobe\backup20120502T213053 folder as backup of PDB and MediaDB for this session.
[Wed May 02 21:31:08 2012] LOG FILE SAVED TO: C:\Users\Scott\Adobe Creative Suite Cleaner Tool.log
[Wed May 02 21:31:08 2012] Adobe Creative Suite Cleaner Tool completed successfully
[Wed May 02 21:31:08 2012] ---------------------------------------------------------
[Wed May 02 21:31:08 2012] *=*=*=*=*=*=*=*=* :: End Session :: *=*=*=*=*=*=*=*=*=*=*
[Wed May 02 21:31:08 2012] ---------------------------------------------------------

Tools in Adobe Elements 12 don't work after Yosemite upgrade

Trying to edit my son's wedding photos - the basic editing tools in Adobe Elements 12 will not work and I have to force quit to get out of app. Others have reported the problem on Adobe forums but it seems like an Apple issue?? I've only owned this program for a month and it would be horrible for it not to work because of an OS upgrade. Adobe's response is to upgrade to 13. I'm not spending another $80 on a program that I just purchased.

So the download completed; did you also install it?
Have you tried to contact Adobe Customer Support? http://helpx.adobe.com/contact.html

Bridge updated unexpectedly, now Photoshop Tools don't work

Hi, all;
I have Web Premium CS 5.5, which I am quite happy with, but I also have a Cloud subscription so that I can use CS products on my laptop (my management decided it was easier to do that than dig up the physical media when my laptop was purchased).
Recently, I needed InDesign (not part of Web Premium) and installed it from my Cloud subscription. Now, when I select Browse folder with Adobe Bridge, it brings up the CS6 version, not the CS5.5 version. I wouldn't mind much, but the PhotoShop tools menu item doesn't appear (this is about 50% of what I do with Bridge). I can manually open the CS 5.5 version, but of course this is not as convenient as the right-click option, plus the CS 5.5 version is no longer stable (it crashes a lot).
How do I either get the PhotoShop Tools menu to work in Bridge? Alternatively, how can I get the right-click menu to point to my unstable version of 5.5? I can live with the instability if I can keep it open long enough to at least do what I need to do.
Thanks;
Amy

if PhotoShop tools can't be made to work properly from Bridge CS6, launching CS 5.1 from the right-click menu would be an alternate fix that would be acceptable.
Bridge works version specific, so CS6 is not easy to use with CS5.5 due to the start up scripts used for the menu Tools. Indesign, Illustrator and I believe also Premiere Pro are the other applications capable of working with Bridge and when only installing one of these apps from the Creative Cloud they also install Bridge CS6 form the Creative Cloud.
All settings for some reason auto select the newest version, on a Mac for example the finder always used to set itself to the latest installed Photoshop version as default application to pen with, I recall this was hard to avoid, maybe it is still the issue.
However you still have the CS5.5 installed that will offer the wished behavior.
You could try to start Bridge CS5.5 manual and the restart Photoshop holding down shiftoptionCommand (Mac, don't know the Windows equivalent) to reset its preferences and force them to the open CS5.5.
But personally I would not use the Browse in Bridge command in PS itself. I always have both Bridge and PS active and running from log in and never use the Browse in Bridge command.
Using this command does need to open Bridge or auto switches to the latest version, Having Bridge already up and running saves time in caching and with a work space customized with a folder panel in view is much easier to navigate
And of course, there is no objection to download also PSCS6 from the CC, I really don't agree with earlier versions being better. Only Bridge CS3 was a very bad version, yet it was in its way better then the first version of Bridge that appeared in CS2. CS3 had much more options but was very unstable (not unusable if you dumped the cache and prefs every few weeks).
The difference between Bridge CS5.5 and CS6 is a different Cache structure. It claims to be again faster and more stable but some Windows users on this forum sadly enough can't confirm this due to slow criteria building.
Personally I experience CS6 faster and better then CS5

Direct Selection Tool don't works cause points dissapear in shapes

Good evening,
I'm using Photoshop CC under a Macbook Pro Retina Display (15 inches), I've noticed that since lasts updates, when I use the direct selection tool for chaning a shape trace the points that should appear for selecting each anchor dissapears, and there's no way to get them back (sometimes by closing the program and restarting fixes this issue).
The tool is working because when I clic somewhere over a shape it gets highlighted on layers panel, but I can't see the points and so, can't modify the shape.
Does this belongs to any option? (I know in Illustrator there's an option to see or hide the points, but don't know if in Photoshop goes the same way or not) or it's a bug from the last updates? (I would say that it didn't happen at the beggining). But as I use a lot shorcuts, sometimes I can make a misstake and press cmd + wrong key, so I think it could be the reason for this... but I'm not quite sure.
Thanks in advice!
EDIT:
I've seen that if I hide the "extras" (cmd + H) it hides the guides but also the points from shapes (that shouldn't be this way, right?) and even I can see them when I turn them on, I can't pick just one as I did in CS6 by using direct selection tool and pressing on just one point (at the beggining all of them are highlighted cause you've got selected the whole shape layer, but when you press one, it should get this highlighted and turn off the rest of them), and the only way to get just one point is to pan with the cursor and make a selection, passing over the points you want to highlight, but this is annoying cause if you've got any other shape below, it will select it as well.

1000x this. My designs are 100% vector shapes, so if Adobe have changed this core behavior intentionally, they’ve just made my life a lot more difficult.
We should be able to use the Direct Selection Tool to select a shape layer (similar to how the Move Tool has done) by clicking on any visible pixel. But then we should be able to freely drag-select points on that shape (starting from any neutral area) without selecting other shape layers. This is how it’s worked since before I can remember.
Here’s why the two new selection modes don’t work:
Active Layers - I can no longer freely select any visible shape. Instead I’m forced to make a time-consuming roundabout to the layer palette, where I have to squint to find my shape layer, and activate it manually before continuing. (Hitting “V” to select a layer, then “A” to get back to the D.S. Tool is nearly as cumbersome. Plus, I leave off the Move Tool's auto-select mode.)
All Layers - Treats all my shapes as if they’re on one layer. Overlapping shapes are therefore impossible to work with -- mainly drag-selecting and deselecting points -- in situ.
We either need a “legacy” setting, or some way to constrain selection on drag, via a key modifier or something. This “all or nothing" thing doesn’t work for me... and apparently for others. Why would they change such a thing?
Or maybe there’s something I’m missing. Please let that be the case!

Elements 10 don't work

Ok, when i start up Photoshop Elements 10 it stop in "reading work area mode" and it don't work. I don't know if it's the right traslation from italien but you can see the image .

Try starting it while holding down command+shift+option. Keep the keys down till you see a window asking if you want to delete the settings file. You do.
Also, you must do this from the editor in applications, not the welcome screen (even if you have it set to launch the editor automatically). The actual editor location is a little obscure. You want this file:

Spot healing, lasso, and the move tool don't work

These tools don't do anything. I can find them and select but nothing happens.

Good day!
Selecting the Tools should not cause anything much to happen yet (apart from the cursor icon and the Options Bar reflecting the Tool selected).
What exactly do you do for example with the Lasso Tool?
Could you please post a screenshot to illustrate the issue?
Regards,
Pfaffenbichler

Elements 10 out of bounds extension tool don't work*help

new to this and was doing well till got to this stage clicked on extension tool and all I get is a hand don't know what I am doing wrong

Choose the Quick Selection tool. Then click on the parts of your photo outside of the frame. Keep clicking until you have everything you want selected. Don’t worry if you make a mistake and select too much. Hold down the alt key and you can click to subtract.

After upgrading my Aperture software, the adjustment tools don't work on most my projects. only a few. what happened?

Help... After upgrading, only SOME of my libraries allow the adjustments tools to work. What do I do to regain access that allows me to edit my photos?

I recall that from Aperture 2 to 3 the RAW decoder was updated and some of the adjustments required you to manually reprocess the RAW file using the new decoder. I don't remember the exact button but it appears on top with the RAW decode brick and says something like reprocess RAW. Once you do this, the new adjustments will work.
This only would matter if you are using RAW files.

I'm doing a vector, however the pen and Elipse tools don't work as they should.

As I said, I'm working on a vector, but now whenever I use the pen or elipse tool, the shape doesn't fill in, even at 100% opacity. Changing to other tools I get a message that always ends with "Because the pixels in a group cannot be edited without merging the group."
I'm left scratching my head, I only started using photoshop a few days ago and would prefer not to merge the groups together.
I'm using CS2 if that helps at all.
Any help would be appreciated.

Albatross01 wrote:
I feel like a fool for not looking closer
Making fools of us is just a Photoshop side effect I don't believe Adobe programmers do it purposely they just can't seem to get thing right so the keep changing and breaking Photoshop. Photoshop culture take some time to become accustom too.

ThinkVantage tools don't work anymore on X201

Hey Guys,
I got a serious problem with my x201 and unfortunately I don't know since when.
Whenever I want to start a thinkvantage tool (Powermanager, access connections, lenovo gps, etc) I got an errormessage from dw20.exe which sounds like (translated from German): "The command 0x76f4c819 points on memory 0x3be0370c. Was not able to read". The only tool which is executable is fingerprint reader (out of sysconf).
What could be the reason?
Further I got to mention that these tools although appear in the taskbar! Which means I can see battery monitor, AC monitor and I can even use fn+f5 to switch on/off the individual wireless devices (BT, WWAN, WLAN). But as soon as I double click on a symbol on the taskbar to lets say start access connections I got this message described above!
What I already did:
Uninstall all lenovo thinkvantage software. Reinstall the newest version of all of them.
Later I thought dotnet framework could be the reason, because it says that lenovoupdate needed framework 2.0.
So I tested it with framework 4 and framework 2 running - nothing changed.
My system:
Lenovo X201 (3626)
Intel Core i5
4GB Ram
Kingston SSDnow V100 128GB
Qualcomm Gobi2000 WWAN and GPS card
Win7 Professional SP1
It's very annoying because I cant use my WWAN card anymore.. Everything worked fine until, I don't know, maybe some Win7-Updates changed the system??
thanks for any help!!
Andy

In my opinion, Microsoft .NET Framework is not needed. But i don't know, whether you have a program installed, which depends on it. .NET Framework 4 can be kept, because more and more programs use it.
How to check, whether Microsoft .NET Framework 3.5 is installed?
Run Controlpanel - Programs and functions
Click on "Activate/deactivate programs and functions" near the left border
"Microsoft .NET Framework 3.5.1" must be checked
if unchecked, mark it and follow the instructions
My home-forum: http://www.thinkpad-forum.de
Wiki: Deutsches ThinkPad-Wiki English ThinkWiki
My ThinkPad-Collection

Brush and pencil tools don't work properly when using a tabley

When I use the pen or brush tools with a tablet (VisTablet Original), they just make these long diagonal lines. They work fine when I use a mouse and my tablet works in other programs. Is there any way to fix this?

The OP attached the program files here in LabVIEW board

My selection tool don't work normally !

My selection tool won't select swatch colours and I can’t move easily text boxes.
I "trash" my InDesign preferences. I follow Peter Spier’s advice. I put the line in my terminal : rm /Users/petitspaspourlhomme/Library/Caches/Adobe InDesign/Version 8.0/fr_FR/*
But it’s change nothing !
What can I do ?

Quelle version de système ? Quelle version d'InDesign ? La vidéo n'est pas nette et j'hésite entre CS6 et CC.
pour répondre à tes questions : j'ai bien effectué le raccourci clavier et j'ai bien eu la question posée.
mais rien ne change !
dois-je recommencer à nouveau ?
Non, ça ne servirait à rien…
toujours impossible de changer la couleur des textes via le nuancier
Il se passe quoi ? Pardonne-moi, mais es-tu une débutante dans InDesign ?
double-cliquer sur la toolbar sur le T
Tu veux parler du panneau de contrôle, en haut de la fenêtre ?
pas possible de bouger normalement les blocs !
Il se passe quoi ?
est-ce qu'il existe des assistants technique à Adobe pouvant aider des personnes dans mon cas
Oui, bien sûr
http://helpx.adobe.com/fr/contact.html?product=indesign&topic=using-my-product-or-service
Tu trouveras les contacts en bas de cette page, si tu es en France, Belgique ou Suisse.
Je renouvelle ma proposition de regarder tes fichiers…

Phtoshop Elements 9 Don't work

I have buy PSE 9 in 2010. Yesterday when I open Photoshop, that ask me serial number, what I don't have anymore. What I can do it to fix that?
I have Mac

you need your serial number.
if you purchased from or registered with adobe, it may be available under the account used when purchasing/registering, https://www.adobe.com/account.html

Adobe Premiere Elements 12 don't start and crashes

Adobe Premiere Elements 12 don't work as it should in Windows 8.
I run the Pc as an Admin Account but still adobe just gives me this message and then crashes.
I only have one account that is Admin on this pc aswell.
I also tried to run the program as "admin" with right mouse buttom, but it's the same error thier.
I have also installed the program on another Pc I dont use but has Win7 and thier it works just fine.
So what should I do so I can use the program that I actually bought serval weeks ago?
But still cant use.... Anyone that know of this problem?
Really bad that you cant write or call adobe "support"

daniel2014
How long ago did you purchase Premiere Elements 12? If it is within the last 30 days, you might be eligible for a free move to version 13. You need to contact Adobe via its Adobe Chat to discuss that as soon as possible if that is something of interest to you. There may be some debate about the way to make contact, but, if you purchased from Adobe direct as an online download, I would contact Adobe Chat by clicking on the following and following through with Chat Panel.
http://helpx.adobe.com/sea/contact.html?step=PRE_membership-account-payment_payments-invoi ces-orders_stillNeedHelp
Premiere Elements
Membership, Account, Payment
Payments, Invoices, Orders
Chat Panel
If the link does not open as set, then you will need to navigate to Chat Panel using the above titles as guides.
If you stay with 12, then there are several areas to pursue
1. Can you open the program by going to the Adobe Premiere Elements.exe file, right clicking it and selecting Run As Administrator, and then double clicking the .exe in an attempt to open the program direct to the editor?
See
Local Disk C
Program Files
Adobe
Adobe Premiere Elements 12
and in the Adobe Premiere Elements 12 Folder are the Adobe Premiere Elements 12.exe and Adobe Premiere Elements.exe. You want the Adobe Premiere Elements.exe file.
2. If you create a new User Account with Administrative Privileges and install and run Premiere Elements 12 from there, does the program open?
3. Does the problem exist with and without the antivirus and firewall(s) disabled?
Let us start here and then decide what next.
Thank you.
ATR

Elements 9 tools don't work

Similar Messages

Maybe you are looking for